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Online News & Events
India Online 2007
Table of content
India Online 2007 ......................................................... 1
India Online 2007 Reports ............................................... 3
Methodology ............................................................... 5
Executive Summary .....................................................10
Detailed Findings:
Reading the Graphs & Tables ..........................................24
Popularity of the Activity ..............................................26
Demographic Profile ....................................................29
Socio-Economic Profile .................................................36
Economic Profile.........................................................41
Net Usage Status.........................................................46
Net Usage Dynamics.....................................................52
Preferred Net Activities ................................................63
Most Used Websites .....................................................78
Most Used Offline Media Brands..................................... 104
Offline Brands Recalled .............................................. 108
Accordingly the India Online 2007 set of reports will not only provide
you the most recent estimates on the Internet user-ship, its growth and
penetration in India but will also give you an 'insightful' understanding
of the current net usage behavior and preferences of various kinds of
online Indians.
The 'online' survey was conducted among 3 of the most popular and
generic portals in Indian with the focus on capturing the in-depth net
usage behaviors and preferences of online Indians. This survey was
conducted by JuxtConsult between April-May 2007 and over 14,200 in-
depth and usable responses were collected and analyzed for final
reporting.
There is one key difference in the study this year compared to the last
year. To make our findings more representative of the entire urban
online population and not just the Internet users who are more likely to
respond to online surveys, this year we have ‘linked’ the findings of our
online survey with the findings of our land survey. This was done by
deriving appropriate individual level ‘weights’ for Internet users from
the land survey and then applying them to the data of the online
survey.
1
Online News & Events
In sum, what you get in India Online 2007 you are unlikely to get
elsewhere:
2
India Online 2007
X Online shopping
X Emailing
X Job search
X Matrimony
X Info search - English
X Info Search - Local language
X Online travel
X Social networking/communities
X Friendship / dating
X Online news
X Financial info/news
X Online share trading
X Cinema content
X Sports content
X Online music
3
Online News & Events
X Online games
X Online real estate
X Mobile content download
X Astrology
X Online learning/education
4
India Online 2007
Methodology
In order to derive highly robust and authentic estimates of the current
user-ship of Internet in India, and draw out a truly representative
internet usage behavior patterns, we at JuxtConsult keep improving
and refining our research methodology for the India Online study every
year. In 2007, we have again brought in two significant improvements:
Like last year, this year again we conducted both a land survey and an
online survey separately, with the focus of the land survey being on
estimating the size of the internet using population in urban India, and
that of the online survey on capturing the net usage behavior and
preference patterns. The two surveys had some common questions on
demographic profiles and net usage behavior to help us link up the two
sets of data at the processing stage.
The use of these 'individual' level multipliers helped us make the online
survey findings 'representative' of the entire urban online population
and not just of those who are more likely to fill up an online surveys
(because of factors like convenience of access, regularity of usage,
attractiveness of the incentive prize offered for filling the survey,
etc.).
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Online News & Events
The land survey undertaken this year was again a household level
survey across 10,000 households in 31 cities spread across all regions of
India. The survey was conducted and completed between mid-April to
early-May 2007. Care was taken that all relevant classes of towns with
population size of over 20,000 individuals were covered and surveyed
across each of the 4 regions of the country. Within a city, 5
geographical locations were chosen, one each in the north, south, east,
west and central parts of the city. From each location within a city an
equal number of households from the five socio-economic classes A, B,
C, D, and E were surveyed.
The cities where the land surveys were conducted and the size of the
sample data collected from each of these cities are as follows:
6
India Online 2007
X If any member of the household use the Internet 'at all' from
anywhere (home or any location outside)? And
X If any member of the household use the Internet ‘at least once a
month’ from anywhere (home or any location outside)?
On one end, the email properties of Yahoo, Rediff and Google (Gmail)
were used through online survey campaigns to target the widest
possible base on internet users in a random manner and collect
responses (as these three email portals together cover almost all email
users with a personal email id in the country). At the same time, to
cover for whatever may have got missed out in these survey campaigns
on email portals, a parallel 'contextual search' based survey ad
campaign was run using Google AdSense.
All the survey campaigns were paid for and officially run by these
portals among their users. The overall online survey campaign used a
combination of banner ads, e-mailers and contextual search ads
through these portals.
In this year's study, the information area coverage (in the online
questionnaire) was also enhanced and fine tuned somewhat to keep
abreast with the changing and evolving Indian online space:
7
Online News & Events
Over 26,000 unduplicated and clean responses were collected from the
online survey campaign in about 31/2 weeks time. Of these, all 26,000
responses were complete on user profiles and their net usage behavior
information. Around 14,200 responses were complete in all aspects,
including various online activities undertaken and website preferences.
Thus, the responses from the three sections of the online survey have
different valid sample bases and have been reported accordingly.
All the usable responses after data cleaning were then collated,
crosschecked and processed for tabulation and analysis. While doing the
tabulation, any errors and spelling mistakes in typing of the brand
names, etc. By the respondents were carefully checked and corrected.
The net result was the compilation of the latest, highly authentic and
representative database on the Internet habits and website preferences
of online Indians. This database was then used for making 'insightful'
analysis and conclusions as contained in the various reports of the India
Online 2007 study.
8
India Online 2007
Last but not least, in this year's reports we have brought in the
presentation of the 'changes' in the usage behavior and preferences vis-
à-vis the last year. Wherever relevant, these changes have been
presented graphically along with all the current year's data charts,
graphs and tables.
9
Online News & Events
Executive Summary
Checking news online is a ‘mainstream’ online activity. Almost 2 out
of 3 regular urban online Indians (61%) check news online. The activity
is the 4th most popular online activity of all and around 15.4 million
online urban Indians are checking news online. Compared to last year,
the category has shown an increase of +8% points in its user base – an
addition of 3.8 million online news users, with a year-on-year growth of
33%.
Online news readers are ‘savvier’ net users and ‘info seekers’.
Online news readers use the internet for many more activities (across
personal, professional and e-commerce related activities) and
undertake almost all of them more than the overall net users. The
online activities they undertake significantly more than the overall net
users largely fall in the domain of ‘info seeking’ (financial info, sports,
real estate and astrology), ‘social interactivity’ activities (social
networking, instant messaging, dating/friendship and matrimonial
search) and online entertainment activities (online games, mobile
content and music).
Online news readers also buy online noticeably more (50% compared to
43% among all internet users).
10
India Online 2007
respectively. Google is not far behind at 4th spot with 9% user share
and Indiatimes follows at the 5th position with 7% user share.
With such narrow gaps in user preference shares among the top 5
websites, online news market appears a highly ‘fragmented’ one
currently. Also 4 out of the top 5 preferred websites for the activity are
‘generic’ portals. The top most ‘specialized’ news website has only 12%
user share and almost 10 such ‘specialized’ news websites have user
shares of 2% to 5% each – a clear indication of a ‘cluttered’ market with
no clear brand distinctions and leaderships.
Compared to last year, Indiatimes has lost the maximum user share of -
8% points to come down to no. 5 position this year from no.1 position
last year. While MSN is the other noticeable loser (-3%), Yahoo (+4%)
and Google (+3%) are the noticeable gainers.
Among the various online activities, NDTV and Indiatimes news readers
tend to undertake most profession-related online activities and e-
commerce related activities relatively more. On the other hand, Google
preferring online news readers undertake most of the social and
personal interactivity activities relatively more, while Google and
Yahoo ones undertake most of the online entertainment activities
relatively more.
NDTV, Indiatimes and Rediff preferring online news readers are the
marginally ‘heavier’ users of TV. Yahoo and Google ones are marginally
‘heavier’ users of radio, while users of all the 5 websites show fairly
similar patterns of usage of newspaper readership.
11
Online News & Events
Key Findings
Checking news online is a ‘mainstream’ online activity
Almost 2 out of 3 regular urban online Indians (61%) check news online.
At this level of usage, the activity is the 4th most popular online
activity undertaken by regular urban online Indians and one of the
‘mainstream’ activities in Indian online space. In terms of numbers,
around 15.4 million online urban Indians are today checking news
online.
Compared to the year 2006, when 53% of all regular online urban
Indians were checking news online, the category has shown an increase
of +8% points in its user base. In number terms it has meant an addition
of 3.8 million online news users in last one year (over 11.6 million
online urban Indians in 2006), a year-on-year growth of 33%.
