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Hardware Reference
MK-99BA0012-05
2010 Hitachi, Ltd., Hitachi Data Systems Corporation, ALL RIGHTS RESERVED This document applies to Hitachi HighPerformance NAS Platform powered by BlueArc version 1.0. While the information in this publication is believed to be accurate, Hitachi Data Systems makes no warranty of any kind regarding this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hitachi Data Systems shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
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Trademarks
Hitachi is a registered trademark of Hitachi, Ltd. in the United States and other countries. Hitachi Data Systems is a registered trademark and service mark of Hitachi, Ltd., and the Hitachi Data Systems design mark is a trademark and service mark of Hitachi, Ltd.
High-performance NAS Platform is a registered trademark of Hitachi Data Systems.
HiCommand is a registered trademark of Hitachi, Ltd. This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). Some parts of ADC use open source code from Network Appliance, Inc. and Traakan, Inc. The product described in this guide may be protected by one or more U.S. patents, foreign patents, or pending applications. BlueArc is a registered trademark of BlueArc Corporation in the United States and other countries. The following are trademarks licensed to BlueArc Corporation, registered in the USA and other countries: BlueArc, the BlueArc logo, and the BlueArc Storage System. Microsoft, MS-DOS, Windows, Windows NT, Windows 2000/2003/2008, and Windows XP are registered trademarks of Microsoft Corporation in the United States and/or other countries. UNIX is a registered trademark in the United States and other countries, licensed exclusively through The Open Group. All other trademarks appearing in this document are the property of their respective owners.
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Contact
Hitachi Data Systems 750 Central Expressway Santa Clara, California 95050-2627
http://portal.hds.com
North America 800-446-0744 Outside of North America 1-858-547-4526
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Table of Contents
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Electrostatic Discharge Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Safety and Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Electrical Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Mandatory Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix International Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Canadian Department of Communication Compliance Statement . . . . . . . . . x Avis de conformit aux normes du ministre des Communications du Canada x Radio Protection for Germany. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Food and Drug Administration (FDA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Chinese RoHS Compliance Statement for the Hitachi High-performance NAS Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
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Hardware Reference
Replacing an FSA Module with an FSX Module . . . . . . . . . . . . . . . . . . . . . . . . 32 Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Replacing a PSU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Replacing a Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Replacing a Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Rebooting or Shutting Down a Server/Cluster . . . . . . . . . . . . . . . . . . . . . . . . 37 Powering Down the High-performance NAS Platform for Maintenance . . . . . . . . 38 Powering Down the High-performance NAS Platform for Shipment or Storage . . 39 Powering On a Hitachi High-performance NAS Platform/Cluster . . . . . . . . . . . . . 39
Management Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
RS-232 Serial Management Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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Safety Information
Safety Information
Electrostatic Discharge Precautions
To ensure proper handling of system components and to prevent hardware faults caused by electrostatic discharge, follow all safety precautions: Wear an anti-static wrist or ankle strap. Observe all standard electrostatic discharge precautions when handling plug-in modules or components that have been removed from any anti-static packaging. Avoid contact with backplane components and module connectors.
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Electrical Precautions
Provide a suitable power source with electrical overload protection to meet the power requirements of the system. The power requirements per cord are - North America: 2 phase, 208Vac, 24A max; 1 phase 110Vac, 16A max. Europe: 230Vac, 16A max. Provide a power cord suitable for the country of installation if a power cord is not supplied. Provide a safe electrical ground connection to the power cord (check the grounding of an enclosure before applying power). Only operate the High-performance NAS Platform from nominal mains input voltages in the range 100 - 240Vac, 60-50Hz, 7-3.5A. Caution:Turn off all power supplies or remove all power cords before undertaking servicing of the system. Unplug a system component if it needs to be moved or if it is damaged. Note: For additional data protection, it is recommended to use an external UPS to power the High-performance NAS Platform. Also, each of the redundant power supplies in the High-performance NAS Platform and in the storage subsystems should be operated from a different mains power circuit in order to provide a degree of protection from mains power supply failures. In the event that one circuit fails, the other will continue to power the High-performance NAS Platform and the storage subsystem.
Data Security
Each storage enclosure contains multiple removable hard disk drive (HDD) modules. These units are fragile. Handle them with care and keep them away from strong magnetic fields. All supplied plug-in modules and blanking plates must be in place to complete the internal circuitry and enable air to flow correctly around an enclosure. Using the system for more than a few minutes with modules or blanking plates missing can cause an enclosure to overheat, leading to power failure and data loss. Such use may invalidate the warranty. A loss of data can occur if a hard drive module is removed. Immediately replace any modules that are removed. If a module is faulty, replace it with one of the same type, of at least the same capacity and speed. Always shut down a High-performance NAS Platform before it is moved, switched OFF, or reset. Maintain backup routines.
