t7 b11 - FBI 302 - Knife and American and Flight and 11 FDR - FBI 302s

BEGPRODNO : M-INT-00016607
BEGBATES : 265A-NY-280350-CE-1018
DATE = 09/12/2001
FBIDESCR : N YD IA E. GONZALEZ
FULLTEXT : FD-302 (Rev. 10-6-95)
- 1-
FEDERAL BUREAU OF INVESTIGATION
Date of transcription 09/12/2001
RE: LEAD CONTROL NUMBERS: DL267; CE66; AND CE233
NYDIA F GQNIZALF7 Hisnanic femala horn I
J, was interviewed at her place of

employment, American Airlines AA Southeastern Reservation
Center SERO, 500 Gregson Drive, Gary, North Carolina 27511,
telephone number 919/460-4010. After being advised of the
identity of the interviewing Agent and the nature of the
interview, GONZALEZ provided the following information:
GONZALEZ is a Reservation Operations Specialist for the

AA, employee mimhar^ I She has been working for AA for
approximately 20 years. The SERO is one of several AA's air
travel reservation call centers. Their main reservation center
is located in Dallas, Texas. GONZALEZ is a supervisor in charged
of monitoring calls and coordinating any emergency calls with
their main office as necessary.
On September 11, 2001, on or about 8:20 AM, GONZALEZ

was at her desk when she received an emergency signal light on
her telephone console. (The emergency signal can be initiated by
any AA reservation agent by pressing a button at their desk,
whenever they receive a call deemed to be emergency in nature.)
The emergency signal light was initiated by WINSTON SADLER, one
of the reservation agent on duty, who received a call from a
woman identified as BETTY ONG. GONZALEZ monitored the telephone
conversation between SADLER and ONG. ONG identified herself as
the "number 3" flight attendant FA on the AA flight number 11,
from Boston to Los Angeles. ONG said that she was sitting on the
"jump seat 3R" at the rear of the aircraft, and she advised that
somebody got stabbed in business class, onboard the airplane. At
that point, GONZALEZ contacted CRAIG MARKEE, the manager on duty
at the AA Security Operations Control SOC located in Dallas,
Texas. GONZALES was coordinating the call with MARKEE while she
monitored the conversation between SADLER and ONG. ONG reported
that the number 1 and number 5 FA's got stabbed, and that nobody
can get into the cockpit. GONZALES deduced later in the
Investigation on at
09/12/2001 Gary, North Carolina
File # D&e dictated

265D-NY-280350-CE 09/12/2001
b'9/H JLaw Enforcement Privacy
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.
September 5, 2003 6:06 pm Pa9e 1

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-CE
Continuation of FD-302 of Nydia E. Gonzalez , On 09/12/2001 , Page 2
conversation that the lead FA, number 1, had been seriously stabbed
and might be unconscious. The number 1 FA was on oxygen at some
point. The number 5 FA was also stabbed, but the injury was not
serious. GONZALEZ said that ONG was at the rear of the airplane
and did not see the knife weapon. GONZALEZ was relaying the
information back to MARKEE as ONG described the situation on the
airplane.
GONZALEZ advised that when SADLER pressed the emergency

button, the telephone conversation was being recorded automatically
on a Rockwell telephone recording device. The recording device is
capable of recording only up to 4 minutes. The duration of
telephone contact with ONG lasted approximately 23 to 25 minutes.
She said that the recorded portion of the conversation was provided
to the FBI. The unrecorded portion of the conversation is as
follow:
ONG advised that there appeared to be two passengers

locked in the cockpit, one of which was assigned to seat 10B,
business class, under the name of AL SUGAMI phonetic. ONG was
getting this information from other flight attendants. She did not
see the two passengers, and could not provide any physical
descriptions of them.
GONZALEZ asked ONG about the condition of all passengers

and whether the flight crew made any announcements. ONG said that
no announcements were made, and that the passengers in coach class
suspect something was going on, but were not aware of the
situation. ONG said that the First Class passengers were moved to
Coach, and that the Business Class cabin was sprayed with possibly
mace. ONG said that it was difficult to breathe, and it was
difficult to see what was going on in the Business and First Class.
ONG told GONZALEZ that she was informed by other FA's that a
passenger by the name of DANIEL LEWIN may have been fatally
wounded. GONZALEZ said that LEWIN may have been on sit 96, but
that information is not confirmed.
ONG kept GONZALEZ appraised of the flying condition of

the airplane, and that from time to time the airplane was taking
rapid descents and flying sideways, erratically. Throughout the
call, GONZALEZ did not hear much commotion on the background.
There were moments in the conversations where ONG asked for their
prayers. GONZALEZ tried to keep the line open and kept ONG
talking. At one point, ONG started to cry and said "Oh God Oh God,
what is going on!" and the call ended. GONZALEZ later saw what
[PDF page 2]
FD-302a (Rev. 10-6-95)
September 5, 2003 6:06 pm Page 2

2650-NY-280350-CE
Continuation of FD-302 of Nydia E. Gonzalez , On 09/12/2001 .Page 3
happened on the television news coverage of the destruction of the

World Trade Center.
On a separate matterF
9/11 Law Enforcement Sensitive
[PDF page 3]
September 5, 2003 6:06 pm Page3

BEGPRODNO M-INT-00016613
BEGBATES 265A-NY-280350-302-635
DATE 09/13/2001
FBIDESCR 09/11/01, KEVIN CIAMPA INTERVIEW
FULLTEXT
9/13/2001
On 9/44/2001 KEVIN GIAMPA, SSAN\ was interviewed in his place ot business, Logan
Airport, boston Massachusetts. After being advised of the

interviewing agent's identity and the nature of the interview,
CIAMPA provided the following information:
CIAMPA is a part-time crew chief for American Airlines. "9/11

His hours are Fridays, Saturdays and Sundays from 1300 hours to
2130 hours. He also works other days as needed. ClAMPA's hours Personal
on 9/11/2001 was 1600 to 2100. Privacy
CIAMPA loads and unloads planes on the ramp and has a
crew of men working under him. .,
In the past 6 months American Airlines has hired 60 or ...-•''

70 new employees. Only about 20 - 30 of these new employees
still work with American Airlinas CIAMPA rgcalfe that one. '
American Airline employee was recently fired for
being lazy. CIAMPA doesn' well, but knows that he
was fired by Continental Airlines pfj ing to American
Airlines. CIAMPA doesn't suspect s being involved in the
terrorist attack.
CIAMPA heard other American Airlines employees talking

in the break room that FBI had confiscated two bags from a
connecting flight from U. S. Airways which contained a Koran a
knife, pilot togsf and a VCR tape of a Boeing cockpit. He also
heard that this bag belonged to MOHAMMED ATTA, who had a seat
assignment of either 8E or 8D for American Airline flight H-
Security at Logan Airport is inconsistent. There have

been times that the doors leading to the ramp have been rigged to
stay open and not latch. CIAMPA believes that employees may do
this so they don't have to constantly enter their codes to open
the doors when they carry boxes through the doorways.
9/11/2001 Boston, MA
265D-NY-280350 9/13/2001
9/11_Law Enforcement Sensitive
[PDF page 1]

BEGBATES : 265A-NY-280350-302-1836
DATE = 09/13/2001
FBIDESCR : INTERVIEW OF MICHAEL J. DAMON
•1-
V
MICHAEL J. DAMON, date of birth! \1
Personal
Iwas interviewed at Logan Airport. Also Privacy
present during tho interview maa Trnnparl ~l
Massachusetts State Police MSP. DAMON was advised of the \y of the interviewing agents and the nature of
Thereafter, DAMON provided the following information voluntarily: .
DAMON is the customer service and ramp manager for SKY

CHEFS, telephone number 617 561-3245. DAMON has been employed
with SKY CHEFS for approximately eight and a half years. SKY CHEFS
is responsible for loading each plane with food, liquor, and
equipment carts and utensils. DAMON arrived at work at
approximately 6:00 a.m.
DAMON was advised that AMERICAN AIRLINES FLIGHT NUMBER 11

AA #11 arrived between 6:00 a.m. and 6:15 a.m. The SKY CHEFS
dispatcher dispatched JUAN DAMIAN and ENRIQUE RIVERA to service the
plane prior to if s departure for Los Angles. Prior to AA#H
departing for Los Angles, SILVIO GIANGREGORIO reviewed the loaded
items with the flight attendants.
DAMON advised that DAMIAN has been employed with SKY

CHEFS for approximately four years, RIVERA has been employed with ,q ,,, T
SKY CHEFS for approximately seven years, and both are members of / / w
the Union H.E.R.E. LOCAL 26. DAMON did not know what the initials . Enforcement
H.E.R.E. represented. , Privacy
DAMON advised that GIANGREGORIO has been employed with

SKY CHEFS for approximately forty years.
DAMON presented two drawers of utensils identical to the

actual drawers loaded onto AA #H. Neither one carried a sharp
knife:'however, each drawer included an ice breaker.
DAMON provided copies of the employee record cards for

DAMIAN, RIVERA, and GIANGREGORIO. Furthermore, DAMON provided
Investigation on at
09/1 3/2001 Boston, Massachusetts
File # . Date dictated

, 09/14/2001
by SAJ

[PDF page 1]
FD-302a (Rev. 10-6-95}
265D-NY-280350
Continuation of FD-302 of MICHAEL J. DAMON , On 09/13/2001 .Page 2
copies of the written statements prepared by the three SKY CHEFS

employees. These documents are maintained in a 1A envelope.
The business activities within the SKY CHEFS department

were normal throughout the morning of September H, 2001. DAMON
did not observe AA #11 while it was being serviced at Logan
Airport.
[PDF page 2]

BEGBATES : 265A-NY-280350-TP-2120
DATE = 09/13/2001
FBIDESCR : ROBERT WHITEMAN
-1 -
ROBERT WHITEMAN, white male, date of birthf
Jwork, was advised of the

official identities of the interviewing agents and the nature of
the interview prior to being interviewed at the conference room of
the Tampa International Airport Police Department. WHITEMAN
provided thefollowing information:
WHITE is employed as a "rover" for Avis Car Rental at ,/// pprson, i

Tampa International Airport. On Monday, September 10,2001, while ..-•'''../// ers>onai
acting in his capacity as an Avis employee, WHITEMAN observed two . // I / Privacy
individuals during the return of a tan Buick LeSabre, FL license . ./ / /
plate ED344P. The driver of the LeSabre went to the trunk of the .. // / I
car and removed a flight bag, he had a "box knife" in his hand. , ./'/' / /
which he opened up and removed the blade, placing it inside the /'//' , /
knife before closing. The passenger of the vehicle immediately // / /
spoke something that sounded like German upon seeing.the "box , // j I
knife." The driver stated, "No problem," in English, to,the the / /." / /
passenger. ,.-•'' ,' // / I
WHITEMAN provided a roster listing the cars reriterfon . /
September 10, 2001, and indicated that! . HwasUne name
used to rent the LeSabre. WHITEMAN provided a copy of the rental /
agreement which reflected that
Hialeah, FL 33012, had picked up-the LeSabre at 12:27 PM and
returned the LeSabre at 4:47 P.M. The outgoing mileage,.6f the
vehicle was 6557 with a return mileage of 6687 reflecting 130 mile
driven while rented for 4 hours and 20 minutes! •' fused a /
I irfinse-rtLimberl Vvith a date of birth of
I r The transaction was paid for using an American
Express Card AXEX numbetf~ .|and originally/booked on
September 5, 2001, with a scheduled PICK up time of 10:15 Ajil On
the morning of September 10,20011 telephoned AVIS and changed
'""' *" the pick-up time to 12:15 PM.
Additionally, WHITEMAN advised that) fiad rented a