Further, in addition to the 61% regular net users who check news online
there are 7% more regular net users who read no other but only
business/finance news online. If one were to include these 7% also in
the universe of online news readers, then the total proportion of all
types of online news readers is actually a marginally higher 68% and not
just 61%.
12
India Online 2007
Lastly, online news readers come marginally more from South India in
their regional profile (43% as against 40% for all net users).
13
Online News & Events
14
India Online 2007
Their internet usage is also relatively ‘heavier’, more so from home and
more so in terms of ‘duration’ of net usage than in terms of ‘frequency’
of net usage. For instance, 87% of online news readers go online at
least once daily from home and 27% are heavy internet users from home
(compared to 84% and 22% respectively among all internet users). In
fact, online news readers are heavier net users per se` be it from office
or home, during weekends or during weekdays.
15
Online News & Events
20%
0%
Online news readers are ‘savvier’ net users and ‘info seekers’
The ‘depth’ of internet usage among online news readers is significantly
richer. They use the internet for many more activities (across personal,
professional and e-commerce related activities) and undertake almost
all of them more than the overall net users. They also download more
material and have marginally more average per capita email ids (3.2 as
against 3.0 among all net users).
16
India Online 2007
The fact that online news readers do not show any noticeably higher
affluence levels than the overall net users and yet buy online
noticeably more makes them a relatively ‘better’ online consumer
segment to target.
NDTV and Rediff have user shares of 12% and 10% respectively to follow
Yahoo as close 2nd and 3rd. Google is not far behind at 4th spot with 9%
user share. With 7% user share Indiatimes follows at the 5th position.
With such narrow gaps in user preference shares among the top 5
websites, and the fact that the top most website has only 14% user
share, clearly indicates that online news market is a highly
‘fragmented’ one currently.
17
Online News & Events
Further, 4 out of the top 5 preferred websites for the activity are
‘generic’ portals, and at least 35% user preference for the category still
remains with such generic portals. Though the fact that almost 2 out of
3 online news readers prefer to visit a ‘specialized’ news website does
indicate that the category is evolving towards becoming a branded one,
but the fact that the top most specialized news website has only 12%
user share and almost 10 such specialized websites preference have 2%
to 5% user share each, also clearly indicate that it’s a ‘cluttered’
market with no clear brand leaderships.
5 Indiatimes 7% -8%
6 Aajtak 5% 1%
7 BBC 5% 2%
8 Timesofindia 3% -2%
9 CNN 3% 2%
10 MSN 3% -3%
11 Ibnlive 3% 2%
12 Manoramaonline 3% 1%
13 Thehindu 2% 2%
14 Sify 2% 0%
15 Eenadu 2% 1%
16 Zeenews 2% 1%
17 Jagran 1% 0%
18 CNBC 1% 0%
19 Dinamalar 1% 0%
20 TV9 1% 1%
21 Hindustantimes 0.7% 0%
22 Starnews 0.7% 0%
23 DD News 0.6% 0%
24 Times 0.6% 0%
25 Moneycontrol 0.5% 1%
26 Economictimes 0.4% 0%
29 Midday 0.2% 0%
30 Webduniya 0.1% 0%
Others 9% -3%
18
India Online 2007
X NDTV preferring online news readers show the best relative SEC
profiles with 69% of them coming from SEC ‘A’ and ‘B’ classes.
X NDTV and Rediff ones are relatively the most mature in age, most
employed and a higher proportion of them are ‘chief wage earners’
of their households. NDTV ones also have noticeably more
‘professional’ educational qualifications and are relatively more
comfortable reading in English.
X Indiatimes has the most male skew with 86% of its online news
readers being males. Yahoo has the best representation of female
online news readers at 22%.
X Yahoo ones also show the highest skew towards South Indian region
with almost half of its online news readers (49%) coming from this
region. Indiatimes gets only 26% of its online news readers from the
South. It shows a relatively ‘west’ region skew with 35% of its
online news readers coming from this region.
X NDTV preferring online news readers come relatively the most from
metro cities at 52%.
19
Online News & Events
X However, Yahoo ones display a higher home based net access (67%),
access the net most frequently from home together with Indiatimes
ones (88% accessing daily) and are the relatively ‘heavier’ net users
from home (31% using it for more than 2 hours a day from home).
X NDTV and Indiatimes ones buy online relatively the most, and
significantly more than the other online news readers, at 61% and
60% respectively. Google preferring online news readers buy online
relatively the least at 39%.
20
India Online 2007
21
Online News & Events
X While Star Plus is clearly the most popular TV channel among the
online news readers of Rediff, Indiatimes and Yahoo, Discovery is
marginally more popular TV channel among the Google ones. NDTV
is clearly the most popular TV channel among the NDTV preferring
online news readers, followed thereafter by Star Plus.
X India Today is the most popular magazine among the online news
readers of all the 5 websites, more so with the Indiatimes ones at
31%.
X Radio Mirchi the most popular radio channel among the online news
readers of all the 5 websites, most with NDTV ones at 43%, followed
by Indiatimes ones at 40%.
X While Sony stands out as the most top of mind recalled brand
amongst the NDTV and Indiatimes preferring online news readers,
Nokia stands out somewhat more among those preferring Google,
Yahoo and Rediff.
22
India Online 2007
Detailed Findings-
Online News &
Events
23
Online News & Events
20%
13%
11%
6%
2%
Current 0%
year base
All Users
Base: 25,060
Same series color as the current year
Change from graph, showing an increase of 5% in the
previous year proportion of 13 to 18 years age group
Change from PY
10%
5%
5% 1% 2% 1%
0%
-5%
-5% -4%
-10%
Current Previous
year base year base
24
India Online 2007
Abbreviation
for All Online
Table: Preferred websites - emailing News Users
25
Online News & Events
Popularity of the
Activity
Table 12: Popularity of various internet activities
26
India Online 2007
27
Online News & Events
Base: 8,509
28
India Online 2007
Demographic Profile
Chart 3: Gender breakup
100% 86%
83% 80% 81% 83%
78%
80%
60%
40%
22% 20% 19%
17% 14% 17%
