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QANTAS ANNOUNCES NETWORK IMPROVEMENTS AS PART OF ASIA STRATEGY

SYDNEY, 4 February 2013: Qantas has today announced a series of improvements to its international network, as part of a phased approach aimed at delivering the best offering of any airline flying between Australia and Asia. The improvements the first of which take effect from 31 March 2013 will be rolled out in four phases and go towards the Qantas Group strategy of growing with Asia. The planned phases are: 1. Stronger links to the key hubs of Singapore and Hong Kong (better frequency and timings as well as increased dedicated capacity) 2. Enhanced customer experience (improvements to cabin, in-flight entertainment, lounges) 3. Expanded network within Asia through local partners (such as Japan Airlines, China Eastern, Jet Airways, Cathay Pacific and Malaysia Airlines) 4. Investigating an increase in destinations to Asia using the Qantas Groups B787-9 options from 2016, coinciding with the turnaround of Qantas International (direct destinations under consideration include Beijing, Seoul, Mumbai, Delhi and Tokyo-Haneda). The new Qantas lounge in Singapore will open on 31 March and the new Hong Kong First lounge is scheduled to open this September. A total of $9 million has been invested in the upgrades. Qantas is also examining a refresh of its international A330 fleet to include a lie-flat bed in Business Class. Chief Executive Officer of Qantas International, Simon Hickey, said Asia remained a key pillar of the goal to be the best for global travellers. Through a combination of Qantas, Jetstar and our partners we aim to provide the best travel options between Australia and Asia, all linked to one of the worlds leading frequent flyer programs, said Mr Hickey. Our first step has been to restructure existing services to Asia now that they are no longer tied to onward links to Europe. The number of dedicated seats on Qantas services to Hong Kong and Singapore is increasing significantly, because capacity previously set aside for customers going to Europe via these hubs can be freed up. The joint Qantas-Emirates network into Asia gives our customers a fresh set of options, including double daily services to Singapore from Melbourne, Sydney and Brisbane. The maturing Jetstar network gives travellers another set of alternatives once they land in Asia, Mr Hickey added. Key among the changes in the first phase of improving the Asia network, which will apply from today for travel after 31 March, are: Better access to the key Asian hubs of Hong Kong and Singapore, with a dedicated capacity increase of around 10 per cent and 40 per cent respectively on the Qantas network plus extended capacity on the Qantas-Emirates network Earlier arrival times into Hong Kong, Bangkok and Singapore, with flights brought forward by up to three hours to increase the number of onward connections A new destination Kuala Lumpur available to Qantas customers via the combined Qantas-Emirates network.

Qantas Airways Limited ABN 16 009 661 901 Further information and media releases can be found at the Qantas website: qantas.com

The Qantas-Emirates partnership remains subject to government and regulatory approval. As part of schedule changes made today, Qantas is reducing its Perth-Singapore services to one per day and ceasing its Adelaide-Singapore and Perth-Hong Kong services. However, Qantas will increase its BrisbaneHong Kong service from four per week to seven and add four additional Sydney-Singapore services per week (increasing to daily from June). Qantas has also brought forward the end date for its loss-making Frankfurt services by six months to 15 April 2013. Passengers impacted by schedule changes will be contacted by the airline and offered alternative services. Issued by Qantas Corporate Communication (Q5486) Media Enquiries: Andrew McGinnes M: +61 418 210 005 E: qantasmedia@qantas.com.au

SUMMARY OF SCHEDULE AND NETWORK CHANGES


ROUTE CHANGE STARTS Old dept/ arrival times (24hrs) New dept/ arrival times (24hrs)

QANTAS SERVICES Melbourne Hong Kong Sydney Hong Kong QF29 Melbourne-Hong Kong retimed to better connect to onward flights within Asia. QF127 Sydney-Hong Kong retimed. Services reduce from 11 per week to 7 per week (removal of QF87/88 Sydney-Hong Kong). QF97/98 Brisbane-Hong Kong increased from four flights per week to five in May and to daily in June. All services retimed from 31 March 2013 to better connect to onward flights within Asia. QF67/68 Perth-Hong Kong ceases to operate. 6 May 2013; 24 June 2013 1100 / 1755 1020 / 1725 31 March 2013 1330 / 2100 0935 / 1710

31 March 2013

1040 / 1745

0955 / 1725

Brisbane Hong Kong

PerthHong Kong Perth Singapore

31 March 2013

QF77/78 Perth-Singapore services move from double daily to daily. QF77 retimed to better connect to onward flights in Asia, and the return of QF78 arriving back in Perth on the same day at 2320. QF51 Brisbane-Singapore retimed to better connect with onward flights. QF23 Sydney-Bangkok retimed to connect to onward flights within Asia. better

15 April 2013

1155 / 1725

0950 / 1520

Brisbane Singapore Sydney Bangkok Sydney Singapore*

15 April 2013

1340 / 1925

1020 / 1605

31 March 2013

1215 / 1850

0940 / 1635

Four new services per week, timed to better connect to onward flights within Asia, increasing to daily from June.

31 March 2013 24 June 2013

0940 / 1600

0940 / 1600

Melbourne Singapore*

Dedicated Singapore service QF35, seven times a week. Timed to connect better to onward flights within Asia. QF81/82 Adelaide-Singapore ceases to operate.

15 April 2013

1340 / 1920

0905 / 1555

AdelaideSingapore

14 April 2013

JOINT QANTAS-EMIRATES SERVICES** Melbourne Singapore Brisbane Singapore Sydney Bangkok Melbourne Kuala Lumpur Qantas codeshare on EK405 daily service from Melbourne to Singapore

Dept/ Arrival time 1800 / 2350

Qantas codeshare on EK433 daily service from Brisbane to Singapore Qantas codeshare on EK419 daily service from Sydney to Bangkok

0230 / 0815 1845 / 0110

Qantas codeshare on EK409 daily service from Melbourne to Kuala Lumpur

0240 / 0845

*As announced on 4 October 2012 ** Subject to regulatory approval

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