Gray Ford Focus, 4 door, with Canadian Tag PQ FS41469 in Dorval,
Montreal, Canada, on April 22, 2001, at 5:24 PM with return on .. 9/il Law
April 27, 2001, at 10:33 AM. The odometer reading at pick up was Enforcement
..-•' Privacy
Investigation on at
9/13/2001 Tampa International Airport,.
File # Date dictated

265D-NY-280350-TP ,
SAV
by SAX I

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-TP
Continuation of FD-302 of Robert Whiteman , On 9/13/2001 , Page 2
8072 kilometers with a reading of 8473 at the time of return, thus

indicating that 401 kilometers were driven during the rental
period. The AVIS location was identified as Bureau CT4, 975 Boul.
Romeo Vachon, Dorval, PQ, H4Y 1H1, CA 0509, telephone 514/636-
1902. In the presence of interviewing agents, WHITEMAN contacted
JOSEPHINE STEVENS, District Manager, AVIS, telephone 813/396-3530,
and determined that both of the car rentals had been arranged
through American Express Travel, Room 2096, 9250 West Flagler
Street, Miami, Florida 33174, telephone 305/552-3650.
WHITEMAN indicated that the height of the driver of the

rented LeSabre was in the six foot range and clean shaven, which is
significantly taller than thel
9/11 Personal Privacy
[PDF page 2]
Septembers, 20036:10 pm Page 2

BEGBATES : 265A-NY-280350-302-6390
DATE = 09/11/2001
FBIDESCR : INTERVIEW WITH)
'"'X1 *
This FD-302 is referenced to Rapid Start Control Number

202. I IWhite. Female, DOB: I |
Employment: Special Agent. FBIHCi, Pubjic Corruption Unit, ,
Telephone: L— Ipfovided. the following information
telephonicallvl ^was made aware-of-the identity, of the
interviewing agent and the purpose of the interviewwhich was.to
obtain information concerning the crash of AMERICAN AIRLINE FLIGHT , ,
77, at the PENTAGON. Arlington, Virginia on September H, 2001. --"::::;;-..... .
rfwidRfi.tha.foJlowina information: ::::::::;.'/
/9/11 Law
parents of ELIZABETH BLICK in Juet, New York. The husband of ....,--" / Enforcement
ELIZABETH BLICK, JERIMAH BLICK, was a victim in the crastixrf United / .
Airline Flight 93, which crashed in SHANKSVILLE, PENNSYLVANIA, on l nvacy
September H, 2001. ELIZABETH BLICK is. presently residing at her
parents home recuperating from having a baby.
. ] spoke by telephone with ELIZABETH BLICK at the

request of her parents. The telephone conversation took place in
the evening hours of September 11, 2001. ELIZABETH BLICK stated ,
that she received an approximately twenty minute telephone call
from her husband from the airplane prior to the crash.
In the course of the telephone call JERIMAH BLICK/

provided his wife the following information:
1. The United Airline flight from Newark to San .Francisco

detoured in Cincinnati, Ohio.
2. Three 3 dark complexion Arab males wearing red bands

took over the cockpit of the airplane. The three Arabs did not
speak English.
3. There was no communication from the cockpit.
4. At least one of the Arab males held a knife in one

hand.
Investigation on .at
09/11/2001 / Centreville, Virginia
Pile # / Date dictated

9fJfSn.NY-180350-302 . 09/16/2001
by SAl \s document contains neither recommendations nor conclusions

September 5, 2003 6:14 pm Pa9e

[PDF page 1]
FD-302a(Rev. 10-6-95)
265D-NY-180350
Continuation of FD-302 of | \ On 69/11/2001 .Page 2 9 / U Law

Enforcement
5. Another Arab male had what appeared to be a bomb in Privacy
his hand.
6. The thirtySO or forty 40 passengers on board were

forced to the back of the airplane.
7. At least one 1 other passengers wife also spoke with

a hijack victim.
8. JERIMAH BLICK at times sounded confused when he was

informed by his wife that other terrorist attacks staged on
September H, 2001.
9. JERIMAH BLICK told his wife that a decision had been

made to resist the terrorist and take back the airplane.
[PDF page 2]

BEGBATES 265A-NY-280350-TP-4096
DATE 09/13/2001
FBIDESCR JOSEPHINE STEVENS
FULLTEXT FD-302{Rev. 10-6-95)
-1 -
The following supplementary information was obtained in

ifty» Of ROBERT WHjTEMAN, WMe Male, Date
with the intarvift» '9/H
of Birth:! lAVIS Car Rental, Tampa, Florida.
Personal
WHITEMAN reported observing two men at the Tampa International
Airport, one of which was in possession of a "box knife." on Pdvacv
September 10, 2001. During the interview, WHITEMAN telephonically
eontacted-his District Manager for additional information related .
to his interview, refer to FD-302, dated September 13, 2001. .,
JOSEPHINE STEVENS, District Manager.,AVIS Car Rental

ACR, Tampa, Florida, telephone 813/396-3530, w.as advised.df the.... 9/11 Law
identity of Special Age-nil landltfe ouroostrbf the /
interview. STEVENS provided the following: Enforcement
Privacy
According to ACR records.P L Date of, Birtn
1
/Wis preferred cusisiprnar. I /AVIS.preferred customer .number
wizard number wast I and his cooperate discount number was
(listed his company's name a
I and Florida driver's license number a / / me
completed the Preferred Service application ori August 3, 2001.
STEVENS furnished a facsimile of the AVIS. Preferred Service
application, which was placed in the 1A section of .the file.
I I rented a vehicle frprn ACR on Aprii22, 2001/in

Canada. The reservation was made through..the American E>cpress
Travel Agency AETA, Room 2096, 9250 West Flagter Street, Miami,
Florida 33174, telephone number 305/552-3650. The AETA locator
number for this reservation wasl "I/this number may be useful
in identifying the travel agent who conducted the transaction and
related AETA records). . '
t,..„ ..*,,,.. QcvSepterhber 5, 2001.1 linade another reservation for a

car with ACR throu.gh AETA for September 10, 2001. The pick-up time
was scheduled for 10:15 am at the Tampa International Airport,
Florida. The agency locator number for this reservation was
r Ljt should be noted that on the morning of September 10,
2001 .\ Jchanged the pick-up time fro,m 10:15 am to 12:15 pm.
Investigation on at ,
9/13/01 Tampa, Florida telephonically
File# Date dictated

265-NY-280350-TP 9/13/01
by
September 5, 2003 6:16 pm Pagel

[PDF page 1]
FD-302a (Rev. 10-6-95)
265-NY-280350-TP
Continuation of FD-302 of JOSEPHINE STEVENS , On 9/13/01 , Page 2
I Iwasscrreduled to arrive at the Tarihpa International Airport on '

Southwest Airline flight 957, at 12:15 pm. Personal
Privacy
[PDF page 2]

BEGBATES : 265A-NY-280350-302-16986
DATE = 09/12/2001
FBIDESCR : INTERVIEW OF TAN THI HOA
-1 -
Tan Thi Hoa Hoa, Asian female, date of birth
J Because Hoa speaks Vietnamese, the interview was / Personal

conducted with the assistance of Federal Bureau of Investigation
FBI Interpreter.i "V.After advising Hoa of the identity of / Privacy
the interviewing agents and the-nature of the interview, Hoa ..
voluntarily provided the following information:
Hoa is a Vietnamese Citizen arid a. Permanent Resideht.

Alien of the United States of America. Hoa shq^ed.the agents tier
green card which provided the following information: . , ,
Category:
INS A Number:\t Date:
Expiration Date: ^
The interviewing agents also observed Hoa's Virginia

Driver's License which gave an address qf
9/11 Law
afl
Enforcement
at ner present location onl . ' Isince February 2001. Hoa Privacy
showed the agents her Vietnamese passport, numbeiT" I'
expiratiorT "Hhe only entry recorded was her onginal
entry into the United States of America. Hoa advised that she has
no foreign residences.
Hoa began working at Gate Gourmet; Dulles International

Airport, in December, 1999, and this is her only current job.
Prior to this position, Hoa worked at a Giant supermarket for four
Investigation on at ./'
09/12/2001 /Reston, Virginia
File# Date dictated

265D-NY-28Q35Q-3Q2 09/20/2001
by

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350 Sub WF
Continuation of FD-302 of TanThiHoa , On 09/12/2001 , Page 2
4 or five 5 months; prior to Giant she worked at Design Tech in

Springfield, Virginia. Hoa normally works in the "silverware"
department, but on 09/10/2001 and 09/11/2001, she packaged box
meals for American Airlines flights 975, 77,1309, 1319, and 573.
The usual box packers, two 2 females named 'Van" and "Rumi", were
on vacation. Hoa only works on American Airlines meal preparation.
Hoa receives a menu and fljght number from her supervisor and packs
the meals accordingly. Hoa is the only one who packed the box
meals for the previously mentioned flights, but someone else
provided her with the supplies needed to pack the boxes. The boxes
included an apple, cheese, and a brownie or cookie and were placed
in a red meal box. The box did not contain utensils. Hoa took the
boxes, and placed them in a cart or cooler for delivery to the
airplanes. Hoa doesn't leave the Gate Gourmet facility during her
working hours and she does not make deliveries to the airplanes.
Hoa's regular hours are from 2:30 P.M. until IJhOO P.M.; Hoa worked
these same hours on 09/10/2001 and 09/11/2001.
Hoa did not recall seeing anything unusual or suspicious

during her shifts on 09/10/2001 and 09/11/2001. She really only
knows people in her area. Many foreigners work in the dish washing
area at Gate Gourmet and wear vales. Because of the language
barrier, Hoa doesn't talk to them. Hoa was asked if someone could
easily slip a knife into one of the meal boxes that she prepared.
Hoa stated that the boxes are small but they are not sealed. Hoa
uses a check list to make sure that she makes the correct number
and type of meals for the flights. Someone else checks Hoa's work
to make sure that the correct number and type of boxes have been
made, but, Hoa doesn't think that this person actually opens the
box to check what is inside.
Hoa has not heard any rumors at work about the terrorist
attacks. Hoa does not have any other relatives living with her
beside her son and daughter. Hoa does not have any association
with any known terrorist or terrorist organizations. Hoa has not
heard of any one at work making derogatory remarks about the United
States of America.
The following items are being maintained in an FD-340,1-

A evidence envelop:
1) Seven (7) page document providing employment background on Hoa.

