Course Description Stepping up to a managerial role requires a change of mindset.

It will be difficult to succeed as a supervisor or manager if the person keeps seeing things from a powerless perspective. One must learn how to responsibly utilize the given power of leadership and management to produce results or direct action. An employee who suddenly finds himself/herself in-charge will find that the relationship with people have changed and the ways to get things done have also changed. Management responsibility can be quite an unfamiliar territory to the uninitiated. As with any other skills, success requires familiarizing with the tools of the trade and developing the necessary ability to use these tools to effectively carry out plans and deliver results.

Target Participants New or upcoming supervisors, managers, team leaders who havent attended a basic training on leadership and management.

Workshop Main Goal Familiarize the new supervisors/managers to their new role and the opportunities and challenges that come with it.

Workshop Objectives By the end of the workshop, the learners would be able to: Shift mindset from worker to leader and from boss to leader Describe the process in building teamwork Identify the basic management tool s (P.O.L.C.) Use communication as an important leadership tool Align actions with organizational values

Course Content

Time 8:30 9:00

Activities DAY 1 Welcome to the Workshop Opening Remarks House rules Leveling of Expectations Ice Breaker Module 1: Stepping up to Leadership From Doer to Leader From Boss to Leader Key Responsibilities of a Leader o To the Team o To the Individual Members o To the Organization Getting to level 5 Overcoming Roadblocks to Effective Leadership Module 2: Tools for Building a Team Understanding What a Team is 4 Stages of Team Development and the needs that come with each Building Blocks of Team Effectiveness Module 3: Familiarizing with the Basic Tools of Management Levels of management Managerial functions at different levels Introduction to the tools Module 4: Planning Forecasting Setting objectives Programming Budgeting Establishing policies Day 2 Continuation of Module 4: Planning Module 5: Leading Directing Situational Leadership Understanding motivation to direct action Module 6: Organizing Basic Organizing principles Structures and relationship Empowerment and delegation Module 7: Controlling Managing performance Maintaining Discipline in the workplace

Process Objectives Know the course organization and apply house rules

9:00 12:00

Shift mindset from worker to leader

1:00 3:00

Describe the process in building teamwork

3:15 4:30

Describe the 4 Basic tools of management

4:30 5:30

Describe the steps needed in planning

8:30 10:00 10:15 12:00

Identify the various tactics in leading/directing Describe how coordination flows within an organization Identify the necessary preparations for empowerment and delegation Use performance management to improvement performance Describe the necessary actions for keeping discipline at work Use communication as an important leadership tool

1:00 2:00

2:00 4:00

3:15 4:30

Module 8: Communicating with your Team

Basic Principles of Communication The Leader and Listener Managing conflicts in the workplace

5:00 6:00 6:00

Re-entry action Planning

Closing

Create action plan to apply learning to the workplace