Strategic Program Management

Strategic obj Mission to align High level milestones High level framework Id high level Benefits Stakeholder analysis eval org capability Estimate benefits Assess obj with PEST Approvals Integration opportunity Charter Strategic goals and obj in plan milestone plan resposiblity matrix Measurement criteria kickoff Scope PWBS PGMP Optimize PGMP PMIS Project Issues management Develop KPI/BSC etc Monitor key HRs Initiate components Establish consistency Communication feedback Lead HR function Review PM performance Execute PGMP Consolidate pgm and project data Eval pgm status Approve closure Analyze variance Update plans with corrective actions Pgm issues management Manage changes Conduct impact assessments Manage risk Pgm performance analysis Stakeholder approval Transition/closeout PIR Initiating

Pgm lifecycle management

Planning

Executing

M&C

Closing

Report lessons learned Benefits Management Benefits realization plan Id and capture pgm synergies Sustainment plan Monitor metrics Verify close, transition and integrations Benefits register Analyze update benefits relization and sustainment plans Develop transition plan Id stakeholder Stakeholder analysis Negotiate support Generate/maintain visibility Define/maintain communications Eval risks Foster relationship Standards Select model/policies Obtain authorization Eval KPI Develop PMIS Eval strategic risks Define escalations Lessons learned repository Monitor business env Pgm integration mgmt

Stakeholder management

Governance

Domain
Strategi Program Management Program Lifecycle Initiating

Program Lifecycle

Benefits LC

Benefits
Benefits Identification Identify and quantify benefits Benefits Analysis Prioratize Benefits, Develop Benefit Metrics Benefits Planning Map Benefits to Program Plan Develop Benefits Realization Plan

Tasks
11 35

Exam %
15 44 6

Q
25

Pre Program Prep

Benefits Identification

10

Planning

Program Initiation Program Setup

Benefits Analysis Benefits Planning

11

19

Executing

Deliver Program Benefits

Benefits Realization

Benefits Realization Report Benefits Maintain Benefits Register Monitor Components

14

Monitoring and Controlling

Deliver Program Benefits Benefits Transition Benefits Transition Consolidate Ongoing Benefits Transfer Responsibility

10

Closing Benefits Stakeholder Governanance

Program Closure Follow Benefits LC

5 8 7 11

3 11 16 14

Process Group Knowledge Area Initiating Planning Develop Program Management Plan Develop Program Infrastructure Define Program Goals and Objectives, Plan Program Scope, Develop Program Requirements, Develop Program Architechture, Develop PWBS Develop Program Schedule Executing Direct and Manage Program Execution Manage Program Resources Monitoring and Controlling M&C Program Performance Manage Program Issues Closing

Program Integration Management

Initiate Program

Close Program

Program Scope management Program time management Program Cost management Program Quality Management Program HR Management Program Communications Management

Manage Program Architechture Manage Component Interfaces

Monitor and Control Program Scope Monitor and Control Program Schedule

Program Risk Management Program Procurement management Develop Program Financial Framework

Plan Communications Develop Risk Management Plan, Identify Program Risks, Analyze Risks, Develop Risk Response Plan Plan Procurements Develop financial plan, Estimate Program Costs, Budget Program costs Plan Stakeholder Management Identify Stakeholders Esablish Governance Structure Plan Program Audit Plan Program Quality

Distribute Information

Report Performance

Monitor and Controls Risks Conduct procurements Adminitster Procurements Close Program Procurements

Program Finance Management Program Stakeholder Management

Monitor and Control Program Financials Engage Stakeholders Manage Stakeholder Expectation Provide Governance Oversight Manage Program Benefits M&C Program Changes

Program Governance Management

Approve Component Initiation

Approve Component Transition

Process Group Initiating

Process Initiate Program

Input Strategic Goal Business Case Existing org Structure and Policies Existing Org work Existing Components Program Charter Program Roadmap Existing Org Work Best Practices Library

Output Assignment of Program Manager Business Case Update Program Roadmap Program Charter

Tools and Techniques Expert Judgement Feasibility Studies Cost Benefit Analysis Comparative Advantage Analysis

Specific SWOT

Planning

Develop Program Management Plan

PGMP Update to Roadmap Program transition plan

PMIS PMO Expert Judgement Procurement processes Tolerances Planning Techniques Expert Judgement Capacity Planning Review meetings Component Analysis