20%
0%
Base: 8,509
Change from PY
15% 10%
8% 8%
10% 5% 5%
4%
5%
0%
-5%
-4%
-10% -5% -5%
-8% -8%
-15% -10%
29
Online News & Events
50% 44%
43%
41%
40% 37% 36% 37%
31%
28% 31% 32%
30% 25%
22%
20% 16% 15%
9%
10% 8% 6% 7%
0%
Base: 8,509
Change from PY
10% 9% 8%
3% 4% 4%
5%
0.2%
0.2%
0%
-1% -0.8%
-5% -2%
-4% -3% -4% -3% -4%
-10% -6% -6%
-10%
-15%
30
India Online 2007
0%
Base: 8,509
31
Online News & Events
60%
52%
44%
40% 40%
40% 36% 34% 36% 35%
33% 31%
32%
26%
16% 14% 18% 15%
20% 15% 11% 14% 14%
11% 13% 11% 11%
0%
Base: 8,509
32
India Online 2007
33
Online News & Events
0%
Base: 8,509
Change from PY
10% 8% 5% 8%
3% 5% 5% 5% 5% 5% 5% 5% 6% 6%
1% 2% 1%
0.0%
0%
-2%
-10%
-8%
-10% -11% -12%
-16% -14%
-20%
34
India Online 2007
35
Online News & Events
Socio-Economic
Profile
Chart 8: Socio economic classification
40% 37%
34% 33%
31% 32% 32% 32% 32%
26%
30% 28%
26% 26%
21% 25% 22%
20%
18% 17%
20%
15%
13% 12% 13%
9% 10%
10% 9%
7% 6%
4% 5% 5%
0%
Base: 8,509
Change from PY
20%
12%
6% 9% 8% 7%
10% 3% 6%
4% 2%
-1% 1% 1% 2%
0%
-2% -0.1% -1%
-1% -2% -3% -2%
-3% -2% -3% -3%
-10% -5% -2%
-9% -4% -4%
-20% -14%
36
India Online 2007
10%
0%
Base: 8,509
Change from PY
15%
7% 10% 9%
10% 5%
5% 6%
5% 3% 2% 4% 2% 3%
2%
0%
-5% -2%
-5%
-10% -7% -7%
-8% -10%
-15%
37
Online News & Events
74% 74%
80%
64% 64%
20%
0%
Base: 8,509
Change from PY
10%
4% 6%
5% 4% 3%
1% 2%
0%
-1% -2%
-5% -4% -3%
-5%
-6%
-10%
38
India Online 2007
40%
30%
21% 23% 21%
21%
19% 18% 18% 18%
20% 18%16% 18%
13% 13% 13% 12%
10% 10%
10% 7%
0%
Base: 5,337
39
Online News & Events
70%
62% 62%
56%
60% 54%
50% 50% 48% 52%
50% 45% 46%
39%
40% 38%
30%
20%
10%
0%
Base: 8,509
Change from PY
27%
30% 23% 24% 23%
18%
20% 14%
10%
0%
-10%
-20%
-14%
-23% -18%
-30% -23%
-27% -24%
40
India Online 2007
Economic Profile
Chart 13: Monthly family income
0%
Base: 7,323
Change from PY
7% 7% 7% 8% 9% 8%
10% 6%
5% 6% 7% 5% 5%
3%3% 4% 3% 4%
0%
-1%
-10%
-13% -14%
-20% -18% -17% -15%
-18%
41
Online News & Events
60%
50% 45%
42% 42%
38% 42%
40% 38% 37%
33% 35%
31%
29% 28%
30%
20%
11%
9% 8% 7%
10% 5%
3%
0%
Base: 8,509
Change from PY
15% 12%
10%
6% 7% 5%
5% 5% 5% 6%
4%
5% 1% 2% 3% 3%
0%
-1% -1% -0.4%
-5% -2%
-5%
-10%
42
India Online 2007
80% 73%
70% 64%
55% 58% 59%
60%
45%
42% 41%
36%
40% 30% 27%
20%
0%
Base: 8,509
Change from PY
15% 12%
10% 6%
4% 5%
5% 3%
1%
0%
-5% -1% -3%
-4%
-10% -6% -5%
-15% -12%
43
Online News & Events
44
India Online 2007
46% 45%
50% 43% 43%
42% 42%
40%
30% 26%
24% 22% 23%
22%
16%
20% 15% 15%13% 14% 13%
12%
10%
0%
Base: 8,509
45
Online News & Events
40%
21%
17% 15%
18% 12% 14% 17% 13%
20% 13% 14%
9% 8%
0%
Base: 8,509
Change from PY
15% 11%
10%
4%
5% 3% 3% 1% 3%
0.3% 0.3%
0%
-1% -2% -1% -1%
-5% -3% -3% -2% -2% -2%
-10%
-9%
46
India Online 2007
Current Year Home Place of work (office / school / college) Cyber cafe
100%
83% 83% 81% 81% 80%
80% 73%
67% 64% 60% 63% 63%
59%
60% 51% 50% 51%
46% 48%
44%
40%
20%
0%
Base: 8,509
Change from PY
30%
20% 22% 23% 21%
18%
20% 17% 16%
15%
11% 12% 12%
8%
10%
3% 2%
3% 1%
0%
-3% -2%
-10%
47
Online News & Events
60%
40%
17%
20% 14% 14% 16% 15%
7% 13% 11% 12% 10%
10%
7%
0%
Base: 5,352
Change from PY
20% 18%
15% 15% 14%
15% 12%
8%
10% 4%
5% 1% 3% -0.3%
0%
-5% -0.1%
-10% -6% -5%
-8%
-15% -10% -11%
-14%
48
India Online 2007
40%
0%
Base: 6,817
Change from PY
15% 10% 9%
8%
10% 5% 5%
5% 2%
0.4%
0%
-5% -2% -3% -2%
-10% -6% -5% -5%
-8% -8% -7% -6%
-15% -10%
-20%
49
Online News & Events
20% 23%
20% 17% 18%
15% 15%
11% 10% 10% 9% 10%
7%
0%
Base: 5,352
Change from PY
15% 13%
10% 8%
5% 7% 7%
5% 3%
0.3% -0.2%
0%
-5% -2% -2% -2% -3% -2%
-4% -3%
-6% -6%
-10%
-8%
50
India Online 2007
40%
33%
29% 27%
30% 26%
24% 24%
21%
20% 15% 16%
15%
13% 14% 13% 12%
13%
10%
10% 7% 8%
0%
Base: 6,817
Change from PY
8%
10% 6%
5% 5%
3% 4% 5%
-0.1% -0.2%
0%
-1%
-3% -5% -5% -4%
-10% -6%
-8% -10%
-12%
-20%
51
Online News & Events
60%
40%
Base: 5,192
Change from PY
20%
13% 10%
10% 10% 9%
10% 7%
-1% 0.2%
0%
-2% -1% -1% -1%
-10% -7% -8% -7%
-9% -9%
-12%
-20%
52
India Online 2007
60%
40%
15% 13%
20% 7% 9% 7% 10%
4% 2% 2% 2% 3% 2%
0%
Base: 6,192
Change from PY
4% 3%
2%
2% 1% 0.4% 1% 1%
1%
0.3% 1% 0.1%
0%
-0.1% -0.1%
-1% -1%
-2% -1% -1% -2%
-4%
-4%
-6%
53
Online News & Events
40%
30% 23%
18% 19%
20% 13% 15% 16%
9% 11% 9%
10% 8% 8%
4%
0%
Base: 5,088
Change from PY
10% 7%
5%
5% 3% 3%
1% 2% 2% 2%
-0.3%
0%
-1%
-5% -2%
-5% -5%
-10%
-9% -8%
-15% -13% -13% -12%
54
India Online 2007
40%
30%
15%
20% 10% 11% 12% 11%
9%
10% 3% 4% 3% 2%
3% 3%
0%
Base: 6,197
Change from PY
10% 7%
4% 5%
5%
0.4% 1% 1% 0.0%
0%
-0.4% -1% -1%
-5% -3%
-4% -4%
-10% -7% -7% -7% -8%
-15% -13%
55
Online News & Events
40%
26% 25%
20% 22%
18% 17%
20% 11% 14% 17% 13% 13%
9%
0%
Base: 5,546
Change from PY
15%
11%
10%
6% 5%
3% 1%
5% 0.1% 2% 2%
0.0% 0.0% 1%
0%
-5% -2%-1% -1%
-5% -3%
-10% -6%
-15% -12%
56
India Online 2007
10%
0%
Base: 5,141
Change from PY
15%
9% 11%
10% 8% 8% 9%
5%
5% 3% 3%
-0.2%
0%
57
Online News & Events
41%
40% 38%
28% 27%
26% 27%
22% 21%
22% 21% 22% 22%
19%
20%
0%
Base: 6,362
Change from PY
6%
4%
4%
4%
2%
2% 0.4% 1%
0.1% -0.1%0.3%
0%
-1% -0.3% -0.4% -0.2%
-2% -2% -1% -1% -0.2%
-2%
-4%
-4%
-6%
58
India Online 2007
20%
10%
0%
Base: 6,071
Change from PY
10%
7%
5% 5%
4%
5% 3% 3%
0.3% 1% 0.0% 1%
0%
-1%
-5% -2% -2%
-4% -3% -4%
-6%
-10% -7%
59
Online News & Events
30%
20% 16%
14% 13% 14% 13%
11%
10%
0%
Base: 7,584
Change from PY
10%
5% 5% 5%
5% 2% 4%
1% 2% 2%
0%
-1% -2% -1%
-1% -2% -2%
-5% -3% -4%
-4%
-6%
-10%
60
India Online 2007
30%
20% 16%
13% 14% 13% 13%
11%
10%
0%
Base: 7,788
Change from PY
40% 26% 30% 27% 27%
20% 26%
20% 14% 12% 12% 11% 12%
11%
0%
-20%
-40% -31%
-40% -42% -39% -37% -39%
-60%
61
Online News & Events
60%
40%
0%
Base: 5,262
Change from PY
15%
10%
10%
3% 3%
5% 1% 2% 3%
-0.2% -0.1% 2%
0%
-1% -2% -0.9%
-5%
-4% -2% -1%
-4% -3%
-6%
-10%
62
India Online 2007
Preferred Net
Activities
Table 17: Popularity of various internet activities
63
Online News & Events
64
India Online 2007
60%
`
40%
20%
0%
Base: 8,509
Change from PY
60% 56%
42% 43% 39%
32% 34% 36%
40% 32%
28% 29% 26% 28%
20%
0.1%
0%
-4% -6% -4% -3%
-7%
-20%
65
Online News & Events
40%
20%
0%
Base: 8,509
Change from PY
60% 50%
36% 35% 34% 39% 37% 35% 35%
40% 33% 31% 34%
32%
20%
1%
0%
-0.3% -0.4%
-2% -4% -3%
-20%
66
India Online 2007
40%
20%
0%
Base: 8,509
Change from PY
60% 55%
45%
36% 35%
40% 34% 38% 34% 33% 35% 35%
33% 33% 33%
29%
22% 23%
20% 19%
20%
0%
67
Online News & Events
Current Year Check financial info E-greetings Check real estate info
