ASIA PACIFIC INSTITUTE OF INFORMATION TECHNOLOGY

INCOURSE ASSIGNMENT

PROFESSIONAL AND ENTERPRISE DEVELOPMENT GROUP ASSIGNMENT

Prepared By A.N.Ahamed Nishadh (CB004081) Shohan C. Dassanayake (CB004060) D.M.D.Hirosh Tharaka (CB004149) K.Promod Madushan (CB004138)

Module Code & Title CE00315-2-PED Cohort HF11B1SE Date of Submission 10th September 2012 Instructor Ms. Zackiya Ashraf

Submitted in partial fulfillment for the degree of Bachelor of Science (Hons) in Computing

ACKNOWLEDGEMENTS
Firstly we would like to thank our lecturer Ms. Zackiya Ashraf for all the help and guidance given while doing this assignment. Also there are many individuals who have helped us in numerous ways directly and indirectly so that we were able to complete this assignment. And last but not least our friends, parents and the well-wishers without whose moral support and encouragement, we would not have been able to do a good job. Finally, if there are any shortcomings in this project, then we request to excuse us for all those and accept this documentation. Ahamed Nishadh Shohan Dassanayake Hirosh Tharaka Promod Madushan

PART I MARKING SCHEME

Marks Allocated 15 15 15 10 5 10 10 20 100 Marks Awarded

Criteria

3 job descriptions 3 person specifications Documented recruitment strategy Group presentation Recruitment schedule 1 job advertisement Strategy for advertising Interview strategy TOTAL MARKS

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TABLE OF CONTENTS
1.0 INTRODUCTION ............................................................................................... 1 2.0 JOB DESCRIPTIONS ......................................................................................... 2 2.1 PROJECT MANAGER .............................................................................. 2 2.2 BUSINESS ANALYST .............................................................................. 4 2.3 DATABASE ADMINISTRATOR ............................................................. 5 3.0 PERSON SPECIFICATIONS ............................................................................. 7 3.1 PROJECT MANAGER .............................................................................. 7 3.2 BUSINESS ANALYST .............................................................................. 9 3.3 DATABASE ADMINISTRATOR ........................................................... 11 4.0 RECRUITMENT STRATEGY ......................................................................... 12 4.1 PROJECT MANAGER ............................................................................ 12 4.1.1 LONG TERM APPROACH .............................................................. 12 4.1.2 SHORT TERM APPROACH ............................................................ 12 4.1.3 SOURCES OF REQUIREMENT ...................................................... 13 4.2 BUSINESS ANALYST ............................................................................ 15 4.2.1 INTERNAL RECRUITMENT .......................................................... 15 4.2.2 EXTERNAL RECRUITMENT ......................................................... 15 4.2.3 PHASES OF RECRUITMENT ......................................................... 15 4.3 DATABASE ADMINISTRATOR ........................................................... 17 4.3.1 ATTRACTION PHASE .................................................................... 17 4.3.2 SELECTION PHASE ........................................................................ 17 4.3.3 APPOINTMENT PHASE .................................................................. 18 5.0 RECRUITMENT SCHEDULE ......................................................................... 19 6.0 JOB ADVERTISEMENT ................................................................................. 20 7.0 ADVERTISING STRATEGIES ....................................................................... 21

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7.1 NEWS PAPER ADVERTISEMENT ....................................................... 21 7.2 WEBSITES ............................................................................................... 22 7.3 PERSONAL CONTACTS........................................................................ 22 7.4 REFERRALS BY COLLEAGUES AND EMPLOYEES ........................ 22 8.0 INTERVIEW APPROACH / STRATEGY ...................................................... 23 8.1 PROJECT MANAGER ............................................................................ 23 8.2 BUSINESS ANALYST ............................................................................ 25 8.2.1 INTERVIEW CRITERIA / ASSESSMENT SHEET ........................ 25 8.3 DATABASE ADMINISTRATOR ........................................................... 26 9.0 CONCLUSION ................................................................................................. 28 APPENDIX I | Bibliography .................................................................................. 29 APPENDIX II | Presentation Slides ........................................................................ 30

