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Incidents logged this week Description Status I suddenly seem to have lost access to Vignette. Resolved Can you please have a look ?
D19L635917
Belinda Blare
D1A5386286
Angshuman Roy
Ever since we converted to Microsoft 2010 we have been having issues with Excel and Vignette being compatible. For instance before 2010 Microsoft we were able folders and save to the Need access to vignette to update Pls assign username and password
Resolved
In Progress
D1AF335842
Dieter Sydon
knnt Ihr bitte am Freitag in V7 bei mir nachschauen, Resolved wie mein Vignette Zugriff wiederherzustellen ist?
D1B7435874
Hattaya Vittayanugorn
Resolved
D1EB581624
Russell Weeden
Vignette response times unacceptable. It is taking 10- Resolved 15 minutes to navigate to every single page.
D1EC2147A7
Bradley Spencer
I am unable to connect to vignette to send an add on request. Log on screen appears and then nothing afterwards. Please advise.
Resolved
D1EA583235
Jordan Gutierrez
D1EB292A49
Adriane Crawford
The urgent shipment request portal is down. Can you Resolved please have someone take a look at this? The URL is http://folders.inmomentive.com/gm/folder1.11.259810. --I can log into it but slow Vignette responce is the program does not run Resolved
10
D1EL241A51
Akiko Fujieda
11
D1F9674952
Ross Venzke
Could you givce me access to the following Vignette? Resolved I would like to have an access to add, modify and deleate document and folder under the area. This is announcement from JP Finance. http://folders.inmomentive.com/gm/folder- I need to Awaiting callback Vignette is down. Please look into ASAP as use it.
12
D1FA526946
Awaiting callback
13
D1FA491643
Michael Danton
Vignette is hung for about the last 30 minutes (9AM ET 1/15/13). Let's use this ticket to post updates to the resolution.
Resolved
14
D1FF335A8A
Karen Hayden
I am having trouble accessing Vignette - "diagnose connection problem". Are there difficulties with the system today?
Resolved
Aging Incident
S.no
Incident No.
Customer
Description
Status
CCB15626A4
B Shyamala Dhevi
Awaiting callback
CCC3385A48
3 4 5
Nobuyuki Nishiwaki The following address is one project folder. http://folders.inmomentive.com/gm/folder1.11.526996 Lindsay Munn Marie Neal (nealm) needs to be added to vignette Ken Yang Hui Min Ashiley Zeng
Resolved
Resolved
Ken Yang needs access to the Vignette folder for Awaiting Callback SOPS Link : http://folders.inmomentive.com/gm/folderI can't edit/upload document in below vignette folder Resolved now. I still need to submit monthly BS deliverable in this.
Date 9-Jan-13
9-Jan-13
Access Request
10-Jan-13
Access Request
10-Jan-13
Access Request
11-Jan-13
14-Jan-13
14-Jan-13
14-Jan-13
14-Jan-13
Access Request
14-Jan-13
15-Jan-13
15-Jan-13
15-Jan-13
15-Jan-13
Comments
Date
11-Dec-12
12-Dec-12
Capacity S.no 1 2 3 4 Production Collab Failover Collab Application Server Name NJUVC004 Njuvc004 NJUVC005 Njuvc007 Comments
Physical Server
Zone on NJUVC004 Physical Server Zone on NJUVC005 Autonomy Capacity
S.no 1 2 3 4 5 6
Application
Database S.no Application 1 Collab Production 2 Collab Failover & Autonomy Primary SID S018P S018D Schema
vigncollab vigncollab
S.no 1 2 3 4
Backup
Capacity CPU Capacity 32 GB 32 GB Memory Capacity CPU 1 8 core 60G CPU 1 8 core 72G 7.9G 21G 2.6G 4.2G Disk (internal) Capacity Used data01 opt data01
opt
tonomy Capacity CPU Capacity Memory Capacity CPU 1 8 core 443G 16 GB CPU 4 148G 148G 46G 45G 306G Disk (internal) Capacity Used Autonomy Inf Document section 7485041 5735196 5754502 Total terms
Capacity 1252406
Capactiy S.no Server 1 UAPKB067 2 NJUVC007 Directory /NAS1/Vignette /data01/VgnAutonomy_db Description Autonomy Node 1 Autonomy Node 2 Available 78 35 Use 365 63
Total 443 98