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Safety Information The SFPs approved for use with supported storage enclosures vary depending on the original manufacturer of the unit. SFPs qualified for older systems might not be approved for use with the most current storage systems. To ensure proper operation of the High-performance NAS Platform and the storage subsystems, use only the approved replacement parts for each system, which can be purchased by contacting your sales representative. Do not abandon backup routines. No system is completely foolproof.
Mandatory Regulations
The sections that follow outline the mandatory regulations governing the installation and operation of the system. Adhere to these instructions to ensure that regulatory compliance requirements are met.
International Standards
The equipment described in this manual complies with the requirements of the following agencies and standards: CSA 60950-1/UL 60950-1; EN 60950-1 FCC Part 15, Class A; EN 55022 Class A; EN 55024
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89/336/EEC Electromagnetic Compatibility Directive 73/23/EEC Low Voltage Directive 93/68/EEC CE Marking Directive 2002/95/EC Restriction in the use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) - This product is 5/6 compliant, taking advantage of the exemption for lead in solder.
The manufacturer cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022. The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment. Caution: This is a Class A product and as such, in a domestic environment, might cause radio interference.
Safety Information
Chinese RoHS Compliance Statement for the Hitachi High-performance NAS Platform
!!!!!!!!!! Toxic and Hazardous Substances Table !!!! Part name !
Chassis
!!!!!!!!! Toxic and Hazardous Substances and Elements ! ! ! ! ! (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) X X X X X X O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O
!
Power Supply Module FSA/FSX ! FSA/FSX Module
FSB!!
FSB Module
SIM !
SIM Module
NIM !
NIM Module
: !SJ/T11363-2006
O : Indicates that this toxic or hazardous substances contained in all of the homogeneous materials for this part is below this limit requirement in SJ/T 11363-2006. X;!!SJ/T113632006 X : Indicates that this toxic or hazardous substances contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ/T 11363-2006.
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Note: A note contains information that helps to install or operate the system effectively. Caution: A caution indicates the possibility of damage to data or equipment. Do not proceed beyond a caution message until the requirements are fully understood. Warning: A warning contains instructions that you must follow to avoid personal injury.
Fr du starter (DANSK)
Flgende ikoner anvendes i hele guiden til at anfre sikkerhedsrisici. Det anbefales, at du lser og stter dig ind i, og har forstet alle procedurer, der er markeret med disse ikoner, inden du fortstter. Bemrk: Bemrk indikerer informationer, som skal bemrkes. FORSIGTIG: Forsigtig angiver en mulig risiko for beskadigelse af data eller udstyr. Det anbefales, at du ikke fortstter lngere end det afsnit, der er mrket med dette ord, fr du helt har sat dig ind i og forstet proceduren. ADVARSEL: Advarsel angiver en mulig risiko for den personlige sikkerhed.
Vorbereitung (DEUTSCH)
Die folgenden Symbole werden in diesem Handbuch zur Anzeige von Sicherheitshinweisen verwendet. Lesen Sie die so gekennzeichneten Informationen durch, um die erforderlichen Manahmen zu ergreifen. Anmerkung: Mit einer Anmerkung wird auf Informationen verwiesen, die Sie beachten sollten. VORSICHT: Das Wort Vorsicht weist auf mgliche Schden fr Daten oder Ihre Ausrstung hin. Sie sollten erst dann fortfahren, wenn Sie die durch dieses Wort gekennzeichneten Informationen gelesen und verstanden haben.
Hardware Reference
WARNUNG: Mit einer Warnung wird auf mgliche Gefahren fr Ihre persnliche Sicherheit verwiesen.
About This Manual VOORZICHTIG: Voorzichtig geeft aan dat er risico op schade aan data of apparatuur bestaat. We raden u aan even halt te houden bij de sectie die door dit woord wordt gemarkeerd, tot u de procedure volledig begrijpt. WAARSCHUWING: Een waarschuwing wijst op een mogelijk gevaar voor de persoonlijke veiligheid.
Hardware Reference
Browser Support
Any of the following browsers can be used to run Web Manager, the High-performance NAS Platform System Management Unit (SMU) web-based graphical user interface. Microsoft Internet Explorer: version 6.0 or later. Mozilla Firefox: version 1.5 or later. Note: The SMU uses cookies and sessions to remember user selections on various pages. Therefore, you should open only one web browser window or tab to the SMU from any given workstation/PC. If multiple tabs/windows are opened from the same workstation/PC, a change made in one tab/window may unexpectedly affect the other tab/window. The following Java Runtime Environment is required to enable some advanced Web Manager functionality. Sun Microsystems Java Runtime Environment: version 5.0, update 6, or later. A copy of all product documentation is included for download or viewing through Web Manager. The following software is required to view this documentation: Adobe Acrobat: version 7.0.5 or later.
