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Course Plan KH2TAD3

Training and Development


Dr Vidyeswari.V

Term V ( September 2011 to December 2011)

Post Graduate Diploma in Management (PGDM) SCMS - COCHIN

Table of Contents 1. 2. COURSE PROFILE: ...................................................................................................................... 2 COURSE (OVERALL) OBJECTIVE/S: ............. 3

3. 4. 5. 6. 7. 8. 9. 10. 11.

COURSE OUTLINE( SYLLABUS) .............................................................................................. 3 COURSEWARE:............................................................................................................................ 3 COURSE IMPLEMENTATION: PEDAGOGY & EVALUATION APPROACH .................. 4 THE INTERNAL ASSESSMENT ................................................................................................ 9 MILESTONES / IMPORTANT DATES ..................................................................................... 9 SPECIAL INFORMATION ON COURSEWORK ...................................................................... 9 SESSION PLAN ............................................................................................................................ 10 MID TERM EXAMINATION COVERAGE AND QP PATTERN.......................................... 12 END TERM EXAMINATION COVERAGE AND QP PATTERN.......................................... 12

1. Course Profile: Course Title Number Programme

Training and Development KH2TAD3 Post Graduate Diploma in Management (PGDM) 2

Total Credits Total Number of Sessions Session Duration Faculty/course facilitator

3 24 1 hr 15 minutes Dr Vidyeswari V

2. Course (overall) Objective/s: To understand the concept of Andragogy, learning motivation and Training Need Analysis. To enable the student design a training programme. To enable the student to learn how to assess, develop, carry out, and evaluate a training program. 3. Course Outline (Syllabus) Module no 1 Weightage 20% No. of Sessions 1+4 +1 Description (list the topics covered in the course under each module) Basic Concepts and Training and Development perspective Concept of T&D, role , structure of training organizations, learning motivation and performance , Training Need Analysis Training Design and Organizational Interventions Organizational Constraints, Developing Objectives, Facilitation of learning focus on trainee and training Design., Facilitation of Transfer- Focus on Training, Focus on Interventions , Design Theory, design outcomes . Training Methods and Implementation Training methods On the job, off the job, audiovisual enhancements to training. Development and implementation of training. Evaluation of Training Rationale of evaluation, need, types of evaluation data, Donald Kirkpatricks Model, evaluation design issues, training audit. Teaching and facilitation skills Teaching and facilitation skills , Selection and training of Trainers, Training Aids Training manual , key areas of Organizational Training

25%

20%

15% 10% 10% 100%

5 6 Total

3 3

4. Courseware: Book/ Journal/ Article/case studies Title | Effective Training Systems ,Strategies and Practices

Author

Year/ edition/volume

Publisher

P. Nick Blanchard and James Thacker

2007/ 4th impression Pearson Education 3

Training and Development Concepts and Practices Training and Development a complete handbook Training and development Training and development

S.K.Bhatia Edited by Anthony Landale G.Pandu Naik Raymond A Noe

2005 2004/ I Indian Edition 2007/ I Edition 2008/4th Edition

Deep and Deep Infinity Books Excel Books Tata McGraw Hill

5. Course implementation: Pedagogy & Evaluation Approach


5.1 Module 1: Module name Sessions (Reference No.) Weightage (% of total content) Basic Concepts and Training and Development perspective 5 Sessions - 2, 3, 4, 5, 6 25%

5.1.1 Learning objective To impart knowledge on learning motivation and performance and training need analysis. 5.12 Pre requisite Students are expected to have had the basic knowledge of Human Resources Management which would provide a premise for Training and Development. 5.1.3. Pedagogy / Structure of lessons Lectures ,discussions , case studies , activity. 5.1.4. Courseware of the module: Text book & chapter references 1.Effective Training Systems ,Strategies and Practices by P. Nick Blanchard and James Thacker. Chapter -1,2, 3,4 2. Training and Development Concepts and Practices By S.K. Bhatia, Chapter -1,2, 3,4 1. Learning at TCS Training and development by G.Pandu Naik Pg: 69-72 2. TNA at Bank of Baroda Training and development by G.Pandu Naik Pg: 92-93