This; information was provided by Dennis Forman, Assistance General
Manager, Gate Gourmet, 44845 Package Ct., Dulles International
[PDF page 2]
FD-302a (Rev. 10-6-95)
Septembers, 20036:17 pm Page2

265D-NY-280350 Sub WF
Continuation of FD-302 of TanThiHoa , On 09/12/2001 , Page 3
Airport, Dulles, Virginia 20166-7628, telephone number 703/661-6599.

2) Original notes of this interview.
[PDF page 3]
September 5, 2003 6:17 pm Pa£|e 3

BEGBATES 265A-NY-280350-302-19235
DATE 09/13/2001
FBIDESCR MORTON, KRISTEN
FULLTEXT FD-302 (Rev. 10-6-95)
-1 -
/9/11 Personal
Privacy
9/11 Law
Knforcement
Privacy
9/11 Law
Enforcement
Sensitive
Investigation on at
09/13/2001 Steep Falls, Maine 9/11 Law
Enforcement
File# DateoTctated
265D-NY-280350-302 09/20/2001 Privacy
by SA[
September 5,2003 6:17 pm Page 1

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-302
Continuation of FD-302 of Kristen Morton , On 09/13/2001 .Page 2
/9/11 Personal
/Privacy
/ 9/11 Law
; Enforcement
; Sensitive
[PDF page 2]
FD-302a (Rev. 10-6-95)

265D-NY-280350-302
Continuation of FD-302 of Kristen Morton , On 09/13/2001 , Page 3
9/11 Personal
Privacy
9/11 Law
Enforcement
Privacy
9/11 Law
Enforcement
Sensitive
[PDF page 3]
Page 3
September 5,2003 6:17 pm
BEGBATES 265A-NY-280350-302-19255
DATE 09/15/2001
FBIDESCR AYLWARD, DAVID
FULLTEXT 9/25/01
DAVID AYLWARD. white male, date of birttl
J work address of GLOBE AVIATION SERVICES, Boston

Logan International Airport, Terminal B, East Boston, MA, "9/11
MASSPORT/Looan International Airport Identification badge> number Personal
I I was'Bdvised of the official identity of
the interviewing Agent. AYLWARD provided the following Privacy
information.
AYLWARD has worked for GLOBE AVIATION SERVICES for

approximately 2 years. He is a certified PBS (Pre-Board
Screener). He attended 4 days of training at GLOBE AVIATION'S
training facility on Bremen Street in East Boston prior to
working at the gate security check points in Terminal B. AYLWARD
works the following positions at the security gate: x-ray, hand
wand, "berringer" and the 1 st position magnetometer.
AYLWARD recalls working on September H, 2001. He does

not recall seeing any Middle Eastern passengers passing through
the security check point. He recalled conducting a hand wand
check on the pilot of AMERICAN AIRLINES Flight H when he came
through the security check point. He also recalled doing a bag
check on one of the passengers who passed through the security
check point but could not offer any further details on this
matter.
AYLWARD reported sometimes Middle Eastern employees of

GLOBE AVIATION working the security check points will say
something in a foreign language to passengers from the Middle
East. He does not know what they are saying as he does not speak
or understand the language. None of the Middle Eastern employees
have ever asked him to attend religious gatherings at their
mosque nor have any of them asked him to do anything illegal at
the security check point. He has never been bribed by anyone to
allow unauthorized weapons or contraband through the security
check point. He has never been invited to attend any social
functions which might have been hosted by Middle Eastern GLOBE "9/11 Law
Enforcement
Privacy
9/15/2001 East Boston, MA
265A-NY-280350-302 ....9/25/2001
[PDF page 1]
265A-NY-280350-302
DAVID AYLWARD 9/15/2001
AVIATION employees. The times he has observed Middle Eastern

GLOBE AVIATION employees outside of work, as in picking up their
pay check, he observed them wearing traditional western clothing.
AYLWARD has not had any problems with Muslims who work at the
airport.

AYLWARD is aware that knives longer than 4" are not
allowed to be carried aboard aircraft. Conversely, knives with a
blade length shorter that 4" are allowed to be carried on
aircraft. If a knife longer than 4" is detected at the security
check point the passenger is instructed to return to the ticket
counter and have the knife checked with the rest of their baggage
which will go in the belly of the aircraft. Passengers also have
the option of leaving the unauthorized knife at the security
check point where it will be thrown away. AYLWARD said the CSS
is the person who determines the blade length of a knife and
whether the passenger is allowed to board the aircraft with the
knife. He said the PBS is just the screener.
AYLWARD is aware of box cutter knives. He worked at

STOP AND SHOP Supermarkets for 17 years and knows what a box
cutter knife is capable of. AYLWARD was not aware of his
company's policy on box cutter knives but indicated if the box
cutter knife was 4" or shorter it would be allowed on board the
aircraft. Box cutter knives are not good for stabbing persons
but rather for slashing them.
[PDF page 2]

BEGBATES : 265A-NY-280350-302-21782
DATE = 09/25/2001
FBIDESCR : SEARCH OF AMERICAN AILINES AIRPLANE N378AN ON 9/25/01
FULLTEXT : 9/26/01
A search was conducted by the below listed agents

aboard American Airlines Boeing 767-300 bearing tail number
N378AN following the discovery of a large serrated blade in the
passenger area of the aircraft. Flight 147 from Paris to Boston
arrived at gate E and was relocated to Terminal B, Gate 33 in
preparations for departing as flight 146 to Paris from Boston.
The search occurred while the aircraft was located at gate 33,
Logan International Airport, East Boston, Massachusetts MA.
The search began at approximately 11:02 P.M. on 9/25/01

and ended at approximately 1:18 A.M. on 9/26/01. Three items
were taken and two finger prints lifts were collected.
These items are a 10-1/4 inch by Vi inch flexible steel '9/11 Law
blade with a serrated edge and two light fixtures displaying
"LAVATORY OCCUPIED" measuring 10-1/4 inches by 1-1/2 inches. All Enforcement
measurements are approximate. __....---" Privacy
The serrated blade and the first light fixture had been
moved and handled by several employees priorto the arrive of the
writer. A list nf those individuals was eorfiplied by Special
Agent sd \K R. DONALDSON, Manager Customer Service Ramp,
American Airlines, who initially discovered the weapon, assisted

the agents in reconstructing the conditions in which the items
were found. At the time of their discovery the blade and light
fixture were in the overhead luggage compartment over seats 17A
and B and 19A and B. These seats are located over the left wing
and in front of the emergency exits. At the time of the search;
the same compartment contained the luggage "< |
Flight Attendant for the departing crew of flight 146. No rnembers 9/11
of the arriving flight 146 had been on the aircraft at trie-time
the weapon was discovered. AdditionallyL ]uggage was Personal
not in the overhead luggage compartment at the tirhe the weapon Privacy
was discovered.
A visual inspection of the serrated blade revealed a

yellowish greasy residue and a small area of dark hardened tar
like substance. The blade's thickness, was less than a 1/16 of an
inch and significantly flexible.
9/25 - 26/01 East Boston, MA
265A-NY-280350-3Q2 , 9/26/01
[PDF page 1]
265A-NY-280350-302
N/A 9/25 - 26/01
An empty socket for the light fixture found in the

overhead compartment was located over the emergency exit sign for
the exits over the left wing. The other light fixture was
removed by the writer from its socket over the emergency exit
sign for the exits over the right wing. This fixture was removed

since it contained indications that an attempt had been made to
pry it out on the right hand side of the fixture. The writer
removed the ..fixture using a leatherman knife blade from the left
hand side of the light fixture Item #3.
Sketches were made indicating the location where items

were initially discovered and where fingerprints were lifted.
These sketches were preserved in a 1A envelope along with the
Administrative Work Sheets, Fingerprint Lift Log, Evidence
Recovery Log, Photo Log, and prints of digital photos taken by
DENNIS DIAS, American Airlines Maintenance Supervisor.
An FD-597 Inventory form listing the items that were

taken from the aircraft was provided to DIAS. DIAS declined to
sign this form based on telephonic advice by his company's legal
council. The form was preserved in the same 1A envelope noted
above.
[PDF page 2]

• '9/11
BEGPRODNO : M-INT-00072323 Personal
BEGBATES : 265A-NY-280350-302-23167
DATE = 09/15/2001 Privacy
FBIDESCR : INTERVIEW - MAGUED MAKRAM YAFT
FULLTEXT : 09/16/2001
Magued Makram Yan. white male, data nf hirth
Jwas
advised of the identity of the interviewing agents and the
purpose of the interview. Yaft provided the following
information:
Yaft stated that on September 8, 2001, he departed from

DIA on an Ajnejican West flight from Denver, Colorado to Oakland,
California. Yaft advised that prior to leaving DIA he had parked
his personal vehicle on the east side of the terminal in employee
parking.
Yaft stated that on September H, 2001, he and his

cousin Michael Ekladys had rented a car from Budget Rental Car in
Oakland, California and driven back to Denver, Colorado. Yaft
stated that they arrived in Denver, Colorado at approximately
10:30 a.m. on September 12,2001.
Yaft explained that upon arrival at DIA he drove

directly to Budget Rental Car. Yaft stated that after returning
the car he tried to catch the courtesy bus provided by Budget
Rental Car. Yaft advised that he later found out that the
courtesy bus would not be able to take him and his cousin to the
employee parking lot. Yaft stated that he got off the Budget
Rental Car bus and contacted the clerk at Budget Rental Car.
Yaft advised that the clerk at Budget Rental Car indicated that
the courtesy bus would not be going to the terminal. Yaft stated
that he then contacted another male employee with Budget Rental
Car that agreed to take him and his cousin to the terminal. Yaft
advised that the male employee allowed him to drive the vehicle
which was a Budget Rental truck.
Yaft stated that he drove the Budget Rental truck to

Pena Boulevard and Jackson Gap Street, which was the first check
point,that Denver Pplice. QepartrnentDPD had established at DIA.
Yaft advised that upon arrival to this particular check point he
was contacted by OfficerP" I Yaft
stated that he advised Office\t he was attempting to
09/15/2001 Denver, Colorado
265D-NY-28Q35Q 09/16/2001
\F page 1]
'9/11 Law
265D-NY-280350 Enforcement
Privacy
Magued Makram Yaft 09/13/2001
get his personal vehicle from the employee parking lot at the
east terminal. Yaft showed Officerl Itiis airport badge,
officer I ladvisad Yaft that he would not be able to take
or escort the other individuals with him from this established
check point. Yaft advised that he departed from this checkpoint

and drove on 78th Avenue toward the employee east parking lot.
Yaft stated that, he called the Communications Center and talked
to Chris Berinet and Mark Diets regarding his attempt to get his
personal vehicle from the employee parking lot.
Yaft advised that prior to his arrival to the Airport

