COMPANY PROFILE TVS Group The TVS Group, with a turnover of over one billion dollars, is the largest

manufacturer of automotive components in India. The group produces auto electrical, diesel fuel injection systems, braking systems, automotive wheels and axle fasteners, powder metal components, radiator caps, two wheelers and computer peripherals. Backed by five service and distribution companies with an extensive network across the country, the group has the largest distribution network for automotive products in India.

Lucas TVS is committed to achieving ever increasing levels of customer satisfaction through continuous improvements to the quality of the products and services. It will be the company's Endeavour to increase customer trust and confidence in the label 'Made in Lucas TVS'." TVS Group originated as a transport company in 1911. TV Sundaram Iyengar and Sons Limited are the parent and holding company of the TVS Group.

TV Sundram Iyengar and Sons Limited have the following three divisions:

TVS and Sons: TVS and Sons is the largest automobile distribution company in India. It distributes Heavy Duty Commercial Vehicles, Jeeps and Cars. TVS and Sons represent premier automotive companies like Ashok Leyland, Mahindra and Mahindra Ltd., and Honda. The company is also one of the leading logistics solution providers and has set up state-of-the-art warehouses all over the country. TVS and Sons have also diversified into distributing a range of Garage equipments. Sundaram Motors: Sundaram Motors distributes Heavy Duty Commercial Vehicles, Cars, and auto spare parts for several leading manufacturers. The company is also the dealer for Ashok Leyland, Honda, Fiat, Ford and Mercedes Benz. Madras Auto Service: Madras Auto Service distributes automotive spare parts for all leading manufacture.

OTHER MAJOR COMPANIES OF TVS GROUP:

1. TVS - Motor Company Limited: TVS Motor Company Limited is one of the largest twowheeler manufacturers in India. It manufactures Motorcycles, Mopeds, Scooterettes and Scooters.

2. TVS Electronics Limited: TVS Electronics was incorporated in 1986 in collaboration with Citizen Watch Co. of Japan. The company manufactures a complete range of computer peripherals.

3. Axles India Limited: Axles India was promoted by Sundaram Finance, Wheels India and Eaton Corporation for the manufacture of axles for medium and heavy duty commercial vehicles in India.

4. Brakes India Limited: Brakes India is a joint venture between TV Sundram Iyengar and Sons Ltd. and Lucas Industries Plc., UK. The company manufactures braking equipment for automotive and non-automotive applications.

5. Sundaram Polymers Division: Sundaram Polymers Division manufactures Engineering Plastic compounds for various applications.

6. Harita Finance Limited: Harita Finance Ltd is a finance company under the TVS Group. It deals in retail finance, hire purchase, leasing and bill discounting.

7. Harita Finance Limited: Harita Finance Ltd is a finance company under the TVS Group. It deals in retail finance, hire purchase, leasing and bill discounting.

8. India Motor Parts and Accessories Limited: It is engaged in the distribution of automobile spare parts.

9. India Nippon Electricals Limited: It is a joint venture between Lucas Indian Service and Kokusan Denki Co Ltd., Japan. The company manufactures Electronic Ignition Systems for two wheelers and portable gensets.

10. IRIZAR TVS (P) Ltd: IRIZAR TVS (P) Ltd. is a joint venture between Sundaram Industries Ltd, Ashok Leyland Ltd and IRIZAR S. Coop of Spain. The company builds bus bodies for export and domestic market.

11. Lakshmi Auto Components Limited: The Company is a subsidiary of TVS-Suzuki. It manufactures gears, crankshafts and connecting rods for TVS-Suzuki motorbikes and mopeds.

12. Lucas Indian Service: Lucas Indian Service is a wholly owned subsidiary of Lucas-TVS Ltd., engaged in the sales and service of auto-electrical and fuel injection equipment.

13. Lucas - TVS Limited: Lucas-TVS, a joint venture between Lucas Varity group, UK and TVS Group, are a leading manufacturer of auto electrical products and diesel fuel injection equipment in India.

