Professional Documents
Culture Documents
or Service Center Manager SUPERVISES: No One STATUS: Non-exempt HOURS: M-F, 6:30 3:00, 40 hours per week, occasional overtime _______________________________________________________________________________ POSITION SUMMARY: Supports the warehouse operations by pulling orders for pickup and delivery, loading and unloading cargo, placing product in proper storage locations and utilizing inventory control programs as specified. Work safely following all DC policies and procedures.
Record and report discrepancies to Distribution Center Manager Process appropriate paperwork Assist with the resolution of inventory discrepancies
BEHAVIORAL EXPECTATIONS: Set an example of professionalism in behavior and in outstanding reliability Promote Team Culture in all working relationships with co-workers Customer Service - demonstrate the ability to respond with a high degree of urgency to the needs & requests of others, internally and externally. Understand the impact of their work on others. Understand safety policies and actively promote safe practices in the workplace. Maintain constructive relationships and demonstrate respect for everyone contacted. Deal constructively with conflict and focus on the situation, issue or behavior and not on the person by diffusing situations before conflicts arise, resolving conflicts directly and actively promoting and gaining cooperation from others. Accurately provide and receive information in oral and written communications. Consistently provide ideas, opinions, or information in an articulate, professional way. Actively listen to others and demonstrate understanding of other points of view. Willingness and ability to adjust to changing conditions or priorities. Take the initiative to identify and act on problems and lead by example. Consistently make decisions that resolve problems.
QUALIFICATION / SKILLS Electric forklift and pallet jack experience Previous warehouse and inventory experience Ability to perform basic mathematics with strong spatial relations and conceptual capabilities Ability to adapt to varied work requirements and be flexible Ability to work cooperatively with other staff and agency representatives Tact and diplomacy in dealing with diversity Ability to both speak and write English Ability to follow both written and verbal instructions with minimal supervision. High school graduate or equivalent
PHYSICAL DEMANDS Must be able to perform moderate to heavy physical labor (lift up to 50 lbs. regularly up to 6 ft. and/or overhead) Must be able to work in a regulated refrigerated environment (0 degrees or below) regularly and may be exposed to cold temperatures (0 degrees or below) Daily walking, bending, reaching, pushing and pulling (50 lbs.)
ORGANIZATIONAL COMMUNICATION Level 4s and Level 3s Inventory Specialist Distribution Center Manager
11-19-08
11-19-08