PROJECT REPORT ON WELFARE FACILITY PROVIDED TO EMPLOYEES BY STATE BANK OF INDIA

INDEX

SR. NO

CHAPTER

PAGE NO

Executives summary 1 Introduction

Bank of profile

About welfare facility

Research Methodology

Data analysis and tabulation

Observation and conclusion

Bibliography

Questionnaire.

EXECUTIVE SUMMERY

Welfare means faring or doing well. It is a comprehensive term, and refers to the physical, mental, moral and emotional well-being of an individual. Further, the term welfare is a relative concept, relative in time and space. It therefore, varies from time to time, region to region and from country to country State Bank Of India is one of the premier banks in the country providing welfare facility in addition to a good salary. Bank is spending lot of money on the employee welfare. The expenses spent by the organization are less in return to the benefits which it receives from the employees hard work. Welfare facility provided by organization is unique for all the employees. The only difference is that the top level officers receive some additional facility along with routine one. With the help of the project on attempt is made to study the welfare measure provided to employees. What is the procedure, time required for sanctioning welfare facility and such other basis policies of the organization. The study is based on the information collected from respondent through questionnaire. The data analyzed is presented in the form of graphs and on the basis of that conclusion are made. In the last, the required suggestions are given. After analyzing the data it is found that the employees are satisfied with the welfare facilities provided to them by the bank.

CHAPTER 1: INTRODUCTION
Welfare is based concept employees welfare is a comprehensive term including various services, benefits and facilities offered by the employees thought such a generous fringe benefits the employers makes life worth living for employees the welfare amenities extend in addition to normal

wages & other economic rewards available to employees as per the legal provision. The various welfare measures provided by the employees will have immediate impart on the health, physical & mental efficiency, alertness, moral & overall efficiency of the workers & there b contribution to the highest productivity. Welfare measures may also be provided by the government trade unions, and non-government agencies in addition to the employer. The basics purpose of welfare facility is to enrich the life of employees and keep them happy and contended. 1) SCOPE The labor investigation committee- anything done for intellectual physical, moral and economic betterment of the workers, weather, by employers or government or other agencies over and above what is normally expected on the part of the contracted benefits for which workers may have bargained. The committee on labour welfare- today, welfare is generally accepted by employers. The state steps into widen the area of the applicability only. Welfare is being looked at as social right of workers. The committee described it as a social security measures that contribute to improve the condition under which workers are employed in India. (1969 report) labour welfare includes both statutory as well as non statutory activities undertaken by the employers, trade union & both the central & state government for the physical & mental development of workers.

2) IMPORTANCE The benefits are of great importance to the worker which he is unable to secure by himself. The scheme of labour welfare may be regarded as a wise

investment because these would be the profitable returns in the form of great efficiency. The working environment in a factory adversely affects excessive heat or cold, noise, fumes, dust or lack of sanitation and pure air. Such oppressive conditions create health problems for workers. These have to be contained through preventive steps aimed at improving the lot of workers. Another reason in fovar of welfare work is called as social invasion of the factory. Workers fare lot of adjustment problem where they take up factory work. The longest environment, noisy machines, Slum area. To escape from such trying condition, the worker signs of indiscipline. Such changes known as the social invasion of the factory, call for extra inducements in the workplace. In addition to normal wages, so that the workers begin to enjoy a fuller and richer life. 3) OBJECTIVES OF THE WELFARE PROGRAMMES The important objectives of the welfare are. 1) To boost up employees moral 2) To motivate the employees by identifying and satisfying these unsatisfied needs. 3) To provide qualitative work environment and work life 4) To provide security to the employees against social risks like old age benefits and maternity benefits 5) To protect the health of the employees and to provide safety to the employees against accidents 6) To create a sense of belongingness among employees & to retain them. Hence, fringe benefits are called golden.

