Tender Fee: Rs 200/-

M.L.SUKHADIA UNIVERSITY:UDAIPUR 313039

Tender for Item 3: Campus LAN Upgradation and Operation

PRESCRIBED TENDER FORM NOTE: Tender must be submitted strictly in accordance to all terms and conditions of the tender-notice, tender form of the university, otherwise the tender shall not be considered and shall be rejected out-right as the counter (firms own) terms and conditions are not accepted in any case. Bidder should read these terms and conditions very carefully and comply strictly while submitting their tenders. If a bidder has any doubt regarding the interpretation of any of the terms and conditions or specifications mentioned in those documents, he should get these clarified before submitting the tender from the Purchasing Officer, The decision of the purchasing Officer regarding the interpretation of the conditions and specifications shall be final and binding on these tenders(bids). TWO SETS OF THIS TENDER FORM CONTAINING THE FOLLOWING ENCLOSURES ARE BEING SENT: Page No

1 2 3 4 5 6

Notice Inviting Tender Eligibility Criteria General Terms and Conditions of Tender Scope of Work Technical Bid form Financial Bid form

2 3 4 9 13 15

Submit Technical bid and financial bid separately as per details given under special terms and conditions para(1) in sealed envelopes failing which Tender will be rejected.
Please retain one set for your record and submit one complete set dully filled in signed and stamped along with earnest money remittance documents. Encl. As above DIRECTOR, UNIVERSITY COMPUTER CENTRE DETAILS ABOUT THE TENDERER:

(To be filled in by the tenderer)

Name of the Biddinf Company/Firm Contact Person (Authorised Bid Signatory) Correspondence Address

Mobile No. Telephone Number (Land Line) & Fax Website & E-mail Address EMD Bank Draft/Pay Order payable at Udaipur. (Cheques /FDR are not acceptable)

Amount Rs 14,200/DDno..Dated: Bank

DECLARATION

I/We hereby declare that I/We have read all the General, Special Terms and conditions and scope of work & specifications of the tender items of the University and I/We agree to confirm to these.
SIGNATURE OF THE TENDERER WITH HIS FIRM'S RUBBER STAMP

UNIVERSITY COMPUTER CENTRE MOHANLAL SUKHADIA UNIVERSITY, UDAIPUR No.MLSU/UGC-EQ//NIT/2013/919 21/1/2013 TENDER NOTICE Sealed tenders are invited on or before 20/2/2013, 1.00PM for the purchase of items under following categories. Tenders will be opened on the same day at 2.00PM in the presence of the representatives of the firms. Tender forms and other details can be obtained from office of the undersigned on payment of required tender fee or can downloaded from university web site www.mlsu.ac,in from 25/1/2013 Sno 1 2 3 4 5 6 7 8 9 10 Item Network Equipments for WIFI & Lab. Linux Server Campus LAN: Up gradation and Operation Smart class room Equipments Fire Extinguishers Licensed Software Lab Equipments FPGA Board and simulators Computers, Printers and Peripherals Maintenance: Computer /UPS/ Refrigeration etc. Cost 8lacs 4lacs 7lac 8lacs 1lacs 5lacs 5lacs 2lacs 3lacs 4lacs EMD (Rs) 16,000/8,000/14,000/16,000/2,000 10,000 10,000 4,000 6,000 8,000 Tender fee 200/200/200/200/200/200/200/200/200/200/-

DIRECTOR

Eligibility Criteria
The following criteria must be fulfilled by a Bidder 1. The bidder must be a company/firm registered under the India Company Act,1956 or a proprietary firm or a firm registered under partnership Act 1932. No consortium is allowed. Necessary certificates must be enclosed 2. The bidder must have been in business for at least three years. Annual Sales turn over of the firm in the last financial year should at least Rs 14.00 Lakhs. Copies of financial report such as P&L A/c Balance sheet, IT returns should be accompanied with technical bid 3. The bidder must have successfully maintained or operated a similar Campus Network (Any network consisting OFC connectivity of 2km or more to multiple buildings, multiple servers, routers,network management etc. providing connectivity to 300 or more nodes) of any Educational/Govt. Organizations Copy of work order & certificate must be enclosed with technical bid 4. The firm must have experienced qualified engineers and Technicians 5. The bidder must have an office or a service centre at Udaipur 6. The firm must have necessary Service Tax registration with Govt. Copy of registration should be attached with technical bid