Office building he stopped at a stop sign and told the Budget Car
Rental employee and his cousin they he would get out and walk to
the next check point and identify himself. Yaft stated that upon
arrival to this check point he identified himself and was allowed
to enter the garage. After passing through this check point,
Yaft stated that he noticed Officerf [driving up behind
him. OfficerF" advised Yaft that he had violated
security by going to the next check point. Yaft stated that he
immediately called ICC and talked with.Qperations Security.pPS
Manager Mark Kullas. .... ...
Yaft related that Officerl [conducted a

criminal check on him and his cousinMichael Ekladysby.calling
in their information to DPD dispatch. Yaft related that this was
possibly done to see if they had outstanding wants or warrants.
Yaft stated that they had to wait approximately fifteen minutes
for OfficeiT"" I to receive the information.back.fr.om... . ,.j,.
dispatch. Yaft stated that while they were waiting-OfficefL^Jj 9/11 Law
I I asked Yaft if'Tiei'co'uTd check Yafts1 fanny pack. Yaft Enforcement
stated that he initially.said.no, but ihen stated that Officer.|. \
I jwasgoTriq to search it anyway, so.goahead. Yaft iivacv
indicated that O f f i c e r f | found a three-inch knife and an
old New York Fire Fighter badge. Yaft explained that he had
obtained the New York Fighter badge from when he ,was:a fire
fighter at Fairchild Airport in New York in 1997.and: t998.
Yaft stated that Officer! (advised him that he

was under arrest for impersonating a police officer arid placed
hand cuffs on him. Yaft advised that upon trie-arrival of Officer
lergeant, S e r g e a r j J J serial number
.fold'Yaft that Officer Ivas going to issue Yaft a
summons instead of an arrest warrant. Yaft stated that his
[PDF page 2]
265D-NY-280350
Magued Makram Yaft 09/13/2001 3
Operations Security OPS Manager Mark Kullas advised him to take

the day off.
Yaft advised that he never showed the fire fighter

badge to anyone, nor did he advise anyone that he was a police
officer. Yaft stated that the fire fighter badge was just a
souvenir that he had from his old job as a fire fighter.
[PDF page 3]

BEGPRODNO M-lNT-00073618
BEGBATES 265A-NY-280350-302-25135
DATE 09/24/2001
F8IDESCR AHMED RESSAM
FULLTEXT FD-302 (Rev. 10-6-95)
-1 -
On 09/24/2001, AHMED RESSAM RESSAM was interviewed at

the Seatac Federal Detention Center jn Seattle. Washington. Present
for the interview were SA! Jand SA f
3and Assistant Federal Public Defender Joanne Ollver...The
interview was conducted in Erench. ..
RESSAM was informed that the purpose of the-lntery.iew was

to display several photographs to determine whether RESSAM could
identify any of the persons in those photographs. The photographs
/9/11 Law
shown included those of suspected hijackers of American Airlines
flights 11 and 77; United Airlines flights 93 and 175; and those Enforcement
provided by both the Office of the Legal Attach6 London, England Privacy
LEGAT London and FBI Headquarters FBIHQ.
./9/11
Personal
Privacy
9/11 Law
Enforcement
Sensitive
Investigation on at
09/24/2001 Seattle, Washington
File# Date dictated

265A-SE-83340;265A-NY-280350-SE:
09/24/2001
by

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-SE-83340
, On 09/24/2001 , Page 2
Continuation of FD-302 of AHMED RESSAM
/9/11 Personal
; Privacy
/ 9/11 Law
/ Enforcement
; Sensitive
[PDF page 2]
FD-302a (Rev. 10-6-95)
Page 2
September 5, 2003 6:24 pm
265A-SE-83340
Continuation of FD-302 of AHMED RESSAM , On 09/24/2001 , Page 3
the suspected hijackers and those provided by LEGAT London and

FBIHQ.
RESSAM did not recognize photographs of the following 9/11

individuals provided by LEGAT London: .... '
...---" Personal
Privacy
9/11 Law
Enforcement
Sensitive
Furthermore, RESSAM did not recognize or identify any of

the photographs of the nineteen suspected hijackers on the
following flights:
United Airlines Flight 175:
MARWAN AL-SHEHHI; one photo shown with glasses

FAYEZ AHMED; one photo shown with dark shirt
AHMED ALGHAMDI; one photo shown with plaid head cover
HAMZA ALGHAMDI; one photo shown with tie
MOHALD ALSHEHRI; one photo shown with turtleneck
United Airlines Flight 93:

SAEED ALGHAMDI; two photos shown (one photo with plaid head cover
and moustache and one photo without head cover and moustache)
AHMED ALHAZNAWI; two photos shown (one photo with moustache and
white crew-neck t-shirt, one photo without moustache)
AHMED ALNAMI; two photos shown (one photo with moustache and head
cdtfer, -one'photo without moustache and plaid head cover)
ZIAD JARRAH; one photo shown of full face without facial hair
American Airlines Flight 1J.:
SATAM AL SUQAMI; two photos (one photo with plaid head cover and
moustache and one photo without head cover and moustache)
WALEED M. ALSHERI; two photos (one photo with plaid head cover and
moustache and one photo without head cover and moustache)
[PDF page 3]
FD-302a(Rev. 10-6-95)
265A-SE-83340
Continuation of FD-302 of AHMED RESSAM , On 09/24/2001 , Page 4
WAIL ALSHEHRI; two photos shown (one photo with moustache and plaid
head cover and one photo without moustache and head cover)
M» i • • ' • ;- • • •
MOHAMED ATTA; one photo shown with dark shirt and no facial hair
ABDULAZIZ ALOMARI; one photo shown with plaid head cover
American Airlines Flight 77:
KHALID AL-MIDHAR; two photos shown (one photo with no facial hair
and no head cover, one photo with moustache and white head cover)
MAJED MOQED; two photos shown (one photo without facial hair and
collared shirt, one photo with plaid head cover and moustache)
NAWAF ALHAMZI; two photos shown (one photo with moustache and no
head cover, one photo with moustache and white head cover)
SALEM ALHAMZI; two photos shown (one photo without facial hair and
without head cover, one photo with white headcover and moustache)
HANI HANJOUR; two photos shown (one photo with facial hair and
white crew-necked t-shirt, one ATM photo with collared shirt with
light t-shirt visible)
[PDF page 4]

BEGBATES : 265A-NY-280350-302-25056
DATE = 09/13/2001
FBIDESCR : INTERVIEW OF BRENDA BROWN
-1-
BRENDA BROWNL
I I.was contacted attier place of employment AMERICAN ^;:::::::::::::::::==:,..
AIRLINES Operations Center at Dulles Airport in regards to the 9/11
hijacking of flight 77 on September H, 2001. BROWN provided her Personal
date of birth asV land her Social .Security Account .
Number SSAN asl ^BROWN advised as follows: l nvacy
She has been an Operations Agent for twenty seven years.

Her duties include all matters pertaining to the "ticket lift
operation" which handles all operations regarding the ticket
counter, boarding and deplaning passengers, baggage service and
dispatching flights. She was off on Sunday and Monday and worked
Tuesday, September H, 2001, from 5:30am until 2:00pm. She worked
at the main ticket counter checking in passengers with tickets in
First Class and those that had Executive Platinum, Gold and
Platinum Club memberships.
BROWN stated that she checked in passengers for flight 77

who were in the first class cabin or had the above memberships.
BROWN recalled checking in Mr. YAMNICKY, an older white male, as he
had a problem with his ticket that had been obtained from a travel
agent. YAMNICKY was not upset over the problem with his ticket,
and she was able to resolve it for him. She also recalled checking
in Mr. DROZ, a middle aged white male. She recalled Mr. DROZ as
she knows an individual by the name of DROST and this man
pronounced his name the same way. BROWN advised that she also
checked in a-female passenger for flight 77 and may have checked in
one or two others. BROWN explained that ticket agent DIANE LEEDS
worked next to her and also checked in passengers for flight 77.
LEEDS was tied up with a husband and wife who were flying to Maui
and had problems with their tickets and an award coupon they were
trying to use.
BROWN stated that it was a light travel day and there was
not a long wait in line to check in. BROWN could not recall
checking in any coach passengers, nor could she remember checking
in any Arab males or anyone acting suspicious. BROWN advised that
later in the evening she and ticket agenj Iwere
discussing the events of the day, andj Jwas distraught as she
Investigation on at
9/13/01 Dulles, VA 9/11 Law
File # Date dictated Enforcement
265D-NY-280350-302 9/17/01 Privacy
by
•11 i - - •

/9/11
,,-„•>.- .., Personal
[PDF page 1] / .
rnvacy
FD-302a (Rev. 10-6-95)
265D-NY-280350-302
Continuation of FD-302 of BRENDA BROWN , On 9/13/01 .Page 2
recalled checking in two Arab males for flight 77.1 told

her that one of the individuals did not speak English. BROWN did
not recall seeing anyone in the coach check-in line that appeared
suspicious.
BROWN stated that if a passenger is acting strange or she

does not like the answers they gave to some of the questions asked,
she will put them on the "pull list" and /or call down to the gate
to tell the gate agent of the problem. BROWN advised that if
someone is put on the "pull list", their luggage is not put on the
plane until the passenger presents himself for boarding. BROWN
stated .that-she will also put a passenger on the "pull list" if
they do not have a picture ID, if they refuse to answer the
security questions, or if they make an inappropriate comment.
BROWN advised that if a passenger says the word "bomb" she calls
the airport police and her supervisor.
BROWN stated that approximately two months ago she was

working at a gate and saw a man with a utility knife on top of his
carry on bag. She challenged the man and he said that there were
five or six of them with similar knives. BROWN advised that the
knives all had approximately (our inch blades and were the type
used to cut boxes. BROWN stated that he was shocked that airport
security had let these people through. BROWN advised that she
tried to make an issue out of the incident, however the security
people were not interested.
BROWN stated that she has never been arrested. She lives
alone and is not aware of anyone in her family ever being arrested.
No one has ever asked her to put something on an airplane, nor has
anyone asked her to give anything to a passenger. She did not put
anything on flight 77/144, nor did she give anything to a passenger
on flight 77. No one has asked her about security at the airport,
nor has anyone asked for photographs of the cockpit of any of their
airplanes. She has not given anyone a tour of the gate facilities,
nor has she seen any other employee giving a tour of the gate
facilities other than to a new employee or children. She is not.
nor is any member of her family, or circle of friends, a member of
a radical.political group, a radical religious group, or a
terrorist group. She has no knowledge of who was involved in the
hijacking of Flight 77.
BROWN advised that she has a green badge that gets her on
the Dulles Airport property and to the gate area of AMERICAN
AIRLINES. BROWN stated that she has challenged people if she does
[PDF page 2]
FD-302a (Rev. 10-6-95)

265D-NY-280350-302
Continuation of FD-302 of BRENDA BROWN .On 9/13/01 , Page 3
not see a badge. The challenges were resolved in that their badge
was out of sight. She has not encountered any unauthorized
individual in secure space.
[PDF page 3]

BEGBATES : 265A-NY-280350-302-30391
DATE = 09/11/2001
FBIDESCR : CRAIG MARQUIS
-1 -
CRAIG MARQUIS MARQUIS. born\1
_. , . 1 employed ... Personal

as Centre Manager, System Operation Control, AMERICAN AIRLINES .
AA, 4601 Highway 360, Fort Worth, Texas 761 fifil t-rtas Privacy
interviewed at his place of employment. After being advised of the
identities of the interviewing agents and the purpose of the
interview, MARQUIS provided the following information:
On September H, 2001, at approximately 7:25 a.m. Central

