Jacqueline Michelle Brown Ramirez-Martinez

Ref: GC547-946

Mobile: 001-910-551-3303 Mobile: 001-910-574-8819 ajbrownramirezmartinez@hotmail.com 605 Oakridge Ave. Apt 1 28305, Fayetteville, United States

SUMMARY Profile: Nationality: Current Location: Current position: Company: Female, 46 , Single United States United States COB Fort Bragg (Reporting to: COB Project Manager -Specialtist Manager) Abu Dhabi, Riyadh, Kuwait Not Specified/ Negotiable

Preferred Locations: Salary expectation:

WORK EXPERIENCE
Feb 2008 - Present Akima Logistics Fort Bragg, NC, United States Civilian On the Battle Field (COBs) COBs are part of the real-as-we-can-make-it landscape used to emulate one of the most unpredictable elements U.S. soldiers will encounter on a mission everyday people. The company provides intensive training programs where soldiers, and civilians are taught safety precautions, native dress and customs, some basic languages and common phrases are provide. It also provides similar services to other training bases around the country, along with engineering, logistics and technical support to the military units, and non-active duty members. My job is to provide role playing as a female to the Army to help prepare soldiers for different cultures, customs and war battle scenarios. Drawing upon the expertise of Iraqi and Afghani nationals as well as retired military professionals. Feb 2006 - Aug 2007 Clarion Prince Charles Hotel Meeting Coordinator - Front Desk Clerk Team leader coordinated, and negotiated hotel vendors contracts. Prepared and administered the Director of Sales, accommodationed business groups, quest speakers, seminars, travelers, and banquets. Maintained my own calendars, and reviewing correspondence for the Hotel Managers signature. Managed, screened calls and conferred with customers by phone or person; completed forms and contracts, and related work documents on computers; taking periodic inventory; and substantiated excellent attendants. Averaged 60-70 calls daily, and successfully resolved customers concerns while as the Front Desk Clerk. Consistently reliable and dependable at all times during demanding hours. Tripled hotel revenues and sales. Increased sales from $20 thousands to $56 thousands. Expanded sales to include military and wedding receptions. Expanded sales team from 50 to 100 representatives. Developed strategic sale plans and budget to achieve corporate Fayetteville, NC, United States

Mar 1996 - 2008

Adecco Placement Service

Fayetteville, NC, United States

Administrative / General Office / Tele-Sales Managed, screened calls and conferred with customers by phone or person; completed forms, and related work documents on computers; taking periodic inventory; and substantiated excellent attendants. Consistently reliable and dependable at all times.

Flexible and performed duties with-in various job assignments. Tele-Sales Representative: Averaged 150 calls daily. Successfully resolved customers concerns. Consistently reliable and dependable. High sales goals in the NIE program for the Fayetteville Observer Newspaper. Feb 1989 - Aug 1996 Department of Defense/DOD Fayetteville, NC, United States Administrative Assistant / Office Automational Secretary / Library Manager - Tech Europe-GE / Fort Bragg, NC Performed a wide variety of administrative tasks to include organizing and prioritizing visitors and callers (often handling action without referring to supervisor). Maintained Director's or Supervisor's, as well as my own calendars, and reviewing correspondence for the Director's and Supervisor's signature. Maintained time and attendance for the office staff ensuring the timely submission of individual time sheets for USDH, FSN and US PSCs. Typed letters, cables, faxes and formats word processing attachments as requested. Personally composed and typed replies to correspondence in accordance with established precedents or supervisory instructions. Routed correspondence, inquiries, etc. to the appropriate official within the office. Assures that outgoing mail is distributed appropriately. Responsible for maintaining subject and case files as requested, ensuring that files are organized properly and maintained on a constant basis. Meeting Trak Basic accounting and finance Filing/Internet research Collecting and recording statistical and confidential information Feb 1981 - Jan 1988 Department of Defense/DOD/Cumberland County Fayetteville, NC, United States

Administrative Assistant/General Office /Secretary Fort Bragg, NC / Cumberland County Schools (CCS) / Department Social Service (DSS) Performed a wide variety of administrative tasks. Performed dictation, notes, and short-hand. SEMINARS AND TRAINING: Certificate Obtained Fayetteville Technical Community College (FTCC) 2009 Stress Free Customer Service - Everyday 3hrs. (FTCC). 2007 Administrative Professional 81 hrs. (FTCC). 2007 Sales, Marketing, Advertising and Promotion (FTCC). 2007 Stress, Time, and Chaos Management (FTCC). 2007 Time Management (FTCC). 2007 What Every Supervisor Should Know (FTCC). 2006 Cool, Calm, Caring Customer Service (FTCC). 2006 Mortgage Loan Processing 56 hrs. (FTCC). 2004 Basic Grant Writing and Proposal (FTCC). 2001 Intro-Para Legal laws and procedures (FTCC). 1982 Supervision and Management (FTCC, Fort Bragg). 1981 Public and Audio Speaking 61 hrs. - Fayetteville State University (FSU). 1981 Fundamentals of Business Accounting 240 hrs. College Level 1994 Fundamentals of Real Estate Laws and Procedures Lafayette Real Estate Business School - (Non- lic. /completion of course 200 hrs.) Fayetteville, NC. QUALIFICATIONS: Passion for, Business, Sales and Marketing. Strong organization skills and excellent team player. Ability to handle multiple tasks in a fast pace environment. Excellent verbal communication skills with friendly and professional telephone manners. Comfortable making cold calls and in out bound calls. Have demonstrated ability to work independently and to self-motivate High level of office and customer service skills. PROFESSIONAL AFFILICATIONS AND VOLUNTEER WORK: 2008 Presidential - Hillary Rodham Clinton.