MOHAN LAL SUKHADIA UNIVERSITY,UDAIPUR

GENERAL TERMS AND CONDITIONS NOTE: Tenderers should read these conditions carefully and comply strictly while sending their tenders. If a tender has any doubt regarding the interpretation of any of the conditions or specification mentioned in the tender notice, he should before submitting the tender, refer these to the undersigned and obtain clarification. The decision of the University regarding the interpretation of the conditions and specifications shall be final and binding on the tenderer. 1. Tender should be sent to the DIRECTOR, UNIVERSITY COMPUTER CENTRE M.L.SUKHADIA UNIVERSITY UDAIPUR-313 039 (RAJ.) by registered post so as to reach this office on or before due date and time or can be directly submitted in the office of the DIRECTOR, UNIVERSITY COMPUTER CENTRE. The sealed envelope must contain

(A) TECHNICAL BID in a sealed envelope marked TECHNICAL BID (i) Earnest Money Deposit in the form of a Crossed Bank draft in the name of DIRECTOR, UNIVERSITY COMPUTER CENTRE, MLSU, UDAIPUR (ii) Tender form page -1 duly filled and signed by the bidder (iii)Terms and conditions of the tender signed by the bidder (iv)Scope of the work & details signed by the bidder (v)Technical Bid form dully filled and signed along with all supporting documents to prove eligibility of the bidder to submit the offer. Technical Bid must contain following documents (a) Copy of Registration of the firm (b) Copy official reports such as P&L account , Balance sheet, IT returns (c) Copy of Tax Registration certificates (d) Brief report about the business conducted by the bidder (e) Work orders and Work experience certificates issued by Institutions and Government organizations to prove experience (f) Any other documents to prove certifications, Professional competency to carry out the work Please do not enclose any financial bid or documents where rates or cost are quoted in the sealed envelope containing technical bid. If a quote or financial bid is found inside technical bid, the tender may be rejected. All technical bid without requisite EMD will be rejected.

(B) FINANCIAL BID in a sealed envelope marked FINANCIAL BID and must contain financial Bid form where rates or cost are filled in. All rates must be quoted without any corrections.
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Please write down the name of the Bidder on both sealed envelopes TECHNICAL BID and FINACIAL BID Enclose both sealed envelopes of TECHNICAL BID and FINACIAL BID inside a single envelope and write following details on it i. bear the name and address of the Bidder; ii. should be addressed to the tendering authority iii. bear the specific identification of this bidding process pursuant to NIT and any additional information as specified in the bidding document; and iv. bear a warning not to open before the time and date for bid opening, in accordance with the NIT

NIT No

dated.

DUE DATE:

TENDER ITEM:.. Name and address of the Tenderer:.

Technical Bid will be opened on the prescribed due date of the tender. All tenders without EMD will be rejected The date of opening of financial bid will be either declared in the meeting or will be informed separately. The Financial of the firms satisfying eligibility conditions and quoted for items as per specifications will only be opened. Decision of the committee constituted for this purpose will be final.

2 .In case the bids are not received from sufficient number of firms up to the stipulated day and time, last date for receiving and opening the tenders can be extended by the University. 3. If the tenderer resiles from his offers new terms after opening of the tender, his earnest money is liable to be forfeited. 4 The submission of more than one tender for the one and same category and under different names is prohibited. If any time it is discovered that this condition has been violated, all the tenders of the firm shall be rejected or contract (s)cancelled the earnest money or security deposit(s) forfeited to the University. 5.The tender must be accompanied by an Earnest Money as demanded in the NIT without which it will not be considered and rejected outright. The earnest money should be remitted as a crossed Bank Drafts, of any scheduled bank in the name of DIRECTOR, UNIVERSITY COMPUTER CENTRE,MLSU Note: Cheques and FDR are not acceptable in any case.

