A SUMMER TRAINING PROJECT REPORT on

A STUDY OF JOB SATISFACTION AND ANALYSIS AT SURYA ROSHNI LTD.

Submitted in partial fulfillment of the requirement For the award of degree of

MASTER OF BUSINESS ADMINISTRATION SESSION (2012-2013)
SUBMITTED TO: Mr. Mukesh Vardhan Asst. Professor SUBMITTED BY:Shashank Saxena MBA IIIrd Semester Roll No. 11021181

IFTM UNIVERSITY, MORADABAD

A STUDY OF JOB SATISFACTION AND ANALYSIS AT SURYA ROSHNI LTD.
by Shashank Saxena MBA III SEMESTER SUBMITTED TO DEPARTMENT OF MANAGEMENT STUDIES IN THE PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION AT THE SCHOOL OF BUSINESS MANAGEMENT OCTOBER 2012 The author hereby grants I.F.T.M. university permission to reproduce and to distribute publicly, paper and electronic copies of the project report in whole or in part

Signature of student _________________________________________________ School of Business Management October 2012

Certified by ________________________________________________________ Mr. Mukesh Vardhan Project Supervisor

Accepted by _____________________________________________________ Dr. Manjula Jain Director School of Business Management

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TABLE OF CONTENTS
Chapter No. Chapter Name
Acknowledgement Certificate of Originality Certificate from Company List of Figures Executive Summary

Page No.
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Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 8 Chapter 9 Chapter 10 Chapter 11

INTRODUCTION COMPANY PROFILE OBJECTIVE OF STUDY SCOPE AND RATIONALE OF THE STUDY REVIEW OF LITERATURE RESEARCH METHODOLOGY DATA ANALYSIS AND INTERPRETATIONS RESULTS AND FINDINGS DISCUSSIONS CONCLUSIONS LIMITATIONS OF THE STUDY SUGGESTIONS AND RECOMMENDATIONS BIBLIOGRAPHY ANNEXURE: o ANNEXURE I QUESTIONNAIRE

1 10 24 26 28 35 38 51 53 55 57 59 ----

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ACKNOWLEDGEMENT
It is my pleasure to be indebted to various people, who directly or indirectly contributed in the development of this work and who influenced my thinking, behavior, and acts during the course of study. I express my sincere gratitude to Dr. (Mrs.) Manjula Jain (Director, School of Management) for providing me an opportunity to undergo summer training at Surya Roshni Ltd. I am thankful to Mr. Mukesh Vardhan (Project Guide) for his support, cooperation, and motivation provided to me during the training for constant inspiration, presence and blessings. I also extend my sincere appreciation to Mr. Satish Sharma (Dy. General Manager, Surya Roshni Ltd.) who provided his valuable suggestions and precious time in accomplishing my project report. Lastly, I would like to thank the almighty and my parents for their moral support and my friends with whom I shared my day-to-day experience and received lots of suggestions that improved my quality of work.

(Shashank Saxena)

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CERTIFICATE OF ORIGINALITY

I Shashank Saxena Roll No. 11021181 a full time bonafide student of second year of Master of Business Administration (MBA) Programme of IFTM University, Moradabad. I hereby certify that this project work carried out by me at Surya Roshni Ltd. and the report submitted in partial fulfillment of the requirements of the programme is an original work of mine under the guidance of the industry mentor Mr. Satish Sharma and faculty mentor Mr. Mukesh Vardhan and is not based or reproduced from any existing work of any other person or on any earlier work undertaken at any other time or for any other purpose, and has not been submitted anywhere else at any time.

( Date:__________________

CERTIFICATE OF THE COMPANY

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LIST OF FIGURES
Figure No.
Fig 1.1 Fig. 2.1

Figure Name
Job Satisfaction Model Organization structure of Surya Roshni Ltd.

Page No.
3 14

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EXECUTIVE SUMMARY
The project work is pursued as a part of MBA summer training at IFTM University, Moradabad. It is undertaken as a traineeship at Surya Roshni Ltd. The project is done under expert supervision and guidance of Mr. Satish Sharma (Dy. General Manager, Surya Roshni Ltd.) Employees are the basis of every organization. Recruiting and retaining knowledgeable people for the job is essential for an employer. But it works only if employee satisfaction is considered more important because of it employees attracted and not leave the company. It is require studying the various factors to assess employee satisfaction level. To carry out the study of the employees Job Satisfaction at organization and assess the employee satisfaction level in present competitive environment help knowing and reading of the minds of the current generation professionals regarding their Organization Culture, Compensation, Work atmosphere, Management support, Job satisfaction, performance appraisal and Career growth opportunities. By taking collective feedback, organizations can address such issues like Absenteeism, Organizational Stress, Strikes, and High employees turnover. This project is carried out to translate the theoretical knowledge of the subject into the practical fieldwork. This project is carried out in partial fulfillment of the MBA from IFTM University, Moradabad. This project is based on the summer training, which was done at Surya Roshni Ltd. The main aim of the training to find out and to analysis the various aspects related to job satisfaction. We have covered almost all the aspects, which are related to Job Satisfaction. The company profile is given in the beginning of the report the data have been collected by help of questionnaire, which is given in the report. The collected data have been analyzed and shown in the form of graph. The first part gives an insight about the meaning Job Satisfaction, Company Profile, Objectives of the study, Research Methodology. One can have a brief knowledge about job satisfaction. The second part of the Project consists of data and its analysis.

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