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FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC

Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) CAD and CAE Software Other Predictive and Analytical Software Acoustic and Structural Testing Equipment (Bench and Vehicle) Prototype Fabrication Equipment Metallurgical Analysis Lab Engine Dynamometer Lab

5) With Who ?
(Comp, Skills, Training, etc) CAD Designers FEA/CAE Specialists Product Engineers Materials Specialists Integration Engineers Testing Technicians

1)Process
Product Design, Testing & Development; Service Engineering
Support Division Production Facilities by: Providing product definitions which may be Manufactured, are Profitable and Service Compatible Providing the necessary testing and engineering to support normal production. Support the customer by providing a product Definition that: Meets the vehicle performance targets Installs easily in vehicle assembly Meets the cost targets of the program team Meets program timing requirements

3) Inputs
Customer Requirements Vehicle Performance Targets Materials Requirements Packaging Space Available Durability Targets NVH Requirements Manufacturing Constraints Program Cost Constraints

2) Outputs
Product Definition Prints and GDT CAD Models Materials Specifications Development Prototypes DV Testing Results PV testing results

7) How Effective ?
(Measurable objectives) QOS Measurables Annual Engineering Budget Customer Satisfaction with Product/Vehicle Requirements met Program Timing Met

6) How
(Methods, procedures, techniques, etc)

Process Owner: ESPG-NAO


VP Engineering

Product Development Process Standard Test Procedures Design Guides & Standards Product Failure Mode Knowledge Base (lessons learned)

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) JDE APQP monitoring DMR process Scorecard process PPV tracking by supplier

5) With Who ?
(Comp, Skills, Training, etc) Finance SQA/ ASQ Divison Buyers Plant Buyers

1)Process 3) Inputs
Program tracking sheets DMR alerts Spend by supplier for cost and panel status

Supplier Partnership
Establish, manage and maintain a best panel of suppliers for series production and program launch.

2) Outputs
Monthly reporting to Product Group and Division staff in LIG.

7) How Effective ?
(Measurable objectives) -PPM -PPV -LCC -Number of suppliers

6) How
(Methods, procedures, techniques, etc) Monthly reviews for cost and quality Faurecia Core procedures Weekly reviews on LCC

Process Owner:
ESPG-NAO
VP-Purchasing and Supply Chain Management

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What?
(Materials, equipment, etc)

5) With Who?
(Comp, Skills, Training, etc)

7 Quality Basics Procurement System Managing The Change PSE for ME Principles

Advanced Manufacturing engineers Internal and external training Lessons learned Expert Networks

3) Inputs
-Product Design DFMEA Supplier PPAPs Process Flow Capital Requirements

1) Process - Process Design & Manufacturing Development

2) Outputs
Manufacturing processes meet all customer & organizational requirements with respect to: Plant Readiness Validated Process Capable Processes Efficient Processes Customer PPAP approval PFMEA

Process Architecture PMT and Footprint strategy development Capacity/Capital Management

7) How Effective?
(Measurable objectives)

6) How
(Methods, procedures, techniques, etc)

3 PR Run @ Rate PPAP TRS R3

Management review Customer specific documents Faurecia engineering documents

Process Owner: Manufacturing Engineering Director

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) Work Packages Program Dashboards Business Plans Checklists (GR, FM, other) OPX2 System & Master timeline

5) With Who ?
(Comp, Skills, Training, etc) Program Core Team & WPO extended teams Function Departments (Mfg, Purc, Eng, Quality)

3) Inputs
Program Award Program Kick-off Mtg Work Package Owners status reports Initial Business Plans Program Dashboards FM milestones, QVRs

1)Process Program Management

PSC (Division Management) PRC (PG Management)

2) Outputs
Monthly Programs status G/Y/R, Gate results G/Y/R.Program Delivered Quality, Cost, Delivery, and Performance targets on time, within budget, at target.

Manage Programs from acquisition phase through series production to deliver Quality, Cost, Delivery and Performance (remove and Customer) targets.