6. Refund of Earnest Money : The earnest money of unsuccessful bidders shall be refunded soon after final acceptance of tender/ bid; 7. The successful tenderers shall be required to deposit an amount of security equal to 5% of the value of the order placed with them and execute an agreement with the University on a non-judicial stamp paper of Rs 1000/- for providing service/carrying out work as given in details of work as well as terms and conditions . 8. Forfeiture of Earnest Money: The earnest money shall be forfeited in the following cases :i. When the bidder withdraws or modifies the offer after opening of tender/ bid but before acceptance of the tender/ bid; ii. When he does not execute the agreement, if any, prescribed within the specified time; iii. When he fails to commence the supply of the items as per purchase order within the time prescribed; iv. When the bidder does not deposit the security money after the purchase order is given. 9. Forfeiture of security deposit: Security deposit shall be forfeited in the following cases :i. When any terms and conditions of the contract is infringed; ii. When the bidder fails to provide services/carry out work satisfactorily; Notices will be given to the bidder with reasonable time before earnest money or security deposit is deposited is forfeited. 10. The tendered rates must be valid atleast for a period of six months from the date of opening the tender. If the rates quoted is not valid for the above period, tenderer should mention the same explicitly in their offer. However, in the event of downward trend in the rate, university reserve the right to negotiate the rate or reduce the validity of the rate. 11 The DIRECTOR, UNIVERSITY COMPUTER CENTRE, M.L.Sukhadia University, Udaipur reserve the right to accept any tender, not necessarily the lowest, reject any tender without assigning any reason and accept any tender for all or any one or more items for which tender has been submitted. 12. In case the rates quoted by all the tenderers are very high, or do not suit to the University, negotiation can be conducted as per rules. 13.. The contract can be repudiated at any time by the DIRECTOR, UNIVERSITY COMPUTER CENTRE,Mohan Lal Sukhadia University,Udaipur if the Purchase order is not executed in time and or to satisfaction after giving an opportunity to the contractor (tenderer) for being heard.
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14. The tender must be submitted accurately in accordance with the conditions of the tender and all the enclosures (duly signed and stamped) must be attached along with the tender as demanded otherwise the tender will be rejected. 15. Legal proceedings if any arising on this tender shall have to be lodged in the courts situated in Udaipur and not elsewhere. 16. The tenderes should not quote their own (means counter) conditions while submitting the tender. Any counter conditions or counter proposals submitted by the tenderes will not be considered at all. If a tenderer imposes conditions mentioned herein his tender is liable to summarily rejection. The firms intending any conditions shall not be considered in any case. 17 RATES MUST BE QUOTED IN THE TENDER FORM ONLY. Rates must be quoted against each item in the tender form. Tenderer should not quote the rates like open bid type. Rates quoted any place other than tender form will not be considered. 18. After placing the order, the approved firm will be required to provide the Service/items ordered within a period of 30 days. Wherever, software development work is involved, the firm should complete system study and present the report within 15 days from placing the order. Based on the complexity and effort required for software development assessed by a committee, time period of 15 days to45 days will be provided for completion of the software development work and commissioning the software. 19. Wherever application development work is involved, the approved firm should provide the source code on a DVD to the university along with license agreement permitting the university to use the application directly by compiling source code with or without modifying the same. However, the source code of the application shall not sold or will be shared with any other party. 20. If the tenderers fails to provide the service or required work within the period specified in the purchase order, the purchase officer shall make following deductions (a) Delay upto 1/4th of the time period of supply : 2.5% (b) Delay 1/4th and above but less than of supply period: 5% (c )Delay and above but less than 3/4th of the supply period: 7.5% (d) Delay more than 3/4th of the time period of supply : 10% If the delay is more than 30 days from the period of supply mentioned in the order, department/purchasing officer may deduct amount after evaluating loss due to the delay. 21. University shall not accept any advance payment terms of the tenderer. 22. Minimum One year warranty must be provided for all equipments/hardware etc supplied to the university. 23.The equipments quoted in the bid manufacturer. must be an item manufactured by a reputed