Standard Time, MARQUIS received a telephone call from the number 3
flight attendant on board Flight 11. identified by the crew
manifest as B.A. ONG ONG, AA employee number 131804. This
telephone call was initially received by NIDIA GONZALES,
919460-4187, an AA supervisor at the Raleigh Reservations Center
in North Carolina. The call was transferred to central dispatch in
Fort Worth, Texas, because there was a disturbance on board and the
flight crew was not able to contact the cockpit. ONG wanted
central dispatch to contact the cockpit. MARQUIS first confirmed
that ONG was an AA flight attendant.
During this telephone call, ONG reported that there was a

passenger on board who was armed with a knife. This passenger was
seated in 10B and was identified as TOM ELSUQANI phonetic. When
MARQUIS first hsard this, he thought that the knife might have been
a Swiss army knife of some sort because it was not that uncommon
for passengers to have these. ONG then informed MARQUIS that the
passenger in seat 9B, DAVID LEWIN, had been fatally stabbed and
that the number 1 flight attendant, K.A. MARTIN MARTIN, AA
employee number 307280, had been stabbed as well. MARTIN was in
bad shape and was currently on oxygen. Besides these two
individuals, the number 5 flight attendant, B. ARESTEGUI, AA
employee number 167762, had been superficially wounded by the
passenger with the knife.
In addition to these injuries, there were two men trying

to gain access to the cockpit, and by this time, all passengers had
been removed from first class. After the men gained access to the
cockpit, ONG could hear loud arguing from the cockpit area. ONG
Investigation on at
09/11/2001 Fort Worth, Texas
File # . . . . . . Date dictated

265A-NY-280350-302 09/16/2001
by SAL 9/11 Law Enforcement Privacy |

[PDF page 1]
FD-302a(Rev. 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of Craig Marquis , On 09/11/2001 , Page 2
also mentioned that there was something in the air that made it
hard to breath. This telephone conversation lasted from
approximately 7:25 a.m. until approximately 7:49 a.m.
There was no doctor on board Flight 11 to help the

injured; as a result, MARQUIS wanted the aircraft to land at the
next available airport. Because of the medical emergencies and the
violence, MARQUIS intended for medical personnel and law
enforcement to meet the aircraft as soon as it landed. MARQUIS had
the flight tagged as a confirmed hijacking and contacted air
traffic control ATC regarding the situation. MARQUIS informed
the dispatcher, PEGGY HOUCK, of what was happening with Flight 11.
and instructed her to contact the crew immediately and to perform a
range analysis given the amount of fuel on the aircraft. ATC
reportedly heard arguing over the microphone, hearing a statement
to the effect of "either turn back or we'll kill you." The pilot
apparently keyed the microphone at some point during these events
thereby allowing ATC to hear part of what was happening, It was
thought that these transmissions were recorded by ATC, in this case
Boston ATC. During the time in which the telephone conversation
occurred, the aircraft flew erratically and was descending in
altitude. The transponder was turned off, but ATC was handling
this flight as a confirmed hijacking and was attempting to track
it.
Soon after ONG hung up the telephone, MARQUIS received a

call from ED DOOLEY DOOLEY, an AA Ramp Manager at John F. Kennedy
International Airport in New York, New York. DOOLEY reported smoke
coming from the World Trade Center and asked what was happening.
Based upon his conversation with DOOLEY, MARQUIS figured the impact
of Flight 11 was close to 7:49 a.m., corresponding to the end of
the telephone call from ONG. DOOLEY called again at approximately
8:10 a.m. and stated that the NEW YORK PORT AUTHORITY confirmed
that both towers of the World Trade Center were on fire and that an
AA aircraft was involved.
Although unsure, MARQUIS thought that his telephone

conversation with ONG was recorded. He would ascertain whether the
conversation was recorded and would notify the FEDERAL BUREAU OF
INVESTIGATION regarding this. The number 9 flight attendant, M.
SWEENEY, AA employee number 129043, telephoned the AA Flight
Services Department in Boston, Massachusetts.
Regarding the hijacking of Flight 77. the aircraft had

crashed before AA really knew that anything was happening on board.
[PDF page 2]
FD-302a(Rev. 10-6-95)

265A-NY-280350-302
Continuation of FD-302 of Craig Marquis , On 09/11/2001 , Page 3
AA was concentrating on Flight H and did not realize the peril on

Flight 77 until it was too late.
MARQUIS provided a copy of his notes and a crew manifest

for Flight 11. with notes on the manifest. See FD-340 envelope for
these documents.
[PDF page 3]

BEGPRODNO M-1NT-00008261
BEGBATES 265A-NY-280350-302-35826
DATE 09/15/2001
FBIDESCR DON G. DIFIORE
FULLTEXT 9/25/01
DON G. DIFIORE. date of birth T

"9/11
I American Airlines identification number Personal
1 OdASSPORT identification number was advised of the
identity of the interviewing agent and the purpose of the Privacy
interview. DIFIORE then provided the following information:
DIFIORE stated that he has worked for American Airlines

for the past 18 years, all of it in Boston. DIFIORE stated that
he was working as a skycap on September H, 2001. DIFIORE stated
that he assisted SONIA MORALES POPULO from curbside to the first
class check in. DIFIORE stated that there was a problem with
the pricing on POPULO's ticket. DIFIORE stated that POPULO was
addressing him about how she flies all the time and that this had
not been a problem before, almost as if she was using him to get
her point across to win an argument. POPULO then asked DIFIORE
to help her through security because she had a bad back.
DIFIORE stated that POPULO had a black nylon computer

attached to the top of a black flight attendant type rolling
suitcase. When DIFIORE went to place the suitcase on the
security conveyor belt, the black bag flopped over. DIFIORE
grabbed the black bag and went to set it so it would go through
the computer flat, and that is when he felt in the bottom of the
computer bag a bunch of lose items that may have been a
disposable plastic knife with blades that break off or what felt
like square carpenter pencils. At this point, POPULO came over,
grabbed the computer suitcase and placed it next to the flight
attendant's bag straight up so it did not go through the computer
flat. DIFIORE stated that he had a problem getting through the
security checkpoint because of tinfoil on a stick of gum he had
in his pocket. Once he got through the security checkpoint,
POPULO had grabbed her bag off the conveyor belt and was moving
quickly toward the gate. DIFIORE stated that POPULO had tipped
him $50 for helping her.
9/15/01 Boston, MA
265A-NY-280350-BS 9/25/01
[_ 9/11 Law Enforcement Privacy~|
[PDF page 1]
Septembers, 2003 6:28 pm Page 1

BEGBATES 265A-NY-280350-302-41670
DATE 09/14/2001
FBIDESCR HERBERT, MARY
FULLTEXT
Personal
Privacy
09/20/2001
On fipntemhpr 14 9001 Man/ MFPRFPT mhn n irrnntli. .
resides all \1
L J was
contacted at her place of employment, American Airlines Terminal
B, located at Logan International Airport by Special Aaentl 1
L TO* the Bureau.of.Alcohol..Tobacco and Firearms. HERBERT
was informed for the purpose of the contact and was infervTewed
regarding the events that occurred on September H, 2001 and her 9/11 Law
position with American Airlines. HERBERT provided the following Enforcement
information:
Privacy
HERBERT stated she has been employed by Globe Aviation
for approximately four years and that she works from Thursdays to
Mondays with Tuesdays and Wednesdays off. HERBERT stated that
her responsibilities include working the exit, magnetometer,
screener x-ray machine and baggage check.
HERBERT stated that she is assigned to the South Gate

of American Airlines, Eagle Airline, where on Monday the
Massachusetts State Police were called to the gate to settle down
some passengers, because a flight going to New York was not going
to fly out because of weather.
HERBERT was also asked if she was aware of the FAA

rules and regulations regarding the policies of knives and/or box
cutters being carried by the security checkpoints. HERBERT
stated that any knife that is longer than 4 inches is not
permitted to pass through and that she would instruct the person
to go back to the ticket counter to check the knife there.
HERBERT also stated that she would follow the person to the
counter to make sure that the report to the counter, and if the
person refused to go to the counter, she would call for the CSS
Checkpoint Security Supervisor.
09/14/2001 Logan Airport
265A-NY-2a0350-302 09/14/2001
9/11 Law Enforcement Privacy
[PDF page 1]

BEGBATES 265A-NY-280350-IN-12711 "9/11 Law
DATE 09/30/2001 . Enforcement
FBIDESCR CONDUCTED BM
FULLTEXT 265A-NY-280350
Privacy
BRM:brm
Financial
C1-119
9/30/2001
he following investigation was conducted by SA
AT WASHINGTON D.C.
On September 28, 2001, JOHNNY GREGORY, Internal

Investigations, First Union National Bank FUNB, telephone
number 704-590-4922, provided five 5 Suspicious Activity
Reports SAR involving any names and/or addresses which match
the Board of Governors list of subjects issued by the Federal
Reserve Bank. The SAR's include the following:
f9/ll Law
Enforcement
Privacy
9/11 Law
Enforcement
Sensitive
[PDF page 1]
265A-NY-280350
Page 1
"9/11 Law
Enforcement
Privacy
9/11 Law
Enforcement
Sensitive
[PDF page 2]
Page 2
BEGBATES : 265A-NY-280350-302-50462
DATE = 09/12/2001 r
FBIDESCR : KEWANDA BROUSSARD WAS INTERVIEWED BY SAS|_
-1 -
KEWANDA BROUSSARD, Food Production Supervisors,

Gategourmet, Unit 235 Dulles, 44845 Package Court, Dulles
International Airport, Dulles, Virginia, 20166, was interviewed at /9/11 Law
her place of employment. After being advised of the identities of / Enforcement
the interviewing Agents and the nature of the interview, BROUSSARD Privacy
provided the following information:
RRDI ISSARD al.qn knnwn as KETA and KEKE Date of Birth

DOB|
79/11
Personal
Privacy
BROUSSARD began employment with Gategourmet on June 19,

2000, as a management trainee. In October 2000, she finished ..her
training and is currently a Food Production Manager. BROUSSARD has
an Associate Degree in Culinary Arts from Stratford College in/
Tyson's Corner, Virginia. BROUSSARD had never traveled outside of
the United States and has no scars or tattoos. She and her family
have no criminal history.
As a Food Production Supervisor, BROUSSARD works in the

cold food/pantry area. BROUSSARD explained that she/sometimes
works three shifts. She works the swing shift, which runs from
2:30am to H:30am, which prepares fruits, breakfast foods and
snacks for airplanes. She also works the midnight shift which runs
from 9:00pm to 5:30am where work is done at the packing station,
also known as, "the belts" and pantry, where food is/placed on
Investigation on at
9/12/01 Dulles, Virginia/

265A-NY-280350-302 N/A
by SA

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of KEWANDA BROUSSARD , On 9/12/01 , Page 2
trays that eventually go on carts to be taken to the airplane.

