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LINDA C MILLER 631.754.0374 lindacmiller@optonline.net http://www.linkedin.

.com/in/lindacmiller1/ SUMMARY Senior Project Manager Process Improvement with extensive experience leading teams to complete projects within deadlines and budgets. Track record in defining, planning and executing projects; managing risk and ongoing progress reporting. Experienced in running multiple projects simultaneously. Manages project teams in global environments. Communicates well on all levels including to senior management. Innovates new processes and practices with background in Business Analysis. Experienced in the use of: MS Project MS PowerPoint MS Excel MS Infopath CRM (Siebel) MS Visio SharePoint Clarity MS Access FITS Market Data Inventory Management

PROFESSIONAL EXPERIENCE MORGAN STANLEY, New York, NY Project Manager (Contract position through Princeton Information) 2011 2013

Managed project to replace old, end-of-life market data inventory management system with new, leading edge system supported by application services provider. Established targeted project by leading scope and requirements definition with project client. Controlled costs through cost baseline management and using earned value management to track project heath. Ensured project control by implementing risk, issue and change control structures and kept project on track through weekly meetings Improved department practices by establishing structure for documenting and maintaining business processes. Ensured stakeholders were kept fully abreast of project status through provision of detailed monthly reports.

THOMSON REUTERS (REUTERS), New York, NY Senior Project Manager

1997 - 2011 2007 - 2011

Managed global projects relating to Enterprise Divisions Direct Feed product. Led initiative to ensure structured end-to-end release of new versions of product. Latterly undertook additional projects in Enterprise Division space producing project plans, risk registers and leading project teams. Established structured delivery of Direct Feed product releases by instituting new launch checklist with key project management checkpoints and set up risk tracker. Enhanced Direct Feed product portfolio by leading project management efforts to launch over 20 new releases in 4 years. Provided visibility of product launch status to Senior Management in monthly reports. Reduced costs by project managing migration of datafeed servers to next generation communications infrastructure and rationalizing down to fewer data centers.

LINDA C MILLER LINDACMILLER@OPTONLINE.NET THOMSON REUTERS (REUTERS) - contd Project Manager / Senior Project Manager

PAGE 2 2005 - 2007

Managed regional launch of Enterprise Information products for Americas. Directed operations of launch team including monthly production of newsletter and promotion of good project management practices within team. Strengthened regional product line by project managing launch of Enterprise Information products in Americas. Received Ship It award for one product. Ensured visibility of product launches to Americas region through editing and publishing monthly newsletter. Enhanced product launch tools and methodologies in Americas through design of launch plan templates, SharePoint structure and reporting. 2000 - 2005

Project Manager

Managed projects for sales administration and professional service functions. Rolled out CRM system and introduced new processes. Included project plan definition, scheduling training, coordinating central upload of business contacts and helping to define processes using CRM. Enhanced sales team operations and client experience by project managing rollout of CRM system in Americas. Rationalized sales to administration communications and subsequent order fulfillment work by defining and rolling out processes using CRM. Strengthened client support experiences by project managing upgrade of operating systems on over 2000 boxes from NT4 to latest supported version. 1997 - 2000

Business Analyst / Project Manager

Managed initiatives to help improve administration processes and support administration and sales requirements on new product releases. Streamlined administrative structure by implementing global price list item system in Americas. Rationalized price list item numbers by project managing migration of Americas price list items to global model. Boosted Americas product line by defining sales and admin processes for hosted datafeed product. EDUCATION MSc, Operations Management, Thames Valley University, London, England BA(Hons), Government and Public Policy, Northumbria University, Newcastle, England PMP Exam Prep Villanova University PROFESSIONAL DEVELOPMENT & ASSOCIATIONS Currently studying for Project Management Professional (PMP) qualification Member of the Project Management Institute (PMI), member of New York City and Long Island Chapters OTHER British Citizen - Permanent US Resident

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