Professional Documents
Culture Documents
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2012
my STUDIES @ Unisa
all students except masters and doctoral students
Tel:
This is where your study year begins. Even though youve chosen to study at an open distance learning university, it doesnt mean that you have to study alone. This brochure will show you how to plan your year, how to connect with Unisa and other students, and how to study. When you are equipped with the right information, your studies will feel manageable and even enjoyable. This is your road map to Unisa and your studies.
Table of contents
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Step 1 Plan
Check the inventory letter Register on myUnisa Schedule assignment due dates, examinations and discussion classes Scan through your study guides and schedule study time List and buy your prescribed books Schedule personal and work commitments Make time to look after yourself
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Step 2 Connect
myUnisa your self-service portal Electronic student library card Regional centres and services Academic literacies centres Discussion classes Services for students with disabilities Tutorials Counselling, career and academic development The Unisa library Facebook and Twitter Join a study group The Student Representative Council Student organisations and structures Get financial assistance My check list to do before studying
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Step 3 Study
Planning for studying Read all Tutorial letters 101 Read your study guides and plan your study time Study and do assignments Read through the prescribed material and make notes Do assignments Revise Memorise key facts and information Test yourself Write exams Manage your stress Stay focused on your future
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Academic literacies centres locations Assignments important guidelines and assignment boxes Booksellers Bursaries and loans Contact us Counselling services Examinations important information Regional centres and tutorial programmes The Unisa Library services and general information
2 The information contained in this brochure was accurate at the time of publication (11 October 2011). For updates, please go to the Unisa website http://www.unisa.ac.za or to the Unisa mobi site http://mobi.unisa.ac.za.
Contact details
Website: http://www.unisa.ac.za myUnisa: http://my.unisa.ac.za Mobi: http://mobi.unisa.ac.za
Once you are registered as a Unisa student, you can download your study material and submit your assignments online. You can also access certain information such as your academic record, cancellation requests and study fee balances.
E-mail addresses:
study-info@unisa.ac.za for application and registration-related enquiries (prospective and registered students) assign@unisa.ac.za for assignment enquiries (may not be used for the submission of assignments) exams@unisa.ac.za for examination enquiries despatch@unisa.ac.za for study material enquiries finan@unisa.ac.za for student account enquiries gaudeamus@unisa.ac.za for graduation enquiries myUnisaHelp@unisa.ac.za for assistance with myUnisa myLifeHelp@unisa.ac.za for assistance with myLife e-mail accounts
SMS numbers:
The SMS numbers are only for students residing in South Africa. The cost per SMS is 50c. International students are urged to make use of the e-mail address info@unisa.ac.za. 43578 for applications and registrations 43584 for assignments 43584 for examinations 43579 for study material 31954 for student accounts 43582 for myUnisa and myLife
Office hours
Monday to Friday from 07:45 to 13:00 and from 13:45 to 15:45. Unisa is closed over weekends and on public holidays.
.find a mentor
Studying is hard and only someone who has followed a similar journey can really understand the amount of dedication and discipline that it takes. We suggest that you find a mentor in your community or in your company. This person should have completed tertiary education preferably a distance education graduate and should be someone whom you admire and who can stand by you for the duration of your studies. Talk to this person use him or her as a sounding board and make time to meet regularly. Sometimes problems that seem impossible to resolve are so much easier to handle with the advice of an older, cool and calm head.
my Walk @ Unisa
You are on Level 3 of your walk at Unisa, which is the teaching & learning phase. This is your journey and only you can determine the destination. However, with the right commitment to your studies and by making use of the many support services available to you at Unisa, this can be a successful journey with a positive outcome your qualification. Each one of these levels has a set of products which includes a brochure, a website, a mobi site, a CD and DVD, touchscreens and more. 1 Choose & apply During this stage, you must choose Unisa, choose a career and a qualification, and apply to study through Unisa. Once Unisa has accepted your application, you must register. The products for this level of the student walk are known as my Choice @ Unisa. 2 Registration During this stage, you must confirm your qualification, choose your modules for the semester or year, complete the registration form and pay the minimum fees. Once your registration has been finalised, you can register on myUnisa to connect to Unisa and download your study material. The products for this level of the student walk are known as my Registration @ Unisa. 3 Teach & learn (you are here) This is the stage that you are in. If you are a first-time Unisa student, it may feel overwhelming at first, but there are many ways that you can form a study support system. Take advantage of all the support services that Unisa has to offer and read this brochure thoroughly to familiarise yourself with what is on offer. Please also take the time to read through the administrative and procedural information before you begin. In addition to this brochure, you will also have received your Tutorial letters 101 and study guides this study material is your guide to your studies for the year. The products for this level of the student walk are known as my Studies @ Unisa. 4 Graduate & lifelong learning Once you have graduated you will join the group of Unisa alumni. During this phase you can choose to remain in contact with the university and other alumni. The brochure for this level of the student walk is known as my Link @ Unisa.
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my Walk @ Unisa
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my Studies @ Unisa This is where your studies begin. Use this information to orientate yourself, get connected to Unisa and begin to study.
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Plan
Good planning is the key to success. Your plan should be specific, realistic and flexible enough to work when things dont go according to plan.
Connect
You can find much of the support you need to help you with your studies at Unisa. Connect before you start studying.
1 Open and organise your study pack 2 Register on myUnisa 3 Schedule assignment due dates, examinations and discussion classes 4 Scan through your study guides and schedule study time 5 List and buy your prescribed books 6 Schedule personal and work commitments 7 Make time to look after yourself
1 Register on myUnisa your self-service portal 2 Get an electronic student card 3 Learn more about regional centres and services
Academic literacies centres, discussion classes, services for students with disabilities, tutorials
4 Find out about counselling, career and academic development 5 Use the Unisa library 6 Connect on Facebook & Twitter 7 Join a study group 8 Participate in student organisations 9 Get financial assistance
A to Z
A to Z resources and procedures
The information in this section will ensure that you have all the details for services, administrative processes and procedures at Unisa. Wherever you see the symbol below, look for more information in the A to Z section.
my Studies @ Unisa 2012 9
Study
Read this section thoroughly there are many useful tools here to make your time spent studying effective.
1 Read Tutorial letters 101 2 Read your study guides and plan study time 4 Writing examinations
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Step 1 - Plan
The most important skill you will learn through studying is the ability to plan. Planning lays the foundation for your studies. A good plan will ensure that you have enough time to do assignments, study, prepare for exams and still enjoy some personal time. Your plan must be specific and detailed realistic flexible The steps below show you all the things you will need to do in this planning stage. In this section, you will find all the information you need to do the first draft of your plan.
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Open and organise your study pack Register on myUnisa Schedule assignment due dates, examinations and discussion classes Scan through your study guides and schedule study time List and buy your prescribed books Schedule personal and work commitments Make time to look after yourself
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Only your initial study pack will be sent to you via courier (if you selected this option). All additional tutorial letters, including out of stock items, will be posted to you. Please ensure that the university has your correct postal address. 1 Read the inventory letter which is on the top of your pack. This letter will provide you with information on the modules for which you have registered, the study material that should have been included in your study pack and any study material that is outstanding. Check that the module codes on the inventory letter match the modules for which you registered. Make sure that the letter matches the items received in your study pack. Make a note of which items are still outstanding. For any enquiries relating to outstanding study material, please send an e-mail to despatch@unisa.ac.za or an SMS to 43579.
2 You will receive your student card with your inventory letter which you must use throughout the academic year. This student card will allow you access to your examination venue. Please refer to page 69 of this brochure for more information on Unisas exam rules. If you lose this card, send an e-mail to despatch@unisa.ac.za or an SMS to 43579 to request a new card. 3 Check that you have received your personal barcodes and put them in a safe place (such as your admin file, see below), as you will need these for every assignment that you submit to Unisa via the post or assignment box. You may also request additional barcodes from Despatch. 4 Create a my Studies Admin file and file this inventory letter. It is important to keep all documents that you receive from Unisa in case you need to refer to them in the future. 5 Find all your Tutorial letters 101 and match them to the module study guides. Create a file for each one of your modules and file your study material.