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1.0 INTRODUCTION
ITCOM Inc. is a multinational company with a branch in Sri Lanka. The Information Resources Management (IRM) of the Technical Services handles the companys daily IT operations as well as manages new IT projects to improve the companys business process. Due to further expansion plans, ITCOM is currently looking for Project Manager, Business Analyst and Database Administrator. HR budget allocated for the salaries of this new recruitment is approximately Rs. 200,000 per month for all three posts. Our task was to take a closer look at how ITCOM operates, look at the functions performed by the departments, and analyze their human resource requirements to come up with an effective recruitment strategy. It is our belief that we have thoroughly applied what we have learned in class in this report.

2.0 JOB DESCRIPTIONS

2.1 PROJECT MANAGER
Job Title: Job Description: Overview: Project Managers should be responsible for overall direction of the projects, project coordination, project implementation, project execution and project control and completion. Also they have to ensure that they are consistency with company strategy, commitments and goals. Job code: 0001 Job Category Information Technology Job Location: Colombo, Sri Lanka Department: Corporate Planning and Strategy Department Project staff Line Managers Top management Employment Status: Monthly Salary Range: Qualifications: University degree or college diploma in IT field or relevant field. Minimum 5-10 years work experience in project management is required and experience in telecommunication would be added advantage. Sound knowledge of Java programming, visual studio, c++, c#, php, asp.net, html, sql, mysql and knowledge of sharepoint would be added advantage. Experience in marketing management would be added advantage.
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Project Manager

Date:

2012/09/10

Job Role:

Software Engineering

Reports to:

Full-time LKR 50,000 - LKR 70,000

Manages Others: Number of Vacancies:

Yes [1]

Age below 40 years. Good command of the English and Sinhala Language is must and Multi Language knowledge would be added advantage. Good leadership skills and ability to work under pressure. Good communication skills with both technical and non-technical audience. Ability to work in a multicultural environment. Sound problem solving skills and patience.

Responsibilities and duties:

Project planning and project implementation. Have to identify the project scope and project deliverable. Be accountable for project results along with project staff. Have to identify the resources needed and assign individual responsibilities. Clearly communicate expectation with project staff and stakeholders. Be responsible for project budget and quality assurance of the project. Have to minimize the risk of projects and report regularly on progress to the top management. Should be able to support and directions to project teams. Be able to resolve any issues and problems throughout project life cycle. Should be able to manage the project scope effectively if any change happens to scope of the projects should document properly.

Other:

The job does not require any travelling and the location of the job is located in the head office which is in Colombo. The duration of work would be 8 hours of regular work. But the job holder might have to work more hours depending on the progress on the software development.

2.2 BUSINESS ANALYST

Title: Business Analyst Reports To: Project Manager Based In: Colombo, Sri Lanka Job Description: The selected candidate will be required to work with the wide range of clients of ITCOM Inc in the Telecommunication, Enterprise Sales and e-Marketing fields and identify the business problems that exist within their organization and work with the Project Manager in order to rectify or solve the problem by developing innovative software through ITCOM Inc. Duties and Responsibilities: Working with product owners/customers to understand product

background & requirements. Analyzing requirements and generating use cases, activity diagrams along with detailed functional specifications document or User Stories for assigned functionality. Working with User Experience team to develop and refine prototypes. Working with developers to ensure they understand all aspects of the requirements, including assisting with the logical data modeling. Working with the QA team to ensure corresponding test cases are created and reviewed before development is completed. Remuneration: ITCOM Inc offers an attractive compensation package commensurate with experience as well as other added employee benefits.

