A STUDY ON TRAINING NEED IDENTIFICATION AND FULFILLMENT IN ASHOK LEYLAND, CHENNAI.

A PROJECT REPORT

Submitted by RATHISH K. P (REG. NO: 80710601077)

In partial fulfillment for the award of the degree Of

MASTER OF BUSINESS ADMINISTRATION

In

HUMAN RESOURCE & MARKETING

J.J COLLEGE OF ENGINEERING AND TECHNOLOGY TRICHY 09

ANNA UNIVERSITY OF TECHNOLOGY TIRUCHIRAPPALLI TIRUCHIRAPPALLI - 620 009.

JUNE, 2012

BONAFIED CERTIFICATE Certificated that this project report titled A STUDY ON TRAINING NEED IDENTIFICATION AND FULFILLMENT IN ASHOK LEYLAND, CHENNAI is the bonafide work of Mr. K.P.RATHISH (Reg No. 80710601077) who carried out the research under my supervision. Certified further, that to the best of my knowledge the work reportedherein does not form part of any other project report or dissertation on the basis of which a degree or award was conferred on an earlier occasion on this or any other candidate.

SIGNATURE OF INTERNAL EXAMINER SIGNATURE OF DIRECTOR

SIGNATURE OF EXTERNAL EXAMINER

ABSTRACT

Training need identification and fulfillment is a process of an Organization and industry sectors has its face own unique challenges. To identifying a training structure to effectively achieve your organization desired outcomes. At talent we will collaboratively design, implement, monitor and review on innovative training solution that is unique to your organization. To identify their organization goals and understand their culture, people and then their training needs.

Organization goals and objectives, we will ensure that our training is relevant, flexible, timely, measurable and transferable. Training can be customize to reflect their company ethics. In this study primary data and secondary data were collected. Standard questionnaire and personnel interviews were used to collect primary data from the individuals. Secondary data were collected from company broachers, magazines, websites, and books etc.

The sample size was 100. The sampling technique used was convenience sampling method. Convenience sampling refers to the collection of formation from the members of the population who are conveniently available to provide it. The data collected was analysis using simple percentage method, Chi Square method, oneway anova analysis findings and suggestion have been derived. through using the

ACKNOWLEDGEMENT

I take great pleasure in acknowledging some noble hearts for leading their helping hand in the successful completion of my project. I acknowledge all those who helped me directly and indirectly for the successful completion of this project work. I wish to express my sincere gratitude and thanks to our beloved principal DR. S.SATHIYAMOORTHY, B.E., M.E., Ph.D., and Management for giving me an opportunity to do the project work. I am grateful to express my sincere and deep sense of gratitude to our MBA Department Advisor Dr. K.ABDULLAHBASHA, M.A., M. Phil., Ph.D., and our Director Dr.Sw.RAJAMANOHARANE, M.Tech, M.B.A., Ph.D., Department of Management Studies, for his sincere support in my endeavors. I am immensely thankful to my guide MR.A.MOHAMED RIYAZH KHAN ,MA(Eco)., M.B.A., PGDMM.,( Ph.D )Assistant professor, Department of Management Studies, J.J. College of Engineering and technology, for suggesting this area of study and for extending an excellent guidance throughout the course of this project work. I am indeed grateful to MR.N.SANKARA NARAYANAN M.B.A., Divisional manager HR ASHOK LEYLAND LTD, for providing with necessary information that helped me in the prompt completion of the project. Last but not least, I am grateful to my friends for their forbearance, support and encouragement. With deep reverence to the Almighty God, I decide to him this humble Endeavour of mine.

K. P. RATHISH

TABLE OF CONTENTS

Chapter NO. 1

Content 1.1 INTRODUCTION 1.2 COMPANY PROFILE

Page No. 1 11

2.1 REVIEW OF LITERATURE

17

3.1RESEARCH METHODOLOGY 3.2 SCOPE OF THE STUDY 3.3 OBJECTIVES OF THE STUDY 3.4 RESEARCH DESIGN 3.5 LIMITATIONS OF THE STUDY

22 24 24 24 24

4.1 DATA ANALYSIS AND INTERPRETATION

25

5.1 FINDINGS 5.2 SUGGESTIONS 5.3 CONCLUSION

46 47 48

6 7

BIBLIOGRAPHY ANNEXURE

49 50

LIST OF TABLES

Table No 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.1.6 4.1.7 4.1.8 4.1.9 4.1.10 4.1.11 4.1.12 4.1.13 4.1.14 4.1.15 4.1.16
4.2.1

Name of the table NEEDS OF THE TRAINING TYPES OF TRAINING MOSTLY LIKE TO ATTEND TRAINING PROGRAM IS NOMINATED CONSEQUENCES IN THE WORK PLACE IMPORTANCE TO THE TRAINING IN CARRIER LIFE NOT ATTENDING THE TRAINING PROGRAM EXPECT TRAINING PROGRAMME TO BE PROVIDED REAL IMPROVEMENT IN AFTER THE TRAINING PROGRAMS TRAINING HELPED TRAINING ABLE TO PERFORM DUTY MORE EFFECTIVELY TRAINING CONTRIBUTIONS TOWARDS ACHIEVING THE GOAL OF THE ORGANIZATION ENJOY MOST OF THE TRAINING PROGRAM RESPONDENTS OF SATISFIED WITH THE TRAINING METHODOLOGY FACILITIES OF THE TRAINING OVERALL RATING OF THE TRAINING IMPROVED STATUS IN ORGANISATION RELATIONSHIP BETWEEN THE EXPERIENCE OF THE RESPONDENTS AND THEIR OPINION ON TRAINING METHODOLOGY RELATIONSHIP BETWEEN THE EXPERIENCE OF THE RESPONDENTSAND THEIR OPINION ON TRAINING PROVIDED BY COMPANY

Page No 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40
41

4.2.2

42

4.2.3 4.2.4 4.3.1

RELATIONSHIP BETWEEN THE AGE OF THE RESPONDENTS AND THEIR OPINION ON TRAINING FACILITY RELATIONSHIP BETWEEN THE DESIGNATION OF THE RESPONDENTS AND THEIR OPINION ON OVERALL RATING ONEWAY ANOVA DIFFERENCE BETWEEN AGE OF THE RESPONDENTS AND THEIR IMPROVED STATUS

43 44 45

LIST OF FIGURES

Table No 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.1.6 4.1.7 4.1.8 4.1.9 4.1.10 4.1.11 4.1.12 4.1.13 4.1.14 4.1.15 4.1.16

Name of the table NEEDS OF THE TRAINING TYPES OF TRAINING MOSTLY LIKE TO ATTEND TRAINING PROGRAM IS NOMINATED CONSEQUENCES IN THE WORK PLACE IMPORTANCE TO THE TRAINING IN CARRIER LIFE NOT ATTENDING THE TRAINING PROGRAM EXPECT TRAINING PROGRAMME TO BE PROVIDED REAL IMPROVEMENT IN AFTER THE TRAINING PROGRAMS TRAINING HELPED TRAINING ABLE TO PERFORM DUTY MORE EFFECTIVELY TRAINING CONTRIBUTIONS TOWARDS ACHIEVING THE GOAL OF THE ORGANIZATION ENJOY MOST OF THE TRAINING PROGRAM RESPONDENTS OF SATISFIED WITH THE TRAINING METHODOLOGY FACILITIES OF THE TRAINING OVERALL RATING OF THE TRAINING IMPROVED STATUS IN ORGANISATION

Page No 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38

CHAPTER 1

CHAPTER 2

CHAPTER 3

CHAPTER 4

CHAPTER 5

CHAPTER 6

CHAPTER 7