42PFL8404H/12 Philips LCD TV 42PFL8404H 107 cm (42") Full HD...

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42PFL8404H/12

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Frequently asked questions

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Question
What issues are solved by a software upgrade?

Answer
Every software update solves different issues. A software update ensures that your TV is performing optimally in accordance with the latest technological developments. To check if there is new software available for your TV, you have to check if the software version on the Philips support website is higher than the software version in your TV and update it if necessary.

Follow these procedures to check the current software version on your TV.
1. Press the button on the remote control to access the home menu.

2. Use the cursor button to select SETUP and press the 'OK' button to confirm. 3. Press the cursor down to select SOFTWARE UPDATE and press the cursor right. 4. Select CURRENT SOFTWARE INFO and press the 'OK' button to display the current software version on your TV set.

Check the software version against the latest TV software on the Philips support website. Refer to the SOFTWARE & DRIVERS section.
If the TV software version is lower than the version posted on the website means your TV set needs to be upgraded. Follow the instruction in the user manual or readme file of the firmware upgrade on how to upgrade your software.

The latest software solves the issues below:

NOTE: Each release contains all solutions identified in the earlier version. Q5481_0. 26.78.0 No sound from external devices through HDMI connection. Q5481_0. 26.76.0 No picture and sound (blank screen) observed on HD video content through HDMI connection. TV menu operation becomes extremely slow when the audio language is changed on digital cable service (DVB-C). Q5481_0. 26.75.0 The Finnish subtitles will only be displayed after you switch channel. Q5481_0. 26.73.0 TV switched off and on by itself when viewing pay channels/services with a Conditional Access Module (CAM) inserted. (Only applicable to country, Netherland) Hungarian language option cannot be selected on the HDMI CEC device language menu with the TV remote control.

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42PFL8404H/12 Philips LCD TV 42PFL8404H 107 cm (42") Full HD...

http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=42PFL8404H/12&...

Q5481_0. 26.72.0

Parts & accessories

Video freeze or macro blocks observed on HD digital broadcast at the interval of 10-12 minutes. Q5481_0. 26.70.0 Error message appear on screen when viewing pay channels/services with a Conditional Access Module (CAM) inserted. Q5481_0. 26.69.0 TV switched off by itself after 2 hrs of operation.

CRP828/01 Philips Mains cord

RC4709/01 SHC8585/00 SHD9100/00 SHD9100/05 Philips Remote control Philips Wireless Philips Cineos Digital Philips Cineos Digital All user settings (e.g. deltahome volume) are lost after channel installation/update.

SHP8500/00 Philips Hi-fi headphones

TV displays a message Scrambled program when switching from Free-To-Air (FTA) channel to a pay channel. Q5481_0. 26.66.0

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42PFL8404H/12 Philips LCD TV 42PFL8404H 107 cm (42") Full HD...

http://www.p4c.philips.com/cgi-bin/cpindex.pl?ctn=42PFL8404H/12&...

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