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Nicole P.

Terrance
1/31/2013

313 E Willow Apt 324 Syracuse, NY 13203 315-705-8315 nicole.terrance@gmail.com

PERSONAL
I am 26 years old and currently a Senior at Syracuse University. My previous work experience at the Akwesasne Mohawk Casino in various departments has provided me with many skills that are useful in both employment and academic environments. Overall, I am a fast learner, quick thinker, well spoken, and great with people.

OBJECTIVES
To gain professional work experience in a challenging environment, which will provide me with new skills and build upon the ones I already have.

EDUCATION Syracuse University Anticipated Bachelors May 2013 Majoring in Writing & Rhetoric Deans List Fall 2010 (3.4 GPA), Spring 2012 (3.5 GPA), Fall 2012 (3.5 GPA)

Nicole P. Terrance

SUNY Potsdam Transferred to Syracuse University in Fall 2010 Majoring in Business Administration & Communication Presidents List Fall 2009 (3.86 GPA) EXPERIENCE

E/R Coordinator - Intern | A k w e s a s n e M o h a w k C a s i n o


May 2012 Current

Assist the Director of Education/Recruitment in coordination of the Native Internship program, trainee program, scholarship program, and other recruitment initiatives.

Intern | A k w e s a s n e M o h a w k C a s i n o
April 21, 2010 Current

Transitioned to the Intern program, while in school. Currently placed in the Education & Recruitment Department. I typically intern during my semester breaks and work on various projects involving employee training and acquisition.

Winners Club Assistant Supervisor | A k w e s a s n e M o h a w k


Casino
July 2010 August 2010

The Director of Marketing requested me to fill in for one of the

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Nicole P. Terrance

supervisors while on medical leave because of my prior experience in the Winners Club. During this time I supervised the Marketing Representatives and oversaw the scheduling and payroll needs, but more importantly made decisions regarding customer service on a case by case level in resolving customer complaints.

Marketing Administrative Assistant | A k w e s a s n e M o h a w k


Casino
July 17, 2007 April 20, 2010

Assisted the Marketing Team in creating and implementing new promotions, event planning, reviewing policies and procedures, managed the departments payroll, managed various vendor accounts, and other administrative duties. Helped project manage and implement the new website, transitioned from Dreamweaver to WordPress.

Executive Receptionist | A k w e s a s n e M o h a w k C a s i n o
June 6, 2006 July 16, 2010

Assisted the General Manager with various projects, prepared executive meeting minutes, and ensured all administrative needs were met.

SKILLS & INTERESTS

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Nicole P. Terrance

Writing, editing Microsoft Office 2010; Word, Excel, PowerPoint, Publisher, Outlook on Mac or PC operating system Adobe Creative Suite 4; Photoshop and Dreamweaver WordPress content management software for a website Great communication skills Project management and leadership skills Organization, filing systems Fast learner, and always up for a challenge

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