2.3 DATABASE ADMINISTRATOR

Job Title: Database Administrator Date: [September 10, 2012]

Job Description: Overview: A database administrator is responsible for the performance of company integrity and security of a database. Additional role requirements are likely to include planning, development and troubleshooting. Job code: 0003 Job Category Information Technology Technical Services Information Resources Manager Yes [1]

Job Location:

Sri Lanka

Department:

Job Role:

Network Engineering

Reports to:

Employment Status: Monthly Salary Range: Qualifications:

Full-time Rs 50000 Rs 70000

Manages Others: Number of Vacancies:

BSc (Hons) in Software Engineering Minimum 3 years of experience in Database programing. Technical knowledge in relevant languages and development tools such as SQL, MYSQL etc. Excellent communication skills and team work. Ability to make strong and quick decisions. Problem solving skills. Success in multitasking, thinking critically and meeting deadlines.

Responsibilities and duties:

Preforms quality control audits to ensure accuracy and completeness of data. Work with other IT staff to coordinate maintenance of the database with other databases. Monitors database activity and prepares monthly status reports. Responsible for maintaining, modifying, updating and providing quality 5

assurance and performance of the database. Identifies maintenance and enhancement issues relating to database design and add new applications to the system.

3.0 PERSON SPECIFICATIONS

3.1 PROJECT MANAGER
Essential Qualification / Education / Training University degree or college diploma in IT field or relevant field. Sound knowledge of Java programming, visual studio, c++, c#, php, asp.net, html, sql, mysql and knowledge of sharepoint would be added advantage. Desirable A certification from a management case study.

Work Experience

Communication Skills

Minimum 5-10 years work experience in project management is required and experience in telecommunicatio n would be added advantage. Verbal Communication Written Communication Listening Sharing your opinion or analysis Good command of the English and Sinhala Language is must and Multi Language knowledge would
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More than 5 years of experience in project management.

Presentation

Problem solving and critical thinking skills

Knowledge

be added advantage. Positive thinking Time management skills Working as a team member High confidence Flexibility and adaptability for new situations and challenges. Handling pressure in stress full situations and coming up with quick solutions. Updated with the new languages and new platforms Advanced knowledge in mathematics and algorithmic. Sound knowledge of Java programming, visual studio, c++, c#, php, asp.net, html, sql, mysql and knowledge of sharepoint would be added advantage. Experience in database handling. Knowledge about different types of operating systems Experience in web programming like PHP, ASP.NET and web development. An idea about other fields such as accounting, auditing
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Managing employees in a productive manner to accomplish the goal within a less time period. An idea about the ongoing and past projects in the company.

3.2 BUSINESS ANALYST

Title: Business Analyst Reports To: Project Manager Based In: Colombo, Sri Lanka Qualifications & Experience: A Bachelors degree from a reputed higher education institute in the field of computing and/or related engineering field. A masters degree in management or engineering field would be an added advantage. Should have a minimum of 5-7 years work experience in the IT or Telecommunications industry. Business/product/requirements analysis experience of at least 2-3 years. Has demonstrable experience in delivering key artifacts in a timely manner and a good track record of customer satisfaction. Functional exposure / experience to telecommunication research and development domain would be an added advantage to the potential applicant. Skills: Excellent communication skills in a minimum of two languages including English (written & verbal). Excellent analytical skills and creativity in proposing multiple options/solutions to a requirement, and select the best based on various priorities like time for development, usability, maintainability etc. Ability to output the requirements of the client in any possible way (verbal, documented, graphical) related to requirements definition and analysis, and exercise good judgment in line with the companys overall goals Ability to work with more than one project simultaneously. Excellent abilities in working with the latest versions of the Microsoft Office suite, UML Modeling Tools such as Visual Paradigm and other
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Software programming or QA experience would be a plus point.

business tool. Ability to work in development tools such as Visual Studio or other IDE would be an added advantage. Good understanding of software technologies and methodologies. Good understanding of object-oriented approaches to software

development. Personal Traits and Competencies: Creates and maintains good working and professional environment. Positive Attitude & Proactive. Dependability & Accountability Good Interpersonal Relations Good Communication, comprehension, analytical and presentation skills Experience in working with customers to understand customer requirement and convert these into requirement specifications Experience in product or project management, including preparation of requirement specifications, UI designs, use case scenarios and testing methodologies. Understanding of product life cycle management and development life cycle would be an added advantage.

