SAP System Administration

Course descriptions: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM940 SAP R/3 Authorization Concept ADM100 SAP Web AS Administration I NET170 SAP Internet Transaction Server: Administration ADM102 SAP Web AS Administration II ADM106 Advanced SAP System Monitoring ADM325 Software Logistics ADM950 Secure SAP System Management ADM960 Security in SAP System Environments ADM110 Installation SAP R/3 Enterprise BC315 Workload Analysis ADM326 Upgrade SAP R/3 Enterprise BC326 R/3 Upgrade Planning and Implementation

Course descriptions: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM505 Database Administration Oracle BC511 Database Administration Informix ADM515 Database Administration SAP DB ADM520 Database Administration MS SQL Server BC525 Database Administration DB2/400 BC530 Database Administration DB2/390 ADM535 Database Administration DB2 UDB BIT660 Data Archiving

SAPTEC
SAP NetWeaver: Fundamentals of the Application Platform
Duration
2 day(s)

ADM940
SAP R/3 Authorization Concept
Duration
3 day(s)

Course Goals Course Goals

This course will prepare you to: Gain an overview of the significance of SAP NetWeaver Explain the architecture of SAP Web Application Server in detail. SAP Web AS is the central component of the application platform of SAP NetWeaver Explain and demonstrate effective ways to navigate in SAP systems

At the end of this course you will be able to: Explain the elements, strategies, and tools of the SAP authorization concept Create and assign authorizations using the Profile Generator Use the Central User Administration (CUA) tool

Target Audience
Project team members User/authorization administrators from administration and user departments system

Target Audience
Project team members Persons working in the area of mySAP Technology (for example, technology consultants, system administrators, developers)

Recommended: Knowledge of data processing

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform or SAP01 mySAP.com Overview Basic or advanced courses in at least one application area

Prerequisites

Software Component(s) and Release(s)

R/3 EP 4.70

Software Component(s) and Release(s)

SAP R/3 EP

Course Content
Introduction Elements of the SAP authorization concept User master record Working with the profile generator (roles, composite roles, derived roles, Customizing roles) Profile Generator: Installation and upgrade Integration into organizational management, including a demonstration (without structural authorization in HR) Access control and user administration (password rules, special users, user and authorization administration) Analysis and monitoring functions Special authorization components, use of area menus Transport of authorization components Central User Administration

Course Content
Introduction to SAP NetWeaver Navigation in SAP systems (SAP R/3 Enterprise) - Logon and screen elements - Access to system functions - Personalization SAP Web Application Server architecture - Processing of a user query - Structure of an instance Work process types and their uses - SAP development environment - Transports between SAP systems - Creating and editing SAP repository objects Communication and integration technology - Remote Function Call - Connecting to the Internet - Workflow - Data migration Introduction to SAP system administration

Notes
The concepts explained here are demonstrated using an SAP R/3 System. For the most part, however, they can be adapted to other components Basic SAP knowledge is essential for this course Back to top

Notes
This course provides basic knowledge that is necessary for all courses in the mySAP Technology curriculum The course SAPTEC (mySAP Technology Solution Overview) replaces the course SAP50 (mySAP.com Technical Fundamentals)

ADM100
SAP Web AS Administration I
Duration
5 day(s)

NET170
SAP Internet Transaction Server: Administration
Duration
3 day(s)

Course Goals
This course will prepare you to carry our basic administrative tasks

Course Goals
This course will prepare you to: Install, configure, and administrate the SAP Internet Transaction Server (SAP ITS) Discuss ITS security issues

Target Audience
SAP system administrators Technology consultants IT managers People involved in SAP system administration

Target Audience
System administrators Project managers who want to gain an overview of the technical system environment Technical consultants

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Working knowledge of at least one operating system and one database system

Prerequisites

Software Component(s) and Release(s)

WEB AS 6.20

Course Content
Starting and stopping an SAP system Means of system configuration Configuration of the online documentation Configuration of periodic automated tasks involving the database, for example, scheduling backups Transport functions in SAP systems Applying patches, add-ons and plug-ins Scheduling tasks in the background Definition and integration of printers Setting up and maintaining users Using role maintenance to assign authorizations Basic tasks concerning user management Fundamentals of system security Working with system monitors Basics of SAP Data Archiving Structured error searches SAP Solution Manager

Essential: Basic technical knowledge of the SAP basis components Basic knowledge of Internet technology Knowledge of the Microsoft Windows NT4.0 Server/Microsoft Windows 2000 Server operating system Knowledge of the Micorosoft Internet Information Server (IIS)

Software Component(s) and Release(s)

