SPM Peer Learning Forum

Mt. Everest B, 8th Floor Commercial Area, BSA Twin Towers Julia Vargas Ave. cor. Bank Drive, Ortigas Center, Mandaluyong City 20 21 March 2013

March 20, Wednesday

8:00 8:30 AM Registration 8:30 9:00 AM Opening and Introductions Welcome Remarks Introduction to the Forum 9:00 10:00 AM Introduction to the Universal Standards for Social Performance Management 10:00 10:15 AM BREAK 10:15 AM 12:00 NN Standard 1: Define and Monitor Social Goals Standard 2: Ensure Board, Management and Employee Commitment to Social Goals Mr. Cristopher G. Lomboy Asia PPI Specialist, Grameen Foundation 12:00 NN 1:00 PM LUNCH 1:00 2:00 PM Standards 3: Treat Clients Responsibly Standards 4: Design Products, Services, Delivery Models and Channels that meet Clients Needs and Preferences Launch of the Social Performance Call for Tools 2:00 5:30 PM Standards 5: Treat Employees Responsibly Standard 6: Balance : Financial and Social Performance Ms. Elisabetta Bertotti Analyst, MicroFinanza Rating 5:30 PM 6:00 PM Paper Presentation: Determining Variables Associated with Poverty Movement of the MF Clients Ms. Asuncion M. Sebastian Independent Consultant

March 21, Thursday

9:00 AM 12:00 NN Processing Targeting Information PPI Data Analysis Workshop Mr. Cristopher G. Lomboy Asia PPI Specialist, Grameen Foundation 12:00 NN 1:00 PM LUNCH 1:00 3:00 PM Pricing Transparency: Implementing the Effective Interest Rate (EIR) - Methods on how to to convert from flat to declining balance of interest - Bottomline implications of the conversion in an institution Mr. Rino Zerna MSME Finance Specialist Group, Bangko Sentral ng Pilipinas Ms. May Monteras MSME Finance Specialist Group, Bangko Sentral ng Pilipinas 3:00 3:30 PM BREAK 3:30 5:45 PM Effective Communication of EIR - Methods and techniques on how EIR will be communicated effectively to clients Dr. Raymund Cruz Fabre Independent Consultant 5:45 6:00 PM Closing