VistaLink for the Alcatel 5620 Service Aware Manager

VistaLink for the Alcatel 5620 Service Aware Manager (SAM) is a prebuilt integration module that augments the capabilities of the Alcatel 5620 SAM by providing real-time performance management and service level assurance across networks, systems and applications. As a multivendor, multitechnology manager of managers the combined solution consolidates accounting and performance statistics from Alcatel devices managed by the 5620 SAM, as well as performance of the rest of the network infrastructure within a single end-to-end view. The VistaLink communicates with the Alcatel 5620 SAM-O operations support system (OSS) interface gateway, feeding collected performance data into the InfoVista server where it is aggregated and analyzed. This information can be further consolidated and correlated with information collected from other InfoVista servers within the VistaMart data repository. A wide range of reports can be personalized to multiple user communities with a VistaPortal. The integrated solution allows Alcatel 5620 SAM customers to leverage InfoVistas full set of capabilities for service-centric performance

and customer service level agreement (SLA) reporting, including performance impact analysis, real-time portal-based views and historical trend analysis.
Assure optimal delivery of business-critical IT services and support highly specic and demanding customer reporting requirements.

Overview
Alcatel 5620 SAM The Alcatel 5620 Service Aware Manager (SAM) is an open and modular suite of carrier-grade management applications built from the ground up for managing Internet protocol (IP), Ethernet and multiprotocol label switching (MPLS)-based data networking services. The 5620 SAM-E module provides element management for the Alcatel 7750 Service Router (SR), 7450 Ethernet Services Switch (ESS) as well as Telcos T5C Customer Location Equipment. The 5620 SAM-P and 5620 SAM-A modules respectively support service provisioning and assurance, for services such as Ethernet virtual leased line (VLL) and virtual private network (VPN) service, Internet enhanced services, IP virtual private remote network (VPRN) services and triple play broadband aggregation services. The SAM-O module provides an open, extensible markup language (XML)-based OSS interface.

VistaLink for the Alcatel 5620 Service Aware Manager

Its industry-leading operations, administration, maintenance and provisioning (OAM&P) features enable direct fault correlation between device and networking alarms and impacted services to enable rapid fault diagnosis, root cause analysis and troubleshooting. InfoVista InfoVista is a best-of-breed OSS independent software vendor (ISV) that is widely recognized for its vision and technological innovations. Over 550 customers worldwide have relied on InfoVista solutions to monitor their network performance metrics and SLAs. InfoVistas success as a leading provider of carrier data network management and service assurance solutions is attributable to VistaFoundation, a robust, highly scalable platform that provides real-time performance monitoring and customizable service level assurance and reporting within precongured service-centric performance management solutions.

suitable for large heterogeneous networks while fully leveraging the capabilities of the Alcatel 5620 SAM suite. Together, the InfoVista product solution and Alcatels 5620 SAM enable operations teams to: > Obtain a real-time view of IP/MPLS network and service key performance indicators (KPIs) at a glance > Quickly and proactively identify quality of service (QoS) performance degradation, routing and capacity problems > Improve the manageability and performance of large, networked IP/MPLS environments > Decrease mean-time-to-resolution (MTTR) > Improve service reporting and availability tracking > Allow 5620 SAM customers to leverage the full set of capabilities of the InfoVista suite

> Integrated performance monitoring and service level reporting in multivendor network situations > Interoperable with Micromuse/ Netcool product suite for converged network and service assurance

Integration Description
Alcatel 5620 SAM-O Interface Module This module offers an open and programmable interface for OSS integration support. SAM-O is based on XML/simple object access protocol (SOAP) and Java Messaging Services (JMS), state-of-theart technologies allowing easy integration in enterprise application frameworks. With SAM-O, ISV partners and system integrators are able to use widely available, off-the-shelf software development tools for integrating the 5620 SAM into their environment. SAM-O offers full access to all management functionality supported in the 5620 SAM and is ideal for automating frequent management tasks such as: > Network inventory bulk upload, conguration and accounting > IP/MPLS service activation and ow-through provisioning > On-demand service modication and extension > Network and service performance and accounting data collection > Service status and alarm reporting VistaLink for the Alcatel 5620 SAM communicates with the 5620 SAM to receive

