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TSHOOT v6 Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
Chapter 1 Objectives
Evaluate commonly-practiced models and methodologies for network maintenance Identify the processes and procedures that are a fundamental part of any network maintenance methodology Identify, evaluate and select tools, applications and resources to support network maintenance processes
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
ITU-T - Telecommunications Management Network (TMN) Cisco Lifecycle Services Phases PPDIOO
(Prepare, Plan, Design, Implement, Operate, and Optimize)
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
CLI mgmt
Backups
Syslog
GUI mgmt
HTTP HTTPS Telnet SSH
Chapter 1
NTP
Time
Logging
Cisco Public
NTP Example
(Selected output from the running config)
service timestamps debug datetime msec localtime show-timezone service timestamps log datetime localtime show-timezone ! clock timezone PST -8 clock summer-time PDT recurring 2 Sun Mar 2:00 1 Sun Nov 2:00 ! ntp server 10.1.220.3
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Logging Services
Logging severity levels on Cisco devices:
(0) Emergencies (1) Alerts (2) Critical (3) Errors (4) Warnings (5) Notifications (6) Informational (7) Debugging
Enabling logging for a lower level (from importance point of view) will enable logging for all the above levels.
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Logging to a Server
! logging buffered 16348 ! logging console warnings ! logging 10.1.152.1 ! Messages are logged to a circular log buffer in RAM that is limited to 16384 Bytes.
Logging messages on the console are limited to level 4 and lower. By default all messages from level 0 (emergencies) to level 7 (debugging) are logged.
Messages are logged to a syslog server at IP Address 10.1.152.1. By default all messages Except level 7 are sent.
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 Summary
Advantages of a structured network maintenance model over interruptdriven include reduced network downtime and higher network security. Examples of structured network maintenance methodologies include ITIL, FCAPS, TMN and Cisco Lifecycle Services (PPDIOO). Network maintenance plans include procedures for adds/moves/changes, software upgrades and replacement of failed devices. Network maintenance planning includes maintenance scheduling, documentation development, templates/procedures/conventions definition and disaster recovery planning. Network documentation includes network drawings, connections, equipment lists, IP address administration, device configurations and design documentation. When a device fails, disaster recovery requires that replacement hardware, software, configuration files and transfer tools be available.
Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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Chapter 1 2007 2010, Cisco Systems, Inc. All rights reserved. Cisco Public
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