Program plan building is iterative

Planning

Develop Program Infrastructure

PGMP Program roadmap Organization policies and guidelines Best Practices library

Core team assignments Program infrastructure Program management processes Program resource plan

infrastructure can be updated as needed

Executing

Direct and Manage Program Execution

PGMP Program Roadmap Audit Reports Performance Reports Go-no-go decisions Work Results Change Requests PGMP Program Resource Plan Resource Availabiilty Component status reports PGMP Program Performance Reports

Roadmap updates Component Initiation Requests Component Transition Requests Approved Change Requests Program issues register

PMIS PMO Expert Judgement Contract management plan Decision logs Impact analysis Tolerances PMIS PMO Expert Judgement

Executing

Manage Program Resources

Program Resource plan updates

M&C

M&C Program Performance

Program Performance Reports Forecasts

PMIS Expert Judgement Review meetings EVM Program Performance analysis Gap, Risk, Issues, Trend and Probability

Manage Program issues

PGMP Risk Register Issues Register Audit Reports Performance Reports PGMP Program transition plan Program closure recommendation

Updates issues register Change Requests

Expert Judgement Issues analysis

Closing

Close Program

Released resources Final reports Knowledge Transition Closed program

PMIS Expert Judgement Contract closure procedure

Process Group Planning

Process Plan Program Scope

Input Business case Program Charter Program scope statement Program scope management plan

Output Program scope statement Program scope management plan Program scope statement updates Benefits realization plan

Tools and Techniques PMIS Expert Judgement Expert judgements Interviewing Focus groups Customer acceptance reviews Requirements gathering Requirements analysis Design reviews Expert Judgement Brainstorming Requirements validation and verification

Specific

Planning

Define Program Goals and Objectives

Can be part of focus groups as well Interviews, Focus groups, Surveys

Planning

Develop program requirements

Scope statement Roadmap Business case change requests

Program requirements document Component requirement document

Planning Planning

Develop program architecture Develop PWBS

Program requirements document Program Requirements Document Component Requirements document Program architecture baseline

Program architecture baseline PWBS WBS Matrix

Technical knowledge Expert Judgement WBS Template Mgmt planning process Task responsibility matrix System configuration tools Expert judgement Change impact analysis Out of PWBS is out of scope To balance Pgm and business objectives Theory X and Theory Y

Executing

Manage Program Architecture

Program Architechture PGMP Change requests

Architecture baseline updates PGMP updates Approed change requests

Executing

Manage Component Interfaces

Program Architecture Approved change requests PGMP PGMP updates Change Requests Pgm Comm Mgmt Plan updates Program communications management plan Component stakeholder management guideline PGMP Approved Change Requests Scope statement Program Architecture Component transition request Governance plan Scope statement updates Requirements updates PGMP Updates Approved change requests Pgm Document repository update

Expert judgement Comminications technique Conflict resolution Review meetings

M&C

M&C Program scope

Expert Judgement PMIS Audits Decision making Review meetings

Process Group Planning

Process Develop Program Schedule

Input Architecture baseline

Output Master schedule

Tools and Techniques Cash flow analysis

Specific Cashflow for component starts etc Enhance benefits delivery by adjusting schedule (in case program is giving incremental benefits) Essential, conditional and optional constraints

Program Charter Program Constraints Risks register PWBS M&C M&C Program schedule

Component milestones Risk rgister updates Charter updates Pgm schedule

Benefits analysis Schedule management tools

Master schedule Master schedule updates Schedule management Component status Component schedule Program metrics Approved change request Program performance EVM Risk register

RYG Report PV, EV and AC

Process Group Process Planning Plan communications

Input PWBS PGMP Pgm charter Stakeholder register Stakeholder management plan Scope statement Program master schedule Communications requirements Orgnization communications strategy Governance Plan Communications Strategy Communications Log Pgm Comm mgmt plan Stakeholder Register Communication Messages Change Request Log Governance Decision Component Charter Program master schedule PWBS Pgm performance reports approved change requests issues register risk register PGMP Pgm master schedule Variance reports Go-nogo decisions Performance measurements Benefit realization plan Forecasts Program budget baseline

Output Pgm Comm mgmt plan Communications log Communications strategy

Tools and Techniques PMIS Communication requirements analysis Communication methods

