Chapter No A B C List of Tables List of Figures List of Abbreviations Executive Summary 1 1.1 1.2 2 3 3.1 3.2 3.3 3.

4 4 5 5.1 5.2 5.3 6 6.1 6.2 7 7.1 7.2 7.3 Introduction Objective of the study The Approach Review of Literature Logistics - A perspective Global Scenario

Title

Page No

12 14 17 17 19 23 23 27 29 31 34 38 38 39 40 41 41 41 44 44 45 46

Indian Scenario Challenges faced by Indian logistics sector Opportunities Gati background Corporate structure Journey to Excellence Inception & Expansion Journey to Excellence Consolidation & Emergence Exp Consolidation GATI-Corporate Governance Business verticals & growth drivers Joint Venture GATI & KWE GATI-KWE Express Distribution & Supply Chain Solutions Products and Services of GATI LTD Gati International KAUSAR INDIA Cold Chain Solutions Gati ship

7.4 8 8.1 8.2 8.3 8.4 8.5 9 9.1 9.2 10 10.1 10.2 10.3 11 11.1 11.2 11.3 12 12.1 12.2 13 13.1 13.2 13.3 14

Gati e-Commerce Major competitors Container Rail Business Multimodal Transport Operation (MTO) Container freight Station Third Party Logistics Express logistics Investment in the sector Private Equity Deals Recent Joint Venture in the Sector Operational capabilities Technology @ Gati people @ Gati Infrastructure @ GATI Business environment Economy GDP Growth Indian Express Cargo Industry Gati - Our Growth Sectors Financial highlights Key Highlights Business performance Distribution channels of Gati in Retail segment different Booking channels Elements of the distribution network Channel Design Analysis of survey of Gati kiosks and competitor outlets

46 49 49 50 52 52 53 54 54 55 57 57 58 60 61 61 62 63 64 64 65 67 67 69 69 71

15 16

Conclusions and recommendations Limitations References Appendix A Appendix B

75 76 77 79 81

LIST OF TABLES
Table No
3.1 3.2 4.1 4.2 8.1 8.2 8.3 8.4 8.5 10.1 11.1 11.2 11.3 12.1 12.2 12.3 12.4

Title
Cross-Country logistics Cost Comparison Major Companies operating across the market segment Financial performance of companies Revenue graph of logistics companies players in RS 100 mn license Players in RS 500 license MTO players Key CFS at 2 major container ports in India Key players in 3PL & Express cargo HRM IN Gati India GDP growth Comparable segments of Indian logistics industry: 2012 YOY Volume growth by Vertical Express Distribution & Supply Chain (EDSC) Performance KAUSAR Cold Chain Performance Gati Ship Performance Other Subsidiaries CHARTS

Page No
32 33 37 37 50 50 51 52 53 58 61 62 63 65 65 65 66

14.1 14.2

Kiosk sales per month booking ratio at Kiosks

71 71

14.3 14.4 14.5 14.6 14.7 14.8

Competitors in courier services Competitors in cargo services Experience with company and its workforce increase sales at kiosks Distribution infrastructures of courier companies Distribution infrastructures of cargo companies

72 72 73 73 74 74

LIST OF FIGURES
Fig No.
1.1 1.2 3.1 3.2 3.3 3.4 3.5 3.6 4.1 5.1 5.2 7.1 7.2 8.1 10.1 10.2 11.1 12.1 Range of Logistics Services Evolution of logistics and SCM Overview of logistics Industry Evolution of the logistics model 4PL Logistics structure Elements of Logistics cost Indian Logistics industry structure Growth drivers for the logistics sector Gati Business Corporate structure of Gati GATI-Corporate Governance-Five tier Governance Structure Business Partners of Gati List of major customers of Gati Players in logistics field Span of control in Gati New talents in Gati Charged Weights by Vertical FY2012 Business Restructuring

Title

Page No
15 16 23 24 25 29 31 32 35 38 40 45 48 49 58 59 63 64