Hardware Reference
Note: For additional data protection, it is recommended to use an external UPS to power the High-performance NAS Platform. Also, each of the redundant power supplies in the High-performance NAS Platform and in the storage subsystems should be operated from a different mains power circuit in order to provide a degree of protection from mains power supply failures. In the event that one circuit fails, the other will continue to power the High-performance NAS Platform and the storage subsystem.
Storage Subsystem(s) A storage cabinet containing the High-performance NAS Platform can also hold several storage enclosures. The maximum number of storage enclosures that can be placed in an expansion cabinet is dependent on the model of storage enclosures installed. Refer to the Hitachi High-performance NAS Platform Storage
Subsystem Guide for more information on supported storage subsystems.
Fibre Channel (FC) switches The High-performance NAS Platform supports Fibre Channel switches that connect multiple servers and storage subsystems. Contact Hitachi Data Systems Technical Resource Center (TRC) for information about which Fibre Channel switches are supported.
10 GbE (10 Gigabit Ethernet) switches (used in cluster configurations only) The High-performance NAS Platform supports 10 GbE switches that connect multiple servers when configuring a cluster. Currently, the following 10 GbE switches have been qualified, and are available through Hitachi Data Systems: Brocade EdgeIron 8X10G (formely from Foundry Networks), a standalone 10Gbps Managed Layer 2 Ethernet switch with eight ports. This switch allows you to create a cluster with up to 8 nodes. SMC Networks SMC8708L2 TigerSwitch, a standalone 10Gbps Managed Layer 2 Ethernet switch with eight ports. This switch allows you to create a cluster with up to 8 nodes.
System Cabinet and Components Fujitsu XG2000, a standalone 10Gbps Managed Layer 2 Ethernet switch with 20 ports. This switch allows you to create a cluster with up to 8 nodes.
Hitachi Data Systems requires dual 10 GbE switches for redundancy. In a dualswitch configuration, if one switch fails, the cluster nodes remain connected through the second switch.
Server Specifications
The following specifications are for the Hitachi High-performance NAS Platform, powered by BlueArc. Note that these specifications do not reflect differences among models; they are the maximum for all High-performance NAS Platform models. For the detailed specifications of a particular model or configuration, contact your BlueArc Global Services representative. Note: Where minimum and maximum values are provided for power and thermal specifications, the minimum is for the Series 2000 server, and the maximum is for the Series 3000 server. For detailed specifications for a specific model or configuration, contact your technical support representative. Physical: Power: Watts: 360-495 VA: 400-550 Rating: 100-240 VAC, 7-3.5A, at 50/60 Hz BTU/hr. (normal operation): 1535 (Series 2000) or 1689 (Series 3000) Temp. range (operational): 10 to 40 C (50 to 104 F) Temp. range (storage): -10 to 45 C (14 to 113 F) Temp. range (transit): -20 to 60 C (-4 to 140 F) Operational: 20-80% Storage: 10-90% Transit: 5-95% Europe: CE, RoHS (5) & WEEE compliant EMC: EN55022, FCC & VCCI, all class A. EN55024 Safety: CSA/UL 60950-1, EN60950 Weight: 35 kg (78 lb.) Height: 176 mm. (6.9 in.) Depth: 615 mm. (24.2 in.) Length: 437 mm. (17.2 in.) Rack space required: 4 U
Thermal:
Humidity:
Approvals:
Hardware Reference
The pre-installed modules perform functions essential to the integrity of the Highperformance NAS Platform. If there is an issue with a module, replace it with the same module type. For more information, see "Replacing System Components," on page 25. The following tables show which modules are compatible with which models of Highperformance NAS Platform:
Note: If an FSA module is used in a series 3000 High-performance NAS Platform, it must be either an FSA2024-1 or an FSA2024-2.
Hardware Reference
Ventilation
On a High-performance NAS Platform, there are vents and fan openings on the front and the rear. These openings are designed to prevent the High-performance NAS Platform from overheating. Therefore, at least four inches of clearance must be present at the rear of the Highperformance NAS Platform rack so that airflow is unrestricted. Caution: Do not place the High-performance NAS Platform in a built-in installation unless proper ventilation is provided. Do not operate the High-performance NAS Platform in a cabinet whose internal ambient temperature exceeds 40 C (104 F).
Front View
Status LED
On the front panel there are two LED indicators (Power and Status), which indicate the system status as follows:
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Rear Panel
There are a number of LED indicators on the modules and PSUs. Each module has a Status LED (Green/Amber).
High-performance NAS Platform Rear Panel (Series 3000)
Note: Depending on the model of SIM module in your High-performance NAS Platform, the number of FC ports may be different than shown above. If your Highperformance NAS Platform is equipped with a SIM4324 it will have FC ports 5-8, all other SIM modules have only FC ports 1-4.