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3.3 DATABASE ADMINISTRATOR

Essential Bachelor Degree in software engineering Skills Excellent communication skills Team work pressure Ability to work under pressure Quick Decision making Desirable Any certification in Computing field

Qualifications

Mathematics
Business experience application experience

Ability to work under

Personality

Polite manner
Knowledge Languages such as C++,C# and Java and database languages such as SQL, MYSQL etc. Experience in working with Visual studio Knowledge in using several Operating systems

Knowledge e in
developing algorithms and source code to create applications.

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4.0 RECRUITMENT STRATEGY

4.1 PROJECT MANAGER
Goal of having recruitment strategy is find most qualified person upon the employment. So for that interview board has responsibility to choose best person to the company. To do this, company use short term approach and long term approach to assessing and fulfilling best personal for their vacancy. For determine recruitment strategy, company following below terms when recruiting personal.

4.1.1 LONG TERM APPROACH

Depends on the goal of the company assess the existing workforce including skills, diversity and potential for growth Determine the future availability of resources such as financing, technology, equipment and infrastructure. Assess personals that have experience/ knowledge and how they easily can be attracted. Find ways to build relationship with each applicant prior to vacancies occurring.

4.1.2 SHORT TERM APPROACH

Analyze the current employee pool for diversity and existing experience and knowledge. Source the candidate and fill vacancy. Commence the recruitment process. Consider about the type of the position needed and if necessary conduct a job analysis. Hiring a new personal to company is an important process and most important thing is recruiting a right candidate for the particular job vacancy. The process

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itself has significant legislative requirements and it should be well conducted and well documented to protect the employee and the employer confidentiality. When company going to recruit an employer, company need to follow through a procedure. So identifying that procedure will really help to find a better solution for the matter. Plan Make the decision to recruit Discuss option with recruiter Draft a job description for the role Promotion Consider about the advertise Prepare a promotional plan Prepare any recruitment documents Draft advertisement Place advertisement Conduct support promotions including on the web Select Establish Selection Committee Process applications Determine shortlist Complete Aptitude/Psychological testing Consider applicant presentations Interview Select best personal

4.1.3 SOURCES OF REQUIREMENT

Every organization has the options for choosing the right candidate for the appropriate job. Mainly they have two options for recruitment process, which are internal sources and external sources. Internal sources means, if company already owns an appropriate candidate who has the expected experience and skills. Company can give them a promotion to fill expected position.

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External sources will be all other sources which can hire personals. When company recruit employers, there are some procedure according to the situation. Itll depend on the sources. Type Internal Source Recruitment Process Promotions Advantages Cheaper and quicker. Candidates already familiar with the situation. Business already knows the strength and weaknesses of candidate. External Source Press Advertisements Establish Selection Committee Process applications Determine shortlist Complete Aptitude/Psycholog ical testing Consider applicant presentations Interview Outside people bring new ideas. Business can find best candidate for the job. People have a wider range of experience. Longer process. More expensive process. Selection process may not be effective enough to identify the best candidate for the position. Disadvantages No new ideas can be introduced from outside. Creates another vacancy which needs to be filled. Limits the number of potential applicants.

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4.2 BUSINESS ANALYST

Recruitment for various vacancies in organizations are filled in two methods. One method is to do internal recruitment. The other is to do external recruitment.

4.2.1 INTERNAL RECRUITMENT

Internal Recruitment is the process of acquiring employees for vacancies within the organization itself. According to Dessler & Varkkey (2011) hiring from within is the best source of recruitment. Internal recruitment consists of different types such as Promotions or Demotions, Inter Department Transfers and employees switching jobs. When a vacancy is available, the post is advertised on the company internal notification system and then eligible candidates can apply and go through the relevant phases of recruitment as detailed below.