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Register on myUnisa
myUnisa is a student website that allows you to connect with your lecturers and fellow students, download your study material, submit assignments, update your personal information online and access library resources. To join myUnisa, go to http://my.unisa.ac.za and click on the link How to join myUnisa for a tutorial explaining how to join. Follow the steps in the tutorial to claim your myLife e-mail account and register on myUnisa. Now you are also connected to Unisa electronically and you will be able to use the assignment and exam schedules on myUnisa to plan. You can also use the schedule on myUnisa to create an electronic schedule. Well tell you more about myUnisa and what you can do on myUnisa in the next section Connect.
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Schedule assignment due dates, examinations and discussion classes in your year planner
You will find a year planner at the back of this brochure. Use this year planner, an online calendar or your calendar on myUnisa to schedule all your assignments. Read your Tutorial letters 101 and write down all the assignment due dates, exam dates and discussion classes in your year planner or calendar. If you decide to capture everything electronically, we suggest that you also print it out and stick it on a wall in clear view of your study area this acts as a visual reminder of your study plan. Use a pencil so that you can adjust any entries should the assignment or exam schedule change.
Monday
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3 Examination ECS208H-11-S2
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Remember, this is only a plan and it may change. By doing this, though, you will see how much time you need to dedicate to your studies. Dont become demoralised if everything does not work exactly as per the schedule. Take the time to understand why it didnt and what adjustments you need to make.
Monday 24 Oct
Tuesday 25 Oct
Wednesday 26 Oct
Thursday 27 Oct
Friday 28 Oct
Saturday 29 Oct
Sunday30 Oct
5:30 AM Prepare for discussion class 7:00 AM Reading and notes: MNC202M-11-S2
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Step 2 - Connect
Even though Unisa is an open distance learning university and does not offer teaching in a classroom, there are many ways to connect with Unisa, your lecturers and fellow students. Setting up your support system now means that you will very easily and quickly be able to access services or interactive forums when you need them. It also means that you will be exposed to much more information and help from your lecturers and fellow students than if you study alone. Look at the list below for all the ways that you can connect with Unisa and other students.
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Register on myUnisa your self-service portal Get an electronic student card Learn more about regional centres and services
Academic literacies centres Discussion classes Services for students with disabilities Tutorials
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Use the Unisa library Connect on Facebook and Twitter Join a study group
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Check your fees due and pay if you have a credit card.
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3 Go to My workspace: Here you can look at the exam and assignment schedules for all your modules. Check that this matches what you have included in your year planner. Click on each one of your modules you will find these tabs along the top navigation or in the tab called more: Read the letter from your lecturer. Schedule discussion classes that you would like to join in your year planner. Click on additional resources to check if your lecturer has posted any additional reading or audiovisual material. Some lecturers use the blogging tool. If your lecturer has, join the blog this means that you can participate in the online discussion.
Try to visit your module sites twice a week to see communication from your lecturer.
Try to resolve any enquiries you may have on myUnisa before trying other contact channels at Unisa. These can be found on page 65 of this brochure.
Zimbabwe
Namibia
Botswana
Mozambique
Limpopo
Mpumalanga North West
Gauteng
Swaziland
Midlands
Free State Northern Cape
Lesotho
KwaZulu-Natal
Discussion classes
Discussion classes are presented by your lecturer and provide an opportunity to discuss areas that you are concerned about with your subject lecturer and also with a group of students who understand what you are going through. The class is an opportunity to discuss study and course material difficulties, as well as assignment feedback. But most importantly, its an ideal opportunity to talk about preparing for your exams. Youll find that the more time you spend consciously working towards exams, rather than simply submitting assignments, the better prepared you will be once exam time arrives. Read your Tutorial letters 101 for more information on when and where discussion classes are held, or visit your closest regional centre or the myUnisa website. Always check revised schedules on myUnisa or contact the regional office.
Tutorials
Tutorials for semester and year modules take place at the learning centres (these can be found at the regional centres) and are interactive, face-to-face sessions with a qualified tutor. This tutor is a subject expert and appointed by the academic department at Unisa. As a registered student, you may visit a Unisa campus or region of your choice, complete a Tutorial Support Programme enrolment form and pay the enrolment fee. You cant enrol for tutorials for more than three modules and tutorials only start once 15 students have registered for that particular module. Once you have registered and paid for the programme, you will receive 15 one-hour tutorial classes for each module for which you have registered. You can find details of the tutorials offered at your closest learning centre on the myUnisa website or from the centre itself.
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Additional resources We suggest that you also purchase a copy of Effective study this book contains information that will specifically help you with time management and planning, forming a study group, dealing with multiple-choice and essay-type questions, study methods, memory strategies and examination preparation. For more information on the counselling services and how to contact counsellors available at Unisa, please go to page 68 of this brochure.
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Calls
Write down all your prescribed books Call bookshops to find your books and the cost thereof Call your nearest library to schedule a training session and set up your self-service PIN Schedule this in your year planner During your visit: find tutorial classes for your modules at a regional centre or on myUnisa and enrol Schedule these tutorial classes in your year planner
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Online
Register with myUnisa Create your password and write it in the myUnisa section Check all your personal details on myUnisa Read through all your modules Download any study material that you did not receive Purchase any books that are available online Search electronically for your e-reserves in the library (where applicable) Log on to Facebook and Twitter, create a profile and search for University of South Africa
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My book list
Name of book Edition Where Price
My lecturers
Module My lecturer Telephone E-mail
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Step 3 - Study
Please look at the steps below these are the activities and tools you will need to study effectively at Unisa. We suggest that you work through this section in full to understand exactly what you will need to do to study and prepare for assignments and examinations. Planning for studying Before you start with your detailed study planning and working through the study material, do and think about the following: Find a quiet study area where you can concentrate and not be disturbed it should also be a place where you feel peaceful and like to be. Make a vision board of your reasons for studying include words and/or pictures anything that will help you understand and visualise the outcome once you have finished studying. This can be a great motivator when times are tough. Think about whether you study better in the morning or evening, and how much study time is optimum before you need a break. By doing this, you will be able to create a detailed study schedule that you can stick to.
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Read Tutorial letters 101 Read your study guides and plan study time Study and do assignments Writing examinations Stay focused on your future
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At the end of each week evaluate your progress: Were you able to commit to the time you wrote down? If not, where will you be able to make up this time? Was the time spent studying as productive as it could have been? If not, why not? What changes do you need to make? Look at your schedule for the coming week. Are there any additional commitments that you need to factor in? Are you coping with the content? Or do you need more help with understanding the study material? By doing this you will have a good idea of the exact volume of reading you will need to get through, the degree of difficulty of the work, where you will possibly need assistance and the amount of intensive memorisation you will need to do prior to the exams. Evaluating how you perform against the goals that youve set will help you set more realistic goals in the future and ensure that you are well prepared for your exams.
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1 Reading through the prescribed and recommended material and making notes (35% of your time) this process of notemaking allows you to
a) summarise a great volume of material b) start the process of integrating this knowledge by organising the information into logical sections for yourself
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Your estimate of the nature of the study task. Is it complex, unfamiliar or does it entail many pages of learning? Your learning style. Do you start with an overall idea or do you prefer a step-by-step approach? The following contains some suggestions you might to want to experiment with: Starting a module means that a useful point of departure is creating an overall view of what the content is about. A mindmap, clustergram or organogram could be considered, and is based on the list of contents, as well as chapter headings and subheadings to master the overview. When you are faced with a chapter or section, you could use one of the narrative methods such as segmenting and labelling, key word and paragraph method or question method to master a closer understanding of the textbook or study guide. If you first applied one of the visual notemaking methods, the structure of the module or the particular chapter should now be fixed in your memory. Keeping the structure in mind as you read through the chapter, and then making narrative notes, helps to change the feeling of unfamiliarity to one of knowing. You should be experiencing the aha aha feeling: now I see how it fits together. Using both visual and narrative methods of making notes ensures that you do not get bored and drowsy while studying. Because you are using the methods interchangeably, you will be able to maintain your concentration. By actively searching for meaning (your own understanding), recalling the information becomes easier. Mixing different notemaking methods to find the most effective matches to master your course material is the characteristic of a study-wise student.