R/3 4.6C

Course Content
Network and Windows NT Internet principles Setting up Web servers using the example of the Microsoft IIS Architecture and features of the SAP ITS Installing the SAP ITS using single-host and dualhost configuration, and in a cluster Administrating the SAP ITS Configuring and testing the SAP ITS Analyzing and correcting problems Installing and administrating the IACOR Installing and configuring the SAP@Web Studio Monitoring Upgrade

Notes
SAP Web AS is the central component for the application platform of SAP NetWeaver In combination with SAPTEC (SAP NetWeaver: Fundamentals of the Application Platform), this course provides a solid foundation for future system administrators of SAP. The course is the prerequisite for many follow-up classes on specific administrative topics of SAP System Administration

Notes
The course materials are only available in English. This course does not cover the development of SAP ITS-based Web applications Back to top

ADM102
SAP Web AS Administration II
Duration
3 day(s)

ADM106
Advanced SAP System Monitoring
Duration
2 day(s)

This course will prepare you to: Explain how to perform additional administrative tasks that are not dealt with in the ADM100 course (SAP Web AS Administration I)

Course Goals

Course Goals
This course will prepare you to: Obtain expert knowledge of the CCMS Monitoring Infrastructure Configuration of the central monitor for a mySAP system landscape

Target Audience
SAP system administrators Technology consultants

Target Audience
SAP System Administrators Technical Consultants

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I Experience of administrating SAP Systems

Prerequisites

Software Component(s) and Release(s)

WEB AS 6.20

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I Practical experience of transactions RZ20 and RZ21 Recommended: ADM102 SAP Web AS Administration II

Course Content
Technology components in the Internet environment - SAP Internet Transaction Server (SAP ITS) - Internet Communication Manager (ICM) - SAP J2EE Engine - SAP Web Dispatcher Globalization - Multiple languages in an SAP system - Multiple code pages in an SAP system and Unicode Technical aspects of external communication - Linking an external mail server using SAPconnect and SMTP Extended CATT (eCATT) Central user administration (CUA) Connecting to directory services using LDAP Outlook: Architecture of the SAP Exchange Infrastructure (SAP XI)

Software Component(s) and Release(s)

WEB AS 6.20

Course Content
Configuration and basic user functions of the CCMS monitor Monitor property variants Threshold values in attribute groups Maintaining methods in MTE classes E-mail notification of errors Creating static and rule-based monitors yourself Special monitors for mySAP components Monitoring remote systems Agent techniques Steps for configuring central monitoring Solution Manager

Notes
SAP Web AS is the central component of the application platform of SAP NetWeaver After attending the ADM100 (SAP Web AS Administration I), this course provides additional knowledge for SAP system administrators

Notes
The course material is in English, the course is held in the appropriate national language Back to top

ADM325
Software Logistics
Duration
5 day(s)

ADM950
Secure SAP System Management
Duration
2 day(s)

Course Goals

This course will prepare you to: Perform tasks for configuring TMS (Transport Management System) Choose and maintain the landscape strategy that meets customers requirements Gain an understanding of the methodology, concepts, and tools of SAP software logistics Use case studies to explain the tasks of an SAP System administrator for developing and maintaining SAP System infrastructure Learn the concepts and tools used to maintain and transport SAP objects

Course Goals

Target Audience
SAP system administrators Technology consultants Technical Customer Competence Center staff

This course will prepare you to: Identify and protect sensitive data and mechanisms in productive SAP Web AS-based solutions Use the Audit Information System from SAP to structure and conduct a thorough security audit Configure important security monitoring and tracing mechanisms Configure standard SAP role maintenance tools to produce company- specific, security-enhanced roles and authorization profiles Secure change management mechanisms in productive system landscapes. Secure system administration tools against misuse

Target Audience
Professional Security Auditors SAP System Security Administrators Project team members

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I Working experience with SAP system administration Recommended: Basic knowledge of the operating system and SAP System Administration

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I Recommended: Experience in security related issues Technical background (Web technology, ITS, SAP Basis) CA940 SAP R/3 Authorization Concept or ADM940 SAP Authorization Concept

Software Component(s) and Release(s)

WEB AS 6.10 WEB AS 6.20

Software Component(s) and Release(s)

WEB AS 6.20

Course Content
Overview of Software Logistics Transport Management System Configuration Change Management for Customizing Change Management for Development Transport Management Advanced Transport Management Client Copy Tools OCS Patches and SAPnotes SAP System Landscape Strategies

Course Content
Introduction and Overview Configuring and using the SAP Audit Information System Configuring and using auditing, logging, and trace tools from SAP Configuring secure role and authorization maintenance Securing Change Management Secure System Administration Critical Authorizations, Authorization Combinations, and Authorization Groups