First Class and Business Class passengers get regular silverware.
A dinner knife is more like a butter knife with a serrated edge.
These knives are not very sharp. The silverware is usually already
prepared by the prior shift. First Class passenger receive their
silverware wrapped in a napkin. One day a week there is a change
of operations when information is received that a flight is
cancelled and the food has to be moved or someone calls to say
there are not enough meals for the number of passengers on that
flight. BROUSSARD does not deliver the food to the airplane, only
prepares it for transport to the airplane.
On September 10, 2001, BROUSSARD worked from 8:30pm to

7:00am, the morning of September 11, 2001, This was the midnight
shift and she worked in belts and pantry. The Pantry Lead was SOON
KIM, who reported to BROUSSARD. KIM has been employed with
Gategourmet for six or seven years. On average there are
approximately thirty to forty employees working in the pantry
during a shift. Approximately twenty-five employees work on the
belts. The belt Lead was SATYA Last Name Unknown LNU, who works
five days and SHENNA LNU, who works on Saturdays and Sundays.
SATYA LNU was working on September H, 2001. BROUSSARD stated that
each day was not really normal due to flight cancellations,
employees calling of sick or taking leave, meal counts could be
wrong, flights being delayed. However, nothing happened on
September 10th or 11th, 2001, that was out of the norm. In the
performance of her duties, BROUSSARD does not leave the building
where she works. BROUSSARD stated that she did not enter American
Airlines Flight 77. If a flight is delayed, BROUSSARD may be
requested to check the temperature of the food, but she never knows
what food .prepared by her staff goes to which airplane. Her duties
are to make up the food trays and load the food onto the galleys.
The food packer for Flight 77 for First Class breakfast

and lunch was JATINDER KAUR BAINS and lunch for the rest of the
passengers was prepared by THANG NGUYEN. NGUYEN has only been
employed with Gategourmet for about one month. The swing shift
breakfast preparation was done by VAN LNU, a female. VAN LNU
was filling in for RUMINA LNU who was currently on vacation with
her children who were visiting from Romania. None of these
employee go on the airplane. For Flight 77, the Quality Assurance
QA personnel were PERVIS RAMOS on the midnight shift, and TAMMY
LNU and TAMOLE LNU on the day shift running from 4:00am or
5:00am to 1:00pm. There would be one QA during the afternoon.
Final packing for Flight 77 was probably finished by 1:00am on
[PDF page 2]
FD-302a (Rev. 10-6-95)

265A-NY-280350-302
Continuation of FD-302 of KEWANDA BROUSSARD , On 9/12/01 .Page 3
September 11, 2001. The QA would check the meals and would be done
with the inspection no later than 2:00am. Once the QA finishes ter
inspection, it is not touched again. The supervisor does not
accompany the meals to the airplane. BROUSSARD stated that nothing
was added for Flight 77.
BROUSSARD stated that she did not have any association

with any terrorist or terrorist group. No one in her family had
ties to any terrorist or terrorist group. No one asked her to
place a weapon aboard the food trays. No one asked her to do
anything out of the ordinary. She is not aware of any Gategourmet
employee who has any associations with or sympathy toward a person
or group advocating terrorism.
BROUSSARD stated she was always escorted if she needed to

move about the airport as she did not have the appropriate security
badges to do so unescorted. She was not aware of co-workers
bringing friends or family members into the airport without
approval from security officials. She did know that, at times when
friends or family would drop off employees for work at Gategourmet,
these people would come into Gategourmet and would be found eating
in the cafeteria and they would be escorted out of the building.
[PDF page 3]

9/11
Personal
Privacy
BEGBATES 265A-NY-280350-302-52925
DATE 10/1272001
FBIDESCR NO RAPID START LEADJ
FULLTEXT FD-302(Rev. 10-6-95)
1-
,9/11 Personal
Privacy
9/11 Law
Enforcement
Privacy
Investigation on at
10/12/2001 Baltimore, Maryland
File# Date dictated

265A-NY-280350-BA 10/15/2001
9/ll_Law Enforcement Privacy
September 5. 2003 6:31 pm Page 1

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-NY-280350-BA
,On 10/12/2001 .Page 2
[PDF page 2]
FD-302a (Rev. 10-6-95)

265A-NY-280350-BA
, On 10/12/2001 .Page 3
Continuation of FD-302 of
[PDF page 3]
Page 3
September 5,2003 6:31 pm
BEGBATES : 265A-NY-280350-302-64612
DATE = 10/24/2001
FBIDESCR : JAMES MILLER 10/23/01
-1 -
Date of transcription fo/24/2001 Personal

.-••"' ..-•' Privacy
JAMFS Mil I FR blgck male date of birth I ....-•"" I .
fwork address of GLOBE AVIATION SERVICES, Boston/Logan

International Airport, Terminal B, East Boston, MA, MASSPORT
Identification badge numberf~ [expiring on 8/10/02, was
advised of the official identity of the interviewing Agent. MILLER
provided the following information.
MILLER was previously contacted on 9/14/01, but the

interview was interrupted when GLOBE AVIATION SERVICES had retained
counsel. GLOBE'S attorney, PAUL KELLY, 175 Federal Street, Boston,
MA, had contacted the FBI and advised he would like all interviews
of GLOBE AVIATION employees to cease. The interview of MILLER
ceased at once. Attorney KELLY, approximately one day later, re-
contacted the FBI and advised the FBI was free to interview any
GLOBE AVIATION employee it wished. Therefore, at this particular
date, 10/23/01, MILLER was re-interviewed.
MILLER has been employed with GLOBE AVIATION SERVICES for

approximately 5 years. He is a Duty Manager for GLOBE. He is
"certified" to operated the x-ray machine, hand wand, magnetometer
and "berringer" which is used to detect bombs and chemicals.
MILLER is a "certified CSS and PBS." MILLER is not certified on
theCTX.
On 9/11/01, MILLER came to work at approximately H:30

a.m. MILLER heard about the hijacking and crash of AMERICAN
AIRLINES flight H from his wife at home. MILLER'S wife awoke him
from his sleep and told MILLER to turn on the TV set which he did.
After seeing the crash of AMERICAN flight H, MILLER rushed to
work.
MILLER saw nothing suspicious prior to the hijacking on

9/11/01. He is not suspicious of any fellow employees who might
have assisted the hijackers in some fashion. MILLER had employees
resign from GLOBE AVIATION prior to the hijacking but he said the
departures were all planned in advance and the employees gave
notice that they were resigning.
Investigation on at
10/23/2001 East Boston, MA

265A-NY-280350-302 10/24/2001
by 9/11 Law Enforcement Privacy
•« • and is loaned to your agency;
September 5,2003 6:32 pm Page

[PDF page 1]
FD-302a(Rev. 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of JAMES MILLER , On 10/23/2001 , Page 2
MILLER reported that on 9/11/01, knives 4" or longer were

not allowed to be carried aboard an aircraft. Knives shorter than
4" were allowed on aircraft. MILLER thought this was an FAA rule
but he was not positive. MILLER reported he checks the length of a
knife with his MASSPORT identification badge. If the knife is
longer than the MASSPORT badge, the passenger is instructed to
check the knife with their luggage which will be placed in the
belly of the airplane. Or, the passenger can leave the knife at
the security check point station. MILLER advised if the passenger
elects to have the knife checked with their luggage, he would
escort the passenger to the ticket counter line where the knife
would be checked.
MILLER said that prior to 9/11/01, knives were a problem

on flights. He estimates 15-20 knives a day would be removed from
traveling passengers as they passed through the security check
point.
MILLER advised about 3-4 months ago GLOBE AVIATION

employees were told that people at the airport have a right to take
pictures of the security check point. MILLER disagrees with this
decision but since the decision was enacted he has seen individuals
taking pictures of the security check point. He couldn't recall an
exact instance or occasion when someone took a picture, just
generally that it had happened. He said he does not recall the
ethnic origin of any person who might have taken a picture of the
security check point as he is "focused" on his job and ahead of the
check point area.
[PDF page 2]

BEGBATES : 265A-NY-280350-302-70767
DATE = 10/13/2001
FBIDESCR : ALICIA FRANCES PRAY 9/28/01
FULLTEXT : FD-302 {Rev. 10-6-95)
-1 -
ALICIA FRANCES PRAY, white female, date of birthf

Jwas advised of the official
identity of the interviewing Agent and the nature of the interview.
PRAY provided the following information:
On August 20, 2001 she was working at the Wal-Mart Store,

High Street, Somersworth, New Hampshire. She stated that she is a
"people greeter", and that she normally works the 7:00 a.m. to 4:00
p.m. shift. At around 9:00 to 9:15 a.m., she observed four or five
Arab males enter the store. She greeted them, but they did not
respond. She is not sure of the ages of the men.
PRAY advised she has provided the following written

statement of what happened that day. She provided photocopies of a
spiral notebook, in which she had written the following statement:
"Somersworth, NH
Wal-Mart
August 20, 2001
- Sylvia went on 15 min. break
- 1 was alone.
- Arab men entered store grocery
- They did not respond to greeting.
- One of them paused in awe of all the groceries and

merchandise we had in the store - it was as if he
stood in awe over our wealth, he seemed overwhelmed
by it all.
- After they came into the store, two ladies came in dressed
in shadors white cotton
Investigation on at
09/28/2001 Somersworth, New Hampshire

?fiSA-NY-?fiQ350-3Q2 BS #7237 09/28/2001
•« • -- by 9/11 Law Enforcement Privacy

[PDF page 1]
FD-302a(Rev. 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of ALICIA FRANCES PRAY , On 09/28/2001 , Page 2
- They did not respond to greeting.
- Men approached grocery exit - at least 4 men, 1 earring

a blue Wal-Mart bag. He showed me the contents while at
least 2 other men stood beside him near the door. One
man stood behind me.
- I looked in the bag and saw some box cutters. I asked the
man for a receipt because there were so many box cutters.
I commented that he might be planning to do something bad
with them; then I asked all the men "What are you going to
do with these box cutters? They are weapons." They
understood me, but would not answer me. One of them
standing back to the photo booth became upset, he seemed
anxious to get out the door. Another man behind me uttered
—Ben, then the other men sharply spoke to him before he could
finish what he was saying.
- The man who was standing back to the photo booth looked at me
with a threatening stare that indicated to me that if I tried to
stop him, he would kill me. I was scared and backed away from
them. They left through the grocery exit doors.
- 1 called management, but they did not respond. I told Sylvia

what had happened after she returned from break.
- 1 went out back to the lounge for my 15 min. break.
- 1 returned by way of the general merchandise side to see if Mary

people greeter needed her break.
- 4 or 5 Arab men came in the entrance as I was just approaching

the shopping cars.
- They asked where the knives were located they spoke English
- Knowing that Mary's knees hurt her to walk; I asked her if she
would wait to go on her break until I showed the men where the
knives were in Housewares.
- Mary said that would be O.K.
- The men followed me to the Housewares Department while telling me

in English that they wanted a small knife.
[PDF page 2]
FD-302a (Rev. 10-6-95)

