Acknowledgement

We want to express thanks our respected Lecturer Ms.Farzana Chowdhury How teach us report writing, and help us to complete this report. We are extremely grateful to the National Credit and Commerce Bank (NCC) authorities for providing the valuable information. We are most grateful to Allah, the most Merciful, and the Beneficent for blessing us with good health and tenacity of mind to complete the Report.

EXECUTIVE SUMMARY

Banking system of Bangladesh has gone through three phases of development- Nationalization, Privatization, and Lastly Financial Sector Reform, National Credit &Commerce Bank Limited (NCCBL) started its journey in the financial sector of the country as an investment company back in 1985. The company operated up to 1992 with 16 branches and thereafter with the permission of the Central Bank converted into a full fledged scheduled private commercial bank in May, 1993 to serve the nation from a broader platform. The performance of NCCBL is better than any national commercial bank because of their efficient management.

In the age of modern civilization bank is playing its spending role to keep to the economic development wheel moving. The cooperation of the bank is needed in every economic activity. General Banking activities deals with general customer service, it is most common but useful service. Provided by the bank. Foreign Exchange Department and Loan Section, online banking and ATM service holds wide range of activities. NCC bank gives the proper solution of banking system.

TABLE

OF

CONTENTS

PAGE NO:

Acknowledgment Executive Summary

1. Introduction. 1 2. General Banking..3

2.1 Current,Saving, Joint Account... 2.2 Term,Call & Short Term Deposits....4 2.3 Special Savings Deposits5 3. Consumer service 3.1 Pay Order 3.2 Outward Bill for Collection 3.3 Inward Bill for Collection 3.4 Treasury 3.5 Money Gram 3.6 SWIFT 3.7 ATM Service & Credit Card 4. Loans and Advance Products 5. International Business 6. Government rules and regulation 7. Misson & Vision 8. Conclusion 9. Bibliography

1.Introduction The first modern banking was introduced in 1668 in Stockholm as Savings Pis Bank which opened up a new era of banking, activates throughout the European Mainland. Banks are now beyond those old concepts. Now Bank represents a significant & influential sector of business worldwide. Most individuals and origination make use of the Banks, either as depositors or borrowers. In the age of modern civilization bank is playing vital role to keep to the economic development wheel moving. The cooperation of the bank is needed in every economic activity. After the birth of Bangladesh as an Independent nation so far more than 50 banks are established. Among them four are Nationalized Commercial Banks, 28 local private commercial banks, 12 foreign banks and the rest are Development Financial Institutions. National Credit and Commerce Bank Limited is one of the second generation domestic private banks in Bangladesh after the war of the independence. It is a scheduled Bank under private sector established under the ambit of Bank Company Act, 1991 and incorporated as Public Limited Company Act, 1994 on 17th May 1993. Prior to conversion into a scheduled commercial bank. National Credit Limited (NCL) was incorporated as public limited Investment Company in Bangladesh on 18th November 1985. It made its journey with a modest beginning on 25th November 1985. The initial Authorized Capital of the company was Taka 30 (Thirty) Crore consisting of 30 (Thirty) Lac ordinary Shares of TK. 100.00 each. A new opportunity in the field of financial activities was opened for the business. NCL made a careful journey and maintained

its successive growth for few years with its qualified professional management under most unpredictable, uncertainties and limitations. After it started its operations as a commercial bank in 1993 it face some difficulties but recover from those difficulties. National Credit and Commerce Band Limited has now emerged as a major player in the financial sector. Listed in both the Dhaka and Chittagong bourses since 1999 with an IPO that the paid-up capital of the bank to Tk.39 crore. Over the years, National Credit and Commerce Bank Limited has built itself as one of the pillars of Bangladeshs financial sector and is playing a pivotal role in the extending the role of private sector of the economy. The bank has a strong branch network nation wide with 57 branches. 2. General banking General banking is the starting point of all the banking operations. This is the department, which provides day-to-day or instant services to the customers since bank is confident to provide the service every day, general banking is also known as retail banking. Main functions of general banking department are the following:

2.1 Current, Saving & Joint Account: National Credit and Commerce Bank Limited opens current accounts for its clients to facilitate their day-to-day operations. The amount deposited for no interest in the current account & it can be withdrawn at any time.The minimum balance requirement for this account TK.1000/- and TK. 250/- is deducted from the account in case of closing the current account. Savings account services for the ease of its clients. It offers both personal and corporate Savings Account to its clients in every branch. The current rate on the deposit amount is 7.5% and the minimum balance requirement is TK. 5000.00. The closing charge for this account is TK. 250.00.In case of joint, that account opening must be signed by all the persons concerned. They should also under their joint signature, provide the banker with a specific authority indicating whether the operation on the account will be done singly by one or jointly by all, any two or more of them.

2.2 Term, Call &Short Term Deposits: Deposits are also accepted by the bank against acknowledgment in the form of receipts for the specified amount and fixed periods. They are known as term deposits receipts for the specified amount and fixed periods. They are known as term deposits attracting higher rates of interest graded on the basis of the periods of deposits.Sometime the banker secures funds from the money markets usually from other bankers against receipt to meet his purely tepmorary shortage of funds. These debts are repayable immediately at call. Short-term deposit is 5% per annum. This is a fund generating service for bank with lower cost compared to other.