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Mindmapping overview
key words
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helps revision
Advantages
Advantages
chapter section
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headings
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2 Doing assignments
Assignments are a way of helping you to prepare for your exams by submitting work regularly so that lecturers can see if you understand the module and give you feedback. Please note that there are specific rules for how the assignments must be written or typed, how to hand them in and how to complete the cover sheets. Tutorial letter 101 will contain much of the information you need to complete these assignments. Unisa provides you with writing pads for your assignments or you can type them. When you type your assignments you must leave enough space in the margin to allow your tutor or lecturer to write comments. Assignments can be submitted via myUnisa, placed in a Unisa assignment box or posted to Unisa. A few simple tips to complete your assignments successfully: Understand the assignment: take your time to read the task and make sure that you understand what is being asked. Start to collect the facts and information to complete the response. Use your study guide, prescribed books and other readers to help you organise and compile your response. Now you must organise all this information. Arrange and group these facts to allow you to form a structured and coherent response. Use headings and subheadings to help you with the structure. Start with an introduction, then the main section with all the subheadings and end with a summary of the key facts. The summary should be a review of the main facts and arguments in your answer. Also offer your own opinion and show how you have understood the work in relation to your own work and personal environment.
Feedback
A few weeks after the final submission date for your assignment, you will receive a tutorial letter which will contain the correct responses to the questions posed in the assignment. This tutorial letter will give you guidelines and explanations that will be a valuable resource in preparing for your examination. For more information on the guidelines for writing and submitting assignments, please refer to pages 51 to 57 of this brochure. You must read this important information before you begin with your first assignment.
Plagiarism Twentieth-century dictionaries define plagiarism as wrongful appropriation, close imitation, or purloining and publication of another authors language, thoughts, ideas, or expressions, and the representation of them as ones own original work. Plagiarism is a very serious academic offence and can result in the student being expelled from the university this has an impact, not only on your studies with Unisa, but also with other tertiary academic institutions. There may be instances when you may want to reference other authors perspectives in support of your argument (eg Zondi 2000:19) and this can be done, provided it adds value to your argument and the authors work is credited. You should, however, always make an effort to present original thoughts and concepts in your argument. There are many tools available online to check your work for plagiarism and it is in your best interest to submit this check along with your assignment.
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3 Revision
By the time you start to revise you should be fairly familiar with the content of the module. This is where you begin to fix the content in your memory by bringing together all the knowledge you have gained. This is the phase in which you study your summaries, your additional notes and the study guide intensively. Follow these systematic steps: Start by getting an overview of the study material again. Page through the chapters/study units again and read the subheadings. You could even go further and again look at the beginning and the end of paragraphs, because this is where the main ideas are often introduced or summarised. You could also read the key words in bold letters. You now have a fresh idea of what the chapter is all about. Ask yourself: What is this chapter all about? See if you can answer this question. Next, start going over the content by checking your summaries. Ask yourself simple questions beginning with how, where, when, who and why. Ask yourself what the main idea is in what you have read and make sure that you understand all the words and concepts. Note the relationship and logical connection between main ideas and subheadings. Studying like this will deepen your insight into the study material and insight is what is required at university level. After you have read the learning content with understanding, refine your summaries into core summaries which contain only the most important key words. This will give you a schematic summary and a core summary for each chapter. While you are making your summaries, use the different memory techniques, such as acronyms, classification and visualisation to fix the content in your memory. After studying each unit of work, you should test yourself to ensure that you know it. Close your book and answer all the possible questions you have formulated as you worked through the material. Revise your work within 24 hours of studying it. You will have forgotten up to 25% of the facts and this is normal. At the beginning of each study period it is important that you revise your previous material to see how the old and the new link with each other. Revision is one of the most powerful memory techniques you can use.
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Visualisation technique Instead of rehearsing the basic information in your academic text over and over again, you could consider implementing visual images. Imagery involves consciously creating visual images in your mind concerning the information you would like to remember. To make visual associations effective, try to make your images bizarre, visual and vivid. Also try to include some kind of interaction between your images. All of these techniques will help you in memorising key facts and figures in your course material.
5 Testing yourself
By now you will have read all material, made notes, revised, tested yourself in doing assignments and memorised key facts, words, phrases and information. Now you should spend time working through old exam papers, in discussion with lecturers and fellow students. Make sure that when you do you are consciously trying to use words and phrases appropriate to your subject matter. referencing facts that you have memorised. noting down areas of study that still need work or memorising.
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Writing examinations
This is the final stage all your preparation and studying will now be put to the test. Examinations are one of the more stressful times you will face as a student, but there are ways of making it easier. If you have planned well you will have enough time to study and prepare for each examination. Also take care of yourself, eat well, sleep enough and exercise. This will help you to deal with the stress. Know how to get to your examination centre before the time so that you can be seated 15 minutes before the start of the examination. If you are late, you will not be allowed in. Also make sure that you know whether it is an open book exam and what stationery you need, such as a calculator, pens and pencils. Take note of the examination rules and regulations which appear on the reverse side of your final timetable. Here are a few tips:
Keep study sessions short and focused; dont sit for hours without a break
Set a goal for each session (40-45 mins) Take a five to ten minute break Energise, do exercise Do five minutes of revision
Avoid distractions
Write down what is worrying you Create a possible plan Switch off the TV/cellphone Explain to others that you are preparing for your future Prepare well in advance; budget your time by calculating how much time is needed for each module
Revise/revise/revise
Test yourself develop your own exams and complete them Set actual time limits Practise in the way you are going to be tested
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What to do first
Depending on the types of questions included in the examination paper, start with those questions that you find easier. This might be the multiple-choice, fill-in-the-blank and true/false questions. Do the easy ones first. Mark the tricky ones. Look for clues, but move on if you are struggling with a question. Come back to the difficult questions later. Be clear and be brief. Make a quick outline, such as a mindmap; then start writing according to the outline. Attempt to do every question. Check your answers. When you leave the examination room, the examination is over! Put this exam behind you and focus on the next examination. There is important information on the exams on pages 69 to 71. You must read this important information before your first exams.
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Emotional symptoms
Feeling detached from yourself Fear of losing control Fear of dying Moodiness and short temper Agitation, inability to relax Feeling overwhelmed Sense of loneliness and isolation Feeling depressed and downhearted
Physical symptoms
Getting tired easily Sweating Shortness of breath Aches and pains Headaches, high blood pressure Diarrhoea or constipation Nausea, dizziness Chest pain, rapid heartbeat Stiff neck or jaw Loss of sex drive Frequent colds Back pain
Physical symptoms
Restlessness and feeling on edge Trembling or shaking Eating disturbances not hungry or eating excessively Sleeping too much or too little Isolating yourself from others Procrastinating or neglecting responsibilities Using alcohol, cigarettes or drugs to relax Nervous habits (eg nail biting, pacing) Problems with relationships
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The more signs and symptoms you can identify in yourself, the greater your risk for stress overload. Talk to your medical doctor for a full evaluation as many of these signs and symptoms may also be caused by other psychological and medical problems. Unhealthy ways of managing stress Many people are hesitant to contact a counsellor for help as they feel embarrassed to discuss their troubles with a stranger. They then opt for coping strategies that reduce stress in the short term. Although these activities may help temporarily, they can be very destructive in the long run.
