RE: CV for ERP consultant - Sample CV.

Raghav 02-9-2012 07:25 AM

SYNOPSIS - End-to-end Strategic IT Consulting & ERP Implementation - 10+ Years Experience -Leadership Role Domain Exposure - Courier and Logistics - Food Processing - Gems and Jewellery - IT Organization PROFESSIONAL SUMMARY: - Technically savvy astute Information Technology professional with 10+ years of experience currently serving as a catalyst for ERP Solutions/Process Improvement through systems evolution, driving new ideas, objectives and development of systems evolution, thus enhancing the customer value and customer experience. - Designated as ERP & IT Consultant- In house ERP System with Inter Continent Couriers, London- UK - Having diversified expertise in implementing Information Technology and specialized skill implementation of all modules of ERP like Sales & Distribution, WMS Warehouse Management Systems, MM and Production planning modules alongside handling Project Management across various industry sectors. - Instrumental in implementing cost effective processes, through business intelligence, strategic business development, training, customer relationship management and strategic business alliances which contributed in cost rationalization and enhancing revenues for the organization - Consistent track record of timely deliverables of mission-critical large/ medium scale projects within budget using leading-edge technologies. - A high performer having excellent communication/inter-personal skills. - Ability to learn and use new systems and paradigms in considerably less time. TECHNICAL COMPETENCE: - ERP Implementation - Post Implementation Support - Software Development - System Analysis - Client Requirement Analysis - Technology Mapping - Networking - Production Forecasting - MIS Reporting - SAP PP From Global Enterprise InfoTech Solutions Mumbai OPERATIONAL EXCELLENCE: - Strategic IT Planning/ Consultancy - Financial Control - Quality & Service Excellence Initiatives - Workflow Automation integration & enhancements - Cost Rationalization and Meticulous negotiations - Systems & Application Integration - Leadership Abilities and Analytical skills - Customer Relationship Management (CRM) - Consulting, Training & Development - Geographical Exposure to varied technologies - Sectoral Analysis - Interpersonal Skills - Flexible & Energetic CAREER PROGRESSION: - Inter Continent Couriers, London- UK [Courier and Logistics] May '02- Till date ERP & IT Consultant- In house ERP System - Monumental Technologies Mar 01- Feb 02 Trainee Web Developer and VB Programmer AREAS OF EXPERTISE: Strategic Inputs/Service Delivery: - Expertise in driving processes including system implementation, maintenance, support and its enhancements in generating a high level MIS including its ease of use, readability, speed and reliability - Driving short, medium and long term strategic developments of the systems and its relevant processes to support the underlying business objectives, processes and end users deliverables

- Spearheading wide range of initiatives pertaining to Quality Deliverables, Customer Support through effective training programs, audit compliances, certifications and subsequently cost rationalization ERP Implementation: - Managing entire ERP project operations with a view to achieve business objectives and ensure optimum utilization of available resources. - Administration of ERPs, like: - User creation, authorization control and system support for - Customization/ Development of sessions in ERPs. - Documenting user requirements and developing specifications for customization. - Responsible to research for new updates of the ERP system in relation to the business domain and enhance the IT Infrastructure - Integrating with other modules, integration testing & extending Post Go-live support, including training support to end-users. - Drafting functional requirements for ERP systems to represent the processes and functions involved. - Guiding the users in using various modules and the management for various functional issues. - Interacting with users and management by calling the meetings to provide the solution. - Rendered Post implementation support Production Management - Adept at handling day-to-day changes in production activities. - Responsible for maintaining the Routings of the production. - Streamlining order process time and checking the stock for production. - Meeting MRP product requirement for the assigned Customer service facilities. - Liaising role between plant operations and headquarters planning. - Provide production forecasts which allow the plant to maintain consistent staffing levels. - Finalized production Strategy in SAP system for MRP runs. Technical Support - Responsible for: - Networking Issues like setting up LAN/WAN connections. - Day-to-day updates for servers. - Setting up backup and disaster recovery plans. - Invoicing the customers using the ERP system. - Solving customer queries in regards to invoices and online booking system. Team Management - Led and motivated team for successful program kick-off with cross-functional multi-site teams/partners for effecting design and development activities. - Assisting in the professional and technical development of team leaders enabling them to set technical goals, monitor, mentor, coach and assist team members to deliver quality support. - Ensure regular training of all team members to advance existing team performance ACADEMIC QUALIFICATION MBA [Information Management System] Bachelors Degree [Computer Science] PERSONAL DETAILS: DOB: Languages Known: Hobbies: Address: