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Airmux License Key for Activating Frequency Bands

Introduction
Airmux products have selectable frequency bands. To ensure compliance with ETSI and FCC regulations, some products are shipped with certain bands disabled even though they are supported by the product. To reactivate these frequency bands, RAD provides license keys. These instructions explain how to obtain and enter a license key for frequency band activation.

Requirements
The license key for enabling frequency bands requires the following: Airmux Manager software version 8.4.50 or later Airmux-400 units: hardware version 3 or later; software version 2.4.50 or later Airmux-200 units: hardware version 7 or later; software version 1.93 or later.

If the Airmux units and software do not meet these requirements, you must first perform the software upgrade procedures, as described in the following section. If the Airmux units and software meet these requirements, you can begin the frequency band activation procedures.

Software Upgrade
Notes:

For complete software upgrade instructions, refer to the Airmux user manual. The Airmux Manager download includes Airmux-400 software version 2.4.50 upgrade and Airmux-200 software version 1.9.3 upgrade.

1. Go to the RAD eSupport site, select SW Downloads, and complete the required steps for downloading Airmux Manager version 8.4.50. 2. Install the Airmux Manager software. 3. Activate Airmux Manager. 4. Login as user type Installer and password wireless. 5. From the main menu, select Tools > Software upgrade. 6. Select the Airmux units that need to be upgraded. 7. Click Start Upgrade. 8. When the upgrade is completed, reset the units, first at the remote site, then at the local site.
Airmux License Key For Activating Frequency Bands October 2010 Page 1

Frequency Band Activation


1. Using a web browser, go to: http://www.rad.com/4-16852/License-Key-Generator/

2. Complete all required fields in the Airmux License Key Generator form. End-User Full Name Type the first and last names of the end-user. Company Type the name of the end-users company. Address Type the postal address of the end-users company. Phone Type the phone number of the end-user. End-User Email Address Type the email address of the end-user. Confirm Email Again type the email address the end-user to confirm. Reference The text you type in this field will appear in the subject line of the email containing the license key/s that will be sent to the end-user. This field is not required, but it is recommended to use it for indicating the device or group of devices for which the license key/s will be issued. Enter Code Type the 4-digit security number shown in parentheses next to this field. Required Band Select the desired band. Click the information icon to display a list of all possible bands and their specifications. Scroll down and click the Close button to close the list and return to the form. Serial Numbers Type one or more serial numbers, entering each number on a separate line in the field. Every unit has a different serial number. Click the information icon to see how to locate the serial number on the unit label. Click the Close button to return to the form.

Airmux License Key For Activating Frequency Bands

October 2010

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3. Click Get Key. The system checks the customer database to verify compatibility of the selected units with the required frequency band. You are prompted to confirm compliance with local regulations. An email with the license key(s) and additional information is then sent to the enduser email address submitted on this web page. 4. Upon receipt of the license key(s), login to the Airmux Manager as user type Installer and password wireless. 5. Activate the remote unit: On the main toolbar, click the Remote Site button. Select Operations and enter the license key for the remote unit. Click Activate. 6. Activate the local unit: On the main toolbar, click the Local Site button. Select Operations and enter the license key for the local unit. Click Activate. 7. From the main menu, select Tools | Change Band, and select the new band. The link is reset with the new band. 8. Use the Link Installation button to define a new frequency and other settings.

For further information contact RADs Global Professional Services team at support@rad.com

Airmux License Key For Activating Frequency Bands

October 2010

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