Case study

5.1.5. Evaluation for the module (List as applicable) TEST -1 Assignment -1 Presentation for group -1 Presentation for group -2 Weightage Topic No and/ or specification 10 On Module-1 05 Module 1 10 marks 10 marks

5.1.6. Expected outcome Conceptual knowledge on basics of Training and Development. Exposure to effective Training Systems, Strategies and Practice by different Industries. 4

Skills for preparing training need analysis 5.2 Module 2: Module name Sessions (Reference No.) Weightage (% of total content) Training Design and Organizational Interventions - 5 - Ref. No. 7,8, 9, 10, 11, 25%

5.2.1 Learning objective To equip the students with the advanced concepts of Training Design and Organizational Interventions. This module is designed to impart knowledge on designing a training program keeping in mind the constraints and objectives. 5.2.2 Pre requisite Students are expected to have understood the basic concepts of T&D. This is needed so as to have a clear idea of underlying issues. 5.2.3. Pedagogy / Structure of lessons .Lectures ,discussions , case studies , activity and presentation Courseware of the module: Text book & chapter references 1. Effective Training Systems , Strategies and Practices by P. Nick Blanchard and James Thacker. Chapter 5 2. Training and Development G.Pandu Naik Chapters- 4,5 1. Design and Development of training IHRD Way Training and development by G.Pandu Naik Pg: 119-121

Case Study

5.2.5. Evaluation for the module (List as applicable)

Weightage

Case Study -1 5 marks Presentation for group -3 & 4 10 marks 5.2.6. Expected outcome Conceptual knowledge on Training Design and Organizational Interventions Awareness on constraints and objectives of the Organization while designing Training Manual. Skills for designing a Training program. 5.3. Module 3: Module name Sessions (Reference No.) Weightage Training Methods and Implementation - 4 - Ref. No.- 12, 13, 14, 15. 20% 5

Topic No and/ or specification 7th session 11th & 12th session

(% of total content) 5.3.1 Learning objective To make the students aware of the advanced methods of training and its implementation. 5.3.2 Pre requisite Students are expected to have learnt the basic concepts of Training and Development. 5.3.3. Pedagogy / Structure of lessons Lectures, discussions , case studies , activity and presentation 5.3.4. Courseware of the module: Text book & chapter references 1. Effective Training Systems , Strategies and Practices by P. Nick Blanchard and James Thacker. Chapter 6,7. 2. Training and Development Concepts and Practices By S.K. Bhatia, Chapters 5,6,7,8,9. 3.Training and development By G.Pandu Naik Chapters- 11,12,13,15 1. On the job training Toyota Motors Training and development by G.Pandu Naik Pg:381-382 2. Performance Coaching at Learnsys Training and development by G.Pandu Naik Pg: 396-397 3. Training Implementation at Sasken. Training and development by G.Pandu Naik Pg: 138-139

Case study

5.3.5. Evaluation for the module (List as applicable) Weightage Topic No and/ or specification 12th session 14th session 15th session 15th session

Presentation for group -4 10 marks Presentation for group -5 10 marks Presentation for group -6 10 marks Test -2 (Module 2 & 3) 10 marks 5.3.6 Expected outcome Conceptual knowledge on Training Methods and Implementation Awareness for choosing the right method while training different groups based on the objectives and constraints. Skills for Implementing Training 5.4 Module 4: Module name Sessions (Reference No.) Weightage (% of total content) Evaluation of Training 3 Ref. No. 16, 17, 18. 15%

5.4.1 Learning objective To equip the students with the knowledge of training evaluation, with special reference to Kirkpatricks model. 5.4.2 Pre requisite : Students are expected to have completed framework and theoretical background of Training and Development 5.4.3. Pedagogy / Structure of lessons Lectures , discussions , case studies , activity and presentation 5.4.4. Courseware of the module: Text book & chapter references 1. Effective Training Systems , Strategies and Practices by P. Nick Blanchard and James Thacker.- Chapter 8 2.Training and development By G.Pandu Naik, Chapter -6 1. Training Evaluation at UBI Training and development by G.Pandu Naik Pg: 162-163

Case study /Discussion

5.4.5. Evaluation for the module (List as applicable) Weightage Topic No and/ or specification 16th session 17th session

Assignment 5 marks Presentation for group -7 10 marks 5.5.6 Expected outcome Conceptual Knowledge on evaluating a training program.