2.3 Special Savings Deposit Nature of Deposits Band of Rate of Interest

Fixed deposit 1 month 8% Fixed deposit or Bearer Certificate for 3 12.25% months Fixed deposit or Bearer Certificate for 6 12.50% months Fixed deposit or Bearer Certificate for 1 year 3. Consumer service The costumer is the main part of the bank a bank cant run without customer The bank being a service-oriented organization offers various types of consumer services mentioned as below: 12.50%

3.1 Pay Order: Pay order is a secured means of remitting payments from one location to another within the clearing zone area of Bangladesh Bank. This is also called the managers cheque because the

Bank is bound to pay the amount of Pay Order bearer as it is placed. The rate of commission

charged for Pay Order is as follows:

Amount From TK 1.00 TK 1,00,000.00 From

Commission TK. 10.00 TK. 2.00 TK. 3.00

Vat

TK 1,00,000.00 to TK TK. 20.00

5,00,000.00 From TK 5,00,000.00 and above TK. 50.00 TK. 8.00

3.2 Outward Bill for Collection: The instrument of the Bank include checks, pay order, demand draft etc. The Bank collects its own instrument from other banks through Clearing House as they are submitted in different locations by the clients with no charges or commissions required to perform this service. TK 0---------25000 25000----100000 100000---500000 500000---------Commission .15% 15% 010% .05% 15% 15% 15% 15% Vat Minimum Charge 20 50 150 500

3.3 Inward Bill For Collection: The Bank provides the instruments to other banks through Clearing House which have been collected from different clients. It performs this kind of service for its clients without requiring any charges or commissions. 3.4 Treasury: The Bank is paying both in local money markey and foreign currency through its Dealing Room at Head office since 1999. The Bank secured submitted amount of business during the year through treasury dealings. 3.5 Money Gram: National Credit and Commerce Bank Limited is very happy to announce to have joined hands with Money Gram Payment Systems Inc to serve expatriates to send money back home quickly from anywhere in the word. Moreover, money can also be sent quickly through Money Gram from Bangladesh to other parts of the World as is done through the banking channel. At the moment we are concentrating on home remittances being sent by the expatriates. Money Gram Payment system Inc is a non-back provider of electronic moneytransfer service. Money Gram is providing its customers a service of an unsurpassed quality and superior value. Money Gram has over 25,000 Agent locations throughout the world. 3.6 SWIFT The bank has become a member of SWIFT (Society for Worldwide inter- Bank Financial Telecommunication) in 1999, which providrs a fast, secured and accurate communication network for financial transaction such as letter of credit, fund transfer etc. 3.7 ATM Service & Credit Card:

The bank is a member of ATM Network along with other 7 Banks which enabled the Bank to extend modern banking faciliy to the customers allowing 24 hrs accesses to any ATM dispenser. The network will be expanded phase by phase in other parts of the country. The bank launched credit card at 22.08.2005. It is another customer service for NCCBL.

4. Loans and Advance Products: Loan is the important part of the bank, banks do its business by loan, bank gives loan his client and gets interest from them this way bank do business NCC bank provide different types of loan.Also The Bank offers a special credit service to the people to improve the quality of their living standard. This sort of credit facilities such as, House Building loan,car
loan,Small Business Loan,Industrial Loan,Festival Loan etc.

5. International Business: International business, which is one of the major sources of income of Bank, has been given proper care to serve the importers and exporters of various goods with the officers having expertise in this field. During the Bank handled export and import business to the tune of Tk.7776.30 million &16296.30 million respectively.NCC bank has a good relation with banks

outside of the country. NCC bank has current account with many outside bank so people can send and receive money around the world. 6.Government rules and regulation: NCC bank is always following the rule and regulation enforced by the government. The government plays /a vital role in here. Government decides the interest rate for the bank. The bank complied with the requirement of following regulatory and legal authorities: The Bank Companies Act, 1991 The Companies Act, 1994 Rules and regulations issued by Bangladesh bank VAT Act, 1991 The Income Tax Ordinance, 1984. The Securities and Exchange Commission rules 1987.

7. Misson & Vision Mission NCC bank is establish mobilize financial resources from within and abroad to contribute to Agricultures, Industry & Socio-economic development of the country and to pay a catalytic role in the formation of capital market.

Vision To become the Bank of choice in serving the Nation as a progressive and Socially Responsible financial institution by bringing credit & commerce together for profit and sustainable growth.

8. Conclusion

Bibliography

1. Newspaper Article:
A Weekly Publication of The Daily Star Name of the article: The Search for Alternatives Author: Sharier Khan Date: April 17, 2009

2. Website

www.gshakti.org www.cfsr._uk.com/Alternative%20Power%20Sources.pdf. http://en.wikipedia.org/wiki/solar_energy www.reein.org/solar/gs/index.htm