A STUDY On JOB SATISFACTION OF HUL COMPANY & ITS COMPARISON WITH ITC

Dissertation submitted to Uttarakhand Technical University in Partial fulfillment of the requirement for the award of

Master of Business Administration

By Manjula pal

Under the supervision of Mrs.gaytri.b. sharma

Department of management studies MIT, Dehradun

Mahadevi Institute of Technology Uttarakhand Technical University Dehradun-248001 2011-2013

STUDENTS DECLARATION

Manjula pal Department of Management Studies MIT Dehradun 248001

Statement by the candidate

I hereby state that the dissertation entitled A study on employee welfare of HUL Company & its comparison with ITC submitted by me in partial fulfillment of the requirements for the award of MBA degree, is my original work and that it has not previously formed the basis for the award of any other degree, Diploma, Fellowship or other similar titles.

Date

manjula pal

Guides Certificate

Mrs.gyatri.b. sharam Department of Management studies MIT, Dehradun

This is to certify that the dissertation entitled A study on employee welfare of HUL Company & its comparison with ITC submitted by Miss. Manjula pal is a bonafide record of research work done by her under my guidance and supervision.

Mrs. Gyatri.b.sharam (Head Of Department)

ACKNOWLEDGEMENT

It is a pleasure to express my thanks & gratitude to all the persons in MIT Dehradun where I got the chance, support and encouragement that enabled me to conduct my study within the stipulated time. My special thanks to mrs.gyatri.b.sharam as she provided me valuable guidance & suggestions to complete the dissertation. Without her guidance & suggestions the project would not have seen the light of the day. She shared her valuable time, long experience through which I have become aware of different tools & aspects, which were hard to find elsewhere for the completion of my dissertation. Last but not the least I am grateful & thankful to mrs.gyatri.b.sharam designation and other faculty members of our institute for their wholehearted support and cooperation giving us right us right direction to proceed. I once again take the opportunity to convey my heartiest thanks to all those who were connected with the project directly & indirectly & have provide me with a wonderful experience & learning opportunity.

Manjula pal

EXECUTIVE SUMMARY

EMPLOYE WELFARE is comprehensive term including various services, benefits and facilities offered to an employee by an employer. Welfare includes anything that is done for the comfort and improvement of employees and is provided over and above the wages. Labor welfare entails all those activities of employer which are directed towards providing the employees with certain facilities and services in addition to wages or salaries. In this study two different companies of FMCG that is HUL & ITC have been taken and their comparison is done on the basis of facilities provided to their employees for their welfare. Many different schemes are provided to the employees like insurance schemes, EPF and many other schemes. The data was collected from the employees in order to know that whether they are satisfied with the facilities provided to them. Mainly this study helps to know about the various & facilities provided to them.

TABLE OF CONTENT

Certificate Acknowledgement Executive summary Chapter I

Introduction

1-15

Chapter II

Review of Literature
2.1 Literature Review 2.2 Research Methodology Chapter III 15-16 16-19

Data Analysis & Interpretation

Chapter IV

21-51

Analysis through chi square test

Chapter V

52-55

Finding, Limitation, Conclusion

Appendix Bibliography

56-57

LISTS OF TABLE

1. HUL 1.1 Table & Figure 1 Satisfied with your job 1.2 Table & Figure 2 Facilities provide by the company 1.3 Table & Figure 3 Awareness about the schemes ESIC/EPF 1.4 Table & Figure 4 Satisfied with the benefits 1.5 Table & Figure 5 Satisfied with your salary package 1.6 Table & Figure 6 Satisfied with working environment 1.7 Table & Figure 7 Satisfied with your relationship with sub-ordinates 1.8 Table & Figure 8 Satisfied with performance appraisal program 1.9 Table & Figure 9 Satisfied with the timing schedules 1.10 Table & Figure 10 Presence of the safety committee 1.11 Table & Figure 11 Satisfied with the prevention measures 1.12 Table & Figure 12 Satisfied with the transport facilities 1.13 Table & Figure 13 Temperature & ventilation maintain within the shop 1.14 Table & Figure 14 Presence of the welfare officer

Page No. 21 22 23 24 25 26 27 28 29 30 31 32 33 34

2. ITC 2.1 Table & Figure 15 Satisfied with your job 2.2 Table & Figure 16 Facilities provide by the company 2.3 Table & Figure 17 Awareness about the schemes ESIC/EPF 2.4 Table & Figure 18 Satisfied with the benefits 2.5 Table & Figure 19 Satisfied with your salary package 2.6 Table & Figure 20 Satisfied with working environment 2.7 Table & Figure 21 Satisfied with your relationship with sub-ordinates 2.8 Table & Figure 22 Satisfied with performance appraisal program 2.9 Table & Figure 23 Satisfied with the timing schedules 2.10 Table & Figure 24 Presence of the safety committee 2.11 Table & Figure 25 Satisfied with the prevention measures 2.12 Table & Figure 26 Satisfied with the transport facilities 2.13 Table & Figure 27 Temperature & ventilation maintain within the shop 37 38 39 40 41 42 43 44 45 46 47 48 49

2.14 Table & Figure 28 Presence of the welfare officer

50

3. Comparison between HUL & ITC 3.1 Table & Figure 29 3.2 Table 30 HUL company respondents 3.3 Table 31 ITC company respondents 3.4 Table 32 Chi-square Test on HUL company 3.5 Table 33 Chi-square Test on ITC company. 51 52 53 54 55