Notes
We recommend that you attend this course immediately after the initial installation of your SAP system (bearing in mind the prerequisites)

Notes
This course presumes familiarity with many SAP system administration and system architecture functions The course material is available in English only Back to top

ADM960
Security in SAP System Environments
Duration
3 day(s)

ADM110
SAP R/3 Enterprise Installation
Duration
2 day(s)

Course Goals
This course will prepare you to: Raise awareness for security topics Improve security in a mySAP.com environment

Course Goals

Target Audience
SAP system administrators Project team members Persons responsible for technical system security

This course will prepare you to: Install an SAP R/3 Enterprise System Understand the technical principles of installing any SAP software component based on SAP Web AS 6.20

Target Audience
SAP system administrators Technology consultants

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I Recommended: Experience in security related issues Technical background (Web technology, ITS, SAP Basis)

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I Working experience with SAP system administration

Software Component(s) and Release(s)

R/3 EP WEB AS 6.20

Software Component(s) and Release(s)

WEB AS 6.20

Course Content
System Architecture of SAP R/3 Enterprise Working with the Installation Guide Installation Procedure - Java runtime environment - SAPInst Installation options - Central System - Additional Instances Post installation Procedures Troubleshooting

Course Content
Fundamentals and goals of system security - Authentification, encryption Network basics - Communication, TCP/IP, ports, routing, firewalls, proxies, SAProuter Security in SAP R/3 - Authentification, passwords - Auditing as intrusion detection - RFCs, Trusted RFCs, RFC-Destinations Encryption, SNC - Cryptography basics, PKI, TCS SAP Web AS, SAP ITS and Enterprise Portal - Encryption, SSL, SNC, authentification, certificates Single Sign-On - Logon Tickets, X.509, SSL, PAS Collaboration - network security DMZ, intrusion detection, Application Security: digital signatures

Notes
This course lets you install a real SAP R/3 Enterprise System on SAP Web Application Server 6.20. The system will be installed on Windows 2000 operating system and SAP DB. Specifics of installations on Unix- like operating systems and other databases will be covered to a certain extend in appendices. The main focus of this course lies on the doing of the installation. Theoretical concepts will only be covered where essential. Because this course demonstrates the installation of an SAP Web AS 6.20-based system, it is relevant for the installation of all SAP software components that are based on SAP Web AS Back to top

Notes
The understanding of the technologies introduced in this course requires a certain amount of prerequisite knowledge about basic internet security questions The course material is available in English only

BC315
Workload Analysis
Duration
3 day(s)

ADM326
Upgrade SAP R/3 Enterprise Duration
5 day(s)

Course Goals

Course Goals

This course will prepare you to: Undertake SAP R/3 performance monitoring and tuning

This course will prepare you to: Plan and perform upgrades to SAP R/3 Enterprise

Target Audience
SAP R/3 Enterprise administrators Technology consultants Project team leaders

Target Audience
SAP system administrators Implementation team members Technical consultants

Prerequisites

Prerequisites

Essential: ADM100 SAP Web AS Administration I SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Knowledge of the administration of a database and operating system

Essential: Knowledge of SAP system administration, and of databases and operating systems Recommended: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I or equivalent knowledge ADM325 Software Logistics or equivalent knowledge

Software Component(s) and Release(s)

R/3 4.6C

Course Content
Introduction to monitoring tools for performance analysis Workload monitor Buffer analysis Database monitor Operating system monitor Statistical records Memory management in SAP systems Expensive SQL Statements in SAP system and database Identifying expensive selects First steps in troubleshooting Table buffering Interface monitoring

Software Component(s) and Release(s)

R/3 3.1I R/3 EP WEB AS 6.20

Course Content
Reasons for an upgrade Planning an upgrade Upgrade tools (upgrade assistant, prepare, SAP R3up etc.) Phases of prepare and upgrade Integrating Support Packages Comparison of different upgrade strategies Adjusting modifications (SPDD and SPAU) Troubleshooting Behavior of DDIC during the upgrade Incremental table conversion Add-on integration How to minimize upgrade downtime Customer-based upgrad Upgrade of complex system landscapes

Notes
We recommend that you attend this course after gaining some experience with SAP system administration The performance problems and parameter settings covered in the course focus on SAP R/3 systems. The course includes exercises in which you analyze and solve typical performance problems The training system is an SAP R/3 system of release 4.6C The course materials are in English. However, the course is held in the language of the country where it takes place The examples will be shown in an SAP R/3 system with an Oracle database

