SALES MANAGEMENT 1. What types of ads influences you much? 1) 2.

Rank the following solar company as per your awareness level. a) Kotak b) Tata c) Anusolar

3. How did you first hear about the above brand name? a) TV b) Radio c) Magazine e) Friend/Relative/Associate f) Internet

d) Newspaper

4. Which Companys products do you generally prefer most in your Practice?

a) b) c) d)
5. Among the solar companies which one do you think is performing well: a) b) c) d)

6. Please Rank (on a scale of 1-5) the following criteria for your Preference. (1-not important, 2-least important, 3-important, 4-more important, 5-Extremely important) Criteria Ranking Services Availability Quality Product range Price

7. Which is the area of improvement to reach your expected level of Satisfaction? a) availability b) services c) quality d) any other___________________ 8. Among following which Inputs from companies attract you most? Rank (On the scale of 1-4) 1-least attractive, 2-avg. attractive, 3- attractive, 4-extremely attractive Inputs Stationery Free Samples Any other Ranking

9. How do you Rank (on the scale of 1-4) the following sources of knowledge and information? (1-least important, 2-important, 3-more important, 4-extremely important) Source Television Radio Newspapers Magazines Ranking

10. In your view in order to improve the services which are areas of improvement (please suggest)

11.Personal Information Name_______________________ Address________________________ _____________________________ Date of Birth___________________ Phone No.___________________ THANK YOU FOR YOUR CO-operation.

12.What is your occupation? a) Business b) Service d) Others __________ 13. What is your annual income? a) Less than 3 Lac b) b) 3 Lac 5 Lac c) c) 5 Lac 8 Lac d) d) 8 Lac and above

c) Student

14. Please mention your age group a) 20 25 b) 25 30 c) 30 35 f) Above 45 15.What selling process do you follow? 1) Direct 2) Indirect

d) 35 40

e) 40 45

3) Both 4) Any other 16.Which selling process do you think is more effective? 1) Direct 2) Indirect 17.Why? Please specify ___________________________________________ 18. Do you produce products according to the: 1) customers demand 2) company capacity 3) materials availability 19.Do you provide any incentives to customers who buy your product? 1) Yes 2) No 20.How do deliver your products to the customers 1) they took in their own expenses 2) company delivered to their home 21.Do you provide after sales service 1) Yes 2) No