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Note: Depending on the model of your High-performance NAS Platform, the number and type of Ethernet ports on the NIM module may be different than shown above.
Additionally, each module has individual indicators as shown in the following sections.
NIM1045
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For information about the serial (RS-232) port, see "RS-232 Serial Management Port," on page 42.
The NIM module also has 2 LED indicators that indicate the current system status. These LEDs are a mirror of the LEDs on the front panel, see "Front View," on page 10.
NIM1050/NIM1060
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For information about the serial (RS-232) port, see "RS-232 Serial Management Port," on page 42.
The NIM module also has 2 LED indicators that indicate the current system status. These LEDs are a mirror of the LEDs on the front panel, see "Front View," on page 10.
NIM1200
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For information about the serial (RS-232) port, see "RS-232 Serial Management Port," on page 42.
The NIM module also has 2 LED indicators that indicate the current system status. These LEDs are a mirror of the LEDs on the front panel, see the "Front View," on page 10.
FSA20xx/FSX20xx
The FSA and FSX modules have only one LED, which is the Module Status LED.
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Hitachi High-performance NAS Platform Components Warning: There are two versions of the FSX2034 module; FSX2034-0 and FSX2034-1. The component difference has no effect on module/server performance, and there are no external differences between the versions, with the exception of labels. If your FSX is an FSX2034-1, the minimum supported software revision is SU 5.2, and you must configure that module with the second stage loader (SSLoader) version from SU 6.0 (or above). Note, however, that the NIM, FSA, and SIM modules in the server can run older versions of SSLoader. Refer to the Hitachi Highperformance NAS Platform System Installation Guide for instructions on using SSLoader. Contact Hitachi Data Systems Technical Resource Center (TRC) for more information, or if you have questions about SSLoader versions or installation.
FSB302x
The FSB module has only one LED which is the Transaction Log Status LED (Green/ Amber). This LED indicates the status of a battery backed NVRAM.
FSB303x
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The FSB module has only one LED which is the Transaction Log Status LED (Green/ Amber). This LED indicates the status of a battery backed NVRAM.
Note: For FSB303x modules, the High Speed Interface operates in an Active/Active mode and network activity related to connectivity may show on one or both ports at any given time.
SIM41xx
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Note: For SIM41xx modules, the High Speed Interface operates in an Active/Passive mode and network activity related to connectivity will only show on one port at any given time.
SIM4322
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SIM4324
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The High-performance NAS Platform monitors the operational status of the power supply modules so that the management interfaces can indicate the physical location of the failed unit. However, it is not possible to distinguish between failed components within a PSU module (such as built in fans). The High-performance NAS Platform has dual, hot-swappable, load sharing, AC power supplies. The power supplies are serviced and accessible from the rear of the High-performance NAS Platform. Mains power connections are an IEC inlet in each power supply. Each PSU is only powered from its mains inlet. Two power feeds are required for the system. Each PSU has an on/off switch to turn on and off the unit without removing the power cabling. The power connections also have a retaining clip which prevents accidental removal of the cable. Each power supply auto-ranges over an input range of 100V to 240V AC, 50 Hz to 60 Hz. Caution: Do not operate a server with two different power supply models in the same chassis for longer than it takes to replace the 2nd power supply. It is allowable to operate a server with different models of power supply for up to 72 hours during the PSU replacement process.
Battery
Each power supply includes a battery unit that is part of the High-performance NAS Platforms stable storage solution. The batteries within each PSU module operate in both a redundant and parallel manner. Both batteries must be present and charged to support the full NVRAM backup period, but either battery on its own can backup the NVRAM for a shorter period of time. A fullycharged, dual battery system should keep the High-performance NAS Platforms NVRAM alive for about 72 hours. Charging time will be at a rate of 8 hours of backup for every hour of charging time, or approximately nine hours for a complete charge. Warning: PSU model 600 contains a lithium-ion battery that is not field-replaceable. If the battery in a PSU model 600 fails, the entire PSU should be replaced, and the failed unit must be disposed of responsibly. Contact Hitachi Data Systems Technical Resource Center (TRC) for more information on disposing of a PSU. PSU model 610 contains a field-replaceable battery. If the battery in a PSU model 610 fails, contact Hitachi Data Systems Technical Resource Center (TRC) to arrange for battery replacement.
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When the High-performance NAS Platform is not powered up, or when the PSU is not installed, the battery will begin to slowly discharge. Periodic recharging is required to preserve the service life of the battery. Once the battery is completely discharged, failure to recharge the unit within a couple of days will result in permanent degradation of the battery service life. In normal use, the battery life expectancy is limited by chemical processes inherent to the lithium-ion cells that make up the battery. This loss of capacity is monitored regularly by the server, and this information is saved in a battery status log. These logs are useful in concluding the state of the battery.