72% 79%
80% 76%
66% 69% 70% 66%
61% 65% 62% 64% 64%
59% 59% 57%
60% 52% 55%
52%
40%
20%
0%
Base: 8,427
Change from PY
70% 61% 60%
60% 55%
51%
50% 45% 46% 43% 47% 43%
40% 40%
40% 38%
30%
20%
0.3% 5% 2%
10% 1%
0%
-10% -0.1%
-10%
68
India Online 2007
20%
0%
Base: 8,509
Change from PY
30% 22%
21%
20% 17% 17% 17%
13%
10%
0%
-10%
-20%
-13% -17% -17% -17%
-30% -22% -21%
69
Online News & Events
20%
0%
Base: 6,862
Change from PY
30%
19%
20% 14% 18% 13%
11%
8%
10% 4% 3% 2% -0.4% 2%
0%
-10% -2% -3%
-20% -10% -12% -12%
-14%
-30% -23%
70
India Online 2007
0%
Base: 8,509
71
Online News & Events
70% 62%
56% 52%
60% 53% 51% 55%
49% 48%
50% 47% 45% 45%
38%
40%
30%
20%
10%
0%
Base: 8,509
72
India Online 2007
73
Online News & Events
Table 19: Most used local language websites (other than English)
74
India Online 2007
75
Online News & Events
Current Year Slow website opening Spam / junk mails Virus / spyware
70% 65% 63% 65%
61% 62% 62%
59% 58%59%
60% 58% 54% 54%
50% 54%
51% 53%
47%
50% 46%
40%
30%
20%
10%
0%
Base: 8,509
76
India Online 2007
Chart 43: Number of email accounts and average per capita email ids
40%
35%
31%
30% 30%
30% 28%
25% 26% 25% 25%
24%
19% 19%
20%
15% 15% 13%
12%
9%
10% 7%
0%
Base: 8,509
Chart 35: Number of email accounts and average per capita email ids
Change from PY
20% 16%
8%
10% 4%
1% 3%
0.4% 1%
0%
-0.3%
-1% -2%
-3% -6%
-10% -8% -6%
-9% -11% -10%
-20% -19%
77
Online News & Events
78
India Online 2007
79
Online News & Events
80
India Online 2007
98%
100% 89% 90% 92% 90%
77% 85%
80% 65% 72% 67%
63%
62%
53% 62% 59% 60%
60% 51% 52%
40%
20%
0%
Base: 8,509
Change from PY
40%
28% 30%
30% 24% 26%
22%
20% 17%
8% 6% 9%
10% 4% 5% 2% 4% 3%
1% 0.0%
0%
-10% -2%
-9%
-20%
81
Online News & Events
82
India Online 2007
83
Online News & Events
84
India Online 2007
85
Online News & Events
86
India Online 2007
87
Online News & Events
88
India Online 2007
89
Online News & Events
90
India Online 2007
91
Online News & Events
92
India Online 2007
93
Online News & Events
94
India Online 2007
95
Online News & Events
96
India Online 2007
97
Online News & Events
98
India Online 2007
99
Online News & Events
Table 42: Most used local language websites (other than English)
100
India Online 2007
101
Online News & Events
102
India Online 2007
103
Online News & Events
104
India Online 2007
105
Online News & Events
106
India Online 2007
107
Online News & Events
Offline Brands
Recalled
Table 50: TOM recall for brands
108
Segment Wise Detailed
Tables
109
Table 1: Gender breakup
110
Table 3: City class - by population size
111
Table 5: City wise distribution
112
Cities Yahoo NDTV Rediff Google Indiatimes ANU
Dhanbad 0.1% 0.0% 0.1% 0.2% 0.0% 0.1%
Solapur 0.2% 0.0% 0.1% 0.2% 0.2% 0.1%
Others from North India 10% 5% 6% 10% 9% 8%
Others from South India 17% 12% 11% 16% 6% 15%
Others from East India 7% 4% 7% 6% 6% 5%
Others from West India 5% 5% 7% 6% 7% 6%
113
Table 7: Preferred language of reading
114
Table 8: Socio economic classification
115
Table 11: Function / field of occupation
116
Table 14: Most expensive vehicle owned by the household
117
Table 16: Household asset ownership
118
Table 17: Current loan liabilities
119
Table 20: Type of internet connection at home
120
Table 22: Service provider subscribed to at home
121
Table 24: Frequency of accessing internet from home
122
Table 27: Time of the day accessing internet from office
123
Table 30: Duration of internet usage during weekdays
124
Table 33: Duration of PC usage from office
125
Table 36: Time spent by internet users on listening to radio
126
Table 39: Downloading activities
127
Table 42: Response to online marketing stimulus
128
Table 45: Membership by type of online community
129
Table 47: Online activities desired in other languages
130
Table 49: Top of mind unaided recall - all websites
131
Website Yahoo NDTV Rediff Google Indiatimes ANU
CBSE 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Download 0.1% 0.0% 0.0% 0.0% 0.1% 0.0%
NSEindia 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Makemytrip 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Yatra 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
123Greetings 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Amazon 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Bharatmatrimony 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
HDFC 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Indiabulls 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Indiainfoline 0.0% 0.3% 0.0% 0.0% 0.0% 0.0%
Indiamart 0.0% 0.1% 0.0% 0.2% 0.0% 0.0%
Indianexpress 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Indianrailways 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Indya 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Samachar 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Shaadi 0.0% 0.0% 0.0% 0.1% 0.0% 0.0%
VSNL 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Rcm business 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Mail2 web 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Airtel 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 7% 7% 6% 10% 5% 9%
132
Table 50: Most used website - all websites
133
Table 51: Preferred website for emailing
134
Table 53: No. of email accounts
135
Table 55: Preferred website for mobile content
136
Table 56: Preferred website for sports
137
Table 57: Preferred website for travel products
138
Table 58: Preferred website for matrimony
139
Table 59: Preferred website for financial news/info
140
Table 60: Preferred website for cinema
141
Table 61: Preferred website for online share/stock trading
142
Table 62: Preferred website for games
143
Table 63: Preferred website for online shopping
144
Table 65: Preferred website for music
145
Table 66: Preferred info search engine - local language
146
Table 68: Preferred info search engine - english
147
Table 70: Preferred website for social networking/communities
148
Table 71: Preferred website for astrology
149
Table 72: Preferred website for online learning/education
150
Table 73: Preferred blog sites
151
Table 74: Other language preferred for local language content
152
Table 75: Preferred website for checking local language content
153
Table 76: Most preferred TV channel
154
TV Channel Yahoo NDTV Rediff Google Indiatimes ANU
Zee Music 0.1% 0.0% 0.0% 0.5% 0.0% 0.4%
NDTV24*7 0.2% 0.2% 1% 0.5% 0.1% 0.4%
Times Now 0.1% 1% 0.7% 0.3% 0.4% 0.4%
