A Course Portfolio of 6Qualicon

Manalili, Katrine S. TTh 2:55 4:25

1. Dimensions of Quality a. Performance Discussion This dimension is all about the fit of a certain product to the customer.

 Example MAC pc Pictures

b. Features Discussion Features are distinct characteristics or quality of a particular product. Example Cd deck in a car Picture

c. Reliability Discussion Reliability is the span of use of a certain product or how long it can survive. Example Apple Pc Picture

d. Conformance Discussion

It is a confirmation that a product follows a certain requirements of the company. Example Toyota cars Picture

e. Durability Discussion Durability is the ability of a product to last a long time without significant deterioration. Example Levis pants Picture

f. Serviceability Discussion Servicing of an item can be accomplished with given within a specified timeframe. Example Sony service center Picture

g. Aesthetics Discussion

Aesthetic is the physical appearance of a product. Example Shampoo Picture

h. Perception Discussion Perception means that how well your product is known in the market. Example Cdr -king Picture

SUMMARY

The dimensions of quality have a big impact in selling a product. Each product must follow the rule that are stated in each dimensions, so that your company will be successful as well as your product.

Quality & competitive Advantage

Discussion Quality is the ongoing process of building and sustaining relationships by assessing, and fulfilling stated and implied needs.

Example BPI banking Picture

Discussion Competitive advantage it is the ability of a company to be on the top even if they have many competitors in the market.

Example Microsoft Picture

SUMMARY Quality and Competitive Advantage goes together or support each other if you have this two you have a higher chance to increase your market share and profitability of your business. The Importance of Customer needs and Satisfaction Discussion It is easy to make assumptions about what customers want and need. Interviewing customers provides the company with up-to-date information on customer priorities, clarifies likes and

dislikes. In this kind of strategy it can help the company to improve their products as well as their services. Example Fast food chain Picture

Summary Customer Needs and Satisfaction for a large company like MICROSOFT it is very important to them that they will meet their customer needs and satisfy them. The importance of leadership in business organizations Discussion Leadership is important in the success of the whole company. If the company has a good leader then your company might have a competitive advantage over other companies. Example A good example of this is the president

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Summary Leadership is a big factor in the success of the business. In order to have a good market share & high profitability you need to have a good leader to guide your employees in the future plan of your business. Success stories of business & I.T leaders

Discussion To have a successful it business you need to have I.T professional personnel to help you in your objective. Example Network Administrators

Picture

Summary One of the key features of having a successful |.T business is that you need to have responsible I.T personnel that can guide you in the success of your business. Seven habits of highly effective people a. Be proactive Discussion It means that when you do something you need to accept what are the consequences of your decisions. Example A dean in a school Picture

b. Begin with the end in mind Discussion You need to envision your characteristic roles and relationship in life. Example

A professional I.T Picture

c. Put first things first Discussion In life you have priorities and if want that priorities to be successful you need to put them first before anything else. Example Finish studies Picture

d. Think win- win Discussion This habit is more likely being an optimistic person you need to think positive in order for you to win your goals in life. Example Having your own company in the future Picture

e. Seek first to understand, then to be understood Discussion This creates an atmosphere of caring, respect, and positive problem solving. Example Teachers Picture

f. Synergize Discussion Combining the strengths of people through positive teamwork to achieve their goals in life. Example Team work Picture

g. Sharpen the saw Discussion

This habit lets you sharpen your in skills in every aspect of your life. Example Critical thinking Picture

Summary These seven habits help us to be more productive in life and to be successful. Business pressure Organizational responses and I.T support a. Market Pressure Discussion Affects remaining available market share as well as market Example Demand and supply of goods Picture

b. Technology Pressure Discussion

Nowadays in every minutes and seconds that pass a new technology is being develop and use by people. Example Inventors Picture

c. Societal Pressure Discussion We are all seeking to develop and maintain our identity, and this is done within a social context. Once we have been attracted to a social environment, and invested some time in it, we become committed, and feel obliged to behave in ways that, to some degree, conform. Example Environment Picture

Organizational Responses a. Strategic System Discussion It is an advantage for the company to their suppliers to prevent their competitors who enters their market. Example

Buy one Take one Picture

b. Customer focus Discussion This is the differentiation of customer from keeping the customer. Example Sales talk Picture

attracting

the

c. Make to order Discussion It is a strategy wherein the company will accept customized order and release it in public. Example Shoes Picture

d. Mass customization Discussion It is a strategy wherein they customized product to fit with their customers. Example Cell phones Picture

e. E-business & E-Commerce Discussion Doing business electronically. Example Online shopping Picture

Summary The business pressures are market pressure, technology pressure, and societal pressure. The organizational responses compose of strategic system, customer focus, mass customization, make to order and e business or e commerce.

I.T people and Careers 1. Chief information officer Discussion Highest ranking IS manager. Example IS manager Picture

2. IS director Discussion Responsible for managing all systems throughout the organization. Example IS Director Picture

3. Information Center Manager Discussion Managing IS service center. Example Information center Manager Picture

4. Application Development Manger Discussion

Coordinates and manages development projects. Example Application Development Manager Picture

new

system

5. Project Manager Discussion Manages a particular new system development project. Example Project Manager Picture 6. System Manager Discussion Manages an existing system. Example System Manager Picture

7. Operations Manager Discussion Supervises the day to day operations of data. Example Operation Manager Picture

8. Programming Manager Discussion Coordinates all applications programming efforts. Example Programming Manager Picture

9. System Analyst Discussion Interfaces between users and programmers determines information requirement. Example System analyst Picture

10. Network Manager Discussion Maintain the network of the company. Example

Network manager Picture

11. Emerging technologies manager Discussion Forecast technology trends and evaluates and experiments with new technologies. Example Emerging technologies manager Picture

12. Database network manager Discussion Manages the organizations database. Example Database network manager Picture

13. Auditing or computer security manager Discussion Manager ethical and legal use of information system. Example Computer security manager

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14. Web master Discussion Manages the organizations World Wide Web. Example Web master Picture

15. Web designer Discussion Creates World Wide Web sites and pages. Example Web designer Picture

Summary Nowadays there are so many I.T jobs in the industry. They are professionals that help the I. industry to develop new technology in the market. Software Quality Assurance Discussion Consists of a means of monitoring the software engineering processes and methods used to ensure quality. Example Software that has ISO certificates Picture Summary SQA