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Hitachi High-performance NAS Platform Components 1. Remove the five countersunk screws and one pan-head screw that hold the access cover. Carefully set aside the fasteners for later reassembly. 2. Slide off the cover, and remove the battery pack from the PSU case.
Set aside the old battery pack for proper disposal in accordance with applicable environmental regulations. 3. Pull the connector from the mating battery charger receptacle on the charger card. 4. Insert the new battery pack with the metal surface facing towards the inside of the PSU.
5. Align the battery pack connector so that the protruding tab faces the rear of the PSU module.
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6. Push the connector into the mating receptacle on the charger card, and ensure it is fully seated. 7. Arrange the connecting wires into the PSU casing so that they will not be pinched when the access cover is reinstalled. 8. Realign the access cover with the mounting holes, and install the five countersunk screws on the front and side of the PSU. Fasten them snugly but do not overtighten. 9. Reinstall the pan-head screw through the rear panel of the PSU and into the access cover. Fasten snugly.
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4. Remove the module by pulling and lifting the ejection levers outwards. 5. Slide the module carefully out of the enclosure. 6. Replace the module by sliding the new module in the correct position (refer to the module position indicator) until it stops. Note: Modules are keyed only to fit into their correct slot. Therefore, do not try and force a module into a different slot. The module position in the chassis is indicated by the graphic in the bottom right hand corner of each module.
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7. Lock the module in place by pushing inwards on the Ejection Levers until a click is heard. 8. Refasten the Retaining Screws. 9. Switch the power switches on the PSUs to the ON position.
Note: In a cluster configuration, all servers must be upgraded to the same model before the cluster can be restarted.
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Replacing System Components If the FSA/FSX module does not have a package file pre-loaded, you must load the package via the SSLoader. If the FSA/FSX module does have a package file, check the currently loaded package version against the version recorded in step 3. If the package already loaded on the FSA/FSX module is older than the version recorder in step 3, you must load the most current firmware package via the SSLoader.
If it is necessary to reload software, reload the complete software image file (do not strip unused files). Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader and loading the software. 8. Perform steps 7 through 11 of the procedure described in "Replacing a NIM 1060 with a NIM 1200," on page 27. 9. Swap in the FSB and SIM according to the procedure described in "Replacing a Hitachi High-performance NAS Platform Module (Non-Upgrade)," on page 25. 10. Reboot and verify that the hardware database has been updated. To verify hardware database has been updated, enter the following CLI command: dblog |grep HWDB The output of this command should be similar to the following: HWDB scores: NIM 7, FSM 7, SIM 7 If any module has a score lower then 7, the hardware database is incorrect. In this situation, contact Hitachi Data Systems Technical Resource Center (TRC) for assistance.
Prerequisites
Before attempting to upgrade a server from a NIM 1060 to NIM 1200, ensure the following: You have reviewed the procedure below to familiarize yourself with the NIM 1060 and NIM 1200, and module replacement procedures.
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All servers are running code build 4.3.990b, or later. Verify that the server is running the full package and not a stripped version; otherwise, the code required for the NIM 1200 is not present. SSLoader is installed on the NIM 1200. If there is no SSLoader on the new NIM 1200, you must upload it manually using Xmodem before it is possible to boot the server. Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader. A copy of the ssc.exe program. If ssc.exe will be run from a Windows system, you must also have the associated mingwm10.dll file. Storing these files and the software package files together in C:\TEMP is recommended. Ensure that the 10 gigabit Ethernet (10 GbE) and 1 gigabit Ethernet (GE) configurations match (these configurations must be consistent across all nodes of the cluster). The number of ports in aggregations and the use of link aggregation control protocol (LACP) should be the same in both the 10 GbE (10 Gbps) and the GE (1 Gbps) configurations.