4) TYPES OF WELFARE FACILITY Welfare service may broadly be classified into two categories

1) Intramural activities which are provided within the establishment such as latrines & urinals, crches, rest centers, canteens, uniform, library, medical aid, subsidized food, shift allowance etc. 2) Extramural activities which are undertaken outside the establishment such as family planning, child welfare, co-operative stores, credit societies, vocational guidance, holiday hams, leaves travel facilities, transport to and from the place of work etc. INTRAMURAL & EXTRAMURAL WELFARE ACTIVITIES Intramural Drinking water Toilet Crches Washing & bathing facility Rest shelter Uniform & protective clothing Recreation facility Canteen Subsidies food Medical aid Extramural Housing Educational Facility Maternity benefit Transportation Sport facility Leave travel Vocational training Holiday homes Co-operative stores Fairprices shops Social insurance Labour welfare may also be divided into two categories 1) Statutory welfare work comprising the legal provision in various pieces of labour legislation 2) Voluntary welfare work includes those activities which are undertaken by employers for there worker voluntarily. Many employers, nowadays, after the following welfare amenities voluntarily 1) EDUCATION A scheme of workers education was envisaged on an all India basis by the government of India, way back in 1957. After assessing the scheme, the National Commission on labour, 1969 (NCL), felt that the scheme is not protect and requires improvement the committee on labour welfare (CLW), 1969, recommended that trade union should assume on active role in educating workers and run schools for promoting literacy among the children of workers. To be effective, the programme of workers education should be

formulated administered and implemented by the trade union themselves. Education facility for workers children are usually in industrial town ship in the form of school, college set up by the government or by employers. Many employers so far have been generous in meeting the cost of books; annual fee etc, on a voluntary basis, there is no statutory obligation in respect of education for workers children in any industry except in plantation. 2) HOUSING An industrial housing scheme was introduced in 1952 under this scheme; the central government offers loans to industrial workers for constructing houses at concessional rate. The low income group housing scheme (1954), subsidies housing scheme for economically worker section of society (1952), rural house-site-cum-hut construction scheme for landless workers (1971) has also been introduced to reduce the housing shortage to workers. 3) TRANSPORTATION The committee and worker labour welfare, 1969 recommended the provision of transport facility to workers so that they can reach the workplace punctually and comfortable.

4)RECREATION Through there is no statutory stipulation in this area progressive employers both in the public and private sector consciously offered facility for recreation sports and cultural activities for example- companies like NIIT and TISCO have appointed a chief fun officer to take care of parties and functions held on every Friday. In addition to holiday packages, dating allowances, anniversary, birthday gift, games and competition and weekend & eating session.

5)OTHER FACILITY

These are basically intended to improve the comfort level of workers while at work & include the following Canteen, restroom and lunchroom Washing facility, medical aid, leaves travel Consumer cooperative stores.

CHAPTER 2: PROFILE OF THE BANK

BANKING SYSTEM Without a sound and effective banking system in India it cannot have a healthy economy. The banking system of India should not only be hassle free but it should be able to meet new challenge posed by the technology and any other external an internal factors for the past three decades Indias banking system has several outstanding achievement to its credit. The most striking is its extensive reach. It is no longer confined to only metropolitan or

cosmopolitan in India. In fact, Indian banking system has reached even to the remote corner of the country. This is one of the main reasons of Indias growth process. The State Bank Of India was founded in 7 th sep 1969 now, State Bank Of India ,is a body corporate constituted under the banking companies act, 1970, which its head office at star house, plot no C-5,G block, Bandra-Kurla Complex, Bandra East. Mumbai -400051. The bank is doing the business of banking which means the accepting of deposits for the purpose of lending or investment, of deposit of money from the public, repayable on demand or otherwise, withdrawal by cheque, draft, order or otherwise in addition to the business of banking bank is also engaged in other forms of business as contemplated under sec 6(1) of the Banking Regulation Act, 1949. [The government of India come up with the Banking Companies Act,1949 which was later changed to Banking Regulation act 1949 as per amending Act of 1965 Reserve State Bank Of India was vested with extensive power for the supervision of banking in India as the central banking authority. ] The State Bank Of India has undergone various phases in its growth path over the last one hundred years the Growth of State Bank Of India was phenomenal, especially after nationalization in the year 1969 attaining the status of a national level player in term of geographical reach. Today, BOI occupies a premier position in the committee on Indian banks, emerging as the largest nationalization State Bank Of India in terms of aggregates business volume for 2008-09 with an unbroken record of profits since its inception, BOI continuous its winning performance in a year of Accolades & Awards. ACCOLADES & AWARDS NDTV profit business leadership awards 2008- Best PSU bank BT-KPMG best bank study- Indias best bank D & B-Rolta corporate Award 2008-Top Indian companies CIO green IT awards