4.2.2 EXTERNAL RECRUITMENT

External Recruitment is the process of acquiring new employees into the firm through a rigorous process of screening and selection. After the relevant vacancies are advertised publicly on newspapers and on the internet (on the official website, popular job bank websites, official social media pages), the interested candidates would send in their application and continue with the relevant phases of recruitment as detailed below.

4.2.3 PHASES OF RECRUITMENT

1. Advertising / Attraction Phase: In this phase, the jobs are advertised in the relevant medium publicly or privates (in the case of internal recruitment) and a time period is given for the candidates to make up their minds and to send in their applications with the relevant details such as the cover letter and the resume. Jobs can be advertised on newspapers and websites publicly. In Sri Lanka, it is advisable to advertise on the public newspapers or newspapers that have a wide circulation such as Sunday Observer or Sunday Time. With

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regard to websites, www.topjobs.lk is one of the most popular online job banks where many popular firms advertise their vacancies. 2. Selection / Screening Phase Applications will be sent to the Human Resource manager or any other contact person specified in the advertisement. These applications will be then collected and after the deadline has passed, the HR Department will start the selection / screening process to shortlist the selected candidates. The selection committee will carry on this process using a preset criteria which they will use to assess the candidates in the shortlisting process. Since the job of Business Analyst in a Software Development firm requires some amount of technical knowledge, the shortlisted candidates will be called in for an aptitude test in which the candidate will be given a relevant aptitude test to verify their knowledge. Those who succeed in this aptitude test will be shortlisted and then sent for the next level of the selection process. The selected candidates will be then called in for their first interview. This interview will be done by a panel consisting of the Project Manager of the Project the recruitment is being done for, the department head (in this case the Information Resources Management Department), a member from the Human Resources Department. The candidates that are shortlisted will then be called in for a second interview where the same panel along with a director of the firm will also attend and the final selection will be made. In addition to all this, the HR Department will also conduct a background check on the candidates (if they are to external recruits) to verify their details and personal life (where appropriate). 3. Final / Appointment Phase When the suitable candidate is finalized, the candidate is then selected as a staff of the firm. The HR Department will then carry on the formal procedures such as signing the contracts and other codes and policies etc and the issuing of the accreditation cards etc.

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4.3 DATABASE ADMINISTRATOR

Database administrator is a main position which holds major responsibilities in an organization. The company is looking for an employee with work experience in industry and who is qualified to work in a large scale database management. The recruitment strategy will have three phases where the candidates are attracted, selected and appointed.

4.3.1 ATTRACTION PHASE

In the attraction phase the main objective is to publicized the company vacancy through different internal and external sources to attract the candidates for interview stage An advertisement on the Database administrator will be advertised on the employment section of the Sunday newspapers (Observer, Sunday times) English. The advertisement will consist of the required job experience, qualifications and introduction to the job. Another Database administrator vacancy advertisement will be published online in IT journals and IT websites such as www.topjobs.lk and the applicant can find details about job requirement, qualifications and introduction. Another Database administrator vacancy advertisement will be published on the intranet of the company. The advertisement will consist of the required job experience, qualifications and introduction to the job. Final stage would be to select all the application which are sent via email or post will be sent to the Selection Phase.

4.3.2 SELECTION PHASE

In selection phase the main objective is to select the best applicants and call them for interview and evaluate the most successful applicant for the company. Application forms for the database administrator will be inspected and shortlisted to the most suitable applicants with requirements and qualification and they will be call for interview.
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Applicants who have more work experience will be prioritized and will be given the first opportunity to come for the interview. The first interviews are held by the IT department head and Human Resource Manager. After first interview the applicants will be shortlisted again and will be again for the second interview. In the second interview the applicants will be tested with communications skills and presentation skills. After finalizing with second interview applicants will be again shortlisted and will select the best three out of it and call for third interview. In the third interview three applicants will be given scenario to solve and will be tested and evaluated. After final evaluation most suitable applicant will be selected and she/he will be informed soon.

