JOB SATISFACTION QUESTIONNAIRE

PMW Associates 232 West Avenida Gaviota San Clemente, California 92672 (949) 498-7085 www.pmwassociates.com e-mail pmw@pmwassociates.com

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Complete the following questionnaire by yourself. Add up your scores when finished, and compare them to the scale at the end. With your group or a class, compare your scores and calculate an arithmetic mean and top to bottom ranges. Do you see any patterns or notice anything unusual? Discuss what can be done to elevate your job satisfaction. (Keep in mind that the group score equals morale.) 1. How satisfied are you with the sort of work you are doing? 1 2 3 4 Very satisfied 5

Very dissatisfied 2.

What value do you think the community puts on your service? 1 None 2 3 4 Very great 5

3.

In your daily work, how free are you to make decisions and to act on them? 1 Not at all 2 3 4 Very free 5

4.

How much recognition does your supervisor show for a job well done? 1 None 2 3 4 Great deal 5

5.

How satisfied are you with the type of leadership you have been getting from your supervisor? 1 2 3 4 Very satisfied 5

Very dissatisfied

JOB SATISFACTION QUESTIONNAIRE

6. To what extent do you get to participate in the supervisory decisions that affect your job? 1 None 7. 2 3 4 Great deal 5

How closely do you feel you are observed by your supervisor? 1 Too closely 2 3 4 5 About right

8.

How satisfied are you with the department as it now stands? 1 2 3 4 Very satisfied 5

Very dissatisfied 9.

How satisfied are you with your prestige within the city government? 1 2 3 4 Very satisfied 5

Very dissatisfied

10. How satisfied are you with your chances of being promoted to a better position? 1 2 3 4 Very satisfied 5

Very dissatisfied

11. How satisfied are you with your present salary? 1 2 3 4 Very satisfied 5

Very dissatisfied

12. How satisfied are you with your status in the community? 1 2 3 4 Very satisfied 5

Very dissatisfied

13. Would you advise a friend to join this department?

JOB SATISFACTION QUESTIONNAIRE

1 No 2 3 4 5 Yes

14. Do you receive a feeling of accomplishment from the work you are doing? 1 No 2 3 4 5 Yes

15. Rate the amount of pressure you feel in meeting the work demands of your job. 1 Great deal 2 3 4 None 5

The higher the total score, the greater your job satisfaction. A general rule of thumb is: 55 5054 4549 Very high High Above average 4044 3539 1534 Average Below average Take this job and shove it

HAPPINESS
Research shows that workers who do not feel they have any control over their jobs suffer more health problems than workers who have some control. Having control over your job means having some discretion in how to best tackle problems, apply skills, and envision outcomes. Ed Diener, Ph.D. and Robert Biswas-Diener, Ph.D. An empowered employee is a happy employee. Although some standardization is needed in all organizations, giving workers opportunities for personal control over their job will make them more engaged in it. Researchers and leaders have repeatedly proven that being empowered at work can increase happiness. For those wanting to have a first-hand look at the hundreds of studies on this subject, see the book Happiness by the authors Diener and BiswasDiener (ISBN 978-1-4051*4661-1).