Disney Channel 0.9% 0.2% 0.1% 0.7% 0.1% 0.3%
Any Music Channel 0.0% 0.1% 0.3% 0.8% 0.1% 0.3%
Any News Channel 0.6% 0.0% 0.7% 0.1% 0.7% 0.3%
Any Sports Channel 0.1% 0.8% 0.5% 0.2% 0.2% 0.3%
SS Music 0.1% 0.2% 0.0% 0.6% 0.0% 0.3%
Vh1 0.0% 0.3% 0.0% 0.8% 0.4% 0.3%
Udaya TV 0.5% 0.5% 0.7% 0.0% 0.0% 0.3%
V Channel 0.1% 0.6% 0.3% 0.2% 0.3% 0.3%
Aawaz 0.2% 0.0% 0.1% 0.3% 0.7% 0.3%
ETC 0.1% 0.0% 0.6% 1% 0.2% 0.3%
Headlines Today 0.6% 0.0% 0.2% 0.6% 0.4% 0.3%
Ibnlive 0.0% 0.2% 0.2% 0.1% 0.1% 0.3%
Maa TV 0.0% 0.3% 0.0% 0.0% 0.0% 0.2%
Zee Marathi 0.3% 0.0% 0.4% 0.1% 0.1% 0.2%
Animax 0.0% 0.0% 0.0% 0.0% 1% 0.2%
Star Gold 0.1% 0.3% 0.5% 0.0% 0.4% 0.2%
Star Anand 0.1% 0.0% 1% 0.0% 0.4% 0.2%
MH1 0.2% 0.0% 0.1% 0.1% 0.0% 0.1%
Jetix 0.2% 0.0% 0.0% 0.0% 0.0% 0.1%
Alfa Marathi 0.0% 0.0% 0.1% 0.4% 0.0% 0.1%
Any Movie Channel 0.0% 0.3% 0.1% 0.4% 0.1% 0.1%
Etv Bangla 0.0% 0.0% 0.1% 0.0% 0.1% 0.1%
Etv Marathi 0.3% 0.0% 0.1% 0.0% 0.2% 0.1%
God 0.0% 0.0% 0.0% 0.0% 0.2% 0.1%
Jaya TV 0.0% 0.2% 0.3% 0.0% 0.0% 0.1%
Teja TV 0.0% 0.0% 0.0% 0.1% 0.1% 0.1%
Zee Business 0.2% 0.0% 0.2% 0.0% 0.0% 0.1%
Zee Café 0.0% 0.3% 0.0% 0.0% 0.0% 0.1%
Star Utsav 0.4% 0.0% 0.1% 0.0% 0.0% 0.1%
India Vision 0.0% 0.7% 0.0% 0.0% 0.0% 0.1%
Hall Mark 0.0% 0.0% 0.0% 0.4% 0.0% 0.1%
Kiran TV 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
Raj TV 0.0% 0.0% 0.0% 0.9% 0.0% 0.1%
Sahara TV 0.4% 0.0% 0.0% 0.0% 0.0% 0.1%
B4U 0.0% 0.0% 0.0% 0.3% 0.0% 0.0%
Hungama TV 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Local 0.0% 0.0% 0.2% 0.0% 0.0% 0.0%
Aditya 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Astha 0.0% 0.0% 0.0% 0.0% 0.1% 0.0%
K TV 0.0% 0.1% 0.1% 0.0% 0.0% 0.0%
Sanskar 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee English 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Studio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
All Telugu 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Nick 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
155
TV Channel Yahoo NDTV Rediff Google Indiatimes ANU
Sahara Samay 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Smile TV 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Bangla 0.0% 0.2% 0.0% 0.0% 0.0% 0.0%
Akasha Bangla 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Peace TV 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Zee Primier 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Set Pix 0.2% 0.0% 0.0% 0.0% 0.1% 0.0%
Win Cable 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 2% 2% 0.6% 2% 0.1% 1%
156
Table 77: Most preferred newspaper
157
Newspaper Yahoo NDTV Rediff Google Indiatimes ANU
Andhra Jyoti 0.1% 0.1% 0.0% 0.0% 0.0% 0.1%
Dharitri 0.1% 0.0% 0.6% 0.0% 0.0% 0.1%
Dinamani 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
Mumbai Samachar 0.2% 0.2% 0.0% 0.0% 0.0% 0.1%
Udayavani 0.0% 0.1% 0.3% 0.2% 0.0% 0.1%
Pratidin (Local) 0.0% 0.1% 1% 0.0% 0.0% 0.1%
Pudhari 0.0% 0.0% 0.1% 0.0% 0.1% 0.1%
Prabhat Khabar 0.0% 0.0% 0.0% 0.0% 0.1% 0.0%
Saamna 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Sambad 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Bangalore Times 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Asian Age 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Employment News 0.0% 0.0% 0.0% 0.1% 0.0% 0.0%
Financial Express 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Free Press Journal 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Jansatta 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Madhyamum 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Rashtriya Sahara 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Sanmarg 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Siasat 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
The Pioneer 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Vartaman 0.0% 0.0% 0.1% 0.0% 0.0% 0.0%
Tarun Bharat (Marathi) 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
india Today 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Janshakti 0.0% 0.0% 0.1% 0.0% 0.0% 0.0%
Aaj Kal 0.0% 0.0% 0.2% 0.0% 0.0% 0.0%
Inquilab 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Greater Kashmir 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Sambad 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Mint 0.0% 0.0% 0.2% 0.0% 0.0% 0.0%
Others 1% 0.0% 0.3% 0.8% 1% 0.8%
158
Table 78: Most preferred magazine
159
Magazine Yahoo NDTV Rediff Google Indiatimes ANU
Inside Outside 0.0% 0.0% 0.1% 0.0% 0.0% 0.2%
Sudha 0.5% 0.1% 0.1% 0.0% 0.9% 0.2%
PC World 0.3% 0.1% 0.6% 0.0% 0.0% 0.2%
Anandamela 0.2% 0.0% 1% 0.9% 0.0% 0.2%
Aval Vikatan 0.0% 0.0% 0.0% 0.0% 0.0% 0.2%
Capital Market 0.1% 0.2% 0.1% 0.0% 0.0% 0.2%
Chronicle 0.0% 0.0% 0.0% 0.6% 0.0% 0.2%
Data Quest 0.0% 0.3% 0.4% 0.0% 0.0% 0.2%
Debonair 0.1% 0.3% 0.1% 0.5% 0.1% 0.2%
Desh 0.1% 0.2% 0.3% 0.0% 0.4% 0.2%
Junior Vikatan 0.5% 0.0% 0.0% 0.0% 0.0% 0.2%
Manorama 0.0% 0.4% 0.0% 0.4% 0.0% 0.2%
Maxim 0.1% 0.0% 0.4% 0.6% 0.0% 0.2%
Sarita 0.4% 0.1% 0.3% 0.5% 0.0% 0.2%
Taranga 0.1% 0.8% 0.1% 0.0% 0.6% 0.2%
The Economist 0.5% 0.0% 0.2% 0.4% 0.1% 0.2%
Elle 0.3% 0.0% 0.0% 0.0% 0.6% 0.2%
Society 0.4% 0.0% 0.0% 0.0% 0.0% 0.2%
Sananda 0.1% 0.3% 0.6% 0.0% 0.0% 0.1%
Abhiyan 0.0% 0.0% 0.4% 0.0% 0.1% 0.1%
Aha Zindagi 0.1% 0.0% 0.0% 0.2% 0.1% 0.1%
Cineblitz 0.1% 0.0% 0.0% 0.8% 0.0% 0.1%
Linux For You 0.0% 0.2% 0.0% 0.6% 0.0% 0.1%
Graphiti 0.0% 0.1% 0.1% 0.0% 0.4% 0.1%
Auto India 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Buzz 0.0% 0.0% 0.1% 0.1% 0.0% 0.1%
Champak 0.4% 0.0% 0.0% 0.0% 0.0% 0.1%
Deccan Chronicle 0.0% 0.0% 0.3% 0.2% 0.0% 0.1%
Frontline 0.1% 0.0% 0.1% 0.3% 0.0% 0.1%
Lokprabha 0.3% 0.0% 0.0% 0.0% 0.0% 0.1%
Saptahik Sakal 0.4% 0.0% 0.1% 0.0% 0.0% 0.1%
Saras Salil 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
Savvy 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
Living Digital 0.0% 0.3% 0.0% 0.1% 0.0% 0.1%
Saptahik Bartaman 0.1% 0.0% 0.1% 0.0% 0.0% 0.1%
Money life 0.0% 0.0% 0.0% 0.0% 0.6% 0.1%
Animation Reporter 0.0% 0.0% 0.2% 0.5% 0.0% 0.1%
Chandamama 0.2% 0.0% 0.0% 0.0% 0.0% 0.1%
Andra Jyoti 0.2% 0.0% 0.4% 0.0% 0.0% 0.1%
Bikes 0.0% 0.5% 0.0% 0.4% 0.2% 0.1%
Business Standard 0.0% 0.3% 0.1% 0.4% 0.0% 0.1%
Anandalok 0.0% 0.4% 0.0% 0.0% 0.0% 0.1%
Developer IQ 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
Mathrubhumi 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Auto World 0.0% 0.3% 0.0% 0.0% 0.0% 0.1%
Better Photography 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Top Gear 0.0% 0.1% 0.2% 0.0% 0.0% 0.0%