24. The supplier must install equipments/hardware supplied and demonstrate all features. for laboratory equipments/training kits etc., at least one experiment using the equipments must be performed and a report of the same must be enclosed with the installation report. 25. The services /Work /specifications mentioned in the tender form is based on requirements received from different departments/Units. Purchase orders will be released by Drawing and Disbursing Officers(DDOs) Purchase Officers as per their requirement and payment for the same will be made by the DDOs concerned. 26 The approved tenderer shall not assign or sublet the contract or any part there of to any other party. 27. The University reserves the right to accept any tender not necessary to lowest, reject any tender without assigning any reason and accept any tender for all or any one or more items or the articles for which tender has been given. 28.It is made clear that tender must be submitted accurately in accordance with the condition of the tender and the necessary documents must be invariably be enclosed where demanded. In the event of non-submission of these essential documents, the tender shall not be considered and shall be treated as rejected without notice or any reference. 29. All the human resources deployed in the university to provide services must wear Identity badge of the Approved agency (Name of the firm, Name of the resource, Signature of the authorized signatory) using a neck lace. Penalty of Rs 100/- per day will be deducted from the bills if the resources are found not wearing the Identity badge. 30. All the resources deployed in the university premises for providing services must wear only socially acceptable dresses. The approved firm should have a dress code and the resources should strictly adhere to it. 31. All human resources deployed to provide services in the university by the approved firm must be employee of the approved firm. Payment of their salary and other benefit shall be the responsibility of the approved firm. The approved firm shall be responsible for supervision of the of the human resources. The university shall not be responsible for any claim from the part of the human resources deployed by the firm. 32. Special terms and conditions specific to the work to carried out ,if any, given in the Section SCOPE OF THE WORK or with details of the work shall be a part of the terms and conditions of this tender .

DIRECTOR, UNIVERSITY COMPUTER CENTRE

I/We hereby declare that I/We read carefully all the above mentioned TERMS AND CONDITIONS. I/We agree to these.

Dated:________

SIGNATURE OF THE TENDERER WITH FIRM'S RUBBER STAMP

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SCOPE OF THE WORK/DETAILS OF ITEMS TO BE SUPPLIED

Mohanlal Sukhadia University Campus Network consists following:

1.Two campus LAN s (one in the old campus and other in the main campus (4km apart) ) in the two campuses of the university interconnected using OFC and standby outdoor wireless connection 2. Gigabit Ethernet backbone using about 4 km Single mode OFC and 2km Multimode OFC 3. LAN spread in about ten separate buildings in the old campus and in about 14 buildings in the main campus connecting about 500 nodes 4. Gigabit Internet connectivity and Broad Band Internet connections 5. Main and departmental Servers in the Intranet ( Windows & Linux ) 6.Gateways,Routers, Managed Switches unmanaged switches, Wireless Access points,UPS etc. ( About 150 network devices located at different buildings) 7.Video conferencing Equipments,IP PBX Systems, IP cameras etc. integrated to the network.

SCOPE OF WORK

Upgradation 1.Installing and commissioning 1 GBPS LAN connectivity by laying about 1 km Single Mode cable from Internet Centre to VC residence, 500 mtrs /Guest House etc. Cable will be provided by the university. Cable Laying work by digging at least 3ft deep and 1ft breadth in soft soil and burying the armored OFC cable inside PVC pipe of dia 1ft and thickness 5mm (PVC Pipe must be provided by the firm) After laying cable, Cable Marker (4ftx1ftx1/2ft stone painted white and marked OFC in Yellow must provided by the contractor) must be installed every 100 mtrs. All termination work,mounting of Rack, installation of patch panel, switches etc. at three locations and structured cabling work using PVC tubes 1 inch size of 1000 ft must be carried out All materials for structured cabling must be provided by the firm.

