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oy vocat|ona| |nst|uct|on and Sotva|e, |nco|po|ated
/|| ||qnts |ese|ved
ke|ease 21.0910
|||nted |n tne n|ted States o /me||ca
lSN 978-1-936538-01-0
No pa|t o tn|s puo||cat|on may oe |ep|oduced o| t|ansm|tted |n any o|m o| oy
any means v|tnout tne p||o| v||tten pe|m|ss|on o tne puo||sne|.
1RADMARkS
v|/S|NC |s a t|adema|| o vocat|ona| |nst|uct|on and Sotva|e, |nco|po|ated.
/madeus |s a t|adema|| o /madeus C|ooa| J|ave| O|st||out|on. /po||o, Ca|||eo
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t|adema|| o /me||can /||||nes, |nc.
No a|||at|on v|tn o| endo|sement oy tnese a||||nes o| compan|es |s exp|essed
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v|/S|NC |s p|oud to emp|oy open v3C standa|ds o| content manaqement
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Content and p|oq|amm|nq oy tne Content Oeve|opment Jeam o tne v|/S|NC
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vocat|ona| lnstruct|on and Software, lncorporated
va|nut C|ee|, Ca||o|n|a, .S./.
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VIASINC Sabre Training
i
vlASlNC SAR 1RAlNlNG
Sabre is one of the major Global Distribution Systems (GDS)
(also called a CRS) used worldwide by airlines, travel agencies,
Internet booking sources and other travel companies for sales,
accounting, inventory managment and communications.
This guide is designed to be used with the VIASINC Sabre
Introduction, Comprehensive and Conversion Courses or as a
reference when working in the travel industry. All of the formats
in the guide are taught in the VIASINC Sabre courses, though
formats grouped together may not be taught in the same lesson
or course. The Format Recap at the end of each online lesson (or
workbook lesson) should be your resource for determining which
entries are taught in each lesson. Course outlines appear in an
Appendix.
Using formats to operate Sabre is called using the "command line
interface." There are point-and-click interfaces to the command
line, some of which are available in the VIASINC Sabre emulator.
However, using formats to operate Sabre is the fastest and most
efficient way to look up information and process reservations. It
is Sabre's "expert" mode and a good working knowledge of the
commands is an essential part of your travel education which will
help you considerably when using Sabre in the field.
The VIASINC GDS Training System provides the most
comprehensive GDS training and the most realistic GDS
emulation available from any company. Take advantage of the
many features in the system and use the emulator often. The
more work you do in the emulator, the more proficient you will be
on live Sabre.
VIASINC Sabre Training
ii
SPClAL CHARAC1RS lN SAR FORMA1S
Special Characters
* Display
- Hyphen or Dash
Cross of Lorraine
& End Item
Change Key
/ Insert After
. Segment Status Change
Sabre Field ldentifiers (lCK)
1 Flight availability
2 Flight Information
3 Communicate or request information to/from any airline
other than AA
4 Communicate or request information to/from AA
5 Add remarks to the Passenger Name Record (PNR)
6 Received Field of the PNR
7 Ticketing Field of the PNR
8 Used by American Airlines only
9 Phone Field of the PNR
0 Sell a product (air, car, hotel, rail etc.)
- Name Field of the PNR
VIASINC Sabre Training
iii
CON1N1S
Formats
PNR and Air Reservations 1
Fares and Ticketing 26
Car Reservations 37
Hotel Reservations 50
Amtrak 60
Directours, Tourguide and ORG 65
Other lnformation
Appendix A SSR Codes 70
Appendix B Status and Action Codes 72
Appendix C Destination and Travel Codes 77
Appendix D Car Special Equipment Codes 78
Appendix E Comprehensive Course Outline 80
Appendix F Conversion Course Outline 89
Appendix G Introduction Course Outline 92
VIASINC Sabre Training
iv
VIASINC Sabre Training
1
PNR AND AlR RSRvA1lONS
Signing ln and Out
SI*1010 Sign the agent in to the computer
SO* Sign the agent out of the computer
Agent Assembly Areas
C Switch to agent assembly area C
Encode/Decode
W/-CCPERTH Display city code for Perth
W/-APGATWICK Display airport code for Gatwick
Airport
W/-ALSOUTHWEST Display airline code for Southwest
W/*YWH Decode city code YWH
W/*VS Decode airline code VS
HCCMI Decode U.S. state code MI
HCCARIZONA Encode U.S. state name Arizona
HCCC/AUSTRIA Encode country name Austria
HCCC/IT Decode country code IT
PNR Retrieval
*-SMITH Retrieve PNR for passenger Smith
*-12JUN-SMITH Retrieve PNR for passenger Smith,
who is departing on June 12
VIASINC Sabre Training
2
*-A2E0-SMITH Retrieve PNR for passenger Smith,
built at branch office pseudo city
code A2E0
*-XXXX-SMITH Retrieve PNR for passenger Smith
built at any branch office
*BA161/9MAR-SMITH Retieve PNR for passenger Smith,
flying on BA flight 161 on March 9
PNR Similar Name List
*L Redisplay a similar name list
*2 Display the PNR 2 from similar
name list
PNR End or lgnore
I Ignore any work done and clear the
agent assembly area (AAA)
E End a PNR to save changes and
clear the agent assembly area
PNR Redisplay
*A Redisplay the entire PNR
*N Display only the name field
*I Display only the itinerary
*P Display only the passenger data
field
*H Display only the history section
*P5 Display the remarks field only
VIASINC Sabre Training
3
*PAD Display only the address field
*PE Display all email information
*FF Display frequent flyer information
only
*P3 Display all GFAX messages
*P4 Display all AFAX messages
*B Display all prereserved seats
City Pair Availability (CPA)
123JUNVIEBRU1400 Display city pair availability from
VIE to BRU on June 23 at 14.00
17FEBLHRCDG9AAF Display CPA showing AF flights
only
120FEBCWLEDI1000-Q Display flights with Q class only
123JUNCPHLHR/2P Display flights arriving at 2:00 p.m.
19NOVSYDJFK9ALAX Displa flights with connections via
LAX
1* Display more availability
1*R Redisplay the current screen
1*OA Redisplay the original screen
Return City Pair Availability
1R24JUL6P Display return CPA for July 24 at
6:00 p.m.
1R1500 Display return CPA for same date
as outbound, at 15.00
VIASINC Sabre Training
4
1R10 Display return CPA for 10 days later
than outbound
1R14*1800 Display return CPA for 14 days later
than outbound, at 18.00
Changing City Pair Availability
1BA Change CPA to show BA flights
only
1ALL Change CPA to show flights on all
airlines
130JUN Change the departure date to June
30
15 Add 5 days to departure date
display
1-3 Subtract 3 days from departure date
1*2P Change departure time to 2:00 p.m.
1*DYVR Change to show flights departing
YVR
1*AJFK Change to show flights arriving at
JFK
1-K Change to show flights with K
class
1*OA Change to show all available
classes
1ATL Change connecting city to ATL
1*/1900 Change to show flights arriving at
19.00