14. Sundaram Brake Linings Limited: Sundaram Brake Linings is the leading manufacturer of brake linings in India.

15. Sundaram-Clayton Limited: Sundaram - Clayton Ltd manufactures complete range of air brake actuation system - compressors, actuators, valves, brake chambers, spring brakes, slack adjusters, couplings, hoses, switches and vacuum boosters for light/medium and heavy commercial vehicles and trailers. Foundry Division manufactures aluminum, gravity and pressure die-castings.

16. Turbo Energy Limited: Manufactures turbo chargers for diesel engines in collaboration with BorgWarner Turbo Systems, U.S.A. at its manufacturing facilities located at Pulivalam, around 100 km from Chennai. Anusha Investments Limited, Chennai

Holding company : Sundaram-Clayton Limited, Chennai Ultimate Holding Company : T V Sundaram Iyengar & Sons Limited, Madurai Fellow subsidiaries : TVS Motor Company Limited, Chennai Components Limited, Chennai TVS Motor (Singapore) Pet Limited, Singapore TVS Motor Company (Europe) B V, Amsterdam PT.TVS Motor Company Indonesia, Indonesia TVS Energy Limited, Chennai

COMPANY PROFILE: Basic Information Company Name Business Type Product/Service (We Sell) Product/Service (We Buy) Address Number of Employees Company Website URL Ownership & Capital Year Established Registered Capital Ownership Type : : : 1962 Above US$100 Million Individual (Sole proprietorship) : Area Service Representatives : Padi : Above 1000 People : http://lucas-tvs.com : Alternator, Starter, Wiper, Relays, Ignition : : Lucas TVS Manufacturer

Trade & Market Total Annual Sales Volume : Export Percentage Total Annual Purchase Volume : Below US$1 Million : Above US$100 Million 11% - 20%

Business Markets

North America

South America Eastern Europe South East Asia West Europe Factory Information Factory Size Factory Location QA/QC No. of Production Lines No. of R&D Staff No. of QC Staff Management Certification : : : : : : : Above 100,000 square meters Padi In House Above 10 Above 50 People Above 50 People ISO 9001:2000 QS-9000 ISO 14001:2004 ISO/TS 16949 OHSAS 18001

Products Exporting

Starter motor, alternator, headlamp, wiper motor, blower motor, fan motor, dynamo regulator, dynamo, ignition coil, auto components, pantograph wiping... Service -auto electrical equipments, diesel fuel

Services equipments

PROFILE OF THE COMPANY Lucas - TVS was set up in 1961 as a joint venture of Lucas Industries plc. UK and T V Sundaram Iyengar & Sons (TVS), India, to manufacture Automotive Electrical Systems. One of the top ten automotive component suppliers in the world, Lucas Varity was formed by the merger of the Lucas Industries of the UK and the Varity Corporation of the US in September 1996. The company designs, manufactures and supplies advanced technology systems, products and services to the worlds automotive, after market, diesel engine and aerospace industries. The combination of these two well-known groups has resulted in the establishment of a vibrant company, which has had a successful track record of sustained growth over the last three decades. TVS is one of India's twenty large industrial houses with twenty-five manufacturing companies and a turnover in excess of US$ 1.3 billion. The turnover of Lucas-TVS and its divisions is US$ 233 million during 2003-2004. Incorporating the strengths of Lucas UK and the TVS Group, Lucas TVS has emerged as one of the foremost leaders in the automotive industry today. Lucas TVS reaches out to all segments of the automotive industry such as passenger cars, commercial vehicles, tractors, jeeps, two-wheelers and off-highway vehicles as well as for stationary and marine applications. With the automobile industry in India currently undergoing phenomenal changes, Lucas-TVS, with its excellent facilities, is fully equipped to meet the challenges of tomorrow.

