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Introduction
Congratulations! Youve just been promoted to a leadership position for the first time. Youve celebrated the good news with family and friends, allowed yourself a moment to take pride in your achievement, and indulged in visions of wielding your newfound power with wisdom and sagacity. You know that leading a team, department, or unit is almost certainly going to pose all sorts of new challenges, but you feel confident that youll succeed. Or perhaps youve served in a leadership role for a while and youve decided to strengthen your skills to meet new challenges facing your company. In either case, youll need confidence to excel in your efforts. But youll also need a heavy dose of realisman accurate understanding of what leaders actually do, how they operate, how they enhance their abilities, and how they achieve the best results for their companies. The nature of leadership is changing, and too many freshly minted and more seasoned leaders are operating from outdated assumptions about what the job entails. As a result, theyre not getting the best from their people or themselvesand their companies are paying the price.
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can sometimes seem mutually exclusive. For example, they want reassurance and direction, emotional openness and unshakeable confidence, ownership of their work and solutions handed to them by someone else.
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