Partnering in Protability

The Digital Storm

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Be Prepared
Revenue Assurance Fraud Management

Receivables Management

Security

Applying learning from traditional Business Assurance practices in the evolved digital environment is essential to maintain protability and customer experience goals. Failing to prepare, is preparing to fail...

Revenue Assurance is a key component of Business Assurance.

Be Prepared
Revenue Assurance

Improving RA maturity and designing change to prepare for digital evolution will sustain profitable growth. Good RA creates additional competitive advantage.

Revenue Assurance Maturity " is directly linked to returns

Maturity Level!
f (Strategy, Budget & Time)
Optimizing Managed

Investment

Defined Repeatable Initial

Time

See the difference

Enhanced RA Maturity brings
! ! ! ! ! Increased revenue Reduced costs Better customer experience Efcient business operations Increased speed to market
30% 25% 20% 15% 10% 5% 0% M1 M2 M3 Maturity M4 M5

RA Maturity Global Study: % Operators by Maturity Level

RA is no longer a nice to have. " To compete protably, RA is " an essential business function.

Mature RA Functions will have

! Major focus on prevention ! Highly efcient and effective controls ! Intelligently designed controls ! Well dened processes ! Automated corrective actions ! Risk based strategy & measurement ! Cross business inuence

and continuous improvement

Prevention and performance lead

Prevented Leakage

Value

! ! ! ! !

Design-stage assurance Change management controls Reference Data Assurance Focused measurement & reporting Performance Catalyst Projects

Recovered Leakage Maturity

Organisation structures must support a prevention and performance focus. " Recover less. Prevent more.

The Digital Services imperative

Considering
! ! ! ! ! ! Revised charging principles Varying digital service scenarios New and revised control points Provisioning of digital services Updated data analysis techniques Risk management principles

RA will be need to be revised end-to-end. Understanding the business and technology evolution is essential.

Digital Services are changing the revenue landscape. Protecting these revenues is essential.

Finding your way through the assurance maze can be a challenge. We are here to help.

No need to gamble on the future

AssuringBusiness innovation and expertise will help you prepare
! RA Maturity & Performance Review ! Digital Services Pioneer Review ! Operational Design & Implementation ! RA for Digital Services Training & Workshops ! Next Generation Assurance Tools ! Performance Catalyst Programme

Complete with essential Business Common Sense

Revenue Assurance" Maturity & " Performance Review

Organisation, Roles, Skills & Knowledge Process, Policy & Practice

Monitoring, Detection, Analysis & Control Systems

Strategy & Enablers Scope, Controls, Measurement & Performance Drivers Business Interface & SLA

Climb the maturity curve and " enjoy rapid performance gains

Initial review including

Digital Services Pioneer Review

! Revenue and charging positioning ! Key risks and control options ! Technology framework; source data and controls ! Adapting RA technology ! Organisational readiness/change ! Process and practice evolution ! Strategic planning advisory

Quickly understand the key risks and opportunities. Plan your success strategy.

Design & execute change

! Hands-on expert drive for change ! Detailed RA design; operations, technology & organisation ! Business interface optimisation ! Product, service, business and technology infrastructure controls ! Vendor management support ! Quick-wins and strategic change

Operational " Design & Implementation

Deploy winning changes across " the business and RA framework

Knowledge & skills

Digital Services " RA Training & Workshops

! The Digital Services environment services, revenue & charging models ! Data sources, types and ows ! Risks, issues and opportunities ! Risk management principles ! Choosing the right controls ! Ensuring smooth RA operations across the Digital Services business

Building human capital. " Driving real change.

Smart controls design " & delivery

ORRDA
Proactive Operational Assurance

Business Assurance Suite

RA | Fraud | Risk | Automation

eBusiness

Next Generation Assurance Tools

Maturity | Efciency | Effectiveness

Protection & Application Mediation

Stay ahead of the storm

Prevent | Detect | Correct

Continuous improvement

Performance " Catalyst Programme

! Long-term, high-impact resource engagement for continuous performance gains ! We become part of the team but with an independent drive ! Strategic improvements plus prioritised Performance Catalyst projects for accelerated wins ! Gain-share principles

Independent Innovation +" Global Expertise = " Tangible Results

Theres a storm approaching

Best pick the right umbrella to get you through

www.assuringbusiness.com