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Replacing System Components c. Start SSHTerm, log in as "manager" and select the server from the displayed menu. This will display the console, which you can use to enter CLI commands on the server to complete the following steps. Refer to the Hitachi High-performance NAS Platform Command Line Reference for more information on the commands used below. d. Verify which addresses are currently assigned to each aggregation by entering the following command: evsipaddr -l e. Remove each IP address assigned to aggregations 3 through 6 by entering the following command: evsipaddr -e evs_id -r -i ip_address where evs_id is the aggregation (3, 4, 5, or 6) and ip_address is the IP address to remove. f. Add each IP address you previously removed to aggregation 1 or 2 by entering the following command: evsipaddr -e evs_id -a -i ip_address -m ip_mask -p ag_port where evs_id is the aggregation (1 or 2) and ip_address is the IP address to add, ip_mask is the IP address mask for the IP address being added, and ag_port is the aggregation (1 or 2) to which the IP address is to be added. g. Verify which GE member interfaces belong to which aggregation group by entering the following command: agg h. Remove any GE interfaces numbered between 3 through 6 from aggregations 1 and 2 by entering the following command: aggedit remove agX geY where X is the aggregation and Y is the GE interface to remove. i. Delete aggregations 3 through 6, if present, by entering the following command: agg delete agN where N is the aggregation to remove (3, 4, 5, or 6). 5. Shut down the server. 6. Replace the NIM 1060 with the NIM 1200. See "Replacing a Hitachi High-performance NAS Platform Module (NonUpgrade)," on page 25 for details. 7. Restore the physical network connections. Once the NIM 1200 is installed, public data network connections from the NIM 1200 must now be plugged into 10 GbE switch ports, rather than 1 GE switch ports. Ensure that the private management network port (10/100 port) is reconnected. (Note: the NIM 1200 has a single 10/100 port, whereas the NIM 1060 has four.)
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8. Restart the server. 9. Once the server has booted, verify that the links are up on the newly connected 10 GbE ports. It might be necessary to make configuration changes to the 10 GbE switch for the ports used to match the previous NIM 1060 configuration; for example, the use of LACP or not, and so on. Note: If the server fails to boot, it might be that the NIM1200 was supplied without an SSLoader. To make the server boot again, it will be necessary to upload the SSLoader onto the new NIM module using the serial connection or Xmodem. Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader. 10. Using the console, reconnect to the required server by selected it from the displayed menu. 11. Upgrade the aggregation information on the server by entering the following command: agg-upgrade
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Replacing System Components a. Verify which addresses are currently assigned to each aggregation by entering the following command: evsipaddr -l b. Remove each IP address assigned to aggregations 3 through 6 by entering the following command: evsipaddr -e EVS_ID -r -i IP_address where EVS_ID is the aggregation (3, 4, 5, or 6) and IP_address is the IP address to remove. c. Add each IP address you previously removed to aggregation 1 or 2 by entering the following command: evsipaddr -e EVS_ID -a -i IP_address -m IP_mask -p ag_port where EVS_ID is the aggregation (1 or 2) and IP_address is the IP address to add, IP_mask is the IP address mask for the IP address being added, and ag_port is the aggregation (1 or 2) to which the IP address is to be added. d. Verify which GE member interfaces belong to which aggregation group by entering the following command: agg e. Remove any GE interfaces numbered between 3 through 6 from aggregations 1 and 2 by entering the following command: aggedit remove agX geY where X is the aggregation and Y is the GE interface to remove. f. Delete aggregations 3 through 6, if present, by entering the following command: agg delete agN where N is the aggregation to remove (3, 4, 5, or 6). 5. Shut down the server. Shutting down the server causes all the active EVSs currently on the node to migrate to another active node. If the Administrative Services EVS is also on the node being shut down, you will be disconnected. If this occurs, reconnect by selecting the server/node from the menu displayed on the SSH session. The EVSs can be manually migrated before shutting down the server, but if EVS automigration is on, the side effect is the removal of the preferred EVS-to-server mapping. 6. Replace the NIM 1060 with the NIM 1200. See "Replacing a Hitachi High-performance NAS Platform Module (NonUpgrade)," on page 25 for details. 7. Restore the physical network connections. Once the NIM 1200 is installed, public data network connections from the NIM 1200 must now be plugged into 10 GbE switch ports, rather than 1 GE switch ports. Ensure that the private management network port (10/100 port) is reconnected. (Note: the NIM 1200 has a single 10/100 port, whereas the NIM 1060 has four.)
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8. Restart the server. 9. Once the server has booted, verify that the links are up on the newly connected 10 GbE ports. You can use Web Manager to check the status of the links: a. Log in. b. From the Home page, select Network Configuration > Link Aggregation. c. For each aggregation, the Status column should display "OK." It might be necessary to make configuration changes to the 10 GbE switch for the ports used to match the previous NIM 1060 configuration; for example, the use of LACP or not, and so on. Note: If the server fails to boot, it might be that the NIM 1200 has been supplied without an SSLoader. To make the server boot again, it will be necessary to upload the SSLoader onto the new NIM 1200 using a serial connection or Xmodem. Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader. 10. Repeat steps 5 through 9 for each server in turn. 11. Once all servers are upgraded from NIM 1060 to NIM 1200, connect to the SMU via SSH. Once the connection is made, a menu appears. This menu lists all the servers/clusters managed by the SMU. Select the cluster from the displayed menu. 12. Enable the support user by entering the following command: supportuser on 13. Upgrade the aggregation information on the cluster by entering the following command: agg-upgrade
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Replacing System Components Warning: There are two versions of the FSX2034 module; FSX2034-0 and FSX2034-1. The component difference has no effect on module/server performance, and there are no external differences between the versions, with the exception of labels. If your FSX is an FSX2034-1, the minimum supported software revision is SU 5.2, and you must configure that module with the SSLoader version from SU 6.0 (or above). Refer to the Hitachi High-performance NAS Platform System Installation Guide for instructions on using SSLoader.