265A-NY-280350-302
Continuation of FD-302 of ALICIA FRANCES PRAY , On 09/28/2001 .Page 3
- 1 showed them the knife section and pointed out some small knives
to them.
- They began to talk among themselves in a language that I

recognized as being Farci. I thought they might be setting up an
apartment, so I let them shop while I proceeded to go give Mary
her break.
I did not see how many knives they took off the housewares
area; I did not see them pay or leave with the merchandise.
- Earlier on grocery side men went in and out wrong way at exit
doors. This men came in exit doors from parking lot, met
another man inside."
PRAY advised that on today's date, she obtained a copy of

the Boston Herald, which contained photographs of the hijackers of
United Airlines Flights 93 and 1975, and American Airlines Flights
H and 77, on September H, 2001. She stated that after looking at
those photos, that the individual who said "Ben", resembled
ABDULAZIZ ALOMARI. She advised that the individual who showed her
the bag of box cutters resembled SATAM M.A. ALSUQAMI. She advised
that the individual who gave her the threatening look was MOHAMED
ATTA. She noted that all of these individuals were involved with
the hijacking of American Airlines Flight V\_. She produced copies
of the Boston Herald with the photos. She also produced a copy of
her, calendar book, showing the date of August 20, 2001. She has
written on that date, box cutters about 10:00 a.m.
PRAY advised that she was not 100% sure that these
individuals were identical. She stated that all she can recall is
that they were the same nationality and were Middle Eastern. She
stated she is not sure if the first group of individuals who came
in the store bought the box cutter was identical to the second
group who came into the store inquiring about the knives.
In summary, PRAY advised that she is not sure if the

individuals who came into the Wal-Mart that day were identical to
the hijackers, but feels there may have been some resemblance.
PRAY provided copies of her notebook, calendar, and

Boston Herald article. These items are being maintain in the 1A
section of the case file.
[PDF page 31

BEGBATES : 265A-NY-280350-302-76388
DATE = 10/24/2001
FBIDESCR : INTERVIEW OF CHARLENE LANTZ
-1 -
Date of transcription 1 1/07/2001
Ms. Charlene Lantz was contacted at the Ridgeway Mall,

Stamford, Connecticut, at which time she was advised of the
identity of the contacting agent and the reason for the contact.
She advised she understood the reason for the contact and that she
was willing to speak to the contacting agent, at which time she
advised as follows:
She advised that on Saturday, September 8, 2001 , she was

working at Virgin Atlantic Airways VA in the Reservations
Department when she received a call from d I
inquiring about airline regulations in regards to taking a baseball ..
bat on the plane with him. She advised before she would answer him ,
she inquired if he had reservations, which he confirmed he had. .
She advised at this point she confirmed he was scheduled to fly on >
VA on September 16, 2001, from Orlando, Florida, to Gatwick, . 9/11 Law
London. She advised that at that time she looked up the .. Enforcement
regulations regarding carrying a baseball bat on board, and there .. p , , ,
was nothing in the rules about it. She advised, however, she .. nvacy
advised him that the bat could be considered a weapon and that he..-x 9/1 1 Law
would have to check it at the counter. She advised at this time he Enforcement
further inquired about a small knife that was approximately 4 . ..
inches, and again she checked the computer, and since there was sensitive
nothing in the rules about the small knife, she told him. that it
would be fine to carry the knife on board. She advised that since
the September H, 2001 , incidents, the regulations and rules have
changed. She advised that this was the endof the conversation,
and she advised she regrets not having obtained a contact number
for him. She advised she notified VA.Orlando Airport Supervisor
Sandra Williams regarding! \e advised, however, she did display on her computer
screen a history of his recent reservations which she felt was

somewhat unusual. She advised she did not have the capability of
printing the itinerary on the computer as only supervisors have
that authority, but she did take the liberty to write down what she
saw. She advised the following is a list of flights he had
reservations on:
Investigation on at
10/24/2001 Stamford, CT

265A-NY-280350-302;265A-NY-280350-NH 11/02/2001
b\9/ll~Law Enforcement Privacy

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-NY-280350-302;265A-NY-280350-NH
Continuation of FD-302 of Charlene Lantz , On 10/24/2001 , Page 2
Virgin, flight #5040 August 24,2001, Kuala Lumpor,

Malaysia, to London Heathrow
American, flight 40M. September 12, 2001, LAX, Los

Angeles, to JFK, New York
Virgin, flight #26, September 15, 2001, JFK, New York, to

London Heathrow
Virgin, flight #501, September 21, 2001, London Heathrow

to Kuala Lumpor
Virgin, flight #17. September 7, 2001, London Gatwick to

Newark
Air Canada, flight #777, September 7, 2001, Newark to

Montreal
Continental, flight #407, September 27, 2001, Newark to

Montreal
American, flight #40M, September 12, 2001, LAX Los

Angeles to JFK
Continental, flight #7Q3A, September 12, 2001, Los

Angeles to Newark
Continental, flight 4072A, September 7, 2001, Newark to

Montreal
Virgin, flight #26. September 15, 2001, JFK to Heathrow
Virgin, flight #17. September 7, 2001, Gatwick to Newark
Virgin, flight #17, September 6, 2001, Gatwick to Newark
Virgin, flight #28, September 26, 2001, Orlando to

Gatwick
Continental, flight #792V. September 12, 2001, Newark to

Orlando
[PDF page 2]
FD-302a(Rev. 10-6-95)

265A-NY-280350-302;265A-NY-280350-NH
Continuation of FD-302 of Chartene Lantz , On 10/24/2001 , Page 3
Air Canada, flight #777, September 7, 2001, Newark to

Montreal
Continental, flight #792. September 12, 2001, Newark to

Orlando
"Virgin, flight #501, September 21, 2001, Heathrow to

Kuala Lumper
*Virgin, flight #504, September 7, 2001, Kuala Lumper to

Heathrow
•Virgin, flight #504. September 7, 2001, Kuala Lumper to

Heathrow
•Virgin, flight #501, October 21, 2001, Heathrow to Kuala

Lumper
•Virgin, flight #504, September 7, 2001, Kuala Lumper to

Heathrow
'Virgin, flight 501, September 9, 2001, Heathrow to

Newark
•Virgin 16, September 17, 2001, Orlando to Gatwick
Continental, flight 792V, September 12,2001, Newark to

Orlando
"Indicates changes made in reservations four to six times.
She advised a printout ofl [history couttf be ... '"'9/11 Law

obtained by calling VA at 203-975-4868 and requesting a printout of .... ::>:::::
the R&R Viewer. She advised she had no knowledge if he actually:?
Enforcement
took any of these flights, but there were numerous changes Iri Privacy
reservations. She advised that all reservations were made by 9/11 Law
Internet or through a travel agent. She advised thafbn September
12, 2001, she advised VA ofl Icall, and sfie was told not to Enforcement
worry about it, because security was going to be very tight from Sensitive
now on. She advised thatl Tdicl fly out of Orlando on
September 17, 2001, VA flight #16, to Heathrow.
The following description was obtained from observation

and interview:
[PDF page 3]
FD-302a (Rev. 10-6-95)
265A-NY-280350-302;265A-NY-280350-NH
Continuation of FD-302 of Chartene Lantz , On 10/24/2001 .Page 4
Name: Charlene Lantz
September 5, 2003 6:37 pm Pages

Race: White
Sex: Female
Date of birth: |
Address:
Home telephone:
Cellular telephone^
Employment: Virqin Airways "9/11
Address: Personal
Privacy
VA Headquarters: 747 Belden Avenue
Norwalk Connecticut
Telephone number: i _[•-"'
[PDF page 4]
Page 4
September 5. 2003 6:37 pm
BEGBATES : 265A-NY-280350-302-78346
DATE = 11/05/2001
FBIDElSCR : DANIELLE DESIMONE
-1 -
DANIFI LE DESIMONE white female date nf birjhj I
J was advised of the official identity of the 9/11

interviewing Special Agent. DESIMONE provided the following Personal
information. n.
Privacy
DESIMONE was employed by GLOBE AVIATION SERVICES at
Boston/Logan International Airport, Terminals B&E from 8/5/00 to
just before Thanksgiving, 2000. DESIMONE was a PBS, Pre-Board
Screener. She originally worked the 5:00 a.m. to 1:00 p.m. shift.
She later changed to a 8:30 a.m. to 3:30 p.m. shift. DESIMONE
recalled her CSS at terminal E was "ISAAC LNU" and JAMES MILLER
was her Supervisor at Terminal B. DESIMONE resigned from GLOBE
AVIATION because of poor pay, atmosphere within the company and
length of drive to work. She recalled there were occasions when
her paycheck was late. She also thought GLOBE AVIATION, as a
whole, was a rude company.
As a Pre-Board Screener, DESIMONE operated the x-ray

machine, magnetometer, hand wand and worked security at the
security check point at Terminals B&E. Terminal B is where
AMERICAN AIRLINE flights arrive and depart from and Terminal E is
where NORTHWEST and ATA Airlines depart and arrive from. Terminal
E is also where International flights arrive and depart. In
addition to her PBS duties at Terminal E, DESIMONE x-rayed
passengers luggage and, on occasions, cleaned the airplanes for
NORTHWEST and ATA Airlines. She recalled she also monitored
International Flights which had landed in Boston while transiting
to another country. DESIMONE advised she was responsible for
guarding the passengers who were escorted off the plane to a
holding area while the plane was being refueled, serviced or adding
on passengers. She reported passengers who were U.S. citizens were
allowed to leave the holding area but had to pass through Customs
before leaving Terminal E. Non-resident passengers had to remain
in the holding area. DESIMONE recalled she preformed the above
function for KOREAN AIRLINES.
DESIMONE reported knives with serrated edges were not

allowed on aircraft. Generally, if a knife was found, or a large
Investigation on at
11/05/2001 Quincy, MA

265A-NY-280350-302 11/05/2001

[PDF page 1]
FD-302a (Rev, 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of DANIELLE DESIMONE , On 11/05/2001 , Page 2
scissors, CSS Check Point Security Supervisor would be called.