Operation To make daily operation of the Campus LAN to provide 99% or more uptime by providing following IT services 1. Provide IT services of one Network Engineer having Network certification (DLink/CISCO) & B.Tech./MCA degree and at least six months experience in managing Campus LAN of similar size that in University from 10AM to 6PM, 6 days in a week for day to day management, monitoring, maintenance backing up logs, monitor Internet bandwidth etc, rectify network problems & complaints to ensure at least 99%uptime of the network The Technical bid must contain Biodata of Engineer. Following is a list of daily work to be carried out by the Network Engineer. Daily report must be submitted to the Incharge (a). Report sharp at 10AM and record status of connectivity and LAN speed upto all managed switches. Performance Analysis of the data (b) Check server logs and records and performance analysis of the data. Check UTM logs and make performance analysis. Identify threats and vulnerability (d) Setting server,UTM and Network devices for maximum performance of LAN (e) Supervise user grievances and solve them within24 hrs of reporting. Each complaint from user must be given complaint number. The network engineer will be required to contact users who have lodged their complaints and find out their problem and send network technician to solve the problem. Network engineer should contact user and take report about status within 24 hrs and must be recorded in a register. Submit weekly status report to Incharge. (f) Network engineer will be required to visit locations where Network devices ( managed switches and wireless access points are installed) and record its physical presence. The equipments must be mounted safely and surroundings must be clean. (g) Network Engineer will be required to visit users whose problems are not solved within 24 hrs and personally attend them. (h) In case of replacement of network devices and installation of new equipments/cables etc., requirement will be raised to incharge within 24 hrs of detecting the requirement. (i). The Network engineer must have a mobile number and attend calls from users.

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(j) The contractor who provided IT services of Network engineer will be responsible for proper satisfactory functioning of LAN. Random feed back of users will be taken for satisfactory working of LAN. (k) Complaints regarding damages or malfunctioning to Network devices/servers which requires attention of the engineer of the suppler must be lodged to the Supplier or service centre within one hour from detecting such damages. Regular follow up must be made to get the equipments replaced or repaired. (k) Network engineer should leave only 6PM from Campus 2. To provide IT services of Two Network Technicians( 12th+ Completed Diploma in Computer Hardware/ CCNA courses/ One month training in networking ) capable of carrying out day to day work at sites as described below (a). Report sharp at 10.00AM in the Internet centre and report to Network Engineer (b) Attend complaints as per instruction of the network engineer (c). Physically inspect specified locations and check Internet connectivity and speed. (d) Physically inspect all network devices installed in the campus. (e) Check status of UPS (f) Receive user complaints and give a grievance number. Log the complaints to network engineer. (g) Attend computers and other devices as per instruction.

(h). The Network technician must have a mobile number and attend calls from users. (i) Help in laying cables, mounting devices etc. (j). Do crimping /making LAN cables etc. (k) Leave only at 6PM from campus The IT services to be deployed in the campus will be tested to assess their capability to operate the network by a committee. Testing of one engineer and two Technicians will be done free of charge by the University where as Rs 5000/- will be charged for an engineer and Rs 1000/- per technician upto maximum two engineers and four technicians. If the firm fails to provide suitable person, their offer will be rejected and service will be hired from next lowest tenderer.

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Working hours for IT services Resources deployed by the firm 10AM to 6PM daily except on Sundays and national holiday. In case the national holiday in a week exceeds one, the resources deployed by the firm should attend the network for at least 2 hrs and ensure the network is working satisfactorily Penalty 1.Rs 1500/- per day will be deducted for every day of unauthorized absence of network engineer and Rs 500/- per day for the unauthorized absence of network technicians. If the firm provides alternate arrangements, deductions shall not be made.

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TECHNICAL BID FORM Tender for Item 3: Campus LAN Upgradation and Operation

NITNo.&DATE: 1. Name and address of the Bidder:

Please submit technical bid with supporting documents along with EMD in as a separate envelope as prescribed under para (1) of special terms and conditions Sno Particulars 1 Name of the Bidder with complete address & Telephone number Information to be provided by the Bidder

Details of Earnest Money Deposit Made Registration Number & Date of establishment of the firm Copy of registration should be attached as a proof. No. of years experience in the business (Attach certificate from CA or Purchase orders) Turn over during last financial Year from business (Submit CA certificate /Audited balance sheet) No of years experience in providing the network operation/maintenance by deploying network staff (Attach Work Order/ Certificate from CA) Give name of Educational Institutions/ Govt firms for which network items supplied and Installed Network Products ( Enclose List with contact numbers of Incharges) Any other Certifications/Licenses (Enclose proof) Service Tax Registration Number & date. PAN number of the firm (enclose
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2011-12

10

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photocopy) 12 Size of the network for which maintenance /operation service provided. (attach work order/certificate) Network Up time guaranteed Name and biodata of of engineer to be stationed No. of Servers: No. of Clients No. of Managed Switches No. of Routers %