To avoid this happening, it is important to learn effective stress management techniques. Effective stress management techniques Stress that is not managed and is allowed to become excessive can damage your health. It is therefore important to focus on how to reduce its impact and learn to cope with the stress symptoms. Empower yourself through the internet or other sources to learn the following stress management techniques: Detect early warning signs. Learn to become aware of when you are stressed, such as when you feel tense in your neck and shoulders, clench your teeth or when you experience shallow breathing. Once you become aware of the early signs, decide what the best way is for you to de-stress, such as exercising, going to bed early or making an appointment with a counsellor and finding a solution. Relaxation techniques. Practise those techniques described in the publication Effective study by Van Schoor, Mill and Potgieter which can be purchased from Unisa Press. Develop your social network. Visit with friends and family to create a support network. Exercise regularly. Exercise is a healthy way to get rid of pent-up feelings, energy and tension, and release the brain endorphins which make you feel better. Extreme self-care. Ensure that you are looking after your body by eating well-balanced meals, drinking enough water and getting enough sleep each night. Develop your passion. Participate in hobbies that you love and that make you feel relaxed.
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Health is a status of complete physical, mental and social wellbeing, and not merely the absence of disease or infirmity. The determinants of health include
social and economic environment physical environment a persons individual characteristics and behaviours
Wellness is an active process of becoming aware of and making choices towards a more successful existence.
Wellness is a multi-dimensional state of being, describing the existence of positive health in an individual as exemplified by quality of life and a sense of wellbeing.
Dimensions of wellness
We offer a range of health services to create a nurturing environment that promotes student wellbeing and fosters a sense of belonging to Unisa. For more information, please contact a Unisa Student Health and Wellness Practitioner: Tel: 011 471 2849 E-mail: studenthealth@unisa.ac.za Website: www.unisa.ac.za
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Assignments
General assignment information
It is important to use these guidelines to complete your assignments. If you do not follow these instructions you stand the risk of your assignment being returned to you unmarked.
Guidelines for cover sheets, sending the assignment and assignment envelopes: All assignments posted to the university, excluding mark-reading sheets, must have an assignment cover with your student number, the course code, the correct assignment number, the correct code for your academic registration period (ie 01 or 02), the correct assignment due date, your examination centre and your postal address. Number each page and make sure that the pages are in the correct order before stapling them to the inside of the assignment cover. Staple each assignment to its own assignment cover. Then post each assignment in an individual Unisa C4-size assignment envelope. If you submit your assignment in another type of envelope, it will be sent back to you unmarked. Extra postage is required for C4-size envelopes confirm the amount payable with the post office. Complete this information on the back of the assignment envelope: student number, name and surname, course code, assignment number and postal address. Remember to attach a barcode. No assignments may be posted or e-mailed directly to lecturers or academic departments. The university will not accept assignments or portfolios submitted via e-mail or fax. Do not submit different parts of the same assignment separately. Ensure that you keep a copy of each assignment you submit to the university. Marked written assignments will be returned to you approximately five weeks after the closing date for the assignment. Portfolios will not be returned to you and the results will only be released with the examination results. Use the following e-mail address to enquire whether or not the university has received your assignment: assign@unisa.ac.za. You will also find this information on myUnisa (http://my.unisa.ac.za). Remember that you may not submit assignments via e-mail.
Types of assignments
Multiple-choice assignments
Multiple-choice assignments can be submitted in one of three ways: Submit online, using myUnisa Submit via your internet-enabled mobile phone Complete a mark-reading sheet and post to the university Submitting multiple-choice assignments via myUnisa Submitting multiple-choice questions via myUnisa is simple, fast and reliable. Just follow the step-by-step instructions on the screen. Although myUnisa is both secure and reliable, we do suggest that you use the following two safeguards to ensure that your online assignment has been successfully submitted: 1 After submitting your assignment online, you will receive a clear status message and a reference number confirming that your assignment has been successfully submitted. 2 Your list of assignments for each course will be updated on myUnisa as soon as you submit an assignment.
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Submitting multiple-choice assignments via the Unisa Mobile MCQ Application Answers to multiple-choice assignments can now be submitted via internet-enabled mobile phones using a specific Unisa Mobile MCQ Application. Read more about how to download the application to your phone and submit the MCQ assignment answers at: http://www.unisa.ac.za/mobileapp. When posting a mark-reading sheet Use only the orange mark-reading sheet that you received with your study material. The mark-reading sheet will look like the example that appears alongside. All information on a mark-reading sheet must be filled in with an HB pencil. Do not attach a barcode sticker to the mark-reading sheet. A mark-reading sheet that is filled in incorrectly, damaged or folded cannot be marked.
When using a mark-reading sheet to answer multiple-choice assignments, please fill in the sheet carefully and correctly. Follow these guidelines: - Space 1: Fill in your initials and surname, for example: S Bengu. - Space 2: Add your complete postal address (with postal code). - Space 3: Write your student number (eg 391-431-5) horizontally in this space (ie from left to right). This space consists of eight squares, one block for each digit of your student number. If your student number has seven digits, the last square will remain open. - Space 4: Under each of these squares you completed in Space 3, there is a series of digits from 0 to 9. Mark the digits that correspond with each digit of your student number. Always mark your answer by drawing a horizontal line through the digit. - Space 5: You will find a unique assignment number (eg 1234567) at the top of the assignment questions in the tutorial letter. This unique number is important, because it matches your answers with the correct answers on the computer and is used to mark your assignment. You must use the correct unique number. - Space 6: Mark the corresponding digit below each square of the unique assignment number. - Space 7: Fill in the code of the course, half-course, paper or module here, for example: COS111-U. - Space 8: The assignment number goes here for example: 01 or 02. - Space 9: The question numbers on the sheet correspond with the question numbers in the assignment. Next to each of these question numbers there is a series of squares from 1 to 5. These digits from 1 to 5 correspond with the answer options that are provided for each multiple-choice question in the assignment. Mark the digit that corresponds to the digit of the option you have selected as the correct answer.
Remember that the computer has to read these marks only mark the answer clearly with an HB pencil. Only use the mark-reading sheets that you received with your study material. No other mark-reading sheets will be accepted. Mark-reading sheets should not be put in an assignment cover and stapled.
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Written assignments
How should written (text) assignments be submitted via myUnisa? Prepare your assignment in a file format that can be uploaded to myUnisa. This file has to be in one of the formats listed under Specify the type of file drop-down list on the submission screen. Not all file types can be accepted. Submitting a pdf formatted file is the preferred option as your formatting and layout will be retained - you can find information about pdf converters on the myUnisa home page under Electronic resources. Access myUnisa, navigate to the Assignments tool and start the submission process. When you click on Continue, your assignment will be uploaded from your computer to the Unisa network. This may take several minutes depending on the size of your assignment and the speed of your internet connection. Once the assignment is received, details about it will be displayed on your screen for final checking. You can then either go back to make corrections or click on Submit assignment in order to submit it. General information for submitting assignments via myUnisa Please use a header for all word processor files with your name, student number, course code and assignment number. If you use a dial-up connection to access myUnisa, please ensure that you have your answers to multiple-choice questions ready before dialling up. It will cost you money if you have to work out your answers while you are online. Please check for any mistakes before you submit an assignment. Unisas Assignment Division will not accept any requests to cancel assignments submitted via myUnisa. Do not wait until the closing date to submit assignments via myUnisa. Try to submit your assignments at least three working days before the due date. This is to make provision for unforeseen problems (eg your internet connection might not be available on the last day). Please do not submit the same assignment via myUnisa and the post. Please ensure that any documents/assignments uploaded to myUnisa are virus free if you repeatedly submit documents with viruses, you may lose the right to use myUnisa.
