Professional Documents
Culture Documents
Deutsche Telekom.
We want to be an international market leader when it comes to connected life and work.
Ren Obermann, CEO, Deutsche Telekom AG
T-Mobile offers cell-phone solutions in the Netherlands, Austria, the Czech Republic and the USA.
The Telekom subsidiaries provide products and services for the fixed network, mobile communications, the Internet and IPTV in Europe.
T-Systems delivers ICT solutions for major corporations and publicsector organizations worldwide.
2011
Deutsche Telekom an international market leader for connected life and work.
2011
We think ahead.
Market position. No. 1 on German market (phone, mobile, IT) International. Presence in over 50 countries worldwide Revenues. 62.4 billion, more than 50% generated outside Germany Employees. 248,500 worldwide, more than 50% outside Germany Customers/connections. Over 180 million (broadband Internet, phone, mobile)
Eco-friendliness. Driving force for sustainable climate protection through the development of energy-efficient ICT solutions, both for ourselves and our customers CSR. 100 million provided by Deutsche Telekom Foundation for improving German education system. 11,000 trainees and apprentices, the largest number of any organization in Germany.
Innovation and cooperation. Member of over 50 international committees and more than 150 work groups Deutsche Telekom Laboratories. The company operates an R&D center affiliated to the Technical University of Berlin where 125 staff and 65 researchers from all over the world work in the field of IT and telecommunications Deutsche Telekom Laboratories at Ben Gurion University. Performs research into security solutions for telecommunications networks
Deutsche Telekom an international market leader for connected life and work.
2011
T-Systems.
We're shaping the future of a connected business world and society. And we are creating added value for our customers, employees and investors through innovative ICT solutions.
Reinhard Clemens, CEO of T-Systems and Member of Deutsche Telekom Board of Management
INNOVATE
Fix
TRANSFORM
Mobile Enterprise
Fix
FIX
2008 Restructure
Fix
2011
10
T-Systems. Becoming the leading ICT provider through expertise and growth.
Textbox
T-Systems foundation
2011
11
T-Systems Deutsche Telekoms subsidiary for major corporations. A global player with global resources.
Focus: Large corporations, multinational companies, publicsector and healthcare organizations Market position:
No. 1 ICT provider in Germany No. 1 ICT provider for systems integration in Germany No. 1 ICT provider for the automotive industry in Western Europe
(2010 figures)
2011
12
Our solutions.
The challenges for companies and public-sector organizations are changing fast.
Dependency on export Virtualization Social media networks
Ecology Web 2.0 Aging
Economic crisis
Mass customization
State intervention
2011
14
Virtualization
Ecology
Mass customization
Portfolio consolidation
Mobility
Urbanization
State intervention
DYNAMIC NET-CENTRIC SOURCING T-Systems delivers flexible ICT sourcing solutions and pricing models for dynamic markets
COLLABORATION
MOBILE ENTERPRISE T-Systems ensures employees can access their data anytime, anyplace and from any device
SECURITY & GOVERNANCE T-Systems provides effective solutions for data security and governance
SUSTAINABILITY & CORPORATE RESPONSIBILITY T-Systems takes corporate social responsibility seriously
T-Systems enables companies to work across enterprise boundaries and geographical borders
2011
15
Growth
Public
E-Government
TT&L
Road Charging & Telematics Aviation & Logistics
Trade
Advanced POS
Finance
Claims Insurance
Health
Clinical Services Health Health Insurance Services Telematic Services for Health
Utility
Unbundling ICT@Car UnifiedCommunica-tion & Collaboration Secure Mobility E-Health
Smart Metering
Smart Energy
E-Government
Embedded Systems
Interactive Testing Web Media & Services Business PortalServices Application Standard Operations for Application SAP Operations Solutions Data Center Infrastructure Services Hosting Services Industrialized Platforms IP-VPN
Application Management & Modernization CustomerSpecific Application Operations Hosting Services Midrange Platforms Network Security Services Unified Collaboration & Messaging Hosting Services Mainframe Platforms Managed Inhouse Mobile Voice
HOT TOPICS
Green ICT Cloud Computing