Awareness on training evaluation practiced by different Industries Skills on different models of evaluating training program 5.5 Module 5: Module name Sessions (Reference No.) Weightage (% of total content) Teaching and Facilitation Skills 3 Ref. No. 19, 20, 21. 10%

5.5.1 Learning objective To make the students aware of the teaching and facilitation skills 5.5.2 Pre requisite Students are expected to have covered the design, implementation and evaluation of the training programme 5.5.3. Pedagogy / Structure of lessons Lectures , discussions , case studies , activity and presentation 5.5.4. Courseware of the module: Text book & chapter references Training and development By G.Pandu Naik Chapter 7, 8. 9. 7

Case study

1. Dr. Pranav Naik The Great Speaker. Training and development by G.Pandu Naik Pg:204 2. Training the Trainers at GPN Group Training and development by G.Pandu Naik Pg: 216-217 3. Learning Aids at IBL Bangalore Training and development by G.Pandu Naik Pg: 240

5.5.5. Evaluation for the module (List as applicable) Weightage Topic No and/ or specification Presentation by group 7 10 marks 19th session Presentation by group 8 10 marks 20th session Presentation by group 9 10 marks 21st session 5.5.6. Expected outcome: This module would help the students in developing the skills required to be a perfect trainer. 5.6 Module 6: Module name Sessions (Reference No.) Weightage (% of total content) Training Manual and Key areas of Organizational training 3 Ref. No.22, 23, 24. 10%

5.6.1 Learning objective To create an aware of the key areas of organizational Training. This enable the students to prepare a training manual. 5.6.2. Pre requisite Students are expected to have some knowledge about the training methods, process of designing, implementing and evaluation of Training and Development. 5.6.3. Pedagogy / Structure of lessons Lectures , discussions , case studies , activity and presentation 5.6.4. Courseware of the module: Text book & chapter references 1. Effective Training Systems , Strategies and Practices by P. Nick Blanchard and James Thacker.- Chapter 9 1. Instep The Global Internship Programme at Infosys technologies Training and development by G.Pandu Naik Pg:265-266

Case study

5.6.5. Evaluation for the module (List as applicable) Presentation by group 10 Test -3 (Module 4, 5 & 6) Weightage 10 marks 10 marls Topic No and/ or specification 23rd session 24th session

5.5.6. Expected outcome Conceptual Knowledge on organizational training. Exposure to key areas of Corporate Training by utilizing Business Case studies Skills on preparing a Training Manual 6. The internal assessment The internal assessment shall be based on the following Evaluation Criteria Criteria Mid Term Exam TEST Assignment Case Study Assignment (Training Manual) Participation/ Presentations Total for pre / post mid term Total Maximum Marks Pre Mid-term 10 05 05 20 Post Mid term 20 10(avg. of 2) 10 10 50 70

7. Milestones / Important Dates Sl. No. Assignment / Class Test / Project/ Presentation etc. 1 Assignment 1 2 3 5 Case study- 1 Training Manual Presentation by groups (Runs through the entire course and hence its evaluation (10 marks) would be ready for the post mid term only). 7 Test -1 for pre mid term evaluation Test 2 and 3 for post mid term (average of the two would be taken)

Tentative Date/ SESSION 5th session 7th session 18th Session 4th , 5th , 11th , 12th , 14th , 15th , 17th, 19th , 20th , 21st ,23rd Sessions. 7th session 17th and 27th