7) How Effective ?
(Measurable objectives) -FES indicators -PMS Key Indicators for Time To Pass Gates, First Pass Yield, First Time Through, Confidence Index, Programs Status. All measured monthly. -Sop Status report -Customer systems -PLRs

6) How
(Methods, procedures, techniques, etc) FCP FAU-P-DSC-2240 and related procedures mentioned therein, Gate Review Procedure All FCPs in Development leg of FES triangle and more ESPG PMS Manual Lola, Best Practices, BIKE, LEGO, Program Portal

Process Owner: ESPG-NAO


Director of Program Management (with support from PMS Network and PG Functional Managers)

Created by J.Oliver Director-NAO Division PMS

Approved by M. Dewitt ESPG PMS Manager

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) JDE Cost models Faurecias Business plans

5) With Who ?
(Comp, Skills, Training, etc) Manufacturing functions Plant controllers R&D functions

1)Process 3) Inputs
-Costing information -Actual costs

CONTROL PROGRAM PROFITABILITY


Support Division and CBU in achieving program targeted profitability Support initiatives to improve program profitability

2) Outputs
P&L per program Updated Business plan per program

7) How Effective ?
(Measurable objectives) -Objectives of VCM/ OI & IRR -Achieving targeted results

6) How
(Methods, procedures, techniques, etc) Plant visits and audits Comparison Cost model versus Actual costs Managing R&O lists

Process Owner:
VP Finance Program Controller

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc)

5) With Who ?
(Comp, Skills, Training, etc)

FES System FCP Manual 7 Core Values

Divisional Staff Divisional HR Support & Staff Division EE Mgr. Plant HR Mgrs.

3) Inputs
Faurecia Strategy Faurecia PMT HR Strategy Employee Expectations Local Regulations

1)Process Employee Empowerment


Application of Business Management System to ensure: Verification of Employee Empowerment (EE) system implementation and effectiveness

2) Outputs
Product & plant processes meet all customer & organizational requirements with respect to: Trained competent workforce Career opportunities Employee motivation & productivity Mature industrial relations

7) How Effective ?
(Measurable objectives)

6) How
(Methods, procedures, techniques, etc) Internal and external audits Management review OHP validation Administrative processes Management development Compensation and Benefits Training and succession plans OAR/APDR processes Effective communication

- Absenteeism Rate - Employee Turnover - Improvement Ideas - Internal Mobility - R3 Efficiency

Process Owner: VP Human Resources

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) PCs Email Phone Calls Faurecia Intranet Local IT

5) With Who ?
(Comp, Skills, Training, etc) Users Power Users Managers Local IT

1)Process IT
2) Outputs
Support ESPG-NAO Division and Plant IT functions and tools through system maintenance, uptime, and continuous improvement activities. These functions and tools consist of: Applications (J D Edwards, Future3, Covisint, etc.) Network/Infrastructure/Security Engineering Systems User Support Help Desk FAQs Help Desk Statistics Documentation on Intranet

3) Inputs
Help Desk System Project Requests System monitoring Interaction with sites

7) How Effective ?
(Measurable objectives) -Meeting Objectives -Achieving Budgeted Targets -Part of OAR

6) How
(Methods, procedures, techniques, etc) Plant visits Management Meetings Training Sessions

Process Owner:
IT Director

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) JDE Microsoft Office E-mail Faurecia Intranet

5) With Who ?
(Comp, Skills, Training, etc) Finance VP Operations Manager PCL ESPG PCL Managers

3) Inputs
Regular Plant visits Weekly PCL Scorecard FES Indicators

1)Process PC&L
Support Division and Plants in defining and achieving PCL Objectives: Inventory $ and % MPM Customer Delivery Scores FES Initiatives per FCPs

2) Outputs
Monthly LIG Metrics PCL Intranet site Weekly PCL Conference calls Quarterly PCL Mgr meeting

7) How Effective ?
(Measurable objectives) -Meeting Objectives -Achieving Budgeted Targets -Part of OAR

6) How
(Methods, procedures, techniques, etc) Plant visits Weekly Conference Calls Plant Audits JDE Action Plans

Process Owner:
ESPG-NAO Director, PC&L

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) 7 Quality Basics Breakthrough Quality Plan Procurement System Managing The Change FES Tools FCPs

5) With Who ?
(Comp, Skills, Training, etc) Plant Managers & plant teams Internal and external training Lessons learned FES Network- Division FES Network- Prodcut Group