Replacement Procedure
To replace an FSA module with an FSX module: 1. Send any diagnostics to your support organization before and after swapping the modules. To send diagnostics to support: a. Log in to Web Manager. b. From the Home page, select Status & Monitoring > Download Diagnostics. c. Click email. 2. Check the version number of the SSLoader running on each module in the server. a. Connect a laptop to the management network. b. Set the laptops computer interface IP address to a unique value on the management network, for example: 192.0.2.41. c. Log in as "supervisor" on the server with the module being replaced. d. Display the version of SSLoader on the modules in the server by entering the following command: ver |grep ssloader e. Ensure that the version displayed is 4.3.983e, or later, on all modules. 3. Shut down and power down the server. See ""Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Platform," on page 37 for instructions on how to shut down the server. 4. Remove the fan modules and replace them with FSX-supporting fan modules. See "Replacing a Fan Assembly," on page 36 for instructions on how to replace a fan assembly. 5. Remove the FSA module and replace it with the FSX module. See "Replacing a Hitachi High-performance NAS Platform Module (Non-Upgrade)," on page 25 for details. 6. Connect the serial terminal cable from your laptop to the servers NIM board and launch your preferred terminal emulation program with the following settings: 115,000 bps 8-bit No parity 1 stop bit
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No flow control
7. Start the server. 8. Assign a unique IP address for SSLoader on this server (in order to allow a new firmware package to be loaded later in this process, a unique SSLoader IP address must be assigned to the server with the replaced module). From the terminal emulation program running on the laptop, during the SSLoader portion of the server boot process, press the space bar to display the SSLoader menu. a. From SSLoader Main menu, select "Configuration Menu." b. Select the option to "Show 10/100 IP Parameters." If the output doesnt show a valid IP address, select "Set 10/100 IP parameters" and set the server SSLoader IP address to a unique address on the same network as the laptop. Note that the subnet mask must match the laptop setting. c. Exit from the Configuration menu and select "Reset System" from the main menu. 9. During the SSLoader portion of the server boot process, press the space bar to display the SSLoader menu. 10. Once the address is set, ping that address from the laptop to verify connectivity. 11. If the installed package version is correct, boot the server and skip the remaining steps; otherwise, proceed to the next step. a. From the main menu select "Package Menu." b. From the displayed package menu, select "Select Default Package." If the correct firmware package is listed, select it from the available list. The server will then validate the data integrity of the package file. If the validation is successful, exit from the package management menu and choose "Continue Booting" from the main menu. The replacement process is now complete, and no further action should be required. If the firmware file is not listed, or if the package is listed, but fails validation, proceed to step 12. 12. From the laptop, upgrade the servers firmware package. a. Start a command window. b. Go to the C:\TEMP directory (or wherever you stored the ssc executable and the software package). c. Start uploading the new package to the server by entering the following command: ssc laptop_IP_address package-upgrade package_name where laptop_IP_address is the IP address you set (in step 2-b) and package_name is the software package to upload.
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Replacing System Components 13. Once the package upload is successfully completed, set the package as the default package file to be used by the server whenever it restarts. a. From the SSLoader main menu select "Package Menu." b. From the displayed package menu, select "Select Default Package." If the correct firmware package is now listed, select it from the available list. The server will then validate the data integrity of the package file. If the validation is successful, exit from the package management menu and choose "Continue Booting" from the main menu. If the firmware package is still not listed, or the package fails validation, attempt to reload the firmware package again (see step 12) or call Hitachi Data Systems Technical Resource Center (TRC). 14. Perform a final reboot to ensure the latest SSLoader is running. See Step 2 (above) for instructions on checking the SSLoader version.
Replacing a PSU
1. Verify that the power switch on the faulty PSU is in the OFF position. 2. Remove the power cord. 3. Unscrew the retaining screw of the faulty PSU. 4. Remove the PSU from the High-performance NAS Platform. 5. Ensure that the power switch on the replacement PSU is in the OFF position. High-performance NAS Platform Power Supplies
Power Switches
6. Insert the replacement PSU. 7. Replace the retaining screw of the PSU.
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8. Insert the power cord. 9. Switch the power to the ON position on the replacement PSU. Caution: PSU models 600 and 610 are physically interchangeable, but may not be mixed during normal operation of a High-performance NAS Platform. If necessary, PSU models 600 and 610 may be mixed in a High-performance NAS Platform only for the minimum amount of time necessary to perform a hot-swap of a failed PSU (up to 72 hours). If one PSU in a High-performance NAS Platform must be replaced, and you are replacing it with a different PSU model, replace both PSUs instead of operating with different models of PSUs in the same High-performance NAS Platform.