8. Special information on Coursework 1. More of Case studies are included in the coursework. As such it is required that the students come prepared with the cases as instructed in the class. 9

2. The assignments are to be submitted on time. Late submissions will not be permitted. 3. Presentations, as mentioned is a series running throughout the course and students in groups would be presenting the allotted topics/ cases and its evaluation (10 marks ) would be considered for post mid term.. 4. Students are to come prepared with the topics covered during the previous session. 5. Three class tests would be conducted during the entire course. Tests would be conducted for 10 marks. Test one would be used for pre mid term internals. Average of Tests 2 and 3 would be taken for post mid term . 9. Session Plan Mo dul e 1 Session Topics Introduction to syllabus Concept of T&D, structure of Training in organizations Training Process model, Strategic Planning Process Learning motivation , Introduction to Training Need Analysis Reading reference / Assignment (Preparatory. Work) Pedagogy/ Assignments/ Activities (for evaluation) Disscussion Lecture Lecture/Disscussion Learning at TCS Case (Grp.1)Training and Disscussion/Lecture development by G.Pandu Naik Pg: 69-72 Assignment -1 Case Analysis/lecture (to be submitted) TNA at Bank of Baroda Training and development by G.Pandu Naik Pg: 92-93 Toyota Motor Companys Toyota Technical Training Institute in India Employee Training& Development, Page461 Raymond A Noe,4th Edition.(case study submission) Lecture/Case Analysis

1 2 3 4

TNA outcome , approaches to TNA

6 2 7

Test -1 Training Design Organizational constraints and Developing objective

8 9

Facilitation of learning: Focus on trainee Facilitation of learning: Focus on Training Design

Lecture Lecture/Disscussion 10

10 11

Facilitation of Transfer: Focus on training and organizational structure Design Theory , outcome of Design Design and Development of training-IHRD Way (Grp.3) Training and development by G.Pandu Naik Pg: 119-121 Training methods-1

Lecture Lecture/Disscussion

12

On-the job Lecture training at Toyota Motors (Grp.4) . Training and development by G.Pandu Naik Pg:381-382 Lecture

13

Training Methods -2 Enhancements in Training, Training Climate Development and Implementation of training Performance Coaching at learnsys. (Grp.5) Training development G.Pandu Naik Pg: 396-397

14

Lecture/case discussion and by

15

Test -2

Training Case analysis Implementation at Sasken (Grp.6) Training and development by G.Pandu Naik Pg: 138-139 lecture Training Evaluation UBI(Grp.7) Training development G.Pandu Naik Pg: 162-163 At and by Lecture/discussion

16 17

Meaning , Kirkpatricks Evaluation Model Data Collection for training evaluation.

11

18

Design issues ,Training Audit

19

Teaching and Facilitation Skills

Preparing Disscussion Training Manual Assignment -2(to be submitted) Dr. Pranav Naik Case analysis The Great Speaker Training and development by G.Pandu Naik Pg:204 Training The Discussion/case trainers at GPN analysis Group(Grp.8) Training and development by G.Pandu Naik Pg: 216-217 Learning Aids at lecture IBL Bangalore(Grp.9) Training and development by G.Pandu Naik Pg: 240 Discussion Instep- The Global Lecture /case Internship disscussion Programme at Infosys Technologies. (Grp.10) Training and development by G.Pandu Naik Pg:265-266

20

Selection and training of Trainers

21

Training Aids

22 23

Training Manual Key Areas of Organizational Training

24

Test -3

10. Mid Term Examination Coverage and QP pattern (Expected pattern of QP ) Section A 5x1=5 Section B 3x5=15 Section C ( Application/ case) 1x10=10 11. End Term Examination Coverage and QP pattern The end term examination shall be for 3 hours and shall cover all the topics that are envisaged in this plan and the pattern will be as follows:

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Section A Section B Section C

10x2=20 5 x 6=30 (1 question (6mks) compulsory on current topics) 1 x 10=10

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