4.3.3 APPOINTMENT PHASE

The selected applicant will be informed with a specific date to come and work in the company. The applicant will be given a small orientation about the company. Finally the applicant will be given the employment contracts to agree with the rules and to sign the contract. After signing the contracts applicant will be issued the appointment letter where he/she will be recognized as a permanent employee of the company.

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5.0 RECRUITMENT SCHEDULE

Week Week 1 Task Working with Human Resources and researching on each vacancy needed to take the approval to hire the new employees. Finalizing the salary ranges for these specific vacant posts Working on the Job Description and personal specification for the 3 vacancies Advertising the Vacancy on paper media and e-media Advertising the Vacancy on paper media and e-media Deadline for the applicants for the vacant posts Collecting job application Shortlisting the applicants from the received Professional Resumes and updating them about the interviews and tests. Test for the business analyst Interview for the Project Manager and DBA. Interview for the selected applicants for the first test for PM and DBA First Interview for the BA Simulating test of 3 days for QAs The second interview for the BA Final Interviews for all shortlisted DBA, QA, BA from the series of tests and interviews Selection of the finals candidates for the available vacancies. Working on the documentation work on the HR for the appointment of the jobs. Appointing the candidates for the vacancies, Signing the employment contracts. Issuing the appointment letters.

Week 2

Week 3 Week 4 Week 5

Week 6

Week 7

Week 8

Week 9 Week 10

Week 11

Week 12

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6.0 JOB ADVERTISEMENT

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7.0 ADVERTISING STRATEGIES

Advertising a Vacancy is done to select the perfect person for the vacant position of a company. To get selected this perfect person the employer of the company must make a proper boundary line of what are the qualification requirements that the organization is expecting from the employee who they are planning on taking in. After finalizing qualification requirement boundary line, the next step is to design the advertisement in an eye catching way for the applicants. Once the employer finished with the designing stage deciding on what media the advertisement is published is a responsibility of the employer. Followings are the methods that a company can publish their advertisements. o News Papers Advertisement o Websites o Personal Contacts, o Referrals by Colleagues, employees (Saskatchewan Career and Employment Services, n.d.)

7.1 NEWS PAPER ADVERTISEMENT

This is known as the most widely spreading and famous media of advertising out of all the media methods, and also the best among the paper media since most humans do tend to read papers. Newspapers do have a gigantic audience around everywhere in a country and even the poor people can access to a newspapers by at least walking into libraries if they cant afford to buy one. Since the newspaper media doesnt have a boundary for its audience, it deserve the largest audience where an advertisement can get publicized by newspaper then to the word of mouth. This media is a more effective since the media can clearly advertise all the relevant information from the responsibilities to the requirements. And also considering it form the point or organization, this media is known as one of the expensive media.

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7.2 WEBSITES
This one of the method that have become famous with the growth of the technology. Since the applicants of an IT industry, are more fluent in Internet this method is more target on them. Though all the targeted audience doesnt have access to the internet. An advertisement can be published in web media in different ways like social media, job banks, and in other specific sites. This method helps an organization to spread an advertisement to the media with few seconds, and can be edited even afterwards.

7.3 PERSONAL CONTACTS

Personal contact is when the employer personally know the applicant where the employer can recommend the known contact to the give post. Since this has no cost for the company it is an advantage for the company. Apart from that the employer knows all the information regarding the applicant who have recommended. The issue occurs on that point if the recommended person for specific position is not fluent and not capable for achieving their given tasks.

7.4 REFERRALS BY COLLEAGUES AND EMPLOYEES

This is known as one of the easiest, cheapest method, since applicants get recommend the known ones who could full fill the company requirements and responsibilities, by a referral, a well knows contact of a employee or a colleague. Since this get people referred by the employees and colleagues, most the people who are getting referred are updates about the company. Also since it referred by an employee or a colleague, the applicants background will be knows well by them, and also the colleagues and employees are responsible for referring.

