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CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
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CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
Unique to TeleDynamicX, our SCP based dynamic routing layer seamlessly interfaces to ALL Legacy and Next Generation Network Switching Architectures providing connectivity to ANY TDM and VoIP switch, Gateway, SBC, IP-PBX, Mobile Switch, etc., using ANY signaling protocol.
With rich in-call International routing feature sets, TeleDynamicX supports multiple networkwide routing paradigms including, LCR / QoS destination based routing, ToD / DoW routing, vendor and trunk level load balancing, routing by millions of subscriber CLIs and dialed numbers, support for millions of peering partner numbers, local call determination, on platform LNP, fax screening.. and much more.
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
improving completeness, accuracy and time to perform all operational and management tasks, thereby generating cost savings. TeleDynamicX is a best in class BSS/OSS solution and provides a single business interface for the integration of commercial and network operations policies and processes. However, price competition, pressure on margins and high quality requirements are all requiring that greater focus is placed on cost and margin management and the implementation of new routing paradigms. TeleDynamicX Solutions meet these challenges and provides Wholesalers of International voice traffic with the ability to achieve the following operational improvements and cost savings: With support for 100s of Millions of Peering Partner numbers, lower rates can be negotiated with peering partners by providing guarantees with respect to the accuracy of dialed numbers forwarded matching peering partner number requirements. Faster time to market with new and/or improved routing products Minutes not Days. Time of Day / Day of Week vendor rates can be utilized via by Time of Day / Day of Week Routing. Call quality is better managed with Vendor call throttling, vendor and trunk level load balancing, trunk output limitation, trunk level ToD / DoW availability settings and custom treatment of invalid CLIs. Known fax numbers can be screened by Originating and / or Dialed Number and special routing implemented. Network utilization can be increased by eradicating port clogging from short dialed numbers and by load balancing vendors and trunks. Margin exposure to cost differences between carriers is significantly improved with routing based on local routing number (LRN) or dialed number. The TeleDynamicX Number Portability Platform provides access to a local copy of number portability data from one or more country-specific data sources, at lower than competitor charges. The TeleDynamicX C-SCP architecture allowing operators to interface to Any Switch using Any Signaling protocols reduces reliance on single vendor switching solution and allows legacy and/or lower cost switching platforms can be utilized, thereby reducing CAPEX and extending the life of legacy switches.
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
Carrier Management for customer and vendor provisioning with Trunks and / or IP Addresses.
Dial Code Management with code change date tracking and reporting. Vendor Tariffs [Buy Rate Decks] with tools for managing rate imports and dial code mismatches.
Subscriber Number Management for the maintenance and routing of specific subscriber origination and dialed numbers and number patterns.
Multiple Routing Schemes including True Least Cost Routing [LCR], Routing by Quality [QoS] and Routing by LCR / QoS.
Subscriber Number Routing for granular control over the maintenance and routing of specific subscriber origination and dialed numbers and number patterns.
Traffic and Margin Monitoring with on screen and emailed alerts. Customer Tariffs [Sell Rate Decks] with automated generation of recommended sell rates and emailing of rate notifications.
Customer and Vendor Billing, invoice generation and accounting. Traffic Agreements Management for bi-laterals, commitments, etc. Network Operations Support including generating and managing vendor trouble tickets, CDR search, A-Z routing views, NOC number lists and NOC number list routing.
TeleDynamicX C-SCP integration providing advanced In-Call routing feature sets, Vendor Call Throttling, Network-wide Vendor Load Balancing, Vendor Trunk level Load Balancing, NOC over-rides, Subscriber Origination and Dialed Number and Pattern routing; and much more..
Prebuilt Reports & Dashboards and user defined data visualization tools for key decision makers and partners to quickly analyze critical data.
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
Rate Increase and Decrease Periods are automatically tracked when new rates are applied and a full history of all changes is maintained. Customer Sell Rate Notifications can be automatically emailed to some or all customers to whom the sell tariff is assigned. Modifications to Baseline codes and their effect on sell rates is also tracked and notifications raised to customers
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
for blocking poorly performing code destinations. Blocked vendor codes for destinations in routing are output dynamically as part of the International routing output. Manual and Automated Buy Rate Management Multi Billing Increment support Vendor rate notification multi- format import capability Miss-match code / rate management (no loss support) Break out opportunity identification Auto capture of codes / rates no longer offered Allow / Disallow auto Buy rate updates on a code by code basis Ability to systematically reject rates that do not conform to commercial agreement (insufficient notification period) Auto capture of zero rated codes during import Auto block the loading of rates for any country not supported in the International network Automated capture and management of duplicated codes Load rates by dial code only (not by dial code/destination name) Background task rate uploads Ability to load rates with multiple effective dates Ability to load rates by an a-z destination list Ability to load a partial dial plan rate Ability to load rates with country and break out codes in a different column or same column Ability to expire all rates from a specific vendor Ability to expire selected rates from a specific vendor Support for Future dated rates Buy Rate history tracking Multiple Buy rates for a single carrier, e.g. Gold/Silver/Bronze networks Ability to utilize Time Of Day rates Real time visibility of rates to the routing tool (See the rate as soon as entered) Load multiple rates for a single vendor, e.g. TDM vs. VoIP, Gold/Silver/Bronze networks
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
Presentation of Vendors
All Vendor Tariffs are immediately and automatically Available to all routing tables but only participate if assigned. This allows communications service providers to create different Products by assigning different vendors [e.g. Tier 1 only / or Wholesale only / or a mix]. Once a selected vendor is assigned, all offered destinations are immediately and automatically Available for routing. Specific vendor offered destinations can also be excluded from participating in routing tables.