Our goals: transparency: T-Systems meets market requirements with its consistent services and solutions offerings standardization: Predefined solution modules enable costeffective implementation flexibility: Modular delivery components (Lego principle) ensure the necessary flexibility despite standardization
Corporate Video
Ethernet VPN
Inhouse Infrastructure
Costs
Standard Voice
SIZE MATTERS
SKILL MATTERS
ITC AS A DIFFERENTIATOR
2011
16
2011
17
Smart Metering
Embedded Systems
Billing
Enterprise Content Management Managed Workplace Services Archiving & Data Availability
Interactive Web Media & Business Portal services Application Operations for SAP Solutions Data Center Infrastructure Services Ethernet VPN
Testing Services
Application Management & Modernization CustomerSpecific Application Operations Hosting Services Midrange Platforms Network Security Services Unified Collaboration & Messaging Hosting Services Mainframe Platforms Managed Inhouse Mobile Voice
The solution for our customer DAK. call center on the Internet integrating all employees into customer-service processes automatic call forwarding greater flexibility: 900 sites and around 14,000 employees no longer require a dedicated telecommunications system dynamic platform supports growth
Corporate Voice
Corporate Video
Inhouse Infrastructure
Standard Voice
2011
18
We enable companies to work across enterprise boundaries and geographical borders. new possibilities for collaboration thanks to Web 2.0 and increased globalization within the company, across enterprise boundaries, and mass collaboration The benefit: anytime collaboration with customers, business partners and suppliers independent of role and hierarchy
2011
19
E-Government
Advanced POS
Claims Insurance
Clinical Services Health Health Insurance Services Telematic Services for Health
Unbundling
Smart Metering
Embedded Systems
Billing
Enterprise Content Management Managed Workplace Services Archiving & Data Availability
Interactive Web Media & Business Portal services Application Operations for SAP Solutions Data Center Infrastructure Services Ethernet VPN
Testing Services
Application Management & Modernization CustomerSpecific Application Operations Hosting Services Midrange Platforms Network Security Services Unified Collaboration & Messaging Hosting Services Mainframe Platforms Managed Inhouse Mobile Voice
The solution for a Spanish regional government. the largest region in Spain, various organizations with over 20,000 employees standardized index and email system unified communications system centralized management of mobile devices tight integration of existing telecommunications systems
Corporate Voice
Corporate Video
Inhouse Infrastructure
Standard Voice
2011
20
T-Systems ensures employees can access their data anytime, anyplace and from any device. role-based access to data and applications secure Internet connections The benefit: increased productivity for mobile workers
2011
21
Smart Metering
Smart Energy
E-Government
Embedded Systems
Billing
Future Workplace
Enterprise Content Management Managed Workplace Services Archiving & Data Availability
Interactive Web Media & Business Portal services Application Operations for SAP Solutions Data Center Infrastructure Services Ethernet VPN
Testing Services
Application Management & Modernization CustomerSpecific Application Operations Hosting Services Midrange Platforms Network Security Services Unified Collaboration & Messaging Hosting Services Mainframe Platforms Managed Inhouse Mobile Voice
Green ICT
Cloud Computing
Transformational Outsourcing
Corporate Voice
Corporate Video
The solution for our customer Teba. leading manufacturer of window blinds and shades support for sales staff via mobile CRM, sales experts have on-the-move access to relevant customer details, such as terms and conditions, revenues, orders, returns and assembly instructions automated flow of information between field staff and headquarters via Blackberry
IT Industrialization
Inhouse Infrastructure
Standard Voice
2011
22
T-Systems provides effective solutions for data security and governance. effective data security is essential for businesses and public-sector organizations to collaborate globally The benefit: end-to-end security concepts encompassing all relevant issues from the devices deployed to information management
2011
23
Smart Metering
Embedded Systems
Billing
Enterprise Content Management Managed Workplace Services Archiving & Data Availability