Nirogadhaam 0.2% 0.0% 0.1% 0.0% 0.0% 0.0%
160
Magazine Yahoo NDTV Rediff Google Indiatimes ANU
Automobiles 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Business Times 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Grihlakshmi 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Kadambini 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Outlook Traveller 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Pratiyogita Darpan 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Saheli 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Sakhi 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Mans World 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Kurukshetra 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Economical Times 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 8% 5% 4% 9% 5% 7%
161
Table 80: Top of mind recall for brands
162
TOM Brand Yahoo NDTV Rediff Google Indiatimes ANU
Kingfisher 0.4% 0.1% 0.4% 0.1% 0.2% 0.4%
Toyota 0.5% 0.2% 0.1% 0.9% 0.1% 0.4%
Bata 0.2% 0.5% 0.6% 0.2% 0.4% 0.3%
BSNL 0.1% 0.3% 0.6% 0.3% 0.2% 0.3%
ICICI 0.2% 0.7% 0.0% 0.2% 0.6% 0.3%
Nestle 0.7% 0.1% 0.1% 0.8% 0.3% 0.3%
Parle 0.2% 0.5% 0.1% 0.4% 0.2% 0.3%
Dell 0.0% 0.6% 0.3% 0.1% 0.9% 0.3%
Garnier 0.1% 0.3% 0.4% 0.7% 0.4% 0.3%
ITC 0.1% 0.1% 0.2% 0.6% 0.3% 0.3%
Johnson & Johnson 0.1% 0.0% 0.4% 0.0% 0.2% 0.3%
Pantaloon 0.3% 0.2% 0.4% 0.0% 0.1% 0.3%
Yamaha 0.2% 0.0% 0.1% 1% 0.0% 0.3%
Hutch 0.2% 0.9% 0.4% 0.1% 0.5% 0.3%
Ray Ban 1% 0.0% 0.2% 0.1% 0.0% 0.3%
Times of India 0.1% 0.5% 0.3% 0.3% 0.2% 0.3%
Dabur 0.3% 0.0% 0.5% 0.0% 0.2% 0.2%
Amway 0.1% 0.1% 0.3% 0.3% 0.5% 0.2%
Lenovo 0.3% 0.2% 0.5% 0.0% 0.3% 0.2%
Ponds 0.6% 0.1% 0.3% 0.0% 0.0% 0.2%
BMW 0.0% 0.2% 0.2% 0.0% 0.7% 0.2%
Brooke Bond 0.0% 0.1% 0.1% 0.0% 0.1% 0.2%
Canon 0.3% 0.0% 0.7% 0.0% 0.1% 0.2%
Close Up 0.7% 0.3% 0.1% 0.0% 0.0% 0.2%
Horlicks 0.2% 0.4% 0.2% 0.3% 0.6% 0.2%
Infosys 0.0% 0.2% 0.1% 0.4% 0.0% 0.2%
ISI 0.0% 0.1% 0.0% 0.3% 0.3% 0.2%
John Players 0.3% 0.2% 0.1% 0.1% 0.5% 0.2%
Lifebuoy 0.3% 0.3% 0.2% 0.6% 0.0% 0.2%
Lux 0.1% 0.3% 0.3% 0.0% 0.0% 0.2%
Pepe 0.5% 0.0% 0.0% 0.5% 0.0% 0.2%
Pepsodent 0.2% 0.0% 0.5% 0.0% 0.1% 0.2%
Provogue 0.0% 0.3% 0.1% 0.2% 0.3% 0.2%
TVS 0.0% 0.2% 0.2% 0.0% 0.2% 0.2%
Woodland 0.2% 0.0% 0.5% 0.0% 0.4% 0.2%
Arrow 0.2% 0.6% 0.2% 0.3% 0.0% 0.2%
Dettol 0.1% 0.8% 0.1% 0.0% 0.1% 0.2%
Ford 0.1% 0.5% 0.2% 0.2% 0.0% 0.2%
Hamam 0.2% 0.1% 0.2% 0.0% 0.0% 0.2%
Louis Phillip 0.0% 0.1% 0.0% 0.1% 0.5% 0.2%
Revlon 0.0% 0.0% 0.7% 0.8% 0.0% 0.2%
Yahoo 0.0% 0.1% 0.0% 0.2% 0.0% 0.2%
Denim 0.3% 0.2% 0.1% 0.1% 0.0% 0.1%
Killer 0.0% 0.0% 0.1% 0.1% 0.0% 0.1%
L`Oreal 0.2% 0.1% 0.2% 0.1% 0.1% 0.1%
Suzuki 0.4% 0.1% 0.1% 0.2% 0.2% 0.1%
Spykar 0.0% 0.1% 0.1% 0.2% 0.0% 0.1%
Thums Up 0.1% 0.3% 0.2% 0.0% 0.1% 0.1%
Wills 0.1% 0.1% 0.2% 0.4% 0.0% 0.1%
Allen Solly 0.2% 0.1% 0.1% 0.5% 0.5% 0.1%
163
TOM Brand Yahoo NDTV Rediff Google Indiatimes ANU
Fair & Lovely 0.3% 0.1% 0.1% 0.2% 0.0% 0.1%
Ferrari 0.1% 0.3% 0.0% 0.0% 0.4% 0.1%
Fevicol 0.1% 0.1% 0.3% 0.0% 0.0% 0.1%
Gillette 0.1% 0.1% 0.1% 0.0% 0.0% 0.1%
Gucci 0.2% 0.1% 0.0% 0.0% 0.0% 0.1%
Honda City 0.4% 0.3% 0.1% 0.0% 0.0% 0.1%
IFB 0.0% 0.2% 0.0% 0.3% 0.3% 0.1%
Kodak 0.0% 0.0% 0.0% 0.5% 0.0% 0.1%
Koutons 0.1% 0.1% 0.2% 0.1% 0.1% 0.1%
LIC 0.2% 0.1% 0.0% 0.0% 0.0% 0.1%
Maggi 0.0% 0.1% 0.0% 0.1% 0.5% 0.1%
Mahindra & Mahindra 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Mcdonald 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
MRF 0.1% 0.0% 0.0% 0.5% 0.0% 0.1%
Nescafe 0.1% 0.0% 0.5% 0.1% 0.1% 0.1%
Nirma 0.3% 0.0% 0.1% 0.1% 0.1% 0.1%
P&G 0.0% 0.1% 0.1% 0.0% 0.0% 0.1%
Panasonic 0.1% 0.0% 0.0% 0.0% 0.2% 0.1%
Park Avenue 0.1% 0.4% 0.1% 0.0% 0.5% 0.1%
Rediff 0.3% 0.0% 0.1% 0.5% 0.0% 0.1%
Rin 0.0% 0.1% 0.1% 0.0% 0.0% 0.1%
Santro 0.0% 0.2% 0.2% 0.0% 0.5% 0.1%
Sify 0.0% 0.0% 0.1% 0.2% 0.0% 0.1%
Skoda 0.1% 0.1% 0.2% 0.0% 0.0% 0.1%
Tata Indicom 0.0% 0.0% 0.0% 0.0% 0.2% 0.1%
VIP 0.1% 0.1% 0.1% 0.0% 0.0% 0.1%
Zodiac 0.0% 0.0% 0.2% 0.0% 0.0% 0.1%
L&T 0.0% 0.0% 0.1% 0.0% 0.2% 0.1%
Lays 0.0% 0.0% 0.1% 0.3% 0.0% 0.1%
Ranbaxy 0.1% 0.0% 0.2% 0.0% 0.0% 0.1%
Sahara 0.0% 0.0% 0.0% 0.0% 0.2% 0.1%
Sansui 0.0% 0.2% 0.0% 0.0% 0.0% 0.1%
TCS 0.1% 0.0% 0.0% 0.0% 0.0% 0.1%
Chevrolet 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Red Label 0.0% 0.0% 0.0% 0.0% 0.0% 0.1%
SBI 0.0% 0.0% 0.2% 0.2% 0.0% 0.1%
Siemens 0.0% 0.2% 0.1% 0.2% 0.0% 0.1%
Voltas 0.0% 0.1% 0.0% 0.0% 0.0% 0.1%
Gold Flake 0.0% 0.0% 0.1% 0.0% 0.0% 0.0%
Parker 0.0% 0.0% 0.1% 0.0% 0.0% 0.0%
Rolex 0.0% 0.0% 0.0% 0.0% 0.2% 0.0%
Taj 0.0% 0.1% 0.1% 0.0% 0.3% 0.0%
Tata Tea 0.0% 0.0% 0.1% 0.1% 0.0% 0.0%
Van Huesen 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Versace 0.0% 0.1% 0.0% 0.1% 0.0% 0.0%
Acer 0.0% 0.0% 0.0% 0.1% 0.0% 0.0%
Axe 0.0% 0.1% 0.0% 0.0% 0.1% 0.0%
Idea 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Armani 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Citi Bank 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
164
TOM Brand Yahoo NDTV Rediff Google Indiatimes ANU
GE 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
HDFC 0.0% 0.0% 0.1% 0.2% 0.1% 0.0%
Mark & Spencer 0.1% 0.1% 0.0% 0.0% 0.0% 0.0%
NIIT 0.0% 0.0% 0.0% 0.4% 0.0% 0.0%
Pears 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Reid & Taylor 0.0% 0.0% 0.1% 0.0% 0.0% 0.0%
Scorpio 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Tanishq 0.1% 0.0% 0.0% 0.0% 0.0% 0.0%
Tata Indica 0.2% 0.0% 0.1% 0.0% 0.0% 0.0%
Tata Motors 0.1% 0.0% 0.1% 0.0% 0.0% 0.0%
VSNL 0.0% 0.1% 0.0% 0.0% 0.0% 0.0%
Glaxo 0.0% 0.0% 0.0% 0.0% 0.1% 0.0%
HSBC 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
MTNL 0.0% 0.0% 0.0% 0.1% 0.0% 0.0%
Satyam 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Liberty 0.0% 0.0% 0.0% 0.0% 0.0% 0.0%
Others 12% 10% 10% 11% 12% 12%
165
Appendix
166
Table 81: City type classification by market size
REGIONS
North South East West
Delhi Bangalore Kolkata Ahmadabad
Metros Chennai Mumbai
Coimbatore Pune
Hyderabad Surat
Lucknow Nagpur
Uptowns
Ludhiana Vadodara
Patna
1
Above segmentation of Indian cities are basis their market size and not by the
population size. Market size of a city is calculated basis the total annual
household consumption expenditure of all household in that city/district. Total
household consumption includes all possible household goods and services that
a household usually spends on. For more details refer to ‘Market Skyline of
India 2006’ Reports published by Indicus Analytics.