CONTACT
In addition, for a user selected traffic period, the following information related to Carrier Effectiveness is also displayed for each vendor:
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ACD / ALOC ASR Total Calls Traffic Minutes (calculated per second) Total Actual Cost of traffic terminated Average Actual Cost per min Automatic Calculation of True LCR
The common approach to ranking vendor LCRs is to use imported vendor rate offers converted to a common currency. However, this approach can give rise to very costly routing errors where vendor rates are quoted in different billing increments e.g. 1/1, 6/6, 30/6, 60/60. To overcome this issue, TeleDynamicX uses built-in currency conversions and uniquely tracks Quality of Service data for every call to every vendor and for every destination to automatically present TRUE LCRs, based on converting all vendor rates to a common currency and a common 1/1 billing increment.
Intelligent Routing
In addition to standard LCR based routing methodologies, TeleDynamicX also provides an Intelligent Routing Solution that automatically changes routing when user specified cost or quality thresholds on specific routes are not met. TeleDynamicX Intelligent Routing draws from nearly every component of the system and combines user maintained and system generated data with user defined settings to continually reappraise the routing position of all qualifying terminating carriers, in support of user elected business model and traffic dynamics. Intelligent Routing will automatically calculate routing positions every X hours based on user settings for corporate margins, ACD and ASR per destination, price and quality weightings. Actual QoS, based on defined QoS periods, are compared to targets and weightings on a per vendor basis and revised routing positions automatically output.
CONTACT International: USA: +357 26 813753 +1 210 380 0458 http://www.teledynamicx.com sales@teledynamicx.com
This routing paradigm is also based on recalculating offered rates from terminating carriers in their Native Currency Rate and Billing Model to a common Per Minute Rate in Base Currency using a 1+1 Billing Model, eradicating currency and billing increment irregularities. Schedules can be set to automate predefined routing outputs at any time including scheduling
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CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
operators need an ability to simulate call flow in order to track the many call routing possibilities. Accordingly, to support Network Operations testing of world-wide call routing, a full call simulation module is also provided detailing call flow logic.
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
Data Visibility
TeleDynamicX InSight (Business Intelligence Layer) uniquely provides Carriers with access to prebuilt and user defined data visualization tools for key decision makers and partners to quickly analyze critical data.
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Being able to have rapid access to information, in an easy to interpret and concise manner, helps Carriers operate more effectively and gain competitive advantage. Key Features and Benefits include: Near Real-Time Advanced Data Visualization Partner Collaboration Access to Critical Information Anywhere Anytime Highlights Critical Data Displays Traffic Flows Multiple Alerts including Low ASR / ACD Drillable Dashboards Geographic Data Views Customizable Charts Extensive Reporting Activity Monitors with Alarms Customer / Vendor Access to Traffic Statistics, CDRs and Billing Data Email and Export Data User Profiles
In addition, with TeleDynamicX AnalyticX, telecom analysts, managers and executives can easily navigate data, finding trends, spotting patterns and 'drilling down' without the need for specialist IT staff.
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
About TeleDynamicX
TeleDynamicX is a global provider of advanced solutions for telecoms operators in Back Office Management, Centralized Dynamic Routing and Number Translation Services, improving completeness, accuracy and time to perform all operational and management tasks - generating
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TeleDynamicX Dynamic Routing provides advanced In-Call routing feature sets, including
Vendor Call Throttling, Network-wide Vendor Load Balancing, Vendor Trunk Level Load Balancing, NOC over-rides, Peering Partner and Subscriber Number and Pattern routing; and much more..
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
Our solutions implementation and roll out strategies utilize the same quality assurance processes and project planning tools that we apply to our software development in order to ensure the highest quality as well as real time customer involvement with a focus on testing.