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8.0 INTERVIEW APPROACH / STRATEGY

8.1 PROJECT MANAGER
Project manager is one of the key roles in an organization and the position required a high skills and attributes than other. Because project manager is the one who drives the business through the companys goal. The chosen project manager will be appointed for a project handling. So he/she must needs to spend considerable amount of time and effort leasing with the customer or end user. Some projects need a manager who is very technical or who knows a lot about the clients business area. So its very important to consider recruiting project manager to the company. Basically company conducts 3 interviews. Those are phone interview, behavioral interview and panel interview. After process through the above details the interview will be conducted. Out of the candidates participated for the first interview which is phone interview, the top 20% called for the second interview which is behavioral interview. In this interview company considers about candidates educational qualifications and experience. From that, selected candidate will be called for third interview which is panel interview. Panel interview will be the final interview which conducted by group of interview board. For the position of the project manager feel user friendly and great environment in the company. According to the project managers work, company expecting to provide attractive benefits in the future. Interview Strategy Sheet Position Information Position Department Project Manager Date 12th September 2012

Corporate Planning and Strategy Department

Applicant Information Name Telephone Vin Diesel +94776123456

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Assessing Criteria General 1. Tell me about yourself? 2. Was it hard for you to find the place? Notes

Marks

Experience 3. What are the reasons for your success in this profession? 4. What kind of experience do you have for this job? 5. What have you learnt from the jobs you have held? Notes: Company 6. Why do you want to work here? 7. How long would you stay with the company? Notes Educational 8. What are your qualifications? 9. What was the last book you read/ film you saw? How did it affected you? Notes Other 10. How you organize and plan for major projects? 11. Describe your management style? 12. What is your greatest strength? Notes Total Ratings Poor = 1, Average = 2,Good =3, Very Good =4, 5=Excellent

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8.2 BUSINESS ANALYST

The business analyst in a software development firm has some very major responsibilities since the business analyst is the main person who is in touch with the clients and is responsible for translating the requirements of the clients into technical specification for the developers to develop the relevant software.

8.2.1 INTERVIEW CRITERIA / ASSESSMENT SHEET

Name of Candidate : Excellent (4) Average (2) NO

Good (3)

Criteria

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

Appearance : Neatness & Proper Attire Comportment (manner, behavior, attitude) Punctuality Tone of Voice Confidence Ability to understand & answer questions Knowledge Problem solving abilities Communication skills Ability to work in a team Ability to handle pressure & multitask Adapt to situations, flexibility Creativity, ideas Handle difficult situations Command of English spoken

Command of Written English MS Office Skills YES Willing to work long hours? Development Tools Skills? TOTAL RATING

Name of Interviewer : Signature : Date :

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Poor (1)

8.3 DATABASE ADMINISTRATOR

Interview Strategy Sheet Position Information Position Department Database Administrator Technical Services Date 10th September 2012

Applicant Information Name Telephone Saman Silva +9477729729 Marks

Assessing Criteria General 1. Did you manage to find our company? 2. Tell me about yourself? 3. Where do you see yourself in 5 years? Notes: Experience 4. What are the reasons for your success in this profession? 5. What kind of experience do you have for this job? 6. What have you learnt from the jobs you have held? Notes: Company 7. What do you expect form a job? 8. Do you prefer individual work or as a group? 9. What do you expect form a job? 10. Where do you see yourself in 5 years? 11. How long will you stay with us? 12. What are your salary expectations? Notes: Educational 13. What are your qualifications?
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Notes: Other 14. How you organize and plan for major projects? 15. Describe your management style? 16. What is your greatest weakness?

Notes: Total Ratings Poor = 1, Average = 2,Good =3, Very Good =4, 5=Excellent

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9.0 CONCLUSION
This assignment has made us understand how much prepared we were to step into the corporate world and how we should have prepared ourselves. Thanks to the assignment we are now confident that we are prepared enough and understand the dos and do nots of the industry which we are pretty sure will help us very much in our career and future.

