Sharon McCormick mesharon88@gmail.

com (801) 889-5601 Objective: Education: Salt Lake Community College, SLC, UT AS General Studies: Spring 2014 Utah College of Massage Therapy, SLC, UT Graduate; received Utah State License and National Certification Bingham High, South Jordan UT Graduate, received high school diploma Experience: August 25, 2008 Present Ceridian Corporation Socorro Herrera Manager (801)208-6040 Premium Billing Analyst Manages ongoing and open enrollment premium billing administration for assigned clients; accountable for accurate billing cycles, reporting, funding process and premium remittance while meeting client service level agreements, department quality standards and monthly statistics. Implements new clients with premium billing services; interprets data, information guides and account structures to meet client and carrier reporting requirements for multiple employee populations and all benefit types. Responsible for thoroughly testing the premium billing system, tracking changes, and training clients on their specific billing system during implementation, mid-year plan changes and during annual enrollment. A Subject Matter Expert for the billing system functionality. Develops and maintains professional business relationships with clients, brokers and carriers. Performs client presentations related to premium billing product. May 12, 2008 August 22, 2008 Kelly Serivces Socorro Herrera Manager (801)208-6040 Temp Assignment w/Ceridian Premium Billing Analyst Duties: Help team members meet their deliverables; assisting with reports and processes. Review and approve Ceridian Premium Billing Clients through the established process. February 2004 April 2008: Knead A Massage, Terri Holbrooke, owner (801)467-6988 Independent Contractor February 2004 April 2008 As an independent contractor I was responsible for my shifts and professionalism with my massage clients. Assistant Studio Manager September 2006 April 2007 Studio Manager: - April 2007 April 2008 Duties: Manage 15-20 contractors/employees; reconcile daily sales logs; data entry; plan team meetings; take appointments/payments from clients; keep up on office supplies; make sure all staff is properly trained and informed of contract info/office procedures. Interview and hire appropriate staff. September 2004-September 2006: Murray Chiropractic, Scott Binkerd, DC, (801)262-2651 Reception/office administration: Duties: Open and close office, take appointments and payments from clients, process insurance claims and apply payments to patient accounts. Answer phones, screen calls, take messages, and filing. November 2000 February 2004: Intel Corp., OnCall Assistance Center. Marti (manager) Human Resources Representative Duties: Take inbound calls from Intel employees regarding any HR topic: benefits, payroll, hiring or terminating employment. Answer calls with quality and document information.

September 1990 September 2000: AT&T Corp. Collections Representative Duties: Both Inbound and Outbound calls helping customers to resolve billing issues and find solutions to bring accounts up to date. Document accounts appropriately. Skills: Office administration/clerical, proficient in Microsoft Office Suite and excellent customer service skills. I am a self-motivated team player that learns new things quickly and work well under pressure. I am goal oriented with great time management skills. Personal References: Available upon request