Executing

Distribute Information

Program performance reports Lessons learned updates Pgm Comm mgmt plan updates Comminications log updates

Communication skills Info. gathering and retrival systems Information distribution methods Lessons learned database

M&C

Report Program Performance

Pgm performance reports Pgm forecasts Communications messages Benefits realization report

Information presentation tools Status gathering and compilation Status review meetings Time reporting systems Cost Reporting systems

Process Group Planning

Process Develop Risk Management Plan

Input PGMP Program Scope Document Stakeholder management plan Lessons learned database Resource plan Program governance structure Program architecture baseline PGMP

Output Program Risk management plan

Tools and Techniques Planning meeting and analysis Lessons learned review

Specific approach, budgeting timing Risk categories RBS Risk scores

Planning

Identify risks

Risk Register

Documentation Reviews

Program RMP Program Scope Document Component RMP

Risk root cause updates

Brainstorming(Nominal group technique or Crawford Slip), Delphi, Interviewing, Root cause analysis, Business Case Information gathering techniques Analysis Checklist analysis Assumption analysis Cause effect, Influence diagram, affinity diagram

Stakeholder management plan Governance structure Lessons learned DB

Diagramming technique Lessons learned review Scenario analysis SWOT Risk register updates Risk Data quality assessment Probablit and Impact matrix/assessment Risk categorization Risk urgency assessment Impact assessment of interdependancies

Planning

Analyze Risks

PGMP PGRMP Risk Register Pgm Architechture baseline Lessons Learned DB

RBS

+Ve correl vs -Ve correl Brainstorming(Nominal group technique or Crawford Slip), Delphi, Data gathering and representation RBS/WBS Matrix, Causal techniques maps LCC,IRR,NPV, EMV, Utility Theory, Force Field analysis, Sensitivity analysis, Simulations, Scenarios, Industry Quantitative risk analysis and segment specific risk modelling techniques analysis Independent reviewers Strategies for - +Ve Risks (Opportunities) Exploit, Share, Enahance, Accept Accept, Avoid, Transfer, Strategies for - -Ve Risks (Threats) Mitigate Contingency Plan Prep Risk Response action planning Risk review meetings Risk audits Lessons learned review Monitor Pgm Env Monitor legal issues and climate

Planning

Plan Risk Responses

PGRMP Risk Register Component Risk Response Plans

Risk register updates Contingency Reserves Contingency plans Change Requests Preventive actions Risk register updates PGRMP Updates Lessons learned DB updates

M&C

M&C Program Risks

PGRMP PGMP Risk Register Issues Register Contigency Reserve Architecture baseline Performance Reports

Process Group Process Planning

Input

Output Qualified Sellers List

Tools and Techniques Make-Buy analysis

Plan Pgm Procurements Market Env Factors

Budget allocations Component Scope Program Charter

Pgm Procurement Mgmt Plan Budget adjustments Contract Management plan

Procurement Planning Assessment of Org competencies Expert Judgement Comperative analysis of service providers Proposal evaluations (Weighing system, screening system, seller rating system) Contract negotiation Distribution of RFP/RFI/RFQ Cash flow analysis Bidder conferences Procurement planning Develop qualified seller list Change control procedures Seller selection Expert judgement

Executing

Conduct Pgm Procurements

Pgm Procurement Mgmt Plan Qualified Seller List Contract Management Plan PGMP (Pgm risk register) Subcontract procurement Plans Component Cost estimates Program assets

Selected Sellers Contracts RFP/RFI/RFQ Identified internal service providers Procurement mgmt plan updates Contract mgmt plan updates Component payment schedule updates

M&C

Administer pgm procurements

Contracts Pgm Procurement Mgmt Plan Performance reports Budget baseline Payment approval requests Approved changes Component payment schedule

Contract update Procurement plan updates Performance report updates budget baseline update budget updates Payment approvals Payment schedule updates

Contract performance review Change control system Payment control system Engage and manage suppliers Budget management system Inspections and audits

Closing

Close Program Procurements

Contracts Budgets Performance Report PGMP Component Closure Notification

Closed contracts Procurement performance reports Closed budget allocations

Contract closure procedure Supplier performance review Budget allocation and reconclliation