The Most Trusted Brands (MTB) 2009 as follows NDTV profit business leadership Awards -2009- best PSU bank Outlook money NDTV profit award-2009- best education loan provider-runner up Over the years, the bank has been improving the market position to emerge as a major financial conglomerate with as many as nine subsidiaries/ sponsored institutions/ joint venture in India and abroad. The bank has a pan India presence, with over 2672 branches across all geographical segment & 337 banks ATMs & also including cover 12500 networked ATMs in India & bank has also providing internet & mobile banking services and most of the branches offering Anywhere Banking services. BOI has made a distinctive marks in various corporate social responsibility, namely, serving, national priorities, promoting rural development, enhancing rural self employment through several training institutes, spearheading financial inclusion objectives etc. in fact deeply rooted in the banks founding principles A good bank is not only the financial heart of the community, but also one with an obligation of helping in every possible manner to improve the economic condition of the common people. These insightful words of the founder continue to resonate even today in serving the society with a purpose The bank strongly belives that the next century is going to be equally rewarding and evenful not only in service of the nation but also in helping the bank emerge as a global bank with best practices. This justifiable belief is founded on strong fundamental, customer centricity, enlightened leadership and a family like work culture. VISION To emerge as a best practice bank by pursuing global benchmarks in profitability operational efficiency, asset quality, risk management & expanding the global reach

MISSION To provide quality banking services with enhance customer orientation, higher value creation for stakeholder & to continue as a responsive corporate social citizen by effectively blending commercial with social banking.

BANKING SCHEME 1) STAR DHANVANTARI SUVIDHA SCHEME Loan for the medical professional to set up now clinic, expansion of existing clinic, purchase of equipment, etc. up to Rs.50 lakhs, payable in EMIs within 7 years 2) PRIYADARSHANI YOJNA

Scheme for all types of women entrepreneur engaged in economic activities such as micro and small entrepreneur, artisans, professional & self employed, including for the purpose agriculture and higher education. We offer concessional rate of interest up to 11, on the application rate, besides other relaxed term/ condition. 3) SCHEME FOR TAX RETURN PREPARER A new scheme introduced with a view to providing employment to educated youth who are trained as tax return prepares. One can avail loan up to Rs.75,000/- with relaxed term/ condition 4) STAR LAGHU UDYOG SUVIDHA Borrowers whose unit enjoys limits in excess of Rs.10 lacs and having net profit at least during the last 8 years and annual turnover in excess of Rs.50 lacs, are eligible for an additional advance facility of 50% of the regular limits enjoyed, subject to maximum Rs.50 lacs, to meet temporary liquidity constraints. 5) NORMAL GRAM YOJNA As a part of our corporate social responsibility, our bank has launched rural sanitation scheme to provide civic and personal lygines facility by providing assistance for construction of low cost toilet in rural areas. Our banks has so far sanctioned 24364 rural household for construction of toilets and ensured 100% sanction in 312 villages in the state of Maharashtra. The outstanding under the scheme is Rs. 15.02 crore.

6) JANASHREE BIMA YOJANA Janashree Bima Yojana, a death-cum-disability insurance scheme for the member of self help women group credit linked to the bank is being implemented. It provides life insurance cover to the rural and urban poor person living below poverty line and marginally above poverty line. Additionally a scholarship allowance (Under Shiksha Sahyog Yogana) is also available to the children of the members of women SHG. The standard will

get scholarship of Rs.600/- per half year per child for a maximum period of 4 years. The bank has signed move with LIC to implement the scheme through our brands upto 30.06.2009. Bank has covered 52410 women 8 HG members under Janashree Bima Yojana. 7) SCHEME FOR SOLAR WATER HEATERS Solar water heater with both flat plate or evaluated tubular collectors (of the size) for any end users such as individual, institutions, non commercial organizations/ commercial organization (hotel, hospital, etc) financing up to 85% of the lost of the project. The equipment has to be purchased from

B) DEPOSITED SCHEME 1) STAR SURAKSHA SAVING BANKS DEPOSIT SCHEME:An unique account for individual (excluding NRI) with host of benefit including accidental death benefit and one DD free of cost every month which helps to remit money to our door once every month. The minimum balance is kept at Rs.500/2) STAR BENEFIT CURRENT DEPOSIT SCHEME A unique product for every one especially for trader & manufactures with 2 tree DDs in a month. This helps in purchasing goods/ row material and facility of depositing cheque at any branch of BOI having BOI Br. For its clearing at question through banks star speed cheque collection scheme free at cost which save time as well as cost. The minimum AQB is kept at Rs.5000/-