Interactive Web Media & Business Portal services Application Operations for SAP Solutions Data Center Infrastructure Services Ethernet VPN
Testing Services
Application Management & Modernization CustomerSpecific Application Operations Hosting Services Midrange Platforms Network Security Services Unified Collaboration & Messaging Hosting Services Mainframe Platforms Managed Inhouse Mobile Voice
Corporate Voice
Corporate Video
The solution for our customer EADS. compliance with strict security regulations for rapid, secure development within international high-tech projects secure transfer of data variable access rights for employees, with registration processes tailored to individual needs and roles multi-level security based on enterprise-wide public key infrastructure
Inhouse Infrastructure
Standard Voice
2011
24
2011
25
Smart Metering
Embedded Systems
Billing
Enterprise Content Management Managed Workplace Services Archiving & Data Availability
Interactive Web Media & Bus. Portal services Application Operations for SAP Solutions Data Center Infrastructure Services Ethernet VPN
Testing Services
Application Management & Modernization CustomerSpecific Application Operations Hosting Services Midrange Platforms Network Security Services Unified Collaboration & Messaging Hosting Services Mainframe Platforms Managed Inhouse Mobile Voice
Our solution for TWF, the Friedrichshafen regions local utility. installation of electronic meters for power and gas in private households data is sent to the central platform via GPRS or DSL broadband and supplied to the providers consumption data is made available to households via a personalized Internet portal
Corporate Voice
Corporate Video
Inhouse Infrastructure
Standard Voice
2011
26
Scalable platforms.
approx. 1.8 million managed desktops worldwide approx. 120,000 sqm of data center 199 MPLS PoPs worldwide follow-the-sun customer network management via network operation centers in the USA, Singapore, the UK, and Germany help-desk support in 28 languages (2,301 service desk agents) WAN management for over 2,000 networks
> 3,264,000 named SAP users > 19,980,000 SAPS 58,900 open systems servers 116,700 MIPS hosted messaging platforms: one of the worlds largest Lotus Domino solutions with over 840,000 mail boxes (Notes and Exchange)
2011
28
Industry-specific expertise.
Off-shore resources.
ICT expertise.
expert advice for market leaders across a wide range of industries market leader in Europe for the automotive industry no.2 in Europe for telecommunications
3,100 full-time employees in near and off-shore data centers 40,000 full-time employees in systems integration through Cognizant no.1 for systems integration on the German market
integration of IT and telecommunications: ICT delivery management, end-to-end monitoring, processes in line with SLAs and ITIL customer-specific pricing models, e.g. price per desktop, per LAN port dynamic services with flexible up and down scaling mobile Internet, infotainment and customized apps in the car no.1 on the ICT market in Germany
2011
29
Telekom Venture
worldwide systematic identification, development and implementation of new ideas collaboration with universities and research institutions future-oriented partner management (co-innovation) customer requirements and pain points participation in standardization and similar bodies involvement in industry associations market trends analysts Deutsche Telekom Labs (R&Dprojects focussing on time-to-market of less than three years) > knowledge-transfer projects
2011
30
Innovation at T-Systems. We focus on intelligent networks for long-term growth and new business models.
Energy
Healthcare
Todays decentralized power-generation models increasingly require cutting-edge ICT systems and electronics. Smart Grids not only carry energy but also data from multiple power generators & consumers.
Life expectancy is increasing by three months every year, and half of todays newborns will live to be 102. Cutting-edge ICT solutions can help optimize medical and related administrative processes.
Connected Car
Media Distribution
There are currently 49 million cars in Germany alone, and the global figure is set to exceed 1 bn in 2010. New online services and customizable apps mean people can access their data while on the road.
The world is moving towards a gigabit society with an unquenchable appetite for computing and storage capacity. Experts expect global data traffic to increase exponentially.
2011
31