Process Group Process Initaiting Establish Financial Framework

Input Pgm funding source Funding goals Funding constraints Business case PWBS PGMP Pgm financial framework Funding constraints

Output Pgm financial framework Business case updates

Tools and Techniques Funding methods Financial analysis Payment methods

Specific

Planning

Develop pgm financial plan

Pgm finanacial plan Pgm payment schedules Component payment schedules Pgm operational costs Pgm financial metrics pgm cost estimates component cost estimates

Financial analysis Contract management Pgm operational cost analysis

Planning

Estimate pgm costs

Contingency Reserves Contracts

TCO Analysis Reserve analysis

Pgm architecture baseline PGMP Pgm Risk Register

Estimating techniques Architecture/cost tradeoffs Procurement analysis Computer cost estimating tools Expert Judgement Pgm Budget Baseline Pgm Payment schedules Component payment schedules Cost Analysis Reserve analysis

Expert Judgements, Analogous Estimating, Parametric Estimating, Bottom up estimating, Three point estimates, Reserve analysis, estimating software, Vednor Bid analysis

Planning

Budget pgm costs

PGMP Contracts Pgm Architecture baseline Pgm Cost Estimates Component Cost Estimates Contracts PGMP Pgm financial plan Pgm budget baseline Change Requests

M&C

M&C Pgm Financials

PGMP Updates Approved change requests Pgm budget baseline updates Component budget closed Pgm budget closed Contract payments EAC Corrective actions

EVM Cost CMS Contract Cost MS Status Review Cost Forecasting techniques Pgm Op Cost Analysis

Process Group Process Planning Plan pgm stakeholder mgmt

Input Strategic plan Program Charter Program sponsor identification Business case Contracts RFP Org Chart Pgm Stakeholder mgmt plan

Output Tools and Techniques Pgm Stakeholder management plan PMIS Component stakeholder management guidelines Stakeholder analysis

Planning

Identify pgm stakeholders

Stakeholder Register/inventory Pgm Stakeholder management plan updates Stakeholder management strategy

Expert Judgement Org Analysis Inerviewing Focus groups Brainstorming Stakeholder analysis Qusionnaires & Surveys Stakeholder checklist Pgm impact analysis Stakeholder analysis Stakeholder impact and issues tracking and prioratization tool Program impact analysis

Executing

Engage pgm Stakeholders

Charter stakeholder mgmt plan stakeholder mgmt strategy stakeholder register stakeholder inventory

Stakeholder management strategy updates Stakeholder metrics

M&C

Manage stakeholder expectations

Stakeholder Mgmt plan/strategy Stakeholder Register/inventory Stekaholder metrics Pgm communications mgmt plan

Stakeholder Mgmt plan/strategy updates Pgm communications mgmt plan updates

Negotiation Conflict mgmt Communications influencing

Process Group Process Plan and Establish governance Planning structure

Input PGMP Strategic directive Benefits realization plan Org Chart

Output Governance Plan Audit Plan Issues escalation process

Tools and Techniques PMIS Expert Judgement Org Planning PMO Issues management Best practices library Audit planning Written deviations Pgm document repository Cost/Benefit analysis Benchmarking Checklists

Planning

Plan program audit

Notification of audit Audit plan Pgm mgmt processes PGMP Benefits realization plan Org quality standards

PGMP updates Audit plan updates

Planning

Plan pgm quality

Pgm quality management plan

External regulations Executing Approve Component initiation PGMP Componenet charter Component initiation requests Component initiation criteria M&C Provide Governance oversight PGMP Risk register Issues Register Governance plan Gate review decision request Pgm performance reports M&C Manage Pgm Benefits PGMP Charter Performance reports Governance plan M&C M&C Program Changes PGMP Change requests Change Request log Benefits realization report Component transition report Go/No-go decisions Governance decision register Governance plan updates Program closure recommendation Go/No-go decisions Change requests

COQ Reviews Expert Judgements

Reviews Expert Judgement

Benefit realization report Governance plan updates Change Requests

Reviews Benefits realization analysis

Approved change requests Change request log updates

Reviews impact analysis

Closing

Approve Component transition

Component transition decision Benefits realization report updates Lessons learned PGMP updates

Reviews

Process G Knowledge Area Initiating

Planning

Process Group Executing

Monitoring and Controlling

Closing