Benets
> Plug-and-play IP/MPLS OSS solution developed by InfoVista with support from Alcatel > Fully tested and certied in Alcatel labs > Future-safe: cooperation and roadmapsharing between InfoVista and Alcatel ensure continued compatibility of new versions > Reduced OSS system integration cost, time and risk > Reduced cost of ownership and maintenance

Integrated Solution
VistaLink for the Alcatel 5620 SAM is a prebuilt integration module that provides the benets of best-of-breed, off-theshelf software without the typical costs and risks of complex integration projects. The combined solution provides Alcatel 5620 SAM customers with a sophisticated multivendor network performance monitoring and service assurance solution

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A L C AT E L

VistaLink for the Alcatel 5620 Service Aware Manager

performance monitoring and accounting data collection statistics. This businesscritical information is then integrated into InfoVistas comprehensive Service Assurance Solution, which provides sophisticated graphical reports for network performance management and

SLA supervision. These reports offer high value to network-facing, businessfacing and customer-facing end users. Since InfoVista also partners with Micromuse, the 5620 SAM integration with Micromuse/Netcool can be used to extend the InfoVista - Micromuse

integration, thereby enhancing the VistaLink for Alcatel 5620 SAM solution.

InfoVista - An Alcatel Connected Partner

The Alcatel Connected Partner Program is a selective partnering program with best-of-breed ISVs. Its purpose is to help service providers reduce OSS integration

Figure 1 - VistaLink and 5620 SAM Integration

cost, time and risk by creating plug-andplay OSS application solutions that are compatible and precertied to interoperCustomer, Marketing and Operations Portal Views

ate with Alcatel management solutions such as the 5620 SAM. InfoVista has been a Connected ISV partner since mid-2004 and therefore has beneted from training and technical support from Alcatel throughout the design, develop-

Vistaportal Real-Time and Aggregated Reports

ment, testing and deployment of this solution. The VistaLink integration for the 5620 SAM has been certied by Alcatel under this Program.

Vistamart

Vistalink

Data Consolidation Real-Time Service Level Violations 3rd Party Fault/Event Management e.g., Micromuse

Application Requirements
> Alcatel 5620 SAM release 2.0 or higher > Alcatel 5620 SAM-O XML Interface module > VistaFoundation release 2.0 or higher

Automated Report Provisioning 5620 SAM

InfoVista Servers

IP/MPLS/Ethernet

Applications Telco T5C 7450 ESS 7750 SR

Servers

Global Managed Infrastructure

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VistaLink for the Alcatel 5620 Service Aware Manager

Figure 2 - Sample Reports

Service Definition

Resource Supporting the Services

Drill Down to Technical Details

Service Level Agreement

Further Information
Alcatel 5620 SAM product information from Alcatel: > http://www.alcatel.com/5620sam InfoVista product information: > http://www.infovista.com/products

Availability
The VistaLink for the Alcatel 5620 SAM is available through InfoVista.
InfoVista S.A. Worldwide Headquarters 59 Composite Way 6, rue de la Terre de Feu 91952 Courtaboeuf Cedex Les Ulis France Tel: +33 (0) 1 64 86 79 00 www.infovista.com North America HQ InfoVista Corporation 12950 Worldgate Drive Suite 250 Herndon, VA 20170 USA Tel: +1 703 435 2435 Asia-Pacic HQ InfoVista Pte Ltd Block 750C, #03-16/17 Chai Chee Road Singapore 469003 Tel: +65 6449 7641

w w w. a l c a t e l . c o m Alcatel and the Alcatel logo are registered trademarks of Alcatel. All other trademarks are the property of their respective owners. Alcatel assumes no responsibility for the accuracy of the information presented, which is subject to change without notice. 02 2005 Alcatel. All rights reserved. 3CL 00469 0782 TQZZA Ed.02 18961