3) STAR SAVING PLUS: - (PRIVILEGE CUSTOMER) Convenience of saving account and return of fixed deposit star saving plus offer a host of benefit in a minimum balance of just Rs.25,000 in SB and Rs.5000 in TD 4) DEPOSIT SCHEME FOR GLOBAL INVESTOR/ NRI/ PIOS

Yield enhancing scheme products for global Investor/ NRIs/PIOs available. 5) STAR SUPREME FLOATING RATE DEPOSIT SCHEME For high net worth individual firm, companies, society, trusts & other corporate bodies, deposit of minimum amount Rs.5 lakh for a lenure of 91 days to 5 years will earn variable interests. We also have other regular host of demand & time deposit scheme at the most competitive rates yealding high returns. C) BANK LOAN SCHEME 1) STAR EDUCATION LOAN The student of Indian nationality having good academic record who has secured admission to professional/ technical course in India or abroad. 2) STAR HOME LOAN For construction/ purchase of house/ flat Rs.300 lakh For repairs/ renovation/ extension/ addition Rs.20 lakh For purchase of plot Rs.30 lakh

3) STAR PENSION LOAN For regular pensions or family pensions drawing regular monthly pension through bank.

D) OTHER SERVICES 1) STAR POWER SALARY ACCOUNTS SCHEME For the employees of institutions with 25 or more employees in the net salary brackets of Rs.10, 000 per month or more 2) INTERNATIONAL DEBIT CUM ATM CARD

For the saving current and overdraft account holder who are authorized to operate open there account singly 3) PENSIONS CREDIT CARD For all principle pensioners during pension through State Bank Of India branches who are below the age of 70 years. Pensioners include state, central, military/ defense, banks, railway pensioners, family pensioners are not eligible. 4) PENSION DELIVERY AT DOORSTEP State Bank Of India introduced a friendly initiative for the convenience of pensioner. Pension delivery to the pensioner to be made at their place of residence through post offices. 5) ONLINE BANKING SERVICES A) STAR CONNECT INTERNET BANKING a customer friendly facility available free of cost to all the retail and corporate customer of cover 1200 care banking solution and multi branch banking enabled branches. The service provide to across your account in one or more branches under a single login. B) ONLINE BOOKING OF INDIAN AIRLINES TICKETS Travel ticket booking made easy. Customers can select there flight, provide necessary details and pay through internet banking.

BANKS SUBSIDIARIES/ ASSOCIATED REGIONAL RURAL BANKS (RRBS) Regional Rural Banks sponsored by our banks in 45 districts in the state of M.P., Orissa, Gharkahnd & Maharashtra

BOI SHAREHOLDING LTD A joint venture with Bombay Stock Exchange to manage the BSE clearing house activity SECURITY TRADING CORPORATION OF INDIA LTD Bank is the single largest stakeholder with 29.95% stake in its equity

CHAPTER 3: ABOUT WELFARE FACILITY

BOI provide the following welfare facility to their employees . 1) Canteen 2) Housing rent allowance 3) Holiday home 4) Reimbursement of educational benefit 5) Good working condition

6) Reimbursement of expenses towards medical check-up 1) CANTEEN A good and well maintained canteen facility is available at the bank premises, for employees. Also foodstuff are supplied at subsidized prise in canteen 2) HOUSING RENT ALLOWANCE BOI is provide cheap & recent house rent allowance facility to there employees and also bank average for housing loan to employees and encourage them to construct house. 3) HOLIDAY HOME BOI established holiday homes at a number of hill station, health resort & other countries with low charges of accommodation, so as to encourage employees to use this facility for rest in a salubrious environment.

4) REIMBURSEMENT OF EDUCATIONAL BENEFIT The scheme is intended to reimburse educational expenses incurred by employees for educating his/ her children and/or by self for persecuting higher studies.

5) GOOD WORKING CONDITION working condition in bank are excellent the environment is neat and clean everywhere & at, premises gardening is done so that greenery is there the pleasant environment of bank keeps employees fit & fine 6) REIMBURSEMENT OF EXPENSES TOWARDS MEDICAL CHECK-UP Employees above 40 year of age are covered under the scheme reimbursement is permissible toward medical check-up of spouse also.

