1001 Roosevelt Ave, Charlotte, NC 40546 | (404) 203-0987 | samantha.mackey@hotmail.

com

Samantha Mackey
CAREER Seasoned HR professional with 19 years of HR management and administration
OBJECTIVE experience seeking full time position. Comes with a history of promotions
throughout HR career and impeccable references.

QUALIFICATION • Extensive experience in all Payroll/Benefits functions, including payroll

HIGHLIGHTS systems, new hire orientation, interpreting union contracts and polices, and
employee recruitment, retention and termination.
• Served as liaison between management and employees, providing
retirement investment options, benefits, salary, and rehire status.
• Select as HR Speaker at Medical Center Orientation on behalf of Human
Resource Department.
• Assisted managers and supervisors with revisions, modifications, and
clarifications of job descriptions, ensuring job descriptions and
compensation changes comply with HR policies, collective bargaining
agreements, applicable laws, and regulations.
• Utilized local/national salary surveys and competitive data to determine
optimal salary levels, including processing salary increases in
accordance with Labor Management Agreements.
• Standardized employee health plan coverage and premium rates, processed
Guardian Life Insurance reports, reconciled expense budgets, and
maintained Manage Health Network (MHN) and Ceridian benefits rates and
billing.
• Assisted Medical Record Chiefs and Inpatient Medical Record Department
with Quality Improvement compliance ratings and various medical
reports.
• Worked closely with Directors with JCAHO compliance proceedings, and
Title 22(Cal) and CMS (federal) standards, including tracking and
documenting departmental records.
• Performed a variety of administrative duties, including answering phones,
scheduling calendars and meetings, collecting meeting minutes, creating
presentations, and entering data into computer systems.

PROFESSIONAL Peterson & Company, Charlotte, NC

EXPERIENCE Project Administrator, 2006 – 2008
• Worked closely with facility manager, facility coordinator and site technical
staff to ensure business controls were followed per SLA with IBM.
• Assisted in developing and maintaining operational procedures and
guidelines, including auditing invoices for accuracy and ensuring timely
payment of invoices.
• Responsible for account payable management and administering purchase
orders for materials and supplies.
• Interfaced with clients, tenants, and vendors to resolve service matters –
providing a professional, efficient, and high quality of service

Administrative Assistant, 2005 – 2006

• Reported directly to Facility Coordinator, responsible for answering phones,
organizing and coordinating meetings, and overseeing business controls
(invoices, processing payments, etc.)
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 • Processed purchase orders, including stamping of invoices, extracting
PO/Req numbers, attaching supporting documents/proposals, and forwarding
for payment.

Pittsburgh Adventist Hospital, Pittsburgh, PA

Executive Assistant, 2006
• Reported directly to the Chief Foundation Officer and multi Executive
Committees; responsible for coordinating meetings, developing marketing
materials, scheduling appointments, and creating presentation information.

Blue Cross Blue Shield, Pittsburgh, PA

Compensation Coordinator, 2002 – 2005
• Assisted managers and supervisors with revisions, modifications, and
clarifications of job descriptions, ensuring job descriptions and compensation
changes comply with HR policies, collective bargaining agreements,
applicable laws, and regulations.
• Utilized local/national salary surveys and competitive data to determine
optimal salary levels, including processing salary increases in accordance
with Labor Management Agreements.
• Administered the merit program, reconciled budgets, generated statistical
reports, and processed a variety of salary increases.
• Generated audits and compliance accountabilities; distributed reports.

Senior HR Administrative Assistant, 2001 – 2002

• Standardized employee health plan coverage and premium rates, processed
Guardian Life Insurance reports, reconciled expense budgets, and maintained
Manage Health Network (MHN) and Ceridian benefits rates and billing.

United Healthcare Various Locations

Quality Specialist, 2000 – 2000
• Provided administrative support and reported quality processes throughout
the organization.

Payroll Clerk/Administrative Assistant, 1986 – 2000

• Calculated and processed pay adjustments for check requests, including retro
pay, terminations, state disability, sick leave, and grievance settlements.
• Responsible for training managers on workers’ compensation
polices/procedures, processed industrial claims, maintained OSHA log, and
prepared records for new hires.
• Recruited, hired, and terminated applicants, including placing skill
requirements in ads, assisted in job postings, attending job fairs, and
coordinated appointments for interviews.
• Conducted new hire orientations and oversaw employee relocation to Kaiser
Permanente facilities.
• Assisted Medical Record Chiefs and Inpatient Medical Record Department
with Quality Improvement compliance ratings and various medical reports.

EDUCATION & Tufts University, Boston, MA

ASSOCIATIONS • AA Degree Candidate
• Medical Assistant Certificate
World at Work Association, Member since 2002
Target Safety Training Property Management, 2008
ADDITIONAL • Microsoft Office (including Access)
SKILLS • Lotus Notes, GroupWise, PeopleSoft, Tabware

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