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SilkWorm 12000

Hardware Reference Manual

Publication Number 53-0000148-05 Publication Date: 04/25/03

Copyright 2003, Brocade Communications Systems, Incorporated. ALL RIGHTS RESERVED. Publication Number 53-0000148-05

BROCADE, the Brocade B weave logo, Brocade: the Intelligent Platform for Networking Storage, SilkWorm, and SilkWorm Express, are trademarks or registered trademarks of Brocade Communications Systems, Inc. or its subsidiaries in the United States and/or in other countries. All other brands, products, or service names are or may be trademarks or service marks of, and are used to identify, products or services of their respective owners. FICON is a registered trademark of IBM Corporation in the US and other countries. Notice: The information in this document is provided AS IS, without warranty of any kind, including, without limitation, any implied warranty of merchantability, noninfringement or fitness for a particular purpose. Disclosure of information in this material in no way grants a recipient any rights under Brocade's patents, copyrights, trade secrets or other intellectual property rights. Brocade reserves the right to make changes to this document at any time, without notice, and assumes no responsibility for its use. The authors and Brocade Communications Systems, Inc. shall have no liability or responsibility to any person or entity with respect to any loss, cost, liability, or damages arising from the information contained in this book or the computer programs that accompany it. Notice: The product described by this document may contain open source software covered by the GNU General Public License or other open source license agreements. To find-out which open source software is included in Brocade products, view the licensing terms applicable to the open source software, and obtain a copy of the programming source code, please visit http://www.brocade.com/support/oscd. Export of technical data contained in this document may require an export license from the United States Government.

Brocade Communications Systems, Incorporated


Corporate Headquarters 1745 Technology Drive San Jose, CA 95110 T: (408) 487-8000 F: (408) 487-8101 Email: info@brocade.com Asia-Pacific Headquarters Shiroyama JT Trust Tower 36th Floor 4-3-1 Toranomon, Minato-ku Tokyo, Japan 105-6036 T: +81 35402 5300 F: +81 35402 5399 Email: apac-info@brocade.com European Headquarters 29, route de lAeroport Case Postale 105 CH-1211 Geneva 15, Switzerland T: +41 22 799 56 40 F: +41 22 799 56 41 Email: europe-info@brocade.com Latin America Headquarters 5201 Blue Lagoon Drive Miami, FL 33126 T: (305) 716-4165 Email: latinam-sales@brocade.com

Document History
The table below lists all versions of the SilkWorm 12000 Hardware Reference Manual. Document Title SilkWorm 12000 Hardware Reference Manual SilkWorm 12000 Hardware Reference Manual SilkWorm 12000 Hardware Reference Manual Publication Number 53-0000148-03 53-0000148-04 53-0000148-05 Publication Date 03/08/02 02/25/03 04/25/03

Preface
Whats New in This Book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manual Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to Get Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix ix x xii

Chapter 1

Introducing the SilkWorm 12000


Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Port Side of Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Non-port Side of Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing the SilkWorm 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1-1 1-2 1-3 1-4

Chapter 2

Operating the SilkWorm 12000


Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Powering the SilkWorm 12000 On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . Interpreting LED Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Information for the Port Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . Operating Information for the CP Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 2-2 2-2 2-3 2-7

Operating Information for the Power Supplies. . . . . . . . . . . . . . . . . . . . . . . . 2-12 Operating Information for the AC Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Operating Information for the Blower Assemblies. . . . . . . . . . . . . . . . . . . . . 2-16 Operating Information for the WWN Card and Bezel . . . . . . . . . . . . . . . . . . 2-18 Operating Information for the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Managing Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Interpreting POST Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

SilkWorm 12000 Hardware Reference

Chapter 3

Maintaining the SilkWorm 12000


Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Status and Maintenance Commands . . . . . . . . . . . . . . . . . . . Replacing a Port Card or Filler Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 3-2 3-5

Replacing a CP Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Replacing a Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25 Replacing a Blower Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27 Replacing the Cable Management Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Replacing the Cable Management Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30 Replacing the Chassis Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31 Replacing the WWN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32 Replacing the Chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34 Replacing the 14U Rack Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35 Replacing the Mid-mount Rack Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

Appendix A Product Specifications


Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SilkWorm 12000 Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Physical Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SilkWorm 12000 and Component Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . Facility Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Data Transmission Ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Port Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 A-2 A-2 A-3 A-3 A-4 A-4 A-7 A-8 A-9 A-9

CP Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10 POST and Boot Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12 Regulatory Compliance Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13

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SilkWorm 12000 Hardware Reference

Appendix B Troubleshooting and Diagnostics


Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting the SilkWorm 12000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 B-2 B-5

Appendix C Setting Up and Installing Modems


Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Availability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Location of Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting Modems to the SilkWorm 12000. . . . . . . . . . . . . . . . . . . . . . . . . Setting Up a Remote Modem System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Verifying the Modem Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 C-1 C-2 C-3 C-4 C-5

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SilkWorm 12000 Hardware Reference

Preface

This manual provides comprehensive information to help you administer your SilkWorm switch and your storage area network (SAN). This manual was developed to help technical experts operate, maintain, and troubleshoot SAN products. A list of additional SAN resource reference materials is also included. The sections that follow provide:

A summary of updates to this document. The intended audience for this document. Information to help you use Brocade documentation. Information on additional SAN resources. How to get Technical Support.

Whats New in This Book


The following changes have been made since this book was released with part number 53-0000148-03:

Installation Chapter: This information was moved into the QuickStart Guide. Configuration Chapter: This information was moved into the QuickStart Guide. Operating Chapter - Updated Status LED behavior for fibre channel ports for Fabric OS v4.1.0 - Updated blower assembly LED behavior for Fabric OS v4.1.0 Maintenance Chapter - Added info about WWN card replacement procedure - Added info about chassis replacement procedure Specifications Chapter - Updated environmental specs - Updated power cord specifications - Added data transmission ranges table - Updated battery warning Glossary - The glossary was removed from the book and is now provided as a separate document on the Brocade Documentation CD.

Intended Audience
This document is intended for use by systems administrators and technicians experienced with networking, Fibre Channel, and SAN technologies.

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ix

Manual Conventions
This section lists text formatting conventions and important notices formats that are used in this document.

Formatting
The following table describes the formatting conventions that are used in this book: Convention bold text Purpose

italic text

code text

identifies command names identifies GUI elements identifies keywords/operands identifies text to enter at the GUI or CLI provides emphasis identifies variables identifies paths and internet addresses identifies book titles and cross references identifies CLI output identifies syntax examples

Notes, Cautions, and Warnings


The following notices appear in this document: Note: A note provides a tip, emphasizes important information, or provides a reference to related information.

Caution:

A caution alerts you to potential damage to hardware, firmware, software, or data.

Warning:

A warning alerts you to potential danger to personnel.

SilkWorm 12000 Hardware Reference Manual

Brocade Documentation
The following related publications are provided on the Brocade Documentation CD-ROM and on the Brocade Partner Web site:

Brocade Fabric OS documentation - Brocade Diagnostic and System Error Message Reference - Brocade Fabric OS Procedures Guide - Brocade Fabric OS Reference - Brocade MIB Reference Brocade Fabric OS optional features documentation - Brocade Advanced Performance Monitoring User's Guide - Brocade Advanced Web Tools User's Guide - Brocade Advanced Zoning User's Guide - Brocade Distributed Fabrics User's Guide - Brocade Fabric Watch Users Guide - Brocade ISL Trunking User's Guide - Brocade QuickLoop User's Guide (v 3.1 only) - Brocade Secure Fabric OS User's Guide - Secure Fabric OS QuickStart Guide Brocade Hardware documentation - Brocade SilkWorm 12000 QuickStart Guide (for v4.1 software) - Brocade SilkWorm 3900 Hardware Reference (for v.4.1 software) - Brocade SilkWorm 3800 Hardware Reference (for v.3.1 software) - Brocade SilkWorm 3200 Hardware Reference (for v.3.1 software)

Release notes are available on the Brocade Partner Web site and are also bundled with the Fabric OS.

Additional Resource Information


For practical discussions about SAN design, implementation, and maintenance, Building SANs with Brocade Fabric Switches is available through: http://www.amazon.com For additional Brocade documentation, visit the Brocade SAN Info Center and click on the Resource Library location: http://www.brocade.com For additional resource information, visit the Technical Committee T11 Web site. This Web site provides interface standards for high-performance and mass storage applications for fibre channel, storage management, as well as other applications: http://www.t11.org For information about the Fibre Channel industry, visit the Fibre Channel Industry Association Web site: http://www.fibrechannel.org

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How to Get Technical Support


Contact your switch supplier for hardware, firmware, and software support, including product repairs and part ordering. To assist your support representative and to expedite your call, have the following three sets of information immediately available when you call: 1. General Information


2.

Technical Support contract number, if applicable switch model switch operating system version error messages received supportshow command output detailed description of the problem and specific questions description of any troubleshooting steps already performed and results

Switch Serial Number The switch serial number and corresponding bar code are provided on the serial number label, as shown below.
:

*FT00X0054E9
FT00X0054E9 The serial number label is located as follows:


3.

SilkWorm 2000 series switches: Bottom of chassis SilkWorm 3200 and 3800 switches: Back of chassis SilkWorm 3900 switches: Bottom of chassis SilkWorm 6400 and 12000 switches: Inside front of chassis, on wall to left of ports

Worldwide Name (WWN)

SilkWorm 3900 and 12000 switches: Provide the license ID. Use the licenseidshow command to display the license ID. All other SilkWorm switches: Provide the switch WWN. Use the wwn command to display the switch WWN.

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SilkWorm 12000 Hardware Reference Manual

Chapter

Introducing the SilkWorm 12000

The SilkWorm 12000 is a high-performance 14U switch that can operate as a stand-alone switch or in a fabric containing multiple switches. It is available with 32-ports, 64-ports, or 128 ports (two 64-port switches in a single chassis), depending upon the number of port cards installed. It can contain up to two logical switches: one for any port cards in slots 1-4, and one for any port cards in slots 7-10. The SilkWorm 12000 includes the Fabric OS and is compatible with SilkWorm 2x00, 20x0, 3200, 3800, and 3900 switches. Note: For information about commands and other information specific to the firmware version, refer to the Fabric OS Procedures Guide or the Fabric OS Reference for that firmware version.

Overview
This chapter provides the following information:

High Availability on page 1-1 Port Side of Chassis on page 1-2 Non-port Side of Chassis on page 1-3 Managing the SilkWorm 12000 on page 1-4

High Availability
The SilkWorm 12000 is designed to provide high availability and redundancy. It includes two redundant CP (control processor) cards; one CP card actively manages the SilkWorm 12000, and the other acts as a standby to allow failover if required. Failover occurs automatically if the active CP card fails. The CP cards can be replaced while the SilkWorm 12000 is operating if one CP card is replaced at a time. The SilkWorm 12000 has the following high availability features:

Two redundant and hot-swappable control processor (CP) cards, with automatic failover Non-disruptive firmware download for Fabric OS v4.1.0 and later Up to eight hot-swappable 16-port cards Four redundant and hot-swappable power supplies Three redundant and hot-swappable blower assemblies WWN card that is hot-swappable in Fabric OS v4.1.0 and later Two redundant AC electrical inputs, each of which supplies power to the entire chassis.

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1-1

Introducing the SilkWorm 12000

Port Side of Chassis


The fibre channel ports support link speeds of 1 and 2 Gbits/sec (inbound and outbound), and automatically negotiate to the highest common speed of all devices connected to the port. They are compatible with short wave-length and long wave-length SFP (small form factor pluggable) transceivers, universal and self-configuring, and are capable of individually becoming FL_Ports (fabric loop ports), F_Ports (fabric ports), or E_Ports (expansion ports). Figure 1-1 on page 1-2 shows the port side of the SilkWorm 12000, with the following components:

Up to eight port cards, with 16 fibre channel SFP ports each. Two CP cards, each with a modem serial port, terminal serial port, and 10/100 Mbps ethernet port. Four power supplies that are hot-swappable and have built-in fans. Two AC power connectors, each with an on/off AC power switch.

Power Supply #4 Exhaust Vent


!

10

16-Port Card

POWER SUPPLY 4
! ! ! ! ! ! ! !

Power Supply #3

RS - 232

RS - 232

d
!

IOIOI

IOIOI

c
!

a 11 d 10 c 9 b 8 a

a 11 d 10 c 9 b 8 a

a 11 d 10 c
Link Link 10/100 Mb/s

a 11 d 10 c
10/100 Mb/s

a 11 d 10 c 9 b 8 a

Filler Panels

CP Card

11 d 10 c 9 b 8 a

POWER SUPPLY 3

9 b 8 a

9 b 8 a

d
!

Power Supply #2

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a
!

POWER SUPPLY 2

Power Supply #1

Grounding Strap Connector


scale: 3/16" = 1"

POWER SUPPLY 1 & 3

POWER SUPPLY 2 & 4

POWER SUPPLY 1

200-240 VAC 12A 50-60 Hz

200-240 VAC 12A 50-60 Hz

Cable Management Tray

AC Power AC Power Switch Connector (for Power Supply 1 & 3)

AC Power AC Power Connector Switch (for Power Supply 2 & 4)

Fig. 001

Figure 1-1

Port Side of the SilkWorm 12000

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SilkWorm 12000 Hardware Reference Manual

Introducing the SilkWorm 12000

Non-port Side of Chassis


Figure 1-2 shows the non-port side of the SilkWorm 12000 chassis with the following components:

WWN card and bezel: The WWN card is underneath the bezel. It provides LEDs for monitoring the switch from the non-port side and persistently stores WWN, IP addresses, switch name, and serial number. The bezel provides labels for the LEDs. Blower assemblies - Three blower assemblies, individually hot-swappable.

For operating information about each component, refer to Chapter 2, Operating the SilkWorm 12000.
Port Card and CP Card LEDs WWN Bezel Power Supply LEDs

10

pwr4 pwr3 pwr2 pwr1

Blower Power LED Blower Fault LED

Blower Handle

Blower Assembly #3

Blower Assembly #1

scale: 3/16" = 1"

Blower Assembly #2

Fig. 006

Figure 1-2

Non-port Side of SilkWorm 12000

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1-3

Introducing the SilkWorm 12000

Managing the SilkWorm 12000


The SilkWorm 12000 can be managed using any of the management options listed in Table 1-1. These options can be used to monitor the fabric topology, port status, physical status, and other information to aid in performance analysis and system debugging. For information about inband support, contact the switch provider. Note: For information about upgrading the Fabric OS, refer to the Fabric OS Procedures Guide or the Fabric Manager Users Guide.

Table 1-1

Management Options for SilkWorm 12000 Out-of-band Support Ethernet or serial connection

Management Tool Command line interface For ethernet, up to two admin sessions and four user sessions at same time. For details, refer to the Fabric OS Procedures Guide and the Fabric OS Reference. Sectelnet and Secure Shell clients are both supported. Fabric Manager Fabric Manager v3.0.2c or later required. For information refer to the Fabric Manager Users Guide. Web Tools For information refer to the Advanced Web Tools Users Guide. Standard SNMP applications For information refer to the MIB Reference. Management server For information about MS, refer to the Fabric OS Procedures Guide and the Fabric OS Reference.

Ethernet

Ethernet

Ethernet

Ethernet

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SilkWorm 12000 Hardware Reference Manual

Introducing the SilkWorm 12000

Supported Features
The SilkWorm 12000 supports the following optional software, which can be activated with the purchase of the corresponding license key:

Web Tools Provides a graphical interface that allows monitoring and management of fabrics and individual switches and ports from a standard workstation. For more information refer to the Advanced Web Tools Users Guide. Zoning Allows partitioning of fabrics into logical group and restriction of access. For more information refer to the Advanced Zoning Users Guide. Secure Fabric OS For information refer to the Secure Fabric OS Users Guide. ISL Trunking Enables distribution of traffic across shared bandwidth. For more information refer to the ISL Trunking Users Guide. Fabric Watch Allows monitoring of fabric and setting of alarms. For more information refer to the Fabric Watch Users Guide. Performance Monitoring Allows end-to-end monitoring of the fabric. For more information refer to the Advanced Performance Monitoring Users Guide. Extended Fabrics Allows increased distance between two connected switches or between a switch and an ATM gateway. For more information refer to the Distributed Fabrics Users Guide, which also covers Remote Switch. Remote Switch Allows remote switches to be in the same fabric. For more information refer to the Distributed Fabrics Users Guide.

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Introducing the SilkWorm 12000

1-6

SilkWorm 12000 Hardware Reference Manual

Chapter

Operating the SilkWorm 12000

The SilkWorm 12000 is engineered for reliability and requires no routine operational steps or maintenance. This chapter provides information about the LEDs for each individual component and basic information about diagnostic tests. The status of individual components can be determined through the LEDs (see Interpreting LED Activity on page 2-2), or through the CLI commands that are described in Environmental Status and Maintenance Commands on page 3-2. It is also possible to set up monitoring alerts using SNMP, syslog, or Fabric Watch (if a Fabric Watch license is available). Fabric Watch alarms can be configured for each component. Refer to the Fabric Watch Users Guide for information about the types of alarms and how to configure them. Note: The SilkWorm 12000 only detects modems during power on or reboot. If the SilkWorm 12000 is operating when a modem is attached, the modem is not detected until the next reboot. To install a modem, refer to Appendix C, Setting Up and Installing Modems. If Secure Mode is enabled on one or both switches, placing the two switches from the same SilkWorm 12000 in separate fabrics is not supported.

Overview
This chapter provides the following information:

Powering the SilkWorm 12000 On and Off on page 2-2 Interpreting LED Activity on page 2-2 Operating Information for the Port Cards on page 2-3 Operating Information for the CP Cards on page 2-7 Operating Information for the Power Supplies on page 2-12 Operating Information for the AC Panel on page 2-15 Operating Information for the Blower Assemblies on page 2-16 Operating Information for the WWN Card and Bezel on page 2-18 Operating Information for the Chassis on page 2-20 Managing Cables on page 2-20 Interpreting POST Results on page 2-21

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2-1

Operating the SilkWorm 12000

Powering the SilkWorm 12000 On and Off


Note: The SilkWorm 12000 only detects modems during power on or reboot. If modems will be in use, connect them to the SilkWorm 12000 before powering on the chassis.

To power the SilkWorm 12000 on: Verify both power cords are connected to the AC power connectors on the front of the chassis, and flip both AC power switches to 1. The switches illuminate when on. For information about connecting the power cords, refer to the SilkWorm 12000 QuickStart Guide. Caution: Ensure POST has completed before entering any commands.

To power the SilkWorm 12000 off: Flip both AC power switches to 0. To remove all sources of power from the switch, disconnect both cables from the power source. Note: Removing all power from the switch triggers a system reset. When power is restored, all devices are returned to the initial state and the switch runs POST.

Interpreting LED Activity


System activity and status can be determined through the activity of the LED indicators on the switch. There are three possible LED states:

No light Steady light, in one of the following colors: - Green - Orange (may be referred to as amber in other documentation) - Yellow (appears when both green and orange LED elements are lit) Flashing light (green, orange, or yellow)

The LEDs may flash green, yellow, or orange while the switch is booting or while POST or other diagnostic tests are running. This is normal, and does not indicate a problem unless the LEDs continue to indicate a possible problem after boot, POST, and any diagnostic tests have completed. Any errors are listed in the error log. For information about the error log, refer to the Diagnostics and Status chapter of the Fabric OS Procedures Guide.

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SilkWorm 12000 Hardware Reference Manual

Operating the SilkWorm 12000

LED information specific to each component is provided in the following sections:

Operating Information for the Port Cards on page 2-3 Operating Information for the CP Cards on page 2-7 Operating Information for the Power Supplies on page 2-12 Operating Information for the AC Panel on page 2-15 Operating Information for the Blower Assemblies on page 2-16 Operating Information for the WWN Card and Bezel on page 2-18 Operating Information for the Chassis on page 2-20

Operating Information for the Port Cards


Two, four, or eight port cards can be installed in any combination of slots. Any port cards installed in slots 1-4 form logical Switch 0, and any port cards installed in slots 7-10 form logical Switch 1. Each port card provides 16 auto-sensing fibre channel ports, capable of auto-sensing data transmission speeds of 1 and 2 Gbit/sec. Replacement instructions are provided under Replacing a Port Card or Filler Panel on page 3-5. The switch can continue to operate while a port card is being replaced, but any devices connected to the port card must be disconnected. If a port card fails, ensure correct air circulation inside the switch by leaving the failed panel installed until a replacement is available or installing a filler panel in the empty slot. Caution: Verify port cards are operational before rebooting the port card or switch. Do not reboot the switch during port card replacement process. Wear a grounded ESD strap when handling a port card. A grounding connection is available on the chassis above the power connectors (see Figure 1-1 on page 1-2). To ensure correct cooling of the chassis and provide protection from dust, install a filler panel in any slots that do not contain a port card. Disassembling any part of a port card voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the port card.

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Operating the SilkWorm 12000

Trunking and Cabling Recommendations


The ports are color-coded to indicate which ports can be used in the same ISL Trunking group: four ports marked with black solid ovals alternate with four ports marked with oval outlines. Note: ISL Trunking is a Fabric OS feature that enables distribution of traffic over the combined bandwidth of up to four ISLs between two directly adjacent switches, while preserving in-order delivery. For more information, refer to the ISL Trunking Users Guide.

Due to the wavelengths used in transmitting data, a minimum length is required for cables that connect the SilkWorm 12000 ports to device ports, as follows:

9 microns - single-mode (SM) - 2 meters 50 microns - multi-mode (M5) - 2 meters 62.5 microns - multi-mode (M6) - 2 meters

Determining Status of a Port Card


To determine the status of a port card: 1. 2. Check the LED indicators on the port card. For information about how to interpret the LED patterns, refer to Table 2-1 on page 2-6. Check port card status using the slotshow command. For additional information about this command, refer to the Fabric OS Reference. Although the ambient temperature outside the chassis must be 40 degrees Celsius or less, the port cards can withstand internal temperatures within the chassis of up to 75 degrees Celsius.

Note:

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Interpreting LEDs On the Port Card


The port card has a Power LED and a Status LED. In addition, each of the 16 ports has two LEDs to the left of the port, a Port Status LED and a Port Speed LED. See Figure 2-1 on page 2-5. Note: The LEDs patterns may temporarily change during POST and other diagnostic tests.

Power LED
!

Direction to push top Yellow Ejector Button Port Card


d

Status LED

Port Speed LED (16x)

11 d 10 c 9

Fibre Channel Port (16x)

Port Status LED (16x)

b 8 a

scale: 5/16" = 1"

a 3 d 2 c 1 b

Ejector (2x) Yellow Ejector Button

0 a

Direction to push bottom Yellow Ejector Button

Fig. 017

Figure 2-1

Front of Port Card

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Table 2-1

Port Card LED Patterns Color of LED Status of Hardware Recommended Action Ensure card is firmly seated and has power. No action required. Verify Power LED is lit. Ensure card is firmly seated, and check status with slotshow command. If LED is still yellow, consult switch supplier. If light continues to flash, pull card out and reseat. If LED continues to flash, replace card. Check for out-of-bounds environmental condition.

Location of Purpose LED on Card of LED Top LED Port Card Power

No light (LED is off) Steady green

Port card does not have incoming power. Port card has incoming power. Port card is either healthy or does not have power. Port card is faulty.

Second LED

Port Card Status

No light (LED is off) Steady yellow

Slow-flashing yellow (on 2 second; off 2 second) Fast-flashing yellow (on 1/2 second; off 1/2 second) Left of each port, upper LED Fibre Channel Port Speed No light (LED is off)

Port card is not seated correctly, or is faulty.

Environmental range exceeded.

Verify Power LED is lit. Port is either set to 1 Gbit/sec mode or does To change mode, enter not have incoming power. the portcfgspeed command. Port is set to 2 Gbit/sec mode. No action required.

Steady green Left of each port, lower LED Port Status (cont.) No light (LED is off)

The port card does not have incoming power, or there is no light or signal carrier detected. Polling is in progress Connected device is configured in an offline state.

Verify that Power LED is lit, and check transceiver and cable. Allow 60 seconds for polling to complete. Verify status of connected device.

Steady green

Port is online (connected to an external device) but has no traffic. Port is online but segmented, indicating a loop back plug or cable, or an incompatible switch.

No action required.

Slow-flashing green (on 1 second; off 1 second)

Verify correct device is connected to port.

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Table 2-1

Port Card LED Patterns (Continued) Color of LED Status of Hardware Recommended Action No action required.

Location of Purpose LED on Card of LED

Fast-flashing green (on 1/4 second; off 1/4 second) Flickering green Steady orange

Port is in internal loop back (diagnostic).

Port is online, with traffic flowing through port. Port is receiving light or signal carrier, but is not yet online. Port is disabled (due to diagnostic tests or portdisable command).

No action required. No action required.

Slow-flashing orange (on 2 seconds; off 2 seconds)

Reset port from workstation. Note: The portcfgpersistentdisable command is persistent across reboots in Fabric OS v4.1. Change transceiver or reset switch from workstation. Reset port from workstation.

Fast-flashing orange (on 1/2 second; off 1/2 second) Alternating green and orange

Transceiver or port is faulty.

Port is bypassed.

Operating Information for the CP Cards


Caution: Wear a grounded ESD strap when handling a CP card. A grounding connection is available on the chassis above the power connectors (see Figure 1-1 on page 1-2). To ensure correct cooling of the chassis and provide protection from dust, install a filler panel in any slots that do not contain a CP card. Disassembling any part of a CP card voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the CP card. Allow POST to complete before performing a switch reboot or HA failover.

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The CP cards are redundant for high availability. One acts as the active CP card, actively controlling both logical switches in the SilkWorm 12000. The other acts as standby CP card in case rapid failover is required. Failover occurs as soon as the active CP card is detected to be faulty or uninstalled. If the active CP card fails or is uninstalled, the standby CP card automatically becomes the new active CP card. The configuration is mirrored to the standby CP, so that if failover occurs, the current configuration is still available. Note: Failover may cause a command in progress to fail; verify the correct completion of any commands that are in progress when a failover occurs. Allow POST to complete before issuing the hafailover command. Switch beaconing (synchronized flashing of LEDs) is not preserved through a failover.

Information about both CP cards, including which card is active, is available through the hashow command. For information about commands and whether they can be entered through the active or standby CP card, refer to the Fabric OS Reference. The switch can continue to operate while a CP card is being replaced. An illustration of the CP Card is provided in Figure 2-2 on page 2-10. Each CP card provides the following ports:

Modem serial port (labeled RS-232) The modem serial port has an RS-232 connector wired as a DTE device, and is designed to connect to a DCE device, such as a modem. Terminal serial port (also known as a console port; labeled 10101) The terminal serial port has an RS-232 signal subset connector that can be used to connect to a PC serial port or dumb terminal. Ethernet port The ethernet port has an RJ-45 connector, and is capable of speeds of 10/100 Mbps.

The active CP card controls the following services: System initialization High availability and switch drivers Name server SNMP Fabric OS Extended Fabrics Fabric Watch Remote Switch Web Tools Zoning Secure Fabric OS Performance Monitoring Note: If Secure Mode is enabled on a SilkWorm 12000, sectelnet or SSH sessions can be established to the IP addresses of the logical switches and the standby CP card but not to the active CP card. If the CP cards failover, any sectelnet/SSH sessions to the IP address of the standby CP card are automatically disconnected.

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Connecting Modems to the CP Cards


A separate modem can be connected to each modem serial port. The modems can then be connected to the same or separate telephone lines for redundancy. For installation instructions, refer to Appendix C, Setting Up and Installing Modems. Note: The SilkWorm 12000 only detects modems during power on or reboot. If a modem is connected to an operating switch, the SilkWorm 12000 must be rebooted in order to detect the modem.

Determining the Status of a CP Card


To determine the status of a CP card: 1. 2. Check the LED indicators on the CP card. For information about how to interpret the LED patterns, refer to Table 2-2 on page 2-11. Check CP card status using the slotshow and hashow commands. For additional information about these commands, refer to the Fabric OS Reference.

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Interpreting LEDs On the CP Cards


The CP card has four LEDs: CP Card Power, CP Card Status, Ethernet Link Status/Activity, and Ethernet Link Speed. See Figure 2-2 on page 2-10. Note: The LEDs patterns may temporarily change during POST and other diagnostic tests.

Power LED
!

Push top Yellow Button up to release RS-232 Modem Port

RS - 232

Status LED

IOIOI

Console Port (10101)

Link Status LED

Link 10/100 Mb/s

Ethernet Port

Link Speed LED 10/100 Mb/s

CP Card
scale: 5/16" = 1"

Ejector (2x) Yellow Ejector Button (2x)

Push bottom Yellow Button down to release

Fig. 018

Figure 2-2

Front of CP Card

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Table 2-2

CP Card LED Patterns Color of LED No light (LED is off) Steady green Status of Hardware CP card does not have incoming power. CP card has incoming power. CP card is either healthy or does not have incoming power. CP card is faulty or the switch is still booting. Recommended Action Ensure CP card is firmly seated and has power. No action required. Verify Power LED is lit.

Location of Purpose LED on Card of LED Top LED Power

Second LED

Status

No light (LED is off) Steady yellow

Ensure CP card is firmly seated and switch has completed booting. If LED is still yellow, consult switch supplier. Pull unit out and reseat. If LED continues to flash, replace unit. Check for out-of-bounds environmental condition.

Slow-flashing yellow (on 2 second; off 2 second) Fast-flashing yellow (on 1/2 second; off 1/2 second) Ethernet Link LED Status and Activity of Ethernet Link No light (LED is off)

CP card is not seated correctly or is faulty.

Environmental range exceeded.

Either CP card does not have incoming power or no ethernet link is detected.

Ensure CP card has power, ethernet cable is firmly seated, and device at other end of link is functioning. No action required.

Flickering green Ethernet link is healthy and yellow and traffic is flowing through port. Ethernet Speed LED Ethernet Link Speed No light (LED is off)

Ethernet link speed is Ensure CP card has 10 Mb/s or CP card does power. not have incoming power. Note: To force a persistent ethernet link speed, enter the ifmodeset command. Ethernet link speed is 100 Mb/s. No action required.

Steady green

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Operating Information for the Power Supplies


The SilkWorm 12000 uses up to four power supplies, with a minimum of two required to power a completely loaded chassis. The SilkWorm 12000 can continue operating while a power supply is replaced if the minimum number of power supplies are maintained. If less than four power supplies are used, they must be correctly placed in order to provide power to both sides of the chassis. The left power connector provides power to the power supplies in power supply bays #1 and #3 (color-coded blue), which provide power to the left side of the chassis (slots 1-5). The right power connector provides power to the power supplies in power supply bays #2 and #4 (colorcoded yellow), which provides power to the right side of the chassis (slots 6-10). Caution: To protect against AC failure, a minimum of one power supply in slot #1 or slot #3 and one in slot #2 or #4 is recommended. If only two power supplies are installed and they are both installed in slots corresponding to the same power cable, an accidental unplugging of that power cable will power down the entire chassis. Color coding indicates which AC switches and connectors correspond to which power supplies. Before replacing a power supply, determine whether adequate power to keep the chassis operating will be available throughout the replacement. If not, shut down both switches before continuing (see Replacing a Power Supply on page 3-25). If adequate power is abruptly lost such as through removal of a power supply, the entire switch is powered down; the power off order designated by powerOffListSet is not followed. Disassembling any part of the power supply voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the power supply.

Determining the Status of a Power Supply


To determine the status of a power supply: 1. 2. Check the LED indicators on the power supply. For information about how to interpret the LED patterns, refer to Table on page 2-14. Check power supply status using the psshow command. The power supply status displays OK, absent, faulty. If a power supply is absent or faulty, contact the switch supplier to order replacement parts, as necessary. For additional information about the psshow command, refer to the Fabric OS Reference.

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Interpreting LEDs on the Power Supplies


Each power supply has three LEDs: the top LED is the power supply Power LED, the center LED is the power supply Predictive Failure LED, and the lower LED is the power supply Fail LED. See Figure 2-3 on page 2-13. If only one AC power switch is on, the Fail LED on each of the two power supplies without power will light up. Note: The LEDs patterns may temporarily change during POST and other diagnostic tests.

Power Supply

scale: 3/16" = 1" scale: 3/8" = 1"

Locking Tab

Handle

Power LED Predictive Failure LED Fail LED


!

Front of Power Supply


Fig. 019

Figure 2-3

Power Supply

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Table 2-3 Location of LED on PS Upper LED

Power Supply LED Patterns Purpose of LED Power Color of LED No light (LED is off) Status of Hardware Power supply does not have incoming power and is not providing power to switch. Recommended Action Ensure power supply is firmly seated, switch has incoming power, both power cables are connected, and AC power switches are on. No action required.

Steady green

Power has incoming power and is providing power to switch. Power supply is either healthy or does not have incoming power.

Center LED

Predictive Failure

No light (LED is off)

Check Power LED.

Flashing orange

Power supply is about to fail due to a failing fan inside the power supply. Power supply is either healthy or does not have incoming power.

Replace power supply.

Lower LED

Fail

No light (LED is off)

Check Power LED.

Steady orange

Either the switch has power but this power supply does not (AC switch may be off), or the power supply has failed. Power supply is unable to supply power.

Ensure correct AC power switch is on and power supply is seated. If orange light continues, replace power supply. Verify incoming power meets requirements listed in Product Specifications on page A-1.

Flashing orange

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Operating Information for the AC Panel


The SilkWorm 12000 has two AC power input connectors, each with a green AC rocker switch. The left power input connector provides power to the power supplies in slots #1 and #3, and the right power input connector provides power to the power supplies in slots #2 and #4. The power input connectors and their associated power supplies are color-coded. Caution: Unplugging a single power cable can power down the entire switch, depending on which power supply slots contain power supplies.

Two detachable power cords are provided with the SilkWorm 12000 and are specific to the country in which the system is installed. The AC power switches light up green when on. Figure 2-4 shows the AC panel and the retainers used to prevent accidental disconnection of the power cords.

Clamping Screw Jack Screw (2x)

AC Power Receptacle (2x)

R WE PO

AC Switch (2x)
PO

R WE

LY PP SU

2&

SU ER OW

LY PP

&3

!
50 -60 Hz

20

0-2

A 0V

2 C1

A5

0-6

0H

AC Switch Cover (2x)

20

0-2

40

C VA

A 12

Power Cord Retainer (2x) Retainer Attaching Screw (2x)


scale: 5/16" = 1"

Clamping Screw

Fig. 014

Figure 2-4

AC Panel and Power Cord Retainers

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Operating the SilkWorm 12000

Operating Information for the Blower Assemblies


The switch is cooled by three blower assemblies located in the back of the chassis. The air enters through the vents in the non-port side of the chassis and exits from the top vent on the port side of the chassis. The chassis requires a minimum air flow of 350 cubic feet per minute (595 cubic meters per hour). The blower assemblies are hot-swappable, although two blower assemblies must remain operating at all times. If more than one blower assembly must be removed at the same time, power off the SilkWorm 12000 to prevent overheating. Note: The SilkWorm 12000 requires a minimum of two functioning blower assemblies during operation. To ensure continuous adequate cooling, maintain three operating blower assemblies at all times except for the brief period when replacing a blower assembly. The SilkWorm 12000 port cards automatically shut down if the temperature inside the chassis exceeds 75 degrees Celsius.

Caution:

Disassembling any part of the blower assembly voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the blower assembly.

Determining the Status of a Blower Assembly


To determine the status of a blower assembly: 1. 2. Check the LED indicators on the blower assembly. For information about how to interpret the LED patterns, refer to Table 2-4 on page 2-17. Check the blower assembly status by entering the fanshow command. The status for each blower assembly displays OK, absent, or faulty. If any of the blower assemblies are absent or faulty, contact the switch supplier to order replacement parts, as necessary. For additional information about the fanshow command, refer to the Fabric OS Reference.

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Interpreting LEDs On the Blower Assemblies


Each blower assembly has two LED indicators: a Power LED and a Fault LED. See Figure 2-5. Note: The LEDs patterns may temporarily change during POST and other diagnostic tests.

Table 2-4

Blower Assembly LED Patterns Recommended Action Ensure blower assembly is firmly seated and has power.

Location of Purpose Color of LED Status of Hardware LED of LED Left LED Power No light (LED is off) Blower assembly does not have incoming power.

Steady green Right LED Fault No light (LED is off)

Blower assembly has incoming power. Blower assembly is either healthy or does not have incoming power.

No action required. Ensure blower assembly has incoming power.

Steady orange Slow-flashing orange (on 2 seconds; off 2 seconds)

Blower assembly has fully or partly failed.

Replace blower assembly.

Blower assembly is not Pull unit out and reseat. If seated correctly or is faulty. LED continues to flash, replace unit. Check for out-of-bounds environmental condition, resolve any problems, then reseat unit. If LED continues to flash, replace unit.

Environmental range Fast-flashing exceeded. orange (on 1/2 second; off 1/2 second)

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scale: 1/8" = 1"

Blower Assembly

Power LED

Fault LED

Handle

scale: 1/4" = 1"

Captive Screw (2x)


Fig. 020

Figure 2-5

Front of a Blower Assembly

Operating Information for the WWN Card and Bezel


The WWN card and bezel are located at the top of the non-port side of the chassis. The WWN card provides LEDs for monitoring the chassis from the non-port side and persistently stores the following information:

The chassis serial number (used when installing software licenses) The two IP addresses assigned to the CP card slots The switch names, IP addresses, and WWNs for both logical switches

The bezel protects the card.

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Determining the Status of the WWN Card


Check the LEDs on the WWN card and verify that they reflect the actual status of the components. The WWN card is highly reliable and unlikely to fail. If it appears that a failure may have occurred, refer to Replacing the WWN Card on page 3-32 for more information on determining whether replacement is necessary.

Interpreting LEDs on the WWN Card and Bezel


The WWN card and bezel are located at the top of the non-port side of the chassis. The bezel covers the card and allows the card LEDs to shine through. The LEDs on the WWN card provide a consolidated view of the port card status, CP card status, and power supply status. See Figure 2-6 on page 2-19. If a slot has a filler panel installed, the corresponding LEDs on the WWN card do not light up. Note: If a Status or Fail LED on the WWN card flashes, the Power LED on the WWN card also flashes for increased visibility. The LED patterns may temporarily change during POST and other diagnostic tests.

Port Cards
(Slots 1-4 and 7-10) Power LED (upper LED) Status LED (lower LED)
1 2 3 4

CP Cards
(Slots 5 and 6) Power LED (upper LED)
scale: 5/16" = 1"

Power Supplies
Power LED/ Status LED

Status LED (lower LED)


5 6 7 8 9 10
pwr4 pwr3 pwr2 pwr1

Badge

Captive Screw (2x)

Fig. 021

Figure 2-6

WWN Card and Bezel

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Operating Information for the Chassis


The chassis is highly reliable and unlikely to fail. There are no LEDs specific to the chassis.

Determining the Status of the Chassis


To verify the status of the chassis: 1. 2. 3. Enter the sensorshow command to determine component and sensor status. Enter the slotshow command to determine slot status. Log into each logical switch and enter the switchshow command to determine switch status.

If it appears that a failure may have occurred, refer to Replacing the Chassis on page 3-34 for more information on determining whether replacement is necessary.

Managing Cables
The SilkWorm 12000 cables can be managed in a variety of ways, including the following:

Routed down through the cable management tray Routed out either side of the chassis Cable channels on the sides of the cabinet Patch panels

Two items are provided to assist with cable management: Cable Management Tray The Cable Management Tray is attached to the bottom of the chassis, and can be used to route the power cables and other cables down below the chassis or out the sides of the chassis. Routing the cables down through the holes in the management tray requires minimum of 3U (rack units) below the switch. Cable Guides A set of 16 cable guides are provided with the SilkWorm 12000, and can be used to organize the port cables into logical groups, such as according to port quads (sets of four neighboring ports). The cable guides are free-floating and do not attach to the chassis. The cable guides serve to keep the cables evenly spaced and to hold them away from the port cards to make card replacement easier and to prevent the cables from bending to less than the minimum bend radius. Do not route the cables in front of the air exhaust vent, which is located at the top of the port side of the chassis. Arrange the cables so that the minimum bend radius is not exceeded; for a 50-micron cable the minimum bend radius is 2 inches under full tensile load, and 1.2 inches with no tensile load. Tie wraps are not recommended for optical cables because they are easily overtightened and may break the optical cables.

Caution:

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To keep LEDs visible and make it easy to replace components, route cables down in front of the cards, not across adjacent cards or in front of the power supplies. Figure 2-7 on page 2-21 provides an example in which cables for each card are routed in front of that card and are out of the way of other components.

Figure 2-7

Effective Cable Management

Leave at least one meter of slack for each fiber optic cable. This provides room to remove and replace the port card, allows for inadvertent movement of the rack, and helps prevent the cables from being bent to less than the minimum bend radius. Use the cable guides provided with the SilkWorm 12000 to group the cables. These guides help to keep individual ports accessible by keeping the cables evenly spaced. If ISL Trunking is in use, grouping the cables by trunking group is recommended. For information about ISL Trunking, refer to the ISL Trunking Users Guide.

Interpreting POST Results


Each time the switch is powered on or reset, the switch automatically performs POST, a system check during which LED patterns may vary. To verify that POST has completed without error:

Verify that all LEDs return to a normal state after POST completes (for a description of the LED states, refer to Interpreting LEDs On the Port Card on page 2-5). If one or more LEDs do not return to a normal state, and this is not due to the switch being set to beacon, refer to the relevant LED table to identify and correct the problem. For port cards and CP cards, the slotshow command can be used to check the status of the slots. For information about turning beaconing on/off, refer to the Fabric OS Procedures Guide. Verify that the switch prompt displays when POST completes. If it does not display, POST was not successfully completed. Contact the switch supplier for support. Review the system log. Any errors detected during POST are written to the system log, which is accessible through the errshow command. For information about error messages, refer to the Diagnostic and System Error Message Reference.

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Chapter

Maintaining the SilkWorm 12000

The SilkWorm 12000 is designed to minimize the chance of failure, and does not require any regular physical maintenance. If any failure does occur, a number of components are available as field replaceable units (FRUs). The FRU components can all be replaced without special tools. Replacement instructions are provided with each replacement unit ordered. The Silk Worm 12000 can continue operating during many of the FRU replacements if the conditions specified in the procedure are followed.

Overview
This chapter provides the following information:

Environmental Status and Maintenance Commands on page 3-2 Replacing a Port Card or Filler Panel on page 3-5 Replacing a CP Card on page 3-13 Replacing a Power Supply on page 3-25 Replacing a Blower Assembly on page 3-27 Replacing the Cable Management Tray on page 3-29 Replacing the Cable Management Guides on page 3-30 Replacing the Chassis Door on page 3-31 Replacing the WWN Card on page 3-32 Replacing the Chassis on page 3-34 Replacing the 14U Rack Kit on page 3-35 Replacing the Mid-mount Rack Kit on page 3-35

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Environmental Status and Maintenance Commands


The commands listed in Table 3-1 on page 3-2 display environmental and other information. These commands provide information only, and do not interrupt traffic flow. For more information about these commands, refer to the Fabric OS Reference. Note: The environmental commands report internal temperatures within the chassis. The port cards can withstand internal temperatures of up to 75 degrees Celsius, and the CP cards can continue to operate up to 80 degrees celsius. However, the ambient temperature outside the chassis must be 40 degrees Celsius or less.

Note:

Enter commands with all lower-case characters. Environmental Status and Maintenance Commands Information Displayed

Table 3-1 Command sensorshow

tempshow psshow fanshow chassisshow slotshow errshow

Temperature readings for the port cards in the logical switch currently logged into Temperature readings for the CP cards Status and RPM of all operational fans Status of all operational power supplies Temperature readings for the port cards in the logical switch currently logged into Temperature readings for the CP cards

Status of all operational power supplies Status and RPM of all operational fans Displays serial number, time awake, and other information about each operating component. Whether each slot is occupied Switch error log, which lists the status of any marginal/failed components.

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sensorshow
Displays temperature readings for the port cards in the logical switch currently logged into, temperature readings for the CP cards, status and RPM of all operational fans, and status of all operational power supplies.
Example
switch:admin> sensorshow sensor 1: (Temperature) sensor 2: (Temperature) sensor 3: (Temperature) sensor 4: (Temperature) sensor 5: (Temperature) sensor 6: (Temperature) sensor 7: (Fan ) sensor 8: (Fan ) sensor 9: (Fan ) sensor 10: (Power Supply sensor 11: (Power Supply sensor 12: (Power Supply sensor 13: (Power Supply

is Ok, value is Ok, value is Absent is Absent is Ok, value is Ok, value is Ok, speed is Ok, speed is Ok, speed ) is Ok ) is Faulty ) is Ok ) is Faulty

is 36 C is 35 C

is is is is is

21 C 21 C 2576 RPM 2481 RPM 2463 RPM

tempshow
Displays current temperature readings for the CP cards and all the port cards belonging to the current logical switch.
Example
switch:admin> tempshow Index Slot State Centigrade Fahrenheit ========================================================= 1 5 Ok 27 80 2 6 Ok 27 80 3 7 Ok 44 111 4 8 Absent 5 9 Ok 40 104 6 10 Absent switch:admin>

psshow
Displays status of the power supplies.
Example
switch:admin> psshow Power Supply #1 is OK Power Supply #2 is OK Power Supply #3 is OK Power Supply #4 is OK

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fanshow
Displays status and RPM of the blower assemblies.
Example
switch:admin> Fan #1 is OK, Fan #2 is OK, Fan #3 is OK, fanshow speed is 2576 RPM speed is 2481 RPM speed is 2481 RPM

chassisshow
Displays information about all FRU components.
Example
switch:admin> chassisshow SW BLADE Slot: 3 Header Version: Power Consume Factor: Factory Part Num: Factory Serial Num: Manufacture: Update: Time Alive: Time Awake: ID: Part Num: Serial Num: Revision Num: CP BLADE Slot: 6 Header Version: Power Consume Factor: Factory Part Num: Factory Serial Num: Manufacture: Update: Time Alive: Time Awake: ID: Part Num: Serial Num: Revision Num:

1 -180 60-0001532-03 1013456800 Day: 12 Month: Day: 15 Month: 28 days 16 days 555-374757 234-294-12345 2734658 A.00

6 7

Year: 2001 Year: 2001

1 -40 60-0001604-02 FP00X600128 Day: 12 Month: Day: 15 Month: 61 days 16 days 555-374757 236-296-12350 2836542 A.00

6 7

Year: 2001 Year: 2001

<remaining output not shown>

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slotshow
Displays info about which slots are occupied.
Example
switch:admin> slotshow Slot Blade Type ID Status --------------------------------1 SW BLADE 2 FAULTY 2 SW BLADE 2 DISABLED 3 SW BLADE 2 ENABLED 4 SW BLADE 2 DIAG RUNNING POST2 5 CP BLADE 1 ENABLED 6 CP BLADE 1 ENABLED 7 UNKNOWN VACANT 8 SW BLADE 2 DIAG RUNNING POST1 9 SW BLADE 2 INSERTED, NOT POWERED ON 10 UNKNOWN VACANT

errshow
Displays the switch error log, which lists the status of marginal/failed components. The following example shows that the Switch 0 blower assembly has failed.
Example
sw0_155:admin> errshow Error 15 -------0x2e3 (fabos): Dec 29 15:57:34 Switch: 0, Error FW-BELOW1, 3, envFan001 (Env Fan 1) is below low boundary. current value : 0 RPM. (faulty)

Replacing a Port Card or Filler Panel


This procedure provides instructions on how to remove and replace port cards (see Figure 3-1 on page 3-7) and filler panels (see Figure 3-2 on page 3-10) from the SilkWorm 12000 switch. The following steps should be taken before removing/replacing a port card: 1. Check the LEDs. The LEDs are located on the front panel of each port card (see Figure 2-1 on page 2-5). Refer to Table 2-1 on page 2-6 for a description of the port card LEDs. Note: 2. The WWN bezel on the non-cable side of the SilkWorm 12000 also displays a power and status LED for each port card.

Establish a telnet/console session. Before replacing a port card, establish a telnet/console connection to determine a failure and verify operation after replacement. Refer to the Fabric OS Procedures Guide for information about how to check the status of hardware components using command line interface.

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3.

Check the cable slack. Make sure there is plenty of cable slack to remove a port card without optical/power/Ethernet cable obstruction.

4.

Ensure you have a valid spare part. Make sure that the part numbers match for the unit being replaced. The Fabric OS v4.x command chassisShow displays information about the port cards including part numbers (60-0001532-xx), Brocade serial numbers, and additional status. The part number of each port card is also printed on a sticker on the front panel of the card.

Time and Items Required


Time required: Less than 10 minutes Items required:

ESD (electrostatic discharge) grounding strap Workstation computer Replacement port card or filler panel Small form factor pluggable (SFP) transceivers (as needed) SFP cables (as needed)

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SilkWorm 12000 Chassis

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Port Card Removal and Replacement

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Removing a Port Card


A failed port card can be identified by inspecting the LEDs on the port card and by using Fabric OS commands to verify the status. Refer to Table 2-1 on page 2-6 for a description of the LEDs, and the Fabric OS Procedures Guide for information about how to check the status of hardware components using command line interface. Caution: Wear a grounded ESD strap when handling a port card. The chassis has a grounding connection above the power connectors (see Figure 1-1 on page 1-2). Hold the port card by the edges of the metal pan. Do not use the ejectors to hold or carry a port card. Disassembling any part of a port card or filler panel voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the port card or filler panel.

Note:

Before removing any cables from the faulty port card make a note of cable order by referring a cable to the physical port. This reduces the confusion during re-cabling. If multiple cards are being replaced, replace one card at a time to prevent confusion during the cable re-connection phase. Before replacing a port card determine if it is the entire card or the SFPs that are faulty.

To remove the port card, follow these steps: 1. 2. 3. Ensure traffic is not flowing through the port card (port LEDs should be off) prior to disconnecting cables. Disconnect any cables and SFP transceivers from the port card. Notify the switch of a hot swap request by pushing the yellow tab on each ejector in and clicking the black handles slightly open. Note: You can also send hot swap notification from the command line interface using the commands slotpoweroff and slotpoweron. Refer to the Fabric OS Procedures Guide for additional command line instructions.

4. 5.

Wait for the Power LED to turn off in response to the hot-swap request before uninstalling the port card. Lever both ejectors open to approximately 45 degrees, and pull the port card out of the chassis. Note: If you inadvertently re-latch the ejectors prior to the card being removed, wait at least one second prior to unlatching the ejectors again.

6.

If the card is not being replaced by another port card, install a filler panel to ensure correct cooling of the chassis and protection from dust. Refer to Installing a Port Card or Filler Panel on page 3-11 for instructions.

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Removing a Filler Panel


The SilkWorm 12000 accommodates two types of filler panels: one with ejectors, one without (see Figure 3-2 on page 3-10). To remove a filler panel with ejectors, follow these steps: 1. 2. 3. Push the yellow tab in on each ejector (see Figure 3-2 on page 3-10). Lever both ejectors all the way open. Slide the filler panel out of the chassis. Filler panels without ejectors are equipped with a handle. Remove the two captive screws, grasp the handle, and slide the filler panel out.