13 14

This is to certify that I/We have read all the terms and condition of the tender and agree to abide by the same. We have also read eligibility conditions to participate in the tender, Details of the work to be carried out and other details made available with this form and understood them. Signature of the Authorised Signatory Rubber Stamp of the firm Date:

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MOHANLAL SUKHADIA UNIVERSITY, UDAIPUR

FINANCIAL BID TENDER FORM Tender for Item 3: Campus LAN Upgradation and Operation ( To be submitted separately in a sealed envelope as per para (1) of Special terms and conditions)

NITNo.&DATE: Sno Detailsofitem/work

Rate(inclusiveof Totalcost alltaxes) (inclusiveofall taxes)

Upgradation
Laying OFC cable as prescribed in scope of work (OFC will be provided by the university) Per mtr For 1 km:

Configuring 1Gbps LAN by Per end of Fiber(6 installing rack,patch core) panels,switches etc and establishing connectivity including termination work. (Equipments and materials provided by university) Structered cabling work including. all materials like PVC pipes/nails ,clips etc. Mounting IO box and termination (IO Unit provided by University). More than one cable can be pulled through single PVC pipe. TOTAL Per mtr length of PVC Pipe used.

Total cost for 6 ends.

Total cost for 1km distance of PVC pipe

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NETWORKOPERATION
Sno Detailsofitem/work Rate(Inclusiveof ServiceTax) Totalcost(inclusive ofServiceTax) Rate for One year

Network operation by providing Rate per month IT services of a Network Engineer qualified, experienced and to carry out daily work as given in the scope of work Network operation by providing IT services of Network Technicians qualified, experienced and to carry out daily work as given in the scope of work TOTAL Rate per month

Rate for one Year

This is to certify that I/We have read all the terms and condition of the tender and agree to abide by the same. We have also read eligibility conditions to participate in the tender, Details of the work to be carried out and other details made available with this form and understood them. Signature of the Authorised Signatory Rubber Stamp of the firm Date:

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ATTENTION TO THE FIRM SUBMITTING TENDERS PLEASE ENSURE THAT YOUR OFFER CONSISTS FOLLOWING TWO ENVELOPES 1.A SEALED ENVELOPE CONTAINING TECHNICAL BID ALONG WITH ALL SUPPORTING DOCUMENTS & EMD OF Rs 14,200/- inclusive of Tender form Fee and write following on the Envelope

TECHNICAL BID FOR ITEM -3 NIT: No.MLSU/UGC-EQ//NIT/2013/919 21/1/2013 DUE DATE: 20/2/2013 FROM: Name & address of the Bidder

2. ANOTHER SEALED ENVELOPE CONTAINING FINANCIAL BID

FINANCIAL BID FOR ITEM -3 NIT: No.MLSU/UGC-EQ//NIT/2013/919 21/1/2013 DUE DATE: 20/2/2013 FROM: Name & address of the Bidder

PACK ABOVE ENVELOPES IN A CLOTHED/GOOD QUALITY ENVLOPE & WRITE ON THE ENVELOPE TENDER AGAINST NIT: No.MLSU/UGC-EQ//NIT/2013/919 21/1/2013 DUE DATE: 20/2/2013

FROM: Name & address of the Bidder

SUBMIT TO: TO: THE DIRECTOR UNIVERSITY COMPUTER CENTRE VIGYAN BHAWAN BLOCK-A MAIN CAMPUS MOHANLAL SUKHADIA UNIVERSTY, UDAIPUR RAJASTHAN 313039 TEL: 0294-2471370
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ALL TENDERS RECEIVED AFTER 1.00PM, 20/2/2013 SHALL BE REJECTED. Please ensure following before submitting your offer 1. You satisfy all the eligibility criterion specified in the tender and submitted supporting documents to prove your eligibility. 2. EMD is submitted as a Crossed Demand Draft of a Bank in favour of Director, University Computer Centre payable at Udaipur 3. Rate or financial offers are not written any where in the technical Bid. 4. Attached technical information required to assess your capability to carry out the work. 5. No deviation from specifications acceptable. 6. Submitted offer for qualified and good quality/capability Human Resources for deployment in the University. Read carefully penalty clauses and payment terms. 7. Obtained clarifications required , if any, for the work/specifications/terms and conditions etc from undersigned.

DIRECTOR

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