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Layout and formatting guidelines for typewritten assignments Set the paper option in your document to A4, default tray, auto feed (or auto select). Set the left margin to at least 2,5cm and the right margin to 5cm for your lecturers feedback. Only use black ink. Use only common fonts like Times New Roman and Arial. Limit your font size to a maximum of 16 for headings and 12 for normal text. Use the page break function of your computer to force a new page - this will ensure that your page numbering stays exactly the way you indicated in your contents page. Pictures and diagrams may be included, provided that they are not too complex and are not in colour. Do not embed objects from other programs that require dynamic links. Rather, create a graphic of your spreadsheet or diagram, save it as a bmp, jpeg or gif and insert this file into your document. Keep tables simple - complex tables can cause printer memory problems.
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Assignment results
You may get your assignment results as soon as they are available: Via myUnisa: http://my.unisa.ac.za Via SMS (you will receive an SMS with your assignment result as soon as the result becomes available)
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Assignment boxes
The following assignments drop-off boxes may also be used for submitting assignments: With the exception of weekends and public holidays the collection times below apply.
City/Town Physical address Muckleneuk campus, corner of Mears and Willem Punt streets, Pretoria or Joubert Street on the Sunnyside campus (between Walker & Rissik streets) or Old Vudec Building (entrance), corner of Skinner & Van der Walt streets Unisa Graduate School of Business Leadership, Alexandra Avenue (extension known as First Street) JSE building, 1 Kerk Street, Newtown, Johannesburg or West Campus, University of the Witwaterrand, Raikes Road (the assignment box is next to the gate and is indicated by a signboard). 15 Jean Simonis Street, Parow or Juta Booksellers, corner of Bree Street and Hans Strijdom Avenue 230 Stalwart Simelane Street 23 Landdros Mar Street 31 Brown Street Steves Motors building, 26 Victoria Road, corner of Madeira Road 90 Du Toitspan Road Metropolitan Life building, 3rd floor, Drury Lane Town Square building, corner of Walter Sisulu & Bhimy Damane streets Zastron Street, Westdene, Bloemfontein 1 Langalibalele Street Florida campus, corner of Christiaan de Wet Road & Pioneer Avenue General and Accident building, 190 Elston Road Corner of R51 and Brazil Roads, Daveyton Collection time 06:30
Pretoria
Midrand
08:30 08:30
Johannesburg
13:00
Cape Town Durban Polokwane Nelspruit Mthatha Kimberley East London Middelburg Bloemfontein Pietermaritzburg Florida Benoni Ekurhuleni
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Booksellers
Adams & Co Website: www.adamsuniversitybooks.co.za
33 Victoria Street, DURBAN Tel: 031 3194400 Fax: 031 3077356 E-mail: education@adamsbooks.co.za Shop 3, Nedbank Building, Heerengracht, CAPE TOWN Tel: 021 4212462 Fax: 021 4182060 E-mail: capecity@adamsbooks.co.za Musgrave Centre, Musgrave Road, DURBAN Tel: 031 3194450 Fax: 031 2013735 E-mail: Musgrave@adamsbooks.co.za
341 West Str, DURBAN Tel: 0861 341341 Fax: 031 3047308 E-maill: west@adamsbooks.co.za 230 Church Str, PIETERMARITZBURG Tel: 033 3946830 Fax: 033 3943096 E-mail: pmb@adamsbooks.co.za
Website: www.armstrongs.co.za
Ground Floor, 1066 Building, Cnr Harrison & Kerk Street JOHANNESBURG Tel : 011 8360124 Fax: 011 8342684
E-mail: info@armstrongs.co.za
Cnr 11th St & Louis Botha Ave, ORANGE GROVE Tel: 011 4851337 Fax: 011 4851338
E-mail: info@armstrongs.co.za
Book Express
Website: www.bookexpress.co.za
70b Loch Ave, Parktown West, JOHANNESBURG Tel: 011 4828433 Fax: 011 7268208
E-mail: info@bookexpress.co.za
Juta & Co
Website: www.jutaonline.co.za
1st Floor Hatfield Plaza, 1122 Burnett St, HATFIELD Tel: 012 3625799 Fax: 012 3625744
E-mail: ptabooks@juta.co.za
Shop 231, Lower level, Carleton Centre, JOHANNESBURG Tel: 011 3315140 Fax: 011 331 5079
E-mail: jhbbooks@juta.co.za
Ground Floor, Sunclare Building, 21 Dreyer St, Claremont, CAPE TOWN Tel : 021 6706680 Fax: 021 6706795
E-mail: claremontbooks@juta.co.za
Unit 1&2 Parow Business Park, Jean Simonis Street Parow, 7500 Tel: 021 911 2411 Fax: 021 911 2415 E-mail: pabooks@juta.co.za
Shop 4 Stelmont, Corner Andringa & Beyers Street, Stellenbosch, 7600 Tel: 021 882 9068 Fax: 021 882 8903 E-mail: Stelbooks@juta.co.za
Kalahari.net
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Protea Bookshop
1067 Burnett St, HATFIELD Tel: 012 3625663/4 Fax: 012 3625685
Website: www.proteabookshop.co.za
Bergzictht Plaza, Andringa Street, STELLENBOSCH Tel: 021 8829101 Fax: 021 8829110
E-mail: akademies@mweb.co.za
86 Steve Biko St, Bult, POTCHEFSTROOM Tel: 018 2971583/4 Fax: 018 2973775
E-mail: akademies@proteaboekhuis.co.za
Tarentaal Centre, Cnr N4 & Kaapsehoepweg, NELSPRUIT Tel: 013 7413230 Fax: 013 7413230
E-mail: proteanels@mweb.co.za
Website: www.provisions.co.za
Website: www.vanschaik.com
Shop 1, 235 Church Street, PRETORIA Tel: 012 3212442 Fax: 012 3257832
E-mail: vskerk@vanschaik.com
Braamfontein Centre, Jorissen Street, BRAAMFONTEIN Tel: 011 3391711 Fax: 011 3397267
E-mail: vsbraam@vanschaik.com
Shop 10, K90 Centre, Cnr. K90 and North Rand Road, BOKSBURG Tel: 011 8262045/3850 Fax: 011 8263663
E-mail: vsboks@vanschaik.com
North West University Grounds, Building Nr. 4, Hendrik van Eck Boulevard, VANDERBIJLPARK Tel: 016 9851144 Fax: 016 9851126
Email: vsnwu@vanschaik.com
Shop 242, Maponya Mall, SOWETO Tel: 011 9383460/3462 Fax: 011 9383486
E-mail: Soweto@vanschaik.com
Shop 3, Momentum House, Cnr. of Stalwart Simelane and Bram Fisher Streets, DURBAN Tel: 031 332-2009 / 2049 Fax: 031 3322029
E-mail: vsdurban@vanschaik.com
University of KwaZulu-Natal, Golf Road, Scottsville, PIETERMARITZBURG Tel: 033 3869308/9 Fax: 033 3869633
E-mail: Pietermaritzburg@vanschaik.com
KwaDlengezwa Campus, Library Building Basement, KwaDlengezwa Reserve, UNIVERSITY OF ZULULAND Tel: 035 9026103 Fax: 035 9026101
E-mail: vsunizul@vanschaik.com
Parow Centre, Voortrekker Road, PAROW Tel: 021 9302480 Fax: 021 9393767
E-mail: vsparow@vanschaik.com
22 Long Street, Shop No 1, Cnr Strand & Long Street, CAPE TOWN Tel: 021 4180202 Fax: 021 4180212
E-mail: capetown@vanschaik.com
Sanlam Student Village, Nelson Mandela Metropolitan University, Summerstrand, PORT ELIZABETH Tel: 041 5833171 Fax: 041 5832418
E-mail: vspe@vanschaik.com
31B Caxton House, 35 Terminus Street, EAST LONDON Tel: 043 7225926/34 Fax: 043 7226117
E-mail: vsel@vanschaik.com
49B Schoeman Street, POLOKWANE Tel: 015 2959040 / 9090 / 9306 Fax: 015 295-9099
E-mail: vspol@vanschaik.com
Shop 52, The Promenade, NELSPRUIT Tel: 013 7527623 / 7860 Fax: 013 752-7659
E-mail: vsnel@vanschaik.com
19 O R Thambo Avenue, EMALAHLENI Tel: 013 6902796 Fax: 0880 136 902 978
Email: vswitbank@vanschaik.com
Cachetpark Centre, Steve Biko Avenue, POTCHEFSTROOM Tel: 018 2948875 Fax: 018 2944445
E-mail: vspotch@vanschaik.com
9 Park Road, Willows, BLOEMFONTEIN Tel: 051 4476685 Fax: 051 4477837
E-mail: vsbloem@vanschaik.com
University of Namibia, 340 Mandume Ndemufayo Avenue, Pionierspark, Windhoek NAMIBIA Tel: +264 61 2063364 Fax: +264 61 2063040
E-mail: vsunam@vanschaik.com
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NSFAS loans