Our Approach
Every client implementation is different, has different objectives and will have different strategies to achieve them. The TeleDynamicX platform is massively scalable and flexible; this enables solutions to be fit to any shape or size of problem. This flexibility requires us to be expert in helping you to understand what is possible and to document what you want to achieve.
Our Experience
At TeleDynamicX we have 100s of man years of experience ranging from a deep understanding of all signaling protocols to business strategies. The founders of the company gained their experience from long careers in telecoms including the privatization of National Telecommunications Companies to the creation of over a dozen telecoms based companies, two of which have gone public.
Planning & Proof of Solution Generate a detailed plan and specification documents. At
this stage utilizing the TeleDynamicX hosted platform to demonstrate, aid discussion and to test development against.
Additional Development Create and test additional business requirements and interfaces to
in-house systems.
Build and Test Lab System Build a scaled down version of the system to be installed in the
onsite Lab to effect initial testing of call request from the switching fabric to the C-SCP, the return of a route and the collection of CDRs.
Test Developed Interfaces Load manually and via developed interfaces the Lab system with
initial data required for BSS/OSS Lab functionality testing. Use traffic generators to load test the TeleDynamicX C-SCP.
Business Requirements Review Requirements change over time especially in the light of
new information. Work collaboratively with client to fully explore previously unseen requirements.
Live Traffic Pilot Test System Build a subset of the full system to test live traffic. At this
stage the Lab system is moved to production while building out to cluster the key components of the system.
Roll Out TeleDynamicX has established relationships with numerous third party telecoms and
TeleDynamicX knowledgeable consultants who are drafted on to our team for multi location implementations to augment our centralized implementation and training structures.
CONTACT International: USA: +357 26 813753 +1 210 380 0458 http://www.teledynamicx.com sales@teledynamicx.com
Training On Site/Remote
We fully understand that without proper training even the best designed systems can under perform. We also understand that no one training method meets all needs. That is why we implement training from onsite to across the wire, one on one and in groups.
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Online Training
A key tool in the support for our training environment is the utilization of the latest conferencing technology that enables on-line, interactive training to be delivered direct to the trainees desk. Training can be provided on a one to one basis or on a remote group basis with participants on individual computers and even in separate locations worldwide. Benefits of our remote training approach include: Travel time and costs are eradicated and schedules can be established to fit in with existing workloads and the TeleDynamicX implementation process. Our experience has shown that providing short training sessions of up to an hour over a period of time increases the effectiveness of the training. This many and often approach is greatly facilitated by the online approach. Training small groups of staff who perform the same role together has knowledge retention benefits. In many multi-location firms there are often staff members in the same functional role but in different offices. As new features are added and additional modules implemented, staff can get up to speed very quickly, thereby helping them to be more productive.
Training Materials
We maintain a centralized team of dedicated experts whose primary role is to test and document new and updated functionality, as well as changes to the TeleDynamicX GUI and user experience. All documentation is published in Help file format, as well as HTML documents, PDF documents and WORD documents. This enables us to deliver training and help where it is required.
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
24/7 Support
TeleDynamicX is committed to providing the very best 24-hour customer support experience and adapting to meet the changing needs of business.
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Telephone/Email/Online Support
Regardless of what media you use to contact support, we have the systems to be able to effectively manage your issues. Customers are provided with web based access to our support ticketing system where they can open a ticket/set the severity level/access and annotate previous tickets, use the Knowledge Base and FAQs section, download documentation and check on release and patch availability. Hotline telephone numbers are also provided to customers for serious issues.
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com
General
Our web site http://www.teledynamicx.com/ provides further information about the capabilities of our TeleDynamicX Solutions and the following PDFs can be downloaded or forwarded to you by email on request.
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TeleDynamicX Overviews
Lift the Routing Layer above the Switching Fabric The Next Generation Centralized Routing Architecture TeleDynamicX Corporate Profile TeleDynamicX Overview
TeleDynamicX International
AnalyticX Carrier Management Customer and Vendor Billing Customer Tariffs Dial Code Management InSight Reports and Dashboards Network Operations Support Routing Paradigms Subscriber Number Management Traffic Agreements Traffic and Margin Monitoring Vendor Tariffs
TeleDynamicX US Domestic
AnalyticX Carrier Management Customer and Vendor Billing Customer Tariffs Dial Code Management InSight Reports and Dashboards Network Operations Support Routing Paradigms Subscriber Number Management Traffic Agreements Traffic and Margin Monitoring Vendor Tariffs
Please do not hesitate to contact us should you require further information or wish to initiate initial discussions and demonstrations. We look forward to hearing from you. Sales@teledynamicx.com http://www.teledynamicx.com/
CONTACT
International: USA:
http://www.teledynamicx.com sales@teledynamicx.com