BRANCHES: Lucas TVS has various auto electrical plants as following as: 1. Auto Electrical Plants-Chennai 2. Auto Electrical Plants-Rewari 3. Auto Electrical Plants-Pondicherry 4. Auto Electrical Plants-Puduchery ( old branch- Nettapakkam) 5. Auto Electrical Plants-Chakan, Pune 6. Auto Electrical Plants-Uttarkhand 7. Auto Electrical plants-Indrad, Chennai

MISSION: To be a respected supplier in the global auto industry, by developing innovative products and solutions of value to customers through creative skills and involvement of employees, suppliers and dealers and use of contemporary technology. VISION Dominant supplier to all leading vehicle manufacturers in India. Strong presence in select NICHE market. Recognized supplier to Vehicle / Engine manufacturers in Europe for Starters, Alternators and Small Motors. By 2015, reach Sales turnover of Rs.3500 Crores (USD 770 Million) with a third being export sales. Customer delight and stake-holders pride will form the basis of all our activities. Recognized supplier to Vehicle / Engine manufacturers in Europe for Starters, Alternators and Small Motors. By 2015, reach Sales turnover of Rs.3500 Crs (USD 770 Million) with a third being export sales. Customer delight and stake-holders pride will form the basis of all our activities.

REVIEW OF LITRATURE Nelsen and Everett (1976) suggest the members willingness to be taught is related to job satisfaction, and it has been shown that a feeling of frustration when teaching contributes to low job satisfaction in special education teachers (Stempien & Loeb 2002).

Reff: Nelsen, H. M. & Everett, R. F. (1976). Impact of church size on clergy role and career [Electronic version]. Review of Religious Research 18, 1, 62-73. Veldhoven 2009). These long work hours may be indicative of a strong commitment by clergy to their congregations and community. Personal dedication, investment in ones job, and commitment increase job satisfaction in clergy and religious order workers (Wittberg 1993). Anecdotal accounts can certainly verify this commitment, and it is something clergy have in common with firefighters (Lee & Olshfski 2002).

Reff: Daalen, G., Willemsen, T. M., Sanders, K., Veldhoven, M. J. P. M. (2009). Emotional exhaustion and mental health problems among employees doing people work: The impact of job demands, job resources and family-to-work conflict [Electronic Version]. International Archives of Occupational and Environmental Health 82, 3, 291-303

Doolittle (2007) discusses coping strategies and finds that planning, acceptance and positive reframing relate to increased personal accomplishment while self-blame, disengagement, distraction and denial relate to increased emotional exhaustion. A higher spirituality score, however, is also correlated with higher emotional exhaustion and personal accomplishment, suggesting that clergy satisfaction is complicated and that emotional exhaustion may not mean dissatisfaction. Doolittle also finds evidence to support the need for clergy to maintain healthy boundaries. A study by Randall (2007) suggests that younger clergy experience more burnout.

Reff: Doolittle, B. R. (2007). Burnout and coping among parish-based clergy [Electronic Version]. Mental Health, Religion & Culture 10, 1, 31-38. Lewis, Turton and Francis (2007) introduce the issue with a summary of its contents, which may be a helpful resource. All studies included in the issue use the Maslach Burnout Inventory, which seems to be a helpful tool. Within this issue, Miner (2007a) reports that ministers experience stress in their first year related to their relationships with family and friends, including marital stress, and related to ministry expectations, conflicts, and loss of people in the church.

Reff:Lewis, Turton and Francis (2007) introduce the issue with a summary of its contents, which may be a helpful resource. All studies included in the issue use the Maslach Burnout Inventory, which seems to be a helpful tool. Within this issue, Miner (2007a) reports

that ministers experience stress in their first year related to their relationships with family and friends, including marital stress, and related to ministry expectations, conflicts, and loss of people in the church. Lourel, Abdellaoui, Chevaleyre, Paltrier & Gana 2008 and autonomy was related to decreased emotional exhaustion in those doing people work (Daalen, et al. 2009). Nelsen and Everett (1976) suggest the members willingness to be taught is related to job satisfaction, and it has been shown that a feeling of frustration when teaching contributes to low job satisfaction in special education teachers (Stempien & Loeb 2002). Reff: Lourel, M., Abdellaoui, S., Chevaleyre, S., Paltrier, M., Gana, K. (2008). Relationships between psychological job demands, job control and burnout among firefighters [Electronic Version]. North American Journal of Psychology, 10, 3, 489-496.