It would be up to the CSS to determine if the knife was allowed
aboard the aircraft. If the knife was too long to be carried aboard
the aircraft, the passenger had to either leave the knjfe at the
security check point or return to the ticket counter to have the
knife checked with the rest of their luggage. DESIMONE could
recall only a couple of times when passengers had knives which were
loo long.
DESIMONE has no suspicions about any colleagues who

worked at the security check point for GLOBE AVIATION who might
have assisted the hijackers aboard AMERICAN AIRLINES Flight H.
She was never approached by any fellow employees, passengers,
friends or acquaintances to smuggle any guns or knives through the
security check point.
DESIMONE advised on the day she resigned from GLOBE

AVIATION she told her Supervisor, JAMES MILLER, that she was
leaving. She subsequently left GLOBE AVIATION and has not
returned. She did not turn in her PASSPORT Identification badge
and neither GLOBE AVIATION or MASSPORT ever sought her out to
recover the Identification badge. She reported she still had her
MASSPORT Identification badge in her possession. DESIMONE
subsequently surrender the Identification badge to the interviewing
Agent who placed it in 1A envelope with the notes from this
interview and submitted them to this file.
DESIMONE was shown photographs of the subjects who are

suspected.of,hijacking AMERICAN AIRLINES Flight H and UNITED
AIRLINES Flight 175. The only picture she recognized was that of
MOHAMED ATTA. She said she had seen ATTA's picture in the newspaper
and on television.
[PDF page 2]

BEGPRODNO : M-1NT-00112524
BEGBATES : 265A-NY-280350-302-96217
DATE = 01/14/2002
FBIDESCR : INTERVIEW WITH SANDRA ANNE ALALLAN
-1 -

' :::="
Sandra Anne Ala||an whn rftsirlps an I ... Per" -1
I -I was...--
interviewed at her residence. After being advised of the identity * nvacy
of the interviewing agent and the nature of the interview, she
provided the following information: „
Alallan is married to. Jamal Abdelrahim Alallan, date of

birthl [ptace of birth, Palestine, and uses a
Jordanian Passport. Sandra and Jamal have known each other for H
years and have been married for four years.
Three years ago Sandra and Jamal moved to Washington

State from San Leandro, California. They moved because Jamai was
working a lot in Washington and the cost of living was less than
that of California. Jamal is a truck owner/operator and has been
for 13 years in the United States. He receives his work orders
from a company called Gan-trans Limited, 800 Garden Street, San
Leandro, California, telephone number 800 365-9995.
Jamal has an ex-wife and two daughters living in Oman,

Jordan. In the fall of 2001, Jamal returned to Jordan to witness
the marriage of one of the daughters. He started his trip by
driving his truck from Washington to California with a load. He
parked the truck at Gan-trans.
On September 5, 2001, Jamal took a flight on either

Southwest Airlines or American West Airlines to New York via
Phoenix, where he caught a Royal Jordanian Airlines flight to Oman,
Jordan, via Ireland.
On October 21, 2001, Jamal returned to the United States,

taking the same route as when he left.
When Jamal arrived at his house in Washington, he and his

wife began unpacking his luggage. While unpacking, she found some
bullets and a large knife. She inquired of the items and Jamal
said that he did not know how the bullets got in his luggage but
that the knife was brought back for an elderly friend of the
family. The knife is described as having approximately a four-inch
Investigation on at
1/14/2002 Mount Vernon, Washington

?65A-NY-28Q350-SE 1/15/02
bg/ll^Law Enforcement Privacy

[PDF page 1]
FD-302a (Rev, 10-6-95)
265A-NY-280350-SE
Continuation of FD-302 of Sandra Anne Alallan , On 1/14/2002 , Page 2
handle with an eight-inch blade. The blade is curved with a style

native to Jordan.
The knife and the bullets were gifted to Joseph Briggs,

telephone numberl "^..During the interview with Sandra,
Sandra called Briggs to ask permission to give out his telephone
number. While Briggs was on the phone.with Sandra, she.gavethe 9/11 Law
telephone to Special Armntl """frvho spoke to Briggs. Enforcement
Briggs stated that he received eight .45 caliber ballets and one Privacy
rare Jordanian knife as gifts from Jamal. He also stated that he
has known Jamal for three years and has nothing negative to say
about him. Briggs collects guns and Jamal knew that Briggs would
appreciate the bullets and knife. ,.
money on a monthly basis to his family in
Personal
still loves Jamal and is confident that he senttne money to his
children and not to a terrorist network. Privacy
After the events of September H, 2001, Sandra spoke to

Jamal about what happened. Jamal was upset by the terrorist act.
He does not condone terrorism and is not a terrorist. He is not
violent and is not known to associate with anyone that is violent.
Recently, Jamal's father, who lived in Jordan, died. On

January 14, 2002, prior to the unscheduled interview with the
Special Agent, Jamal flew to Chicago to be with his two brothers, /
Khaled Alallan and Ihsan Alallan, in Burbank, Illinois. From there,
he is flvina to Jordan for the funeral qf rjjs father. I
[PDF page 2]

BEGBATES : 265A-NY-280350-302-98826
DATE = 11/01/2001
FBIDESCR : PATRICIA STEPNICK
-1 -
PATRICIA STEPNICK, date of birthf
was 9/u
interviewed at her residence. After being advised of the identity
. of the,interviewing agent and the nature of the interview, STEPNICK 1 ersonal
provided the following information: Privacy
STEPNICK had a terrifying encounter with two middle-

Eastern males on a US Airways flight from Pittsburgh, PA to San
Francisco, California CA. STEPNICK travels to San Francisco
occasionally to visit family. STEPNICK believes the encounter
occurred on one of the two following flights:
US Airways Flight 79 from Pittsburgh, PA to San

Francisco, CA on 04/17/2001 departing at 9:45 a.m. STEPNICK was
assigned seat 25D.
US Airways Flight 741 from Pittsburgh, PA to San

Francisco, CA on 05/31/2001 departing at 5:50 p.m. STEPNICK was
assigned seat 11D.
Although it is hard for STEPNICK to recall which date

this encounter occurred, STEPNICK believes it was more likely US
Airways Flight 741.
On the day of the flight. STEPNICK boarded the flight

early. STEPNICK was assigned an aisle seat on the left side of the
aircraft when seated and facing the cockpit. On STEPNICK's side of
the aisle, there were three seats consisting of a window seat, a
middle seat and an aisle seat. Shortly after taking her assigned
seat, an unknown young man UNSUB ONE boarded the flight, and
after SJEPNI.CK moved for him, he took the middle seat next to her.
STEPNICK described UNSUB ONE as follows:
Sex: Male
Build: Medium
Height: Approximately 6'0"
Age: 30 to late 30s.
Hair: Short, brown/black color
Investigation on at
11/01/2001 Pittsburgh, Pennsylvania

7fifSA-NY-?8035Q-3Q2 11/01/2001

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-302
Continuation of FD-302of Patricia Stepnick , On 11/01/2001 .Page 2
Complexion: Light-skinned
Clothing: White polo shirt with brown
slacks.
Facial Hair: None.
Glasses: None.
UNSUB ONE was very polite and well-spoken. After taking

his seat, UNSUB ONE told STEPNICK that he and his partner have been
rushing from Washington, D.C. to Pittsburgh, PA. STEPNICK believes
that UNSUB ONE may have also mentioned Philadelphia, PA. UNSUB ONE
went on to tell STEPNICK that he was unsure of the whereabouts of
his partner and that UNSUB ONE and his partner purchased their
tickets at the last minute and received the last two available
seats.
Approximately five minutes after UNSUB ONE arrived,

another unknown individual UNSUB TWO arrived and told STEPNICK
"Get the hell out of my seat." STEPNICK described UNSUB TWO as
follows:
Sex: Male
Build: Muscular
Height: Approximately 6'4"
Age: Upper 50s to 60s.
Hair: Dark hair.
Complexion: Very dark leathery skin.
Clothing: Long brown sleeveless vest
covering brown clothing. Brown
turban covering head.
Facial Hair: None.
Glasses: None.
STEPNICK informed UNSUB TWO that she had a legitimate ticket for
her seat. UNSUB TWO continued to kneel on the seat in front of
STEPNICK and yell at her in an intermingled mix of English and
another unknown language. UNSUB ONE told STEPNICK that UNSUB TWO
"Doesnt speak much English" and that UNSUB TWO came to this
country "on a special assignment."
UNSUB ONE told STEPNICK that he and UNSUB TWO had

"business to discuss" and asked if STEPNICK would mind switching
seats with UNSUB TWO. During her conversation with UNSUB ONE,
UNSUB TWO continued to yell at STEPNICK. STEPNICK noted that
although UNSUB TWO was very enraged, his eyes were expressionless.
STEPNICK agreed to trade seats with UNSUB TWO. UNSUB TWO's
[PDF page 2]
FD-302a(Rev. 10-6-95)

photographs.
[PDF page 4]
September 5, 2003 6:41 pm Pase 4

t7 b11 - FBI 302 - Knife and American and Flight and 11 FDR - FBI 302s

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BEGPRODNO : M-INT-00016607

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/12/2001

RE: LEAD CONTROL NUMBERS: DL267; CE66; AND CE233

NYDIA F GQNIZALF7 Hisnanic femala horn I

J, was interviewed at her place of

GONZALEZ is a Reservation Operations Specialist for the

On September 11, 2001, on or about 8:20 AM, GONZALEZ

File # D&e dictated

September 5, 2003 6:06 pm Pa9e 1

FD-302a (Rev. 10-6-95)

Continuation of FD-302 of Nydia E. Gonzalez , On 09/12/2001 , Page 2

GONZALEZ advised that when SADLER pressed the emergency

ONG advised that there appeared to be two passengers

GONZALEZ asked ONG about the condition of all passengers

ONG kept GONZALEZ appraised of the flying condition of

FD-302a (Rev. 10-6-95)

September 5, 2003 6:06 pm Page 2

Continuation of FD-302 of Nydia E. Gonzalez , On 09/12/2001 .Page 3

happened on the television news coverage of the destruction of the

9/11 Law Enforcement Sensitive

September 5, 2003 6:06 pm Page3

Airport, boston Massachusetts. After being advised of the

CIAMPA is a part-time crew chief for American Airlines. "9/11

In the past 6 months American Airlines has hired 60 or ...-•''

CIAMPA heard other American Airlines employees talking

Security at Logan Airport is inconsistent. There have

9/11_Law Enforcement Sensitive

September 5, 2003 6:07 pm Page 1

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/14/2001

Thereafter, DAMON provided the following information voluntarily: .

DAMON is the customer service and ramp manager for SKY

DAMON was advised that AMERICAN AIRLINES FLIGHT NUMBER 11

DAMON advised that DAMIAN has been employed with SKY

DAMON advised that GIANGREGORIO has been employed with

DAMON presented two drawers of utensils identical to the

DAMON provided copies of the employee record cards for

File # . Date dictated

September 5, 2003 6:09 pm Page 1

FD-302a (Rev. 10-6-95}

Continuation of FD-302 of MICHAEL J. DAMON , On 09/13/2001 .Page 2

copies of the written statements prepared by the three SKY CHEFS

The business activities within the SKY CHEFS department

September 5, 2003 6:09 pm Page 2

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/13/2001

ROBERT WHITEMAN, white male, date of birthf

Jwork, was advised of the

WHITE is employed as a "rover" for Avis Car Rental at ,/// pprson, i

Additionally, WHITEMAN advised that) fiad rented a

File # Date dictated

September 5, 2003 6:10 pm Page 1

FD-302a (Rev. 10-6-95)

Continuation of FD-302 of Robert Whiteman , On 9/13/2001 , Page 2

8072 kilometers with a reading of 8473 at the time of return, thus

WHITEMAN indicated that the height of the driver of the

Septembers, 20036:10 pm Page 2

Date of transcription 09/18/2001

This FD-302 is referenced to Rapid Start Control Number

. ] spoke by telephone with ELIZABETH BLICK at the

In the course of the telephone call JERIMAH BLICK/