167
Table 82: City type by population size vs. market size
POPULATION SIZE
Upto 1 Lakh 1-5 Lakhs 5-10 lakhs Above 10 Lakhs
Coimbatore Ahmadabad
Bangalore
Chennai
Metros Delhi & NCR
Hyderabad &
Secunderabad
Kolkata
Mumbai & Suburbs
Pune
Surat
Faridabad Assansol Indore Bhopal
Kochi Jaipur
Madurai Kanpur
Urban
Vadodara Lucknow
Uptowns Ludhiana
Nagpur
MARKET SIZE 2
Patna
Goa Amritsar Nashik
Aurangabad
Chandigarh
Dhanbad
Guwahati
Emerging
Jabalpur
Towns
Rajkot
Thiruvanathapuram
Tiruchirapalli
Vijayavada
Visakhapatanam
Others from North India Mangalore Allahabad Agra
Others from South India Dehradun Bhubaneswar Meerut
Others from East India Others from North India Cuttack Varanasi
Others Others from West India Others from South India Jodhpur
Others from East India Raipur
Others from West India Ranchi
Solapur
2
Above segmentation of Indian cities are basis their market size and not by the
population size. Market size of a city is calculated basis the total annual
household consumption expenditure of all household in that city/district. Total
household consumption includes all possible household goods and services that
a household usually spends on. For more details refer to ‘Market Skyline of
India 2006’ Reports published by Indicus Analytics.
168
Table 83: Socio economic classification (SEC) grid
Unskilled worker E E E D D D D
Skilled worker E E D C C B B
Petty traders E D D C C B B
Shop owners D D C B B A A
Businessmen/
industrialists – with D C B B A A A
no employee
Chief Wage Earner's 3 Occupation
Businessmen/
industrialists – with C B B B A A A
1 to 9 employee
Businessmen/
industrialists – with B B A A A A A
10+ employee
Self-employed
D D D B B A A
professionals
Clerical/ salesmen D D D C B B B
Supervisor level D D C C B B A
Officers/
C C C B B A A
executives (junior)
Officers/
executives B B B B A A A
(middle/ senior)
3
Chief Wage Earner is the head of the household who contributes maximum to the
monthly household income. It is assumed in Indian marketing and media space that the
life style of a household is largely determined by the combination of head of household’s
highest level of education and current occupation.
169
Index: Charts
Chart 1: Overlap between overall online news readers and business/finance
online news readers ...................................................................... 13
Chart 2: Problems faced while surfing the internet ................................ 16
Chart 3: Gender breakup ................................................................ 29
Chart 4: Age group distribution ........................................................ 30
Chart 5: City class - by population size ............................................... 31
Chart 6: City class - by market size.................................................... 32
Chart 7: Region-wise break-ups ........................................................ 34
Chart 8: Socio economic classification ................................................ 36
Chart 9: Highest educational qualification ........................................... 37
Chart 10: Occupational break up....................................................... 38
Chart 11: Function / field of occupation ............................................. 39
Chart 12: Head of the household....................................................... 40
Chart 13: Monthly family income ...................................................... 41
Chart 14: Most expensive vehicle owned by the household........................ 42
Chart 15: Ownership of credit cards (individually).................................. 43
Chart 16: Current loan liabilities....................................................... 45
Chart 17: Years of experience in using internet ..................................... 46
Chart 18: Place of accessing internet ................................................. 47
Chart 19: Type of internet connection at home ..................................... 48
Chart 20: Type of internet connection at office..................................... 49
Chart 21: Service provider subscribed to at home .................................. 50
Chart 22: Service provider subscribed to at office .................................. 51
Chart 23: Frequency of accessing internet from home ............................. 52
Chart 24: Frequency of accessing internet from office............................. 53
Chart 25: Time of the day accessing internet from home ......................... 54
Chart 26: Time of the day accessing internet from office ......................... 55
Chart 27: Duration of PC usage from home........................................... 56
Chart 28: Duration of internet usage from home.................................... 57
Chart 29: Duration of PC usage from office .......................................... 58
Chart 30: Duration of internet usage from office ................................... 59
Chart 31: Time spent by internet users on watching TV ........................... 60
Chart 32: Time spent by internet users on reading newspaper ................... 61
Chart 33: Time spent by internet users on listening to radio ..................... 62
Chart 34: Professional activities ....................................................... 65
Chart 35: Personal activities............................................................ 66
Chart 36: Downloading activities....................................................... 67
Chart 37: E-commerce related activities ............................................. 68
Chart 38: Online shopping............................................................... 69
Chart 39: Response to online marketing stimulus ................................... 70
Chart 40: Blogging activities ............................................................ 71
Chart 41: Member of an online community........................................... 72
Chart 42: Problems faced while surfing the internet ............................... 76
Chart 43: Number of email accounts and average per capita email ids ......... 77
Chart 44: Multiple user shares of email websites ................................... 81
170
Index: Change from
Previous Year Graphs
Chart 1: Gender breakup ................................................................ 29
Chart 2: Age group distribution ........................................................ 30
Chart 3: City class - by market size.................................................... 32
Chart 4: Region-wise break-ups ........................................................ 34
Chart 5: Socio economic classification ................................................ 36
Chart 6: Highest educational qualification ........................................... 37
Chart 7: Occupational break up ........................................................ 38
Chart 8: Head of the household ........................................................ 40
Chart 9: Monthly family income ........................................................ 41
Chart 10: Most expensive vehicle owned by the household........................ 42
Chart 11: Ownership of credit cards (individually).................................. 43
Chart 12: Years of experience in using internet ..................................... 46
Chart 13: Place of accessing internet ................................................. 47
Chart 14: Type of internet connection at home ..................................... 48
Chart 15: Type of internet connection at office..................................... 49
Chart 16: Service provider subscribed to at home .................................. 50
Chart 17: Service provider subscribed to at office .................................. 51
Chart 18: Frequency of accessing internet from home ............................. 52
Chart 19: Frequency of accessing internet from office............................. 53
Chart 20: Time of the day accessing internet from home ......................... 54
Chart 21: Time of the day accessing internet from office ......................... 55
Chart 22: Duration of PC usage from home........................................... 56
Chart 23: Duration of internet usage from home.................................... 57
Chart 24: Duration of PC usage from office .......................................... 58
Chart 25: Duration of internet usage from office ................................... 59
Chart 26: Time spent by internet users on watching TV ........................... 60
Chart 27: Time spent by internet users on reading newspaper ................... 61
Chart 28: Time spent by internet users on listening to radio ..................... 62
Chart 29: Professional activities ....................................................... 65
Chart 30: Personal activities............................................................ 66
Chart 31: Downloading activities....................................................... 67
Chart 32: E-commerce related activities ............................................. 68
Chart 33: Online shopping............................................................... 69
Chart 34: Response to online marketing stimulus ................................... 70
Chart 35: Number of email accounts and average per capita email ids ......... 77
Chart 36: Multiple user shares of email websites ................................... 81
171
Index: Tables
Table 1: Detailed sample base distribution of the land survey ..................... 6
Table 2: Popularity of various internet activities ................................... 12
Table 3: Key demographic and socio-economic profile of online news users ... 14
Table 4: Ownership of key household and financial assets among online news
users ........................................................................................ 14
Table 5: Key net usage behavior of online news users ............................. 15
Table 6: Popular online activities undertaken relatively more by online news
users ........................................................................................ 16
Table 7: Response to online marketing stimuli and online buying behavior .... 17
Table 8: Preferred websites for checking news online ............................. 18
Table 9: Comparative evaluation of the top 5 online news websites on selected
demographic attributes.................................................................. 19
Table 10: Comparative evaluation of the top 5 online news websites on selected
net usage behavior attributes .......................................................... 21
Table 11: Response to online marketing stimuli..................................... 21
Table 12: Popularity of various internet activities .................................. 26