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Replacing System Components 2. Grasp the center logo to remove the front panel. The fan assemblies will then be visible:
Fan Assembly
Fan Assembly
Fan Assembly
Note: All models of High-performance NAS Platform are equipped three fan assemblies, and each fan assembly may contain one or two fans. There is no difference in the removal or the installation of the two types of fan assemblies. Assembly types should not be mixed within a server, and you should not replace one fan assembly with an assembly containing a different number of fans unless you are replacing all three assemblies. 3. Loosen the captive screws at the top and bottom of the module containing the faulty fan. 4. Slide the fan assembly out of the High-performance NAS Platform. 5. Insert the replacement module. Push firmly to seat it correctly. 6. When the connector is firmly in place, secure the module with the captive screws which were previously loosened. 7. Replace the front panel.
Rebooting, Shutting Down, and Powering Off the Hitachi High-performance NAS Platform
This section provides instructions on how to reboot, shut down, and power off a server or cluster. For information on starting a server or a cluster, see "Powering On a Hitachi Highperformance NAS Platform/Cluster," on page 39.
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The Reboot/Shutdown Server page has two options: The Reboot button closes down processes on the server/cluster and closes connections from other hosts, then restarts. There are two Reboot options: Reboot node - Select this radio button to restart the specified High-performance NAS Platform automatically (which may take up to five minutes). Reboot all nodes - If configured as a cluster, select this radio button to restart all cluster nodes.
The Shutdown button shuts down processes running on the server/cluster in preparation for powering down the server/cluster nodes. There are two shutdown options: Shutdown node - Select this radio button to shut down the specified server/node and bring it to a state in which it can be safely powered down. Shutdown all nodes - If configured as a cluster, select this radio button to shut down all cluster nodes and bring them to a state in which they can be safely powered down.
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5. Optionally, you can remove the PSUs from the High-performance NAS Platform to fully disengage them from the system. Note: Complete battery discharge can also happen if the High-performance NAS Platform is shut down correctly but left in an unpowered state for more than 20 days, with the PSU modules plugged in. If the High-performance NAS Platform is to be left powered off for any significant period of time, remove the PSU modules from the chassis. For long term storage of PSU spares, contact a support representative at Hitachi Data Systems. When the system is shutdown under normal circumstances, depending on the battery charge level, the battery can last from 1 to 6 months. Contact a BlueArc representative for special instructions if servers or PSUs will be in storage for more than 1 month. Special provisions will be required for field or factory recharging and retesting of PSUs.
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2. Start all storage subsystems, beginning with expansion enclosures. Wait until the disk LEDs on all of the expansion enclosures have stopped blinking (which indicates that they are spinning up) or two minutes, whichever comes first, then start the storage subsystem RAID controller enclosures. Note that the disk drives in some storage enclosures will not spin up until commanded to do so by the RAID controller, so the LEDs may continue to blink until after the RAID controller enclosure has sent those commands and the drives have spun up. 3. Start the System Management Unit (SMU) by depressing the red button located on the right of the unit. 4. Switch the power to "on" for first High-performance NAS Platform(s). To switch the power on to a server, press the power switch on PSU1 to the "on" position, wait 5-10 seconds, press the power switch on PSU2 to the "on" position. See "Power Supply Unit (PSU600/PSU610)," on page 21 for more information on the PSUs in a High-performance NAS Platform. 5. If you are starting a cluster, wait 5-10 seconds before switching the power to "on" for the next node in the cluster.
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Management Interfaces
Management Interfaces
The High-performance NAS Platform offers two types of physical management ports: RS-232 Serial (DB-9) Switched 10BaseT/100BaseTX Ethernet
High-performance NAS Platform Management Interfaces (Series 3000)
All management ports are physically located on the NIM, and provide connections to ports within the High-performance NAS Platform cabinet only. The System Management Unit (SMU) provides the rack component management function. Note: Depending on the model and configuration of your High-performance NAS Platform, the number and type of Ethernet ports on the NIM module may be different than shown above.
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Management Interfaces The table below shows the pin layout for serial port 1.
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Hitachi Data Systems Corporate Headquarters 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 www.hds.com info@hds.com Asia Pacific and Americas 750 Central Expressway Santa Clara, California 95050-2627 U.S.A. Phone: 1 408 970 1000 info@hds.com Europe Headquarters Sefton Park Stoke Poges Buckinghamshire SL2 4HD United Kingdom Phone: + 44 (0)1753 618000 info.eu@hds.com
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