Notes
This course focuses on the planning and execution of an SAP R/3 system upgrade from release R/3 3.1I to Enterprise 4.7 with SAP Web AS 6.20. This upgrade covers all intermediate releases (4.0B to 4.6C) Typical errors have been incorporated into the training system to enable participants to detect and solve them during the upgrade The operating system used for the training servers is Windows 2000; the database is Oracle. However, the focus is not on the operating system and the database but on the upgrade to SAP R/3 Enterprise and how to plan and perform it Transferring acquired knowledge to other databases and operating systems is relatively straightforward. The course materials are only available in English. However, the course is held in the language of the country where it takes place Back to top

BC326
R/3 Upgrade Planning and Implementation
Duration
5 day(s)

ADM505
Database Administration Oracle
Duration
3 day(s)

Course Goals
This course focuses on planning and performing upgrades from SAP R/3 Release 3.1I to 4.6C. This upgrade covers all releases between 4.0B and 4.6B. The course also includes a database upgrade. Various commonly made mistakes are used to demonstrate troubleshooting techniques. After attending this course, course participants will be able to plan an upgrade, estimate upgrade costs, and perform an upgrade.

Target Audience
Database administrators SAP system administrators Project team members Technology consultants

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Fundamental understanding of Oracle databases Recommended: SAP system administrators should attend the course ADM100 (SAP Web AS Administration I) Basic knowledge of system administration of at least one operating system

Target Audience
SAP R/3 administrators Technology consultants Project managers

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform ADM100 SAP Web AS Administration I or equivalent knowledge of SAP R/3 administration, databases, and operating systems

Software Component(s) and Release(s)

WEB AS 6.20 ORACLE 9.20

Course Content
Fundamentals of the Oracle database Data backups Backup concepts Backing up data Database restore and recovery of the database Database monitoring Working with BR*tools Working with CCMS tools Database storage management

Software Component(s) and Release(s)

R/3 4.6C R/3 3.1I

Course Content
Reasons for an upgrade. Planning an upgrade, Upgrade tools (upgrade assistant, prepare, SAP R3up etc.), Phases of prepare and upgrade, Integrating Support Packages, Comparison of different upgrade strategies, Adjusting modifications (SPDD and SPAU), Troubleshooting, Behavior of DDIC during the upgrade, Incremental table conversion, Add-on integration, How to minimize upgrade downtime Customer-based upgrade, Upgrade of complex system Landscapes, Performing a database upgrade

Notes
The course materials are only available in English. However, the course is held in the language of the country where it takes place. Back to top

Notes
The operating system used for the training servers is Windows NT; the database is Oracle. The focus, however, is on the SAP R/3 upgrade, and how to plan and perform it Transferring acquired knowledge to other databases and operating systems is relatively straightforward The course materials are only available in English. However, the course is held in the language of the country where it takes place

BC511
Database Administration Informix
Duration
5 day(s)

ADM515
Database Administration SAP DB
Duration
3 day(s)

Course Goals

Course Goals
This course will prepare you to Administer SAP DB using the databasess administration tools (DBMGUI, DBMCLI) and the tools offered by SAP Systems Implement appropriate data backup strategies Recognize performance bottlenecks

This course will prepare you to: Explain and demonstrate the use of the following CCMS database tools in SAP systems: SAPdba tool, BR* tools Develop suitable backup strategies Detect and solve performance bottlenecks

Target Audience
Database administrators SAP system administrators Project team members

Target Audience
Database administrators

Prerequisites

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Fundamental knowledge of the Informix Dynamic Server database system Recommended: SAP system administrators should attend the course ADM100 SAP Web AS Administration I Basic knowledge of system administration of at least one operating system

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Recommended: For SAP system administrators: ADM100 SAP Web AS Administration I Basic knowledge of administering at least one operation system Basic knowledge of relational databases

Software Component(s) and Release(s)

WEBAS 6.20 DB 7.3

Course Content
Data backup - Backup concepts - Performing database backups Database restore and recovery Database monitoring - Working with the SAPdba tool - Working with CCMS monitors Storage management Performance monitoring

Course Content
SAP DB basics and database structure Data backup - Backup concepts - Implementing backup Restoring and repairing the database Database monitoring - Working with the administration tools - Working with CCMS monitors Database configuration Performance monitoring

Notes
The course materials are in English. However, the course is held in the language of the country where it takes place

Notes
Customers who use SAP DB in conjunction with non-SAP products may also attend this course. In this case, attending SAPTEC (SAP NetWeaver Fundamentals of the Application Platform) is not a prerequisite Back to top

ADM520
Database Administration MS SQL Server
Duration
3 day(s)

BC525
Database Administration DB2/400
Duration
3 day(s)

Course Goals

Course Goals

This course will prepare you to: Explain the use of CCMS database tools in SAP systems and the SQL Server tool Develop suitable backup strategies Detect and solve performance problems

This course will prepare you to: Provide a detailed explanation of CCMS database tools in SAP systems Develop suitable backup strategies Detect and solve performance bottlenecks

Target Audience
Database administrators SAP system administrators Project team members

Target Audience
Database administrators SAP system administrators Project team members

Prerequisites

Prerequisites

Essential: SAPTEC (SAP NetWeaver: Fundamentals of the Application Platform) Basic knowledge of the Microsoft SQL Server database system and the Windows NT 4.0/Windows 2000 operating system Recommended: SAP system administrators should attend the course ADM100 (SAP Web AS Administration I)

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Fundamental knowledge of the DB2/400 operating system and database system Recommended: SAP system administrators should attend the course ADM100 SAP Web AS Administration I

Software Component(s) and Release(s)

R/3 4.6B

Software Component(s) and Release(s)

WEB AS 6.20

Course Content
Server Data backup - Backup concepts - Performing database backups Database restore and recovery Database monitoring - Working with CCMS monitors System configuration Storage management Performance monitoring

Course Content
SAP system architecture and SQL architecture Backup - Backup concepts - Performing database backups Database restore Database monitoring - Working with the SQL Server monitors - Working with CCMS monitors System management and problem solving

Notes
The course materials are only available in English. However, the course is held in the language of the country where it takes place Back to top

Notes
The course materials are only available in English. However, the course is held in the language of the country where it takes place. The ADM520 (Database Administration MS SQL Server) replaces BC520 (Database Administration MS SQL Server)

BC530
Database Administration DB2/390 Duration
5 day(s)

ADM535
Database Administration DB2 UDB
Duration
3 day(s)

Course Goals

Course Goals

This course will prepare you to: Provide a detailed explanation of CCMS database tools in SAP systems Explain the relationship between SAP data structures and DB2 database objects Administer and monitor database memory Develop suitable backup strategies Detect and solve performance bottlenecks Improve system performance

This course will prepare you to Use the administration tools in the SAP system and at the database level for the administration of DB2 UDB in an SAP environment Develop suitable backup and recovery strategies Detect and solve performance problems

Target Audience
Database administrators

Target Audience
Database administrators SAP system administrators Project team members

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Working knowledge of the DB2 UDB Rel. 7.2 Recommended: For the administration of SAP systems the course ADM100 SAP Web AS Administration I is necessary Working knowledge of the administration of atl least one operating system Working knowledge of DB2 UDB

Prerequisites

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform Working knowledge of the operating system and database system DB2 on S/390 systems Recommended: SAP system administrators should attend the course ADM100 SAP Web AS Administration I

Software Component(s) and Release(s)

WEB AS 6.10

Course Content
SAP systems on DB2 for OS/390 - Fundamentals and terminology - Dependencies Storage management and - SAP system database layout - Transactions for storage monitoring and storage management - DASD storage management - Main storage management Performance monitoring - SAP transactions for performance analysis Backup and recovery Backup and recovery options with DB2 on OS/390 Troubleshooting - System and situation analysis - Error detection - Generating traces Error handling Case studies

Course Content
Database backup / restore Database recovery scenarios Database log file handling Database monitoring with the SAP DB2 UDB monitor Specifics of database configuration in the SAP environment Storage management DB2 Redirected restore Working with DB2 Cost Based Optimizer from within the SAP system Handling the DB2 Dynamic SQL Cache analysis in SAP systems Performance monitoring High availability options Back to top

Notes
The course materials are only available in English. However, the course is held in the language of the country where it takes place. This course is run by IBM. For more information, refer to SAP Note 158875 and the Internet address given in the Note.

BIT660
Data Archiving
Duration
3 day(s)

Course Goals
Data archiving is used to reduce database tables within your SAP solution This course will prepare you to: Explain and demonstrate the data archiving concept Plan and implement SAP Data archiving projects

Target Audience
Project leader Project team System Administrators

Prerequisites

Essential: SAPTEC SAP NetWeaver: Fundamentals of the Application Platform

Software Component(s) and Release(s)

R/3 4.70

Course Content

What is data archiving? The archiving process The archiving object Customizing of archiving objects Finding data that is to be archived Schedule and Administration of archiving files Using tertiary storage media Access to archived and deleted data Archive information system Document Relationship Browser Planning and implementing an archiving project

Notes
The examples are based on frequently used archiving objects Back to top