The National Student Financial Aid Scheme (NSFAS) operates according to the National Student Financial Aid Act 56 of 1999. NSFAS and its administrative partners have made, and will continue to make, a substantial contribution to student financial aid in South Africa. If a NSFAS borrower successfully passes all their courses in a particular academic year their loan amount for that year is reduced by 40% they only pay interest on 60% of the loan amount both the 40% capital amount and all interest on that 40% is written off, because it is treated as a grant or bursary Eligibility criteria A student qualifies for a NSFAS loan or bursary if he or she is a South African citizen registered at a public South African Higher Education Institution is an undergraduate student studying towards a first higher education qualification is a student studying for a postgraduate course which is a requirement to practise in his or her chosen profession (such as the Postgraduate Certificate in Education) is able to demonstrate potential for academic success and that he or she is financially needy Students who have received loans, bursaries or scholarships from other sources covering the full cost of study are not eligible for a NSFAS loan. Interest on loans The maximum and minimum loan amount which may be made by institutions for the year is determined by the NSFAS Board. The NSFAS maximum loan amount is generally equal to the national average full cost of study, as determined by NSFAS. The percentage (a maximum of 40%) of the amount lent to a student may be converted into a bursary if the student is academically successful. The date of the conversion will be determined by NSFAS. The following parameters apply in respect of every year, unless they are changed by NSFAS. Interest on loans will begin to accrue one year after the date of completion of your qualification. The interest rate that will apply is generally less than the rate at which the reserve bank lends to other banks.
Awarding of loans
Students will be informed via SMS if their application was successful. Loans are NOT awarded on a first come, first served basis. Student will be notified via SMS when to sign the Loan Agreement Form.
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Closing dates
Applications for first semester close on 15 September 2011 and applications for second semester on 30 April 2012.
Appeals
All appeals are handled according to the Unisa appeals policy.
Directorate of Student Funding contact details for enquiries: Tel: 012 441 5460/1/2/3 Fax: 012 441 5449 E-mail: dsf@unisa.ac.za
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NSFAS bursaries
Nedbank bursary
Criteria Nedbank funds are granted to students who are citizens of South Africa and who are studying BCom or BBusScience majoring in Accounting or Banking Economics Finance/Financial Management Statistics Investment Management Actuarial Science Information Systems BSc Computer Sciences or Information Systems The Nedbank Bursary is performance-based and students with the potential to succeed must be identified. Closing date for applications is 14 October 2011. The allocation is distributed as follows: The bursary functions on the basis of the demographic spread of the economically active population, as published by Statistics South Africa, that is, 75% black African, 12% coloured, 10% white and 3% Indian and a minimum of 40% female gender distribution, where applicable. The allocation must be split as follows: 25% to first year students, 50% to second year students and 25% to third or final-year students. The bursary covers the basic cost of study which includes tuition and prescribed books. The bursary is allocated annually and is renewable on successful performance for a maximum of three years. Within one (1) month after the recipient completes the degree, Nedbank has first option to recruit the graduate into its ranks. If Nedbank does not have a vacancy or chooses not to recruit the graduate, the graduate is not liable to pay back the bursary and is free to seek employment elsewhere. If the graduate is offered employment by Nedbank but chooses not to take up the position with the bank, then he/she is liable and must pay back the full cost of the bursary to NSFAS. Successful applicants must complete a Nedbank bursary agreement as well as a schedule of particulars. The utilisation of this money must be reported under the allocation category NSFAS/ NEDBANK. Both the signed bursary agreement and schedule of particulars must be submitted to NSFAS. Students are welcome to contact the NSFAS Cape Town office if they require clarity on the above.
Natskills bursary
Criteria for awarding the Natskills bursary Only citzens of South Africa. Qualifications addressing the scarce skills needed in South Africa (full list available on our website). Successful candidates will be selected from those whole applied for the NSFAS loan.
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Social development
How to apply Students should go to the Department of Social Development and apply for the bursary. The list of successful applicants will be forwarded to Unisa by the National Department of Social Development. Who qualifies? Anyone who wishes to pursue BA Social Work Documents to be submitted A certified copy of the identity document. A completed schedule of particulars, including personal details, details of next of kin, study details (course and modules registered), and witnesses. Allocation of funds As per National Department of Social Development criteria Practicals As per National Department of Social Development criteria Contact person at the Department of Social Development Mr Solly Maphangula or Mr David Kgasago Tel: Fax no: 011 355 7780/7954 011 355 7667 E-mail: Solomon.Maphangule@gauteng.gov.za or Kgasago.David@gauteng.gov.za Social Development physical address Corner of Simmonds and Commissioner streets, Thusago/Perm Building
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Note: All students with disabilities applying for financial aid need to complete the application form for student funding. Should the nature of the disability change over the term of the study, and directly impact on the students ability to participate in the educational programme, then the student will need to submit updated details and a full medical/rehabilitation report from a certified professional. Failure to provide the information requested on all pages will render an application incomplete. Please ensure that the forms are completed in full, in legible handwriting, for certification and verification by a registered healthcare professional.
E-mail: dsf@unisa.ac.za
Other bursaries
Other bursaries are available for undergraduate and postgraduate studies, please visit (www.unisa.ac.za/studentfunding.ac.za) for more information.
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Contact us
Contact details
Website: http://www.unisa.ac.za myUnisa: http://my.unisa.ac.za Mobi: http://mobi.unisa.ac.za
Once you are registered as a Unisa student, you can download your study material and submit your assignments online. You can also access certain information such as your academic record, cancellation requests and study fee balances.
E-mail addresses:
study-info@unisa.ac.za for application and registration-related enquiries (prospective and registered students) assign@unisa.ac.za for assignment enquiries (may not be used for the submission of assignments) exams@unisa.ac.za for examination enquiries despatch@unisa.ac.za for study material enquiries finan@unisa.ac.za for student account enquiries gaudeamus@unisa.ac.za for graduation enquiries myUnisaHelp@unisa.ac.za for assistance with myUnisa myLifeHelp@unisa.ac.za for assistance with myLife e-mail accounts
SMS numbers:
The SMS numbers are only for students residing in South Africa. The cost per SMS is 50c. International students are urged to make use of the e-mail address info@unisa.ac.za. 43578 for applications and registrations 43584 for assignments 43584 for examinations 43579 for study material 31954 for student accounts 43582 for myUnisa and myLife
Office hours
Monday to Friday from 07:45 to 13:00 and from 13:45 to 15:45. Unisa is closed over weekends and on public holidays.
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Counselling services
Why should I contact the counselling division?
Before registration to During your studies to During your studies or after your studies to expand your employability skills (CV writing; career portfolio development; networking skills; job searching skills) consider postgraduate study opportunities
develop self and occupational knowledge decide what to enrol for get career information, guidance and counselling
develop your academic skills learn to manage your study programme plan your time cope with personal difficulties plan your career or make a career transition start developing your career portfolio
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What other services are available from the counselling division at Unisa?