Reimbursement is permitted once doing the year. An employee claiming for reimbursement has to submit the bill and a certificate from the doctor stating that the employee/spouse has/ have undergone total medicalcheck up. BOI provide the following special welfare facility. provide to the top level officers only 1) OFFICIATING ALLOWANC 2) DEPUTATION ALLOWANCE 3) MEDICAL AID 4) DEPUTATION TO TRAINING CENTER 5) REIMBURSEMENT OF TRAVELING EXPENSES ON MONTH CONSOLIDATED BASIS. This facility is

1) OFFICIATING ALLOWANCE 6% of BP pm. Provided the period of officiating is not less than 7 days in a calendar month or a continuous period of 7 days. This allowance will rank for PF only.

2) DEPUTATION ALLOWANCE if an officer is deputed to serve as a member of the facility in any teaching establishment of the bank he shall be eligible to a deputation allowance at

4% of his BP subject to a maximum of Rs.750/- pm. however, if deputed to an outside organization and does not opt for the scale of that organization then the deputation allowance will be 7.75% of the basis pay subject to a maximum of Rs 1500pm

3) MEDICAL AID The reimbursement of bed charges, zonal manager has to authorized, for sanctioning charges for officers for treatment of self, up to Rs.1000/- for officer in scale IV & above and up to Rs.750/- for officer up to scale III and for charges incurred over the aforementioned amount zonal authority may recommended to H.O. for reimbursement 100% reimbursement for office who dies in harness. Bed charge on hospitalization involving admission in ICU/ICCU, scale IV and above Rs.2000/- per day and up to scale III Rs.1500/- Per day.

4) DEPUTATION TO TRAINING CENTER I) Load Trainees:- Rs.75/- per day for Mumbai & Delhi (Noida) Rs.60/- per day for the other centers

5) REIMBURSEMENT

OF

TRAVELING

EXPENSES

ON

MONTH

CONSOLIDATED BASIS. Eligible officer who own and use a vehicle for banks works have option to claim reimbursement of traveling expenses either or monetary basis or in term of consumption of petrol per month. Optioned can be exercised only once and will not be allowed to be change in type of vehicle and/ or place of posting. Promotee officers during the probationary period and DRUs

during the first year of probation are not eligible. However, they may be reimbursed actual expenses incurred by them.

CHAPTER 4: RESEARCH METHODOLOGY

Research methodology is a way to systematically solve the research problem. In it we study the various steps that are generally adopted by the researcher in studying his research problem along with the logic behind them. It is necessary for the researcher to know not only the research method as technique but also the methodology. Thus, when we talk at research methodology we not only talk of the research method but also consider the logic behind the methods we use in the contest of our research study and explain why we are using a particular method or

technique and why we are not using other so that research results are capable of being evaluated either by the researcher himself or by other. OBJECTIVES The main aim of research is to find out the truth which is hidden and which has not been discarded as yet. Through each research study has its own specific purpose, we may think of research objectives as falling into a number of following broad grouping. 1) To gain formality with a phenomenon or to achieve new insight into it. 2) To portray accurately the characteristic of a particular individual, situation or a group. 3) To determine the frequency with which something occur or with which it is associated with something else. 4) To test a hypothesis of a casual relationship between variable.

NEED OF RESEARCH METHODOLOGY HR research is the process of evaluating the effectiveness of human resources, policies and practices and developing more appropriate once. It include 1) Conducting morale, attitude, job satisfaction and behavior surveys 2) Collecting data and information regarding wages, cost-benefits analysis of training, benefits, productivity, absentism, employee turnover, strikes, accidents, operations, working hours, shifts etc. 3) Tabulating computing and analyzing the data and information. 4) Report writing and submission to the line managers

5) Finding out the defects and shortcoming in the existing policies, practice etc. 6) Developing more approximate policies, procedure, and programmer of personal. OBJECTIVE OF THE STUDY Main objective The main objective of carrying out line topic is to study welfare facilities provided by State Bank Of India to the employee. OTHER OBJECTIVES a) To analyze the procedure regarding how the welfare facilities are provided to the employees by the bank. b) To know the satisfaction level of employees about welfare facilities & view towards the bank policies of providing welfare facility HYPOTHESIS The employees are satisfied with the welfare facilities provide to them by the bank a) Welfare facilities provide by the State Bank Of India are best b) Welfare facilities in this organization are quite wide ranging.