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APPENDIX I | Bibliography

Dessler, G. & Varkkey, B., 2011. Human Resource Management. 12th Edition ed. s.l.:Dorling Kindersley (India) Pvt Ltd. Foot, M. & Hook, C., 2011. Introducing Human Resource Management. 6th ed. Essex: Pearson Education Limited. GRIFFITH UNIVERSITY , 2010. RECRUITMENT AND SELECTION PROCEDURES. [Online] Available at: http://www62.gu.edu.au/policylibrary.nsf/binders/1f8d7aa5464729d44a2572f100 63d56e?opendocument [Accessed 9 September 2012]. James, D. & Alex, K., 2005. The Recruiters Guide Book: A Comprehensive and Practical Guide to Corporate. s.l.:s.n. Madsen, S., 2011. What to look for when recruiting a good project manager. Saskatchewan Career and Employment Services, n.d. Module 2 : Recruitment. In: Managing Your Human Assets. s.l.:s.n. www.job-interview-site.com, n.d. Business Analyst: Interview Questions for Business Analyst Position. [Online] Available at: http://www.job-interview-site.com/business-analyst-interviewquestions-for-business-analyst-position.html [Accessed 9 September 2012]. www.noop.nl, 2009. 100 Interview Questions for Software Developers. [Online] Available at: http://www.noop.nl/2009/01/100-interview-questions-for-softwaredevelopers.html [Accessed 6th September 2012]. Yate, M. J., 1986. Great Answers to Tough Interview Questions. s.l.:s.n.

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APPENDIX II | Presentation Slides

Recruitment Strategy
| Shohan | Ahamed | Hirosh | Promod |

Job Description - Project Manager

Job Description Database Administrator

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Job Description Business Analyst

Personal Specification- PM

Person Specification - DBA

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Personal Specification - BA

Recruitment Stratergy
Advertising / Attra Selection / Screening Phasection Phase Final / Appointment Phase

Recruitment Schedule
Week Week 1 Task Working with Human Resources and researching on each vacancy needed to take the approval to hire the new employees. Finalizing the salary ranges for these specific vacant posts

Week 2 Week 3 Week 4 Week 5 Week 6

Working on the Job Description and personal specification for the 3 vacancies Advertising the Vacancy on paper media and e-media Advertising the Vacancy on paper media and e-media Deadline for the applicants for the vacant posts Collecting job application Shortlisting the applicants from the received Professional Resumes and updating them about the interviews and tests. Test for the business analyst Interview for the Project Manager and DBA. Interview for the selected applicants for the first test for PM and DBA First Interview for the BA Simulating test of 3 days for QAs The second interview for the BA Final Interviews for all shortlisted DBA, QA, BA from the series of tests and interviews Selection of the finals candidates for the available vacancies. Working on the documentation work on the HR for the appointment of the jobs.

Week 7 Week 8

Week 9 Week 10 Week 11

Week 12

Appointing the candidates for the vacancies, Signing the employment contracts. Issuing the appointment letters.

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Advertising Strategies
News Papers Advertisement Websites Personal Contacts, Referrals by Colleagues, employees

Job Advertisement

Name of Candidate :

Excellent (4)

1 2

Appearance : Neatness & Proper Attire Comportment (manner, behavior, attitude)

3
4 5 6 7

Punctuality
Tone of Voice Confidence Ability to understand & answer questions Knowledge

8
9 10 11 12 13 14 15

Problem solving abilities

Communication skills Ability to work in a team Ability to handle pressure & multitask Adapt to situations, flexibility Creativity, ideas Handle difficult situations Command of English spoken

Command of Written English MS Office Skills YES Willing to work long hours? Development Tools Skills? TOTAL RATING NO

Name of Interviewer :
Signature : Date :

Poor (1)

Criteria

Good (3)

Interview Stratergies

Average (2)

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