Career development workshops and recruitment events We offer various career development workshops to assist students with improving their career management skills. Topics range from managing your career in the 21st century, career portfolios and CVs, interview skills and networking, researching employers, writing covering and thank you letters, developing effective telephone communication skills and responding to job advertisements telephonically. The aims of these workshops are to develop and support students by providing you with life and job hunting skills, to make students independent and responsible job hunters, to improve the employment prospects of people previously disadvantaged by unfair discrimination, and to redress those disadvantaged through training and education. Please contact your closest regional centre for more information about career development services in your area. Job readiness training and career development programme This programme links students to possible employers. This service is available to all Unisa students who are in their final year of study. Please note that we do not find employment; we match up students and companies who approach us for assistance. You will only be invited to attend job interviews on condition that you have attended Job Readiness Training Workshops. Please contact Mrs Lizzie Mbuli (011 471 3276; lmbuli@unisa.ac.za) for more information about this programme.
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Examination timetable
The preliminary dates for all examinations can be found in the examination timetable or on myUnisa. Please check the final timetable as there might be date changes Unisa will only do this if absolutely unavoidable. Your final examination timetable will be posted to you approximately one month before the commencement of the examination period. You can also find the final timetable on myUnisa. It will contain the following information: a list of the study units for which you have gained admission to the examination and your final examination dates a list of the study units (if any) for which you have not gained admission to the examination examination centre address and examination venue details (not contained in your provisional timetable) general instructions Please contact the university immediately if you have not received your final examination timetable two weeks prior to the examination date(s): Fax: 012 429 4150 E-mail: exams@unisa.ac.za (student number must appear in the subject heading)
Examination periods
Unisas official examination periods are January/February May/June October/November
Examination results
You can access your examination results in the following way, after the official publication date View your results by logging onto myUnisa Call 083 1234 By sending the following message via SMS to the MTN number 083 1421 0119 (Results [space]+student number) Your results will also be posted to you. If you have not received your results, please check that all outstanding fees have been paid and that you have no outstanding library books, as this will result in your results not being made available to you.
Final-year students
A student in his or her final year of study who has one or two modules outstanding to complete a qualification may qualify for assistance in terms of the Policy to assist students to complete a qualification. The student must have written and failed the modules in the last official examination. The university reserves the right to award or decline the special assessment opportunity based on the students formative and last summative assessment.
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Supplementary examinations
Most undergraduate modules provide for two opportunities to write the examination either a supplementary or aegrotat/special examination. Should your module only provide for one examination opportunity, you will not qualify for a supplementary or aegrotat/special examination. Should a supplementary examination be granted and you are unable to write the examination, you will not be able to apply for an aegrotat/special examination. Supplementary examinations may be granted provided you received a sub-minimum of 40% in the examination. Some modules, however, do not make provision for supplementary examinations this information will be included in your Tutorial letters 101. If you qualify for a supplementary examination you will be notified when you receive your results. If you fail your supplementary examinations, you will need to re-register for the relevant module. A students year mark is not taken into consideration when calculating the final result for a supplementary examination.
Regional centres
Eastern Cape
Services East London Port Elizabeth Mthatha
Academic literacies centre Counselling services Multi-purpose community centres - Telecentres Satellite broadcasting Student administration Tutorials & discussion classes
East London MTHATHA
Port Elizabeth
Western Cape
Services Parow George
Namibia
Academic literacies centre Counselling services Library Mobile Library Multi-purpose community centres - telecentres Satellite broadcasting Resources of free online material Student administration Tutorials
PAROW
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Mpumalanga
Services Nelspruit Middelburg
Access to computers Alumni Calendars & brochures available Credit / Debit card payments Graduation ceremonies Information desk Job readiness skills programme Multi-purpose community centres - telecentres Orientation programmes Peer collaborative learning Pre-registration services Counselling services Financial aid advice Pre-registration administration Recognition of prior learning Registration Access/Foundation programmes Credits and accreditation Full registration Online Postal Self-help Satellite broadcasting Reading and writing Tutorial services Work-integrated learning (WIL)
Mozambique
NELSPRUIT Middelburg
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KwaZulu-Natal
Services Durban Pietermaritzburg Newscastle Richard Bay Wild Coast
Academic literacies centre Application phase Assignment collection Cashiers Computer Laboratories Counselling services Discussion classes Test and practice lab Eduloan applications Examinations General enquiries Graduations Learning facilitation Library Multi-purpose community centres NSFAS Peer collaborative learning Pre-registration services Registrations Satellite broadcasting Study space Tutorials Work-integrated learning
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Limpopo
Services Access to computers Access to study space Alumni Calendars & brochures available Counseling services (career & subject information) Dispatch of study material Courier services Postal services Graduation Ceremonies Information desk Job readiness skills programme Learning Centre Library services Multi Purpose Community Centres Telecentres Orientation programmes Peer collaborative learning Pre-registration services (including advising & exemptions) Career advice, guidance & counseling Financial aid advice National Student Financial Aid Scheme (NSFAS) Pre-registration administration Recognition of prior learning Registration Access/Foundation programmes Credits and accreditation Full registration Online Postal Self-help Satellite Broadcasting Reading and writing Tutorial services Work-integrated Learning (WIL) Polokwane Makhado Giyani
Zimbabwe
my Studies @ Unisa 2012 75
Midlands
Services Academic Literacy Centre Access to computers Access to study space Alumni Calendars & brochures available Counseling services (career & subject information) Dispatch of study material Download to CD/USB End user computing Information desk Introduction to MyLife & MyUnisa Job readiness, Training and Career Development (JRTCD) Library services ICT Community Outreach (Telecentres) Orientation programmes Pre-registration Career advice, guidance & counseling Financial aid advice and Edu-Loan specialist Pre-registration administration Recognition of prior learning Registration Access/Foundation programmes Credits and accreditation Full registration Online Self-help Telematic Delivery Reading and writing Submission of assignments Tutorial services Video conference facility Work-integrated Learning (WIL) Rustenburg Bloemfontein Mafikeng Potchefstroom
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Midlands
Services Academic Literacy Centre Access to computers Access to study space Alumni Calendars & brochures available Counseling services (career & subject information) Dispatch of study material Download to CD/USB End user computing Information desk Introduction to MyLife & MyUnisa Job readiness, Training and Career Development (JRTCD) Library services ICT Community Outreach (Telecentres) Orientation programmes Pre-registration Career advice, guidance & counseling Financial aid advice and Edu-Loan specialist Pre-registration administration Recognition of prior learning Registration Access/Foundation programmes Credits and accreditation Full registration Online Self-help Telematic Delivery Reading and writing Submission of assignments Tutorial services Video conference facility Work-integrated Learning (WIL) Kimberley Kroonstad
Botswana
RUSTENBURG
Northern Cape
Mafikeng Potchefstroom
Bloemfontein
Lesotho
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Gauteng
Services Alumni Dispatch of study material Courier services Information Desk Personal counter collection Postal services Pre-registration Career advice, guidance & counselling Calendars & brochures available Financial aid advice Pre-registration administration Recocnition of prior learning Registration Access/Foundation programmes Credits and accreditation Full registration Online Postal Self-help Learner/Student Support Access to computers - Computer Laboratories (please click on the check marks for computer lab) Access to study space Academic Literacies Centre Reading and Writing Counselling Job Readiness, Training and Placement programme (JRTP) Library services Multi Purpose Community Centres (MPCC) Orientation programmes Peer collaborative learning Pretoria Johannesburg Florida Ekhurleni Vaal Triangle
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Gauteng
Services Learner/Student Support Satellite Broadcasting delivery & DVD viewing Tutorial services Video conferencing Work-integrated learning Counselling Job Readiness, Training and Placement programme (JRTP) Study skills Time management Pretoria Johannesburg Florida Ekhurleni Vaal Triangle
Ethiopia
The Ethiopia Learning centre provides services related to matters of academic management, administration and development. The centre registers Unisa students and provides, library and computer facilities, counselling and advisory services, academic language and writing assistance, marketing and communications, and study and lecture facilities.