1)Process
MANUFACTURINGProduction and Service
Application of Business Management System to ensure: Verification of plant effectiveness Verification of product conformity to customer requirements (PPAP) Verification of FES activities effectiveness

3) Inputs
Customer Demand Employee Training Capable Product & Processes TPM Deployment Correct Inventory Level Manufacturing Schedule PMS Process CAPex Core Teams

2) Outputs
Product & plant processes meet all customer & organizational requirements with respect to: Optimized Manufacturing Quantities Polyvalence, polycompetence employees PMs attained on time Quality Product FES Audit Scores

7) How Effective ?
(Measurable objectives) FR0t, FR1t Scrap and rework Delivery Performance Schedule Attainment TRS Productivity PPOH, PPM, Customer Complaints FES Indicators

6) How Process Owner: ESPG-NAO VP-Operations


(Methods, procedures, techniques, etc) FES audits Management review LIG Reviews PMS Gate Reviews

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) Stainless Steel Tubing/ Flat Stock Purchased Components Fabrication/ Inspection Equipment CNC Machining Centers

5) With Who ?
(Comp, Skills, Training, etc) Prototype Prod. Engineers Prototype Group Leaders Prototype Technicians Prototype Inspection Techs

3) Inputs
Blue Prints, Proto Control Plans, EBOM, Check Lists Engineering Sample Order System (ESO) Prototype Build Package

1)Process Prototype Design, Testing & Manufacturing


Fabricate Prototype Samples to support OEM Customers, Internal Testing and Manufacturing Plant requirements for Development, Testing, Fit & Function. Fabricate Tooling, Dies and Fixtures to support Internal Build, Testing and Manufacturing Plants requirements.

2) Outputs
Fabricated Hot & Cold End Prototype Exhaust Systems & Components. Tools, Dies & Fixtures

7) How Effective ?
(Measurable objectives) Monthly QOS Metrics: - 6mr Defects per 1,000 (D/1000) - Samples Delivered On Time - Labor Hours per Part - Samples Shipped per Month

6) How
(Methods, procedures, techniques, etc) Tool/ Die/ Fixture Building Tube Bending, Forming Component Fabrication Welding (Manual & Automatic)

Process Owner: ESPG-NAO


VP Engineering, Prototype Manager

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc) Managers Legal background Legal Treatises Outside Counsel where appropriate

5) With Who ?
(Comp, Skills, Training, etc) Legal Managers

1)Process 3) Inputs
-Facts gathered internally -Any applicable documents -Discussions with appropriate Faurecia personnel

LEGAL FUNCTIONS
Support Division-level functions and Plants with: Draft and review of contracts Resolution of commercial disputes with Customers and Suppliers

2) Outputs
Legal Documents approved for signature Resolved disputes and/or litigation

7) How Effective ?
(Measurable objectives) -Litigation avoidance due to properly drafted contracts - Delay-avoidance in plant modifications due to legal disputes

6) How
(Methods, procedures, techniques, etc) Comprehensive review and understanding of facts.

Process Owner:
Manager of Tax & Legal ; Asst. Treasurer; Asst. General Counsel

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

4) With What ?
(Materials, equipment, etc)

5) With Who ?
(Comp, Skills, Training, etc)

Faurecia HSE Requirements External Legal Requirements Best Management Practices

Plant Manager HSE Designate

1)Process 3) Inputs
FR0/FR1 Data QRQC 8D Data ESPG Requirements

HSE
Application of HSE Management System: Provide Framework for HSE Network Implement HSE PMT/Strategy

2) Outputs
Standardized HSE Mgmt. System. Reduction in FR0/FR1 ISO 14001 Certification

7) How Effective ?
(Measurable objectives)

6) How
(Methods, procedures, techniques, etc)

FR0/FR1 Data Internal Review External(3rd Party) Review

Process Owner: ESPG-NAO HSE Director/Manager

Facility Review Gate Reviews HSE PMT

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

FAURECIA EXHAUST SYSTEMS, NORTH AMERICA, INC


Title: Process Turtle Diagram Form No.: QP-CRP-T4-003-01 # of 15 Issue Date: 22-5-07 Revision: 01

Issued by: K. Kimmet, C. Miller, S. Rich Approved By: P. Bethune

Note: Printed copies are uncontrolled unless that have an original approval signature in the title block

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