JULIE LYNN JOHNSON, MBA

Harrisburg, NC 28075 (704) 771-6538 juliejohnson711@yahoo.com

HUMAN RESOURCES GENERALIST & MANAGER

Strategic manager and collaborator in diverse industries, applying 17 years of experience to exceptional organizational development, operations performance, and team engagement. Available for relocation and business travel. Demonstrated expertise in human resources administration, business development, operations direction, process improvement, policy development, program and project guidance, fiscal oversight, and corporate & staff satisfaction. Provides job descriptions, staff recruitment, orientation, training, coaching, direction, payroll and benefits administration, evaluations, rewards, disciplinary actions, and terminations. Apply knowledge of Title VII, EEOC, ADA, ADEA, HIPAA, and OSHA to achievement and maintenance of corporate compliance. Expedite knowledge of policies, systems, and processes for immediate corporate contributions. Establish and expand trust-based business relationships, facilitate development of transparent, efficient, and productive corporate cultures, and ensure achievement of continuous improvement. Align department goals with corporate mission, prioritize and execute extensive agendas in demanding settings, and realize timely deliveries of concurrent projects. Administrative Management Strategic Planning Business Partnering Organizational Development Technical & Creative Initiatives Employment Law Safety & Security Policy Enforcement Budget Control Analysis Investigations Documentation Reporting Talent Recruitment & Retention Goal Setting Performance Management Benchmarking Change Management Communications Presentations Employee & Labor Relations Vendor Management Streamlining Negotiations Problem Solving

PROFESSIONAL EXPERIENCE
Career note: Cared for Mother, requiring special assistance, since most recent position. KELLOGGS, Charlotte, North Carolina 2005-2012 Leading global manufacturer of food products. Employee Relations Manager, Kelloggs Snacks (2010-2012) Demonstrated exceptional leadership of Crew Schedulers and Human Resources Generalists while participating in control of $4.7M budget. Provided job descriptions, recruitment, orientation, compensation and benefits administration, coaching and counseling, evaluations, corrective actions, and terminations. Launched Engagement Committee, designed and facilitated management and staff training sessions, and improved orientation program. Optimized use of new HRIS system, and headed development of applicant tracking system. Achieved successful OFCCP desk audit and SQF food safety audit. Realized annual savings of $41K through design and execution of cost savings project. Participated in adjustment of headcount with 0 lay-offs, achieved one of lowest turnover rates at 6%, and secured one of highest team member satisfaction ratings on annual basis. Facilitated 0 new EEO claims through investigations engagement. Attained significant savings of time and increase in accuracy among staff through update and organization of hourly wage chart, file document coding system, and training guides. Human Resources Coordinator (2006-2010) Achieved excellence through oversight of recruiting, interviewing, and pre-hire processes, administration of FMLA and STD leaves, and performance of Human Resources Generalists duties (2006-2009). Participated in leadership of electronic I-9 system conversion. Improved processing of salaried interview candidates with creation of instructional welcome letter. Added as many as 60 staff within 3 months for expanded business operations. Drafted and delivered harassment training program to Managers. Authored sites winning nomination for Kellogg North America 2008 People, Passion, Pride Award.

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JULIE LYNN JOHNSON, M.B.A.

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juliejohnson711@yahoo.com

Human Resources Assistant, Kelloggs Snacks, Contract (2005-2006) Performed recruiting, interviewing, and pre-hiring duties for temp-to-payroll hourly facility employees, candidates in hourly positions, and supervisors. Reduced turnover by at least 50% among temporary production staff through formalization of hiring process and replacement of agency. Achieved significant improvement in security through oversight of employee I.D. badge conversion project. HOLIDAY INN SELECT & CONVENTION CENTER, Tinley Park, Illinois Leading chain provider of hospitality and event services. 2002-2005

Director of Human Resources Exceeded expectations through execution of human resources function at facility with 200 staff while supervising Human Resources Assistant. Provided job descriptions, recruiting and interviewing, payroll and benefits administration, investigations, and terminations. Drafted interviewing guides, revised employee handbook, developed & facilitated managerial and staff training programs. Investigated and resolved complex employee relations issues. Headed service program rollout involving facility-wide changes. Saved $80K in annual unemployment compensation payments through optimal recruitment, discipline, and documentation for management of unemployment claims. Managed EEOC claim to low settlement rate. Decreased annual turnover by 50% within 2 years through implementation of interviewing guides, improvement of interviewing processes, and selection of appropriate candidates. Increased customer service scores by 10% in 1 month through design and delivery of facility-wide customer service training program. Reduced annual injuries from 12 to 3 at end of first year of tenure through launch and execution of safety incentive programs, improved safety culture, and consistent safety meetings. Additional positions include Collections Representative (Contract) with Paige Personnel; Escrow Management Representative (Contract) with CitiMortgage; and General Manager and Assistant General Manager with Hampton Inn.

EDUCATION
M.B.A., Certificate: Human Resources Management, DeVry University, Tinley Park, Illinois B.S., Marketing, Illinois State University, Normal, Illinois

CERTIFICATION
Employment Law Certificate (2012)

PROFESSIONAL TRAINING
Continuous Process Improvement Course Cost Savings Project Leader Training Business Security Coordinator OSHA 10-Hour Training Safe Quality Foods Training Course

TECHNICAL SKILLS
Microsoft Office HireRight Sterling Testing GATE ATS Cigna iAM Ameripay HRIS Kronos Success Factors Timepro SAP 6.0 PeopleSoft Rektrack Right Thing myHR COOL System

PROFESSIONAL MEMBERSHIP
Society for Human Resources Management

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