HRM MUTIPLE CHOICE QUESTIONS 1. According to Herzberg's Two Factor Theory, what is the role of hygienefactors? a . t h e i r p r e s e n c e l e a d s t o f e e l i n g s o f neutrality b .

t h e i r a b s e n c e l e a d s t o f e e l i n g s o f satisfaction c . t h e i r p r e s e n c e l e a d s t o f e e l i n g s o f satisfaction d.their absence leads to feelings of neutrality 2. Where is the most common use of an In Basket Technique? a . I n c o m p u t e r i z e d c a r e e r p r o g r e s s i o n systems b.In cross checking employee referrals c.In Selection Process 3. Which is a system designed to achieve organizational effectiveness bysteering each employees behavior toward the organizations mission byusing a combination of goal setting, planning, and evaluation activities? a.behavior-based modeling b.management accounting c.management by objectives d.behavior observation method 4. What level of training needs analysis focuses on the identification of where within a firm training is needed? a.Kirkpatrick Analysis b.Task needs analysis c.organizational analysis 5.Which theory states that employees form beliefs about pay fairness bycomparing their outcome/input ratio to that of a referent other? a.contingency theory b.equity theory c . e x p e c t a n c y t h e o r y d.consistency theory 6.Which approach to the study of leadership is associated with Theory Xand Theory Y?a . t r a i t a p p r o a c h b.situational approach c.behavioristic approachd . s t y l e a p p r o a c h 7.What error in rating is the result of raters not using the extremes of therating scale .a . e x t r e m i t y e r r o r b.similarity error c.central tendency error d.halo error 8.Which of the following is reported not to occur in firms t h a t u s e downsizing to reduce costs? a.the majority of firms that downsize achievehigher organizational profits

b . t h e m a j o r i t y o f f i r m s t h a t d o w n s i z e r e f i l l eliminated positions within a year c . t h e m a j o r i t y o f f i r m s t h a t d o w n s i z e report higher employee productivity immediately d.all of the above 9.What is defined as the organization's attempt to add to, maintain, orr e a d j u s t i t s t o t a l h u m a n r e s o u r c e c o m p l e m e n t i n a c c o r d a n c e w i t h i t s strategi c business objectives? a.recruitment b.selection c.staffing d.training and development 10. The ROI approach to HR accountability technique called Hu manResource Effectiveness Index (HREI) falls under the fowling c l u s t e r o f approach: a.Solid Value Added Approach b.Early Approach c.Leading Edge Approach 11. The HR scorecard metrics hierarchy does not consist of one of t h e following: a . V a l u e b a s e d H R m e t r i c s l i n k e d t o corporate b a s e d m e t r i c s t h a t r e f l e c t value-based measures b . H R o u t c o m e m e a s u r e s t h a t f o c u s o n business outcomes