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MPUMALANGA LIMPOPO
Polokwane
Mrs M Vermeulen Tel: 015 290 3463 E-mail: mvermeul@unisa.ac.za For Makhado & Giyani contact Polokwane
Nelspruit Standard Bank Centre, 1st floor, 31 Brown Street, Nelspruit, 1201 Middelburg Corner of Church & Bhimy Damane streets, Town Square Building, ground floor, Middleburg, 1050 Thutong (Sunnyside) Tutorial Services Office, 14 Harmony Building, Unisa Sunnyside Campus Cnr Walker & Joubert streets, Sunnyside Johannesburg Tutorial Services Office, Old JSE Annexe Building, 1 Kerk Street, Johannesburg, 2000 Mr N Mnguni Tel: 011 630 4504 E-mail: bmnguni@unisa.ac.za Ms Mrs CHS Ntuli Tel: 011 441 5751 E-mail: ntulichs@unisa.ac.za Mr F Serogole Tel: 013 282 4115 Fax: 013 282 6221 E-mail: pserogole@unisa.ac.za Mr J Munonde Tel: 013 755 2476 Fax: 013 7552489/086 519 6153 E-mail: jmunonde@unisa.ac.za For Swaziland contact Nelspruit
GAUTENG
Florida Tutorial Services Office, Cnr Christiaan de Wet/Pioneer Ave, F-Block Florida, Room 206, Florida, 1709 Ekurhuleni Tutorial Services Office, Corner R51 and Brazil Roads, Daveyton, 1500 Vaal Triangle Tutorial Services Office Unisa Sedibeng College FET 06 Frikkie Meyer Boulevard Vanderbijl Park, 1900 Durban Tutorial Services Office, 230 Stalwart Simelane Street, Durban, 4001 Mr D Maharaj Tel: 031 335 1751/49 Fax: 031 337 2026 E-mail: mahardp@unisa.ac.za Mr D Sewduth Tel; 031 332 2202 Fax: (031) 337 2026 e-mail: sewdud@unisa.ac.za Richards Bay & Mbizana: contact Mr Sewduth Pietermaritzburg Tutorial Services Office, 1 Long Market Str, Pietermaritzburg, 3200 Newcastle Tutorial Services Office, corner of Sutherland & Harding streets, Newcastle, 2940 Mr MB Ndaba Tel: 034 326 3105 Fax: 034 312 4015 E-mail: ndabamb@unisa.ac.za Mrs P Shezi Tel: 033 355 1734 Fax: 033 394 3626 E-mail: pshezi@unisa.ac.za Mr T Modibedi Tel: 016 931 9979/9883 Fax2email: 0866 324 233 E-mail: Modibtp@unisa.ac.za Mr L Molepo Tel: 011 845 9306 Fax: 0865 084 359 E-mail: Imolepo@unisa.ac.za Ms T Zililo Tel: 011 471 2082 Fax: 011 471 3490 E-mail: zililot@unisa.ac.za
KWAZULU-NATAL
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REGIONS
WESTERN CAPE
Parow Tutorial Services Office, 15 Jean Simonis Street, Parow, 7499 Ms A Marais Tel: 021 936 4190 Fax: 021 936 4124 E-mail: maraia@unisa.ac.za
George Tutorial Services Office, Joubert Plaza 1 100 Meade Street, George, 6530 Ms D Coetzee Tel: 044 884 1303 Fax: 044 884 1303 E-mail: Dcoetzee@unisa.ac.za
East London Tutorial Services Offie, 10 St Lukes Road, Southernwood, East London, 5201 Ms N Kenqu Tel: 043 743 9246 Fax: 043 743 9273 E-mail: kenqun@unisa.ac.za *Please use these contact details for King Williams Town
EASTERN CAPE
Mthatha Tutorial Services Office, corner of Victoria & York streets, Economic Affairs building, Umtata, 5100 Port Elizabeth Tutorial Services Office, Greyville House. Cr Greyville & Ring Road, Greenacres, 6045 Rustenburg Tutorial Services Office, Forum building (1st floor), corner of OR Tambo & Steen streets, Rustenburg, 0300 Mafikeng Tutorial Services Office, 29 Main Street, opposite Absa bank, Mafi keng, 2745 Potchefstroom Prof S Shole Tel: 018 381 6617/7318 Fax: 018 381 7926 E-mail: sholejss@unisa.ac.za Mr M Khorombi Tel: 014 594 8800/8856 Fax: 014 594 8863/086 518 5508 E-mail: mkhoro@unisa.ac.za Ms N Lallie Tel: 041 363 1070 Fax: 041 363 1071 E-mail: nomes@unisa.ac.za Mrs NE Msengana Tel: 047 531 5002/6 Fax: 047 531 5120 E-mail: msengne@unisa.ac.za *Please use these contact details for Lusikisiki and Mt Frere
MIDLANDS
Tutorial Services Office, 20 Auret Street, Potchefstroom, 2531 Kimberley Tutorial Services Office, Shop 3, Liberty Life building, Chapel Street, Kimberley, 8301 Bloemfontein Tutorial Services Office, NRE House, 161 Zastron Street, Bloemfontein, 9301
E-mail: mavhumf@unisa.ac.za
E-mail: mmlouw@unisa.ac.za
Mr S Nhlapo Tel: 051 430 4353/411 0452 Fax: 051 430 3822 E-mail: snhlapo@unisa.ac.za For Maseru contact Bloemfontein
Kroonstad Tutorial Services Office, NFS building, 1st floor, 36 Brand Street, Kroonstad, 9500 Ms B Mapadimeng Tel: 056 213 2053/4 Fax: 056 213 1867 For Qwaqwa contact Kroonstad E-mail: mapadbg@unisa.ac.za
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Recommended reading
Students are not expected to purchase recommended books - these books may be borrowed from your nearest Unisa library. If these books are not available, they may be requested electronically via myUnisa.
General/research collection
The reference collection in a branch is indicated by the letters REF in front of the classification number. The reference collection may consist of dictionaries, abstracts, directories, encyclopaedias, indexes, statutes or law reports. The items in the reference collection may only be used in the library.
Journal collection
Journals and newspapers are available for use in the library only. Photocopies of journal articles are supplied to students, subject to library regulations and the provisions of Copyright Act 98 of 1978. Electronic journals and the databases are available via the librarys website or the library catalogue. Please use the library catalogue to check whether the library has a particular journal title in stock and where it is housed.
Audiovisual collection
The audiovisual collection of the Muckleneuk library is an extensive collection of recordings of music, the spoken word (in several languages), language courses, music scores, video recordings, art slides, multimedia sets, music reference works and microtext. All other Unisa libraries have a limited audiovisual collection. All material may be used by students, except for music recordings which may only be used by students who are registered for musicology courses. A workstation with multimedia facilities is available for use by students in the Muckleneuk library. Bookings are essential for all facilities and equipment The microtext material may be photocopied. All photocopying is subject to the provisions of Copyright Act 98 of 1978.
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Library training
The various Unisa library branches offer training sessions. Each branch may be contacted for further details on library training. Please visit the library webpage for training schedules: http://www.unisa.ac.za/librarytraining.
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Code of conduct
Students may not conduct any business in the library. Cellphones disturb people studying and doing research. Please do not make or receive calls in the library. Eating, drinking or smoking is not permitted in the library. Student notices and posters may only be placed on the notice boards supplied for this purpose. Enquiries may be made at the lending desks. Please avoid disturbing other library users by keeping noise levels down. Unfortunately no children are allowed in the library. Library computers are intended for accessing library material and research/study related information only.
Library tariffs
Please note that all tariffs are subject to change. For the latest tariffs please go to http://www.unisa.ac.za/library. Library material not returned will be charged at the standard price per item.
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