RESEARCH DESIGN A research design is the arrangement of condition for collection and analysis of data in a manner that aims to combine relevance to the research purpose with economy in procedure. Infact, the design of research study is descriptive as it is intended to describe to factor study is descriptive as it is intended to describe to factors that management is likely to be interested in such as employees feeling as

opinion towards organization, and also about organizational employees welfare and organizational establishment RESEARCH INSTRUMENT Questionnaires are used as a research instrument in the study. Primary data is collected through personal interview method. Method of sampling Probability sampling method is used for the study, as it is also known as random sampling under this sampling design, every item of the universe has an equal channel of inclusion in the sample. Random sampling from a finite population refers to that method of sample selection which gives each possible sample combination an equal probability of being picked up and each item in the entire population to have an equal chance of being included in the sample. Thos applies to sampling without replacement i.e. once an item is selected for the sample it looks can not appear in the sample again.

Sample size of study

Sample size is part of total unit,which comes into respondent group . there are total number of 30 employees were interacted to study this topic ,hence the sample size of the study is 30 .

DATA COLLECTION PRIMARY DATA Personal interview method is used for collected information from the employees through questionnaire SECONDARY DATA Secondary data is collected from referring books and websites of State Bank Of India

THE SAMPLE Questionnaire were prepared by keeping in mind the facility that are extended to employees the research instrument used has helped personally knowing the feeling of employees. For completing the project study more emphasis is given an primary source of data and its analysis for maintaining the accuracy, reliability and for good result regarding the project study undertaken.

CHAPTER 5: DATA ANALYSIS AND TABULATION

Data analysis Process of data can be categories into : 1) Editing 2) coding 3) classification 4) tabulation The data after collection has to be proceed & analyze in accordance with the outline laid down for the purpose at the time of developing the

research plan this is essential for a scientific study and for ensuring that we have all relevant data for making contemplated comparison and analysis Technically speaking, processing implies, editing, coding, classification and tabulation of collected data so that they are amenable to analysis the term analysis refers to the computation of certain measure along with searching for pattern of relationship that exist among data group thus ,In the process of analysis, relationship or differences supporting or conflicting with original or new hypothesis should be subjected to statistical test of significance to determine with what validity data can be said to indicate any conclusion. The concept of processing and analysis, can now proceed with the explanation of all the processing operations1) EDITINGEditing involves a careful scouting of the completed questionnaire add/ or schedules. Editing is done to assure that the data are accurate, consistent with other facts gathered, uniformally entered, as completed as possible and have been well arranged to facilitate coding & tabulation

2) CODING Coding is necessary for efficient analysis and through it the several replies may be reduced to a small number of classes which contain the critical information required for analysis. Coding decision should usually be taken at the designing stage of the questionnaire. 3) CLASSIFICATION The necessities classification of data which happen to be the process of arranging data in group or classes on the basis of common characteristic

of data having a common characteristic are placed I one class and in this way the entire data get divided into a number of group or classes.

4) TABULATION Tabulation is the process of summarizing row data & displaying the same in compact form (i.e. in the form of statistical tables) for further analysis. In a broader sense, tabulation is an orderly arrangement of data in columns & rows.

DATA INTERPRETATION
Ques 1: How many Welfare facility are you availing on routing basis?

0%

40% 50 %

1 to 5 5 to 10 1 0 & above

1 0%

Observation All the employees of State Bank Of India availing routine Welfare Facility 50% employees say that they are availed 10 & above Welfare Facility and reset of 40% & 10% employees saying that they are availing 1 to 5 and 5 to 10 Welfare facility respectively.

Ques 2: How many special welfare facilities have you availed?

20 %

1 to 5 Not Availed

80%

Observation 80% employees says that they are availing 1 to 5 special welfare facility rested 20% employees are not availing any special welfare facility.

Ques3: How much time it will take sanctioning a routine welfare facility?

1 to 2 week 2 to 3 week 1-2 month

Observation From the chart it is observed that, all employees says that for sanctioning a routine welfare facility time require is 1 to 2 week.

Ques 4: How much time it will take sanctioning a special welfare facility?

1 0%

1 to 2 week 3 week

90%

Observation From the above chart it is observed that 90% employees say that for sanctioning a special welfare facility time required is 1-2 week. & 10% employees says that time required for sanctioning welfare facility is 3 week

Ques 5: Briefly explain the procedure of availing routine welfare facility in point?

20

Making an application submit proof & immidiate sanction it Only application is required

80

Observation 80% employees says that to make the application submit proof & it sanction & rest of 20% employees say that only application is required

Ques 6: Briefly explain procedure for availing the special welfare facility ?