 2006 Operation Blessing for Soldiers In Iraq. 1994 Guardian Ad Litem (GAL) Abuse and Neglect Children Cumberland County Court System (CCCS). 1997- 1998 Arts Council Dogwood Festival - Fayetteville, NC. 1993 Equal Employment Opportunity (EEO) - Fort Bragg, NC. 1991 Gulf War- Desert Storm / Europe GE. 1984 Rape Prevention for Women Fort Bragg, NC. ADDITIONAL TRAINING: 1989-1992 ESPIONAGE ANTITERRORISM TRAINING - EUORPE (GE) Military, and Department Of Defense (DOD) civilians, on Government orders). Training consists of the following: Viewed service selected personal awareness video. Issuance of joint staff guide 5260 "Service Member's Personal Protection Guide: A Self-help Handbook to Combating Terrorism" and OJCS PC5260 "Antiterrorism Individual Protective Measures" (folding card). Training was provided following an army-standardized program of instruction (POI) with the following minimum topics: 1. Terrorism operations. 2. Individual protective measures. 3. Terrorist surveillance techniques. 4. Hostage survival. 5. THREATCON system.

EDUCATION
Aug 1990 - Dec 1993 SCRANTON UNIVERSITY INTERIOR DESIGN/DECORATOR, Other, GPA 3.0 Mar 1988 - Aug 1988 JOHNCASABLANCA MODELING CAREER CENTER PROFESSIONAL MODELING, Other, GPA 4.0 Jan 1979 - Aug 1982 LAFAYETE BUSINESS COLLEGE BUSINESS/SECRETARY, Bachelor(BSc/BA), GPA 3.45 PA, United States

NC, United States

NC, United States

OTHER CERTIFICATES
2007 1991 1981 Management Training Skills Equal Employment Opportunity Counselor (EEO) OIC Management and Office Skills - Accounting (FTCC), United States Department Of Defense (DOD), United States Rockford, ILL, United States

IT SKILLS
Windows & Office tools MS, Word, Excel, Powerpoint Lotus 1-2-3-Harvard Graphics, Professional Write Corel WordPerfect Non-web programming languages COBOL/JAVA-1982

Advanced Advanced Advanced

Advanced

Operating systems, Networking & Hardware Computer Processor Database II Advanced COMMUNICATIONS OF THE ACM -program language Intermediate

LANGUAGES
Afrikaans Spanish Basic Working knowledge

COMMENTS COVER LETTER January, 2009 Dear Sir/Madam: My interest for an Office Administrator/Manager wedged my interest, given that my background appears to apparel with the needs for Gulf Talent. Please refer to the enclosed resume for a summary of my qualifications. I am sure you have been flooded with numerous of qualified applicants that would like too relocate too the Middle East. Please allow me to tell you why you would have need of me first of all. 1. I am very self sufficient and able to work independently with not much supervision. With a small amount formal training, I have taken initiative to learn about the companies, process and their expectations. I also enjoy managing projects and planning and setting-up meetings, trips, and special events. 2. I am always looking for ways to streamline methods and become more efficient. I have developed systems using softwares available to automate rapid reporting, notify customers of changes, and inform the field staff of corporate rapid changes. When supervising clerical staffing, I always try to plan ahead to make the best use of their time. 3. For the most part I work to a great degree with executives, sales representatives, customers, vendors, and co-workers, and have demonstrated strong interpersonal communication and proficient judgment. I especially try to listen closely to feedback and identify with what others need, and next I look for ways to solve the problems. I have particularly found that listening is a great access, without interrupting, can disperse a stressful circumstance and allow the issue to be resolved more rapidly with a positive outcome. I am very confident that I can deliver similar results with any of the organizations and firms with Gulf Talent. I would appreciate the opportunity to work in the Middle East, and to schedule a phone or email appointed assignments. Thank you for your time and consideration; I look forward too hearing from any contracted businesses in the Middle East.

Sincerely,

Jacqueline Brown Ramirez-Martinez Jbrm enclosure PERSONAL INTEREST: Management & Sales, Writing, Reading, and Interior Decorating.

ID PHOTO MS. JACQUELINE MICHELLE BROWN RAMIREZ-MARTINEZ PERFER NAME: JACQUI HT: 56 WT: 121LBS V SHOE SIZE 6 V AGE: 40ISH RACE: BLACK AMERICAN MARTIAL STATUS: DIVORCE NONE CHILDREN

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