Table 13: Preferred websites for online news ....................................... 28
Table 14: Top 10 cities .................................................................. 33
Table 15: Preferred language of reading ............................................. 35
Table 16: Household asset ownership ................................................. 44
Table 17: Popularity of various internet activities .................................. 63
Table 18: Membership by type of online community ............................... 73
Table 19: Most used local language websites (other than English) ............... 74
Table 20: Online activities desired in other languages ............................. 75
Table 21: Top of mind unaided recall - all websites ................................ 78
Table 22: Most used website - all websites........................................... 79
Table 23: Preferred websites - emailing .............................................. 80
Table 24: Info search (English) ......................................................... 82
Table 25: Info search (local language) ................................................ 83
Table 26: Job search ..................................................................... 84
Table 27: Booking travel tickets ....................................................... 85
Table 28: Online shopping (other than travel tickets).............................. 86
Table 29: Online news ................................................................... 87
Table 30: Financial news & info (rates, quotes, etc.) .............................. 88
Table 31: Online share trading ......................................................... 89
Table 32: Real estate info............................................................... 90
Table 33: Matrimonial search........................................................... 91
Table 34: Dating/friendship search.................................................... 92
Table 35: Social networking/communities ........................................... 93
Table 36: Online gaming................................................................. 94
Table 37: Download mobile content................................................... 95
Table 38: Preferred instant messaging applications ................................ 96
Table 39: Download music .............................................................. 97
Table 40: Sports content ................................................................ 98
Table 41: Cinema content............................................................... 99
Table 42: Most used local language websites (other than English) .............. 100
Table 43: Preferred blog sites ......................................................... 101
Table 44: Preferred astrology website ............................................... 102
Table 45: Preferred online learning / education website......................... 103
Table 46: Favorite TV channels ....................................................... 104
Table 47: Favorite newspapers ........................................................ 105
Table 48: Favorite magazines ......................................................... 106
Table 49: Favorite radio channels .................................................... 107
Table 50: TOM recall for brands....................................................... 108
172
Index: Segment wise
Detailed Tables
Table 1: Gender breakup ............................................................... 110
Table 2: Age group distribution ....................................................... 110
Table 3: City class - by population size .............................................. 111
Table 4: City class - by market size .................................................. 111
Table 5: City wise distribution ........................................................ 112
Table 6: Region-wise break-ups ....................................................... 113
Table 7: Preferred language of reading .............................................. 114
Table 8: Socio economic classification ............................................... 115
Table 9: Highest educational qualification .......................................... 115
Table 10: Occupational break up ..................................................... 115
Table 11: Function / field of occupation ............................................ 116
Table 12: Head of the household ..................................................... 116
Table 13: Monthly family income ..................................................... 116
Table 14: Most expensive vehicle owned by the household ...................... 117
Table 15: Ownership of credit cards (individually)................................. 117
Table 16: Household asset ownership ................................................ 118
Table 17: Current loan liabilities...................................................... 119
Table 18: Years of experience in using internet.................................... 119
Table 19: Place of accessing internet ................................................ 119
Table 20: Type of internet connection at home .................................... 120
Table 21: Type of internet connection at office ................................... 120
Table 22: Service provider subscribed to at home ................................. 121
Table 23: Service provider subscribed to at office................................. 121
Table 24: Frequency of accessing internet from home ............................ 122
Table 25: Frequency of accessing internet from office ........................... 122
Table 26: Time of the day accessing internet from home ........................ 122
Table 27: Time of the day accessing internet from office ........................ 123
Table 28: Duration of internet usage from home................................... 123
Table 29: Duration of internet usage from office .................................. 123
Table 30: Duration of internet usage during weekdays............................ 124
Table 31: Duration of internet usage during weekends ........................... 124
Table 32: Duration of PC usage from home ......................................... 124
Table 33: Duration of PC usage from office ......................................... 125
Table 34: Time spent by internet users on watching TV .......................... 125
Table 35: Time spent by internet users on reading newspaper .................. 125
Table 36: Time spent by internet users on listening to radio .................... 126
Table 37: Professional activities ...................................................... 126
Table 38: Personal activities........................................................... 126
Table 39: Downloading activities ..................................................... 127
Table 40: E-commerce related activities ............................................ 127
Table 41: Online shopping.............................................................. 127
Table 42: Response to online marketing stimulus .................................. 128
Table 43: Blogging activities ........................................................... 128
Table 44: Member of an online community ......................................... 128
Table 45: Membership by type of online community .............................. 129
Table 46: Usage of other language websites ........................................ 129
Table 47: Online activities desired in other languages ............................ 130
Table 48: Problems faced while surfing the internet .............................. 130
Table 49: Top of mind unaided recall - all websites ............................... 131
Table 50: Most used website - all websites.......................................... 133
Table 51: Preferred website for emailing ........................................... 134
Table 52: Multiple user shares of email websites .................................. 134
Table 53: No. of email accounts ...................................................... 135
Table 54: Preferred website for job search ......................................... 135
Table 55: Preferred website for mobile content ................................... 136
Table 56: Preferred website for sports .............................................. 137
173
Table 57: Preferred website for travel products ................................... 138
Table 58: Preferred website for matrimony......................................... 139
Table 59: Preferred website for financial news/info .............................. 140
Table 60: Preferred website for cinema ............................................. 141
Table 61: Preferred website for online share/stock trading...................... 142
Table 62: Preferred website for games .............................................. 143
Table 63: Preferred website for online shopping................................... 144
Table 64: Preferred website for friendship/dating ................................ 144
Table 65: Preferred website for music ............................................... 145
Table 66: Preferred info search engine - local language .......................... 146
Table 67: Preferred website for real estate......................................... 146
Table 68: Preferred info search engine - english ................................... 147
Table 69: Preferred website for instant messaging ................................ 147
Table 70: Preferred website for social networking/communities ............... 148
Table 71: Preferred website for astrology........................................... 149
Table 72: Preferred website for online learning/education ...................... 150
Table 73: Preferred blog sites ......................................................... 151
Table 74: Other language preferred for local language content................. 152
Table 75: Preferred website for checking local language content .............. 153
Table 76: Most preferred TV channel................................................. 154
Table 77: Most preferred newspaper ................................................. 157
Table 78: Most preferred magazine................................................... 159
Table 79: Most preferred radio channel ............................................. 161
Table 80: Top of mind recall for brands ............................................. 162
Table 81: City type classification by market size .................................. 167
Table 82: City type by population size vs. market size............................ 168
Table 83: Socio economic classification (SEC) grid................................. 169
174
175
176