10% Make an application submit proof & sanction it Length process 90%

Observation 90% employees says that they have to just apply, submit proof & take approval of higher authority and only 10% employees says that the procedure is lengthy .

Ques7: How much are you satisfied about procedure of availing routine welfare facility?

10

Highly satisfied

50 40

Partly satisfied satisfied Not satisfied

Observation The 50% employees of the bank are highly satisfied with the procedure of availing routine welfare facility while 40% employees are partly satisfied & the remaining 10% of employees are satisfied.

Ques8: How much are you satisfied about procedure of availing specific welfare facility?

4 0 % 6 0 %

Highly satisfied Satisfied Partly Satisfied Not Satisfied

Observation The 60% employees of the bank are satisfied with the procedure of availing special welfare facility and remaining 40% employees are highly satisfied.

Ques9: Does welfare facility provided by the organization plays as a motivational factors?

40 %

Highly agree Agree Just agree

6 0%

Do not agree

Observation 60% employees are agreed that the welfare benefits plays as a motivational role. While 40% are highly agree on this issue.

Ques10: kindly suggest the methods of improving/ adding welfare facility?

0%

20% Adding same more welfare facility No suggession

80%

Observation 20% employees say that to add some more welfare facility & 80% employees is not giving any suggestions.

CHAPTER 6: OBSERVATION & CONCLUSION

 All the routine welfare facilities are availed by all the employees in State Bank Of India in different proportion. More than 70% employees are availing routine welfare facility an routine basis. More than 30% employees are availing special welfare facility according to the need arise The time required for sanctioning the special welfare facility is maximum 2 week. The employee are not getting in storage facility for outdoor clothing The routine welfare facilities are availed by every one in the organization & time required is also nominal. The process of availing special welfare facility is very lengthy & hence it can be availed by simple process. The employees of State Bank Of India are highly satisfied with the routine welfare facility, which they are availing on regular basis. The employees of State Bank Of India are satisfied as they are getting special welfare facility with a simple process.

Suggestion
1) The employees should be provided with storage facility for external clothing

2) Sanctioning times of special welfare facility should be reduced to 1 week

Limitation
1) The study may not cover each & every facility provided by the organization. 2) The result may be depended on the answer received from respondent. 3) The study does not cover entire workforce 4) The study is based on a particular class of employees i.e. officers, clerk, & sub staff.

CHAPTER 7: BIBLOGRAPHY

BOOK REFFERRED

Sr.no

Authors

year

Tital

Cityof publishing New elhi

Publisher

Pages

V.S.P. Rao

2005

Human Resource management

D Excel books

405 ,452

K.Ashwatha Ppa C.R.Kothari

1997

HR.&Pers nnel New Manag o Delhi Research Methodology R.M. New Delhi

TataMc GrawHill Publishing

446, 447

1985

NewAge 1,8 International Publishers Deep&Deep Publication Pvt.Ltd 14

P.P.ARYA

2002

New Delhi

WEBSITES

NAME www.goole.com www.bankofindia.com www.bankofindia.co.in

TIME 1.30PM 2.00PM 2.30PM

DATE 10/11/09 29/12/09 29/12/09

CHAPTER 8: QUESTIONNAIRE
PLEASE TICK THE ANSWER OF FOLLOWING QUESTION 1) How many welfare facility are you availing a routine basis? A) 1 to 5 B) 5 to 10 C) 10 & above

2) How many special welfare facility have you availed? A) 1 to 5 B) Not Availed

3) How much time it will take sanctioning routine welfare facility? A) 1 to 2 week B) 2 to 3 week C) 1 to 2 month

4) How much time it will take sanctioning routine welfare facility? A) 1 to 2 week B) 3 week C) 1 to 2 week

5) Briefly explain the procedure of availing routine welfare facility in point? A) Making an application submit proof & immediate sanctioning B) Only application is required 6) Briefly explain procedure for availing the special welfare facility? A) Make an application, submit proof of sanction it. B) Lengthy process C) Not availed 7) How much are satisfied about procedure of availing routine welfare facility? A) Highly satisfied B) Partly satisfied C) Satisfied

8) How much are you satisfied about procedure of availing special welfare facility? A) Highly satisfied B) Satisfied C) Not satisfied 9) Does welfare facility by the organization plays as a motivational factors? A) Highly agree B) Agree C) Just agree 10) Kindly suggest the method of improving/ adding welfare facility? A) No suggestion B) Adding some more welfare facility.

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