Note:

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SilkWorm 12000 Chassis

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Installing a Port Card or Filler Panel


Port cards can be installed in any combination of slots 1-4 (switch 0) and 7-10 (switch 1). The Control Processor (CP) cards occupy slots 5-6. Any slots that are not occupied by a port card (or CP card) should have a filler panel installed to ensure correct cooling of the chassis and protection from dust. Caution: Do not force the installation. If the port card or filler panel does not slide in easily, ensure it is correctly aligned inside the rail guides before continuing. Installing a port card or filler panel with incorrect alignment damages both the chassis and the replacement part. Wear a grounded ESD strap when handling a port card. The chassis has a grounding connection above the power connectors (see Figure 1-1 on page 1-2). Hold the port card by the edges of the metal pan. Do not use the ejectors to hold or carry a port card. Disassembling any part of a port card or filler panel voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the port card or filler panel.

To install the new port card (or filler panel with ejectors), follow these steps: 1. 2. Orient the port card or filler panel so that the ejectors are at the front of the chassis and the flat side of the port card or filler panel is on the left. Open the ejectors to approximately 45 degrees, align the flat side of the port card or filler panel inside the upper and lower rail guides in the slot (see Figure 3-3 on page 3-12), and slide the port card or filler panel into the slot, with slight pressure to the left, until it is firmly seated. Close the ejectors by pushing the black handles toward the center of the port card or filler panel until the ejectors lock (slight audible click). The levering action of the handles seats the port card or filler panel in the slot. To install a filler panel that does not have ejectors, align the flat side of the filler panel inside the upper and lower rail guides in the slot (see Figure 3-3 on page 3-12), then slide the filler panel into the slot (with slight pressure to the left) until it is firmly seated and tighten the two captive screws.

3.

Note:

4.

Additional steps to complete if a new port card was installed: a. Verify that the Power LED on the port card is displaying a steady green light (it may require a few seconds to turn on). If it does not turn on, ensure that the port card has power and is firmly seated. Note: b. c. The LED patterns may temporarily change during POST and other diagnostic tests.

Install SFP transceivers and cables in the port card, as required. Group and route the cables as desired. Do not route cables in front of the exhaust vent (located at the top on the port side of the chassis).

Caution:

d.

Verify the installation. For information about how to check the status of hardware components using command line interface, refer to the Fabric OS Procedures Guide.

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Replacing a CP Card
This document describes how to remove and replace a Control Processor (CP) card from the SilkWorm 12000 switch (see Figure 3-4 on page 3-14). Each SilkWorm 12000 has two CP cards: one located in slot 5 and the other in slot 6. Both logical switches in the SilkWorm 12000 can continue to operate while a CP card is replaced if the other CP card continues to operate and no failover occurs (you can prevent failover by entering the hadisable command). The active CP card is determined by the most recent failover. If you need to replace the active CP card and you are an earlier version of Fabric OS (prior to v4.1), traffic through the SilkWorm 12000 may be temporarily suspended until failover to the standby CP card is complete (a few seconds). The configuration on the active CP card is automatically mirrored to the standby CP card; this section includes steps to ensure that the new CP card boots up as the standby CP card. The new CP card automatically assumes the IP address and host name assigned to the slot. If the new CP card does not have the same firmware as the active CP card, it must be upgraded/ downgraded to the same firmware version. Caution: Disassembling any part of a CP card voids the part warranty and regulatory certifications. There are no user-serviceable parts inside a CP card. To ensure adequate system pressure for cooling purposes, leave the faulty CP card in the slot until you are ready to perform the replacement procedure.

Warning:

Use the same version of Fabric OS on both CP cards and logical switches. Using different versions may cause malfunctioning. If the replacement CP card has a different version of Fabric OS, bring both cards to the same firmware version.

Warning:

Do not attempt to replace the battery on a CP card. There is danger of explosion if the battery is incorrectly replaced or discarded. Contact the switch supplier if the real time clock begins to lose time.

Time and Items Required


Time required: Approximately 30 minutes. Items required:

ESD (electrostatic discharge) grounding strap Workstation computer Serial cable provided with the SilkWorm 12000 IP address of an FTP server for backing up the switch configuration

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SilkWorm 12000 Chassis

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Confirming a Failed CP Card


If you have not already done so, confirm the necessity of replacing the CP card before continuing. The following events may indicate that a CP card is faulty:

The Status LED on the CP card is yellow, or the Power LED is not lit. The slotshow command does not show that the CP card is enabled. The CP card does not respond to telnet commands or the serial console is not available. The hashow command indicates that the CP cards have not achieved redundancy (after 30 minutes). The calendar clock is inaccurate, or the CP card does not boot up or shut down normally. Any of the following messages display in the error log: - Slot unknown message relating to a CP slot - CP card errors or I2C time-outs - FRU: FRU_FAULTY messages for a CP card - Configuration loader messages or Sys PCI config messages - Generic system driver messages (FABSYS) - Platform system driver messages (Platform) - EM messages that indicate a problem with a CP card - Function fail messages for the CP master Note: For complete information about diagnostic and error messages, refer to the Diagnostics and System Error Message Reference.

If none of the above items are true, and you have not already confirmed the CP card failure with your switch supplier, contact your switch supplier before continuing.

Recording Critical Switch Information


The switch configuration should be backed up before you replace a CP card. To record critical switch information, follow these steps: 1. Create a serial connection to the healthy CP card: a. b. c. Disable any serial communication programs running on the workstation (such as synchronization programs). Connect a serial cable to the console port. Refer to Figure 2-2 on page 2-10. Connect other end of serial cable to a serial port on the workstation. Note: If necessary, the adapter on the serial cable can be removed to allow for a serial RJ45 connection.

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d.

Open the terminal emulator application and configure as follows: For Windows 95, 98, 2000, or NT Parameter Bits per second Databits Parity Stop bits Flow control For most UNIX systems Value 9600 8 None 1 None

Enter the following string at the prompt: tip /dev/ttyb -9600

e. 2.

When the terminal emulator application stops reporting information, press Enter.

Log into the healthy CP card as Admin, then enter 0 to log into Switch 0 (see Figure 3-5). The default password is password.
Fabric OS (cp0) cp0 Console Login: admin Password: Enter Switch Number to Login <0 or 1>: 0 SW0:admin>

Figure 3-5 3.

Sample Output for Logging into Switch 0 from a Serial Console

Enter the hashow command to determine which CP card is active (see Figure 3-6).
SW0:admin> haShow Local CP (Slot 5, CP0) : Active Remote CP (Slot 6, CP1) : Standby, Healthy HA Enabled, Heartbeat Up SW0:admin>

Figure 3-6 Note:

Sample Output for the hashow Command

Enter all remaining commands from the serial console for the active CP card, unless otherwise indicated. For more information about commands, refer to the Fabric OS Reference.

4.

If the healthy CP card is performing as the active CP card, continue with step 7 on page 3-17. If the faulty CP card is performing as the active CP card, fail over the cards as described below (see Figure 3-7 on page 3-17): a. b. c. Create a serial connection to the faulty CP card (repeat step 1 on page 15). Log into the serial console as admin and enter 0 to log into logical Switch 0. Enter the hafailover command. The healthy CP card becomes the active CP card.

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d. e.

Wait until the Status LED on the healthy CP card is no longer lit (indicates failover is complete). Enter the hashow command from the serial console for the healthy CP card to verify the failover.
Fabric OS (cp1) cp1 Console Login: admin Password: Enter Switch Number to Login <0 or 1>: 0 SW0:admin> hashow Local CP (Slot 6, CP1) : Active Remote CP (Slot 5, CP0) : Standby HA Enabled, Heartbeat Up SW0:admin> SW0:admin> hafailover Warning: This command is being run on a control processor (CP) based system and will cause the active CP to reset. This will cause disruption to devices attached to both switch 0 and switch 1 and will require that existing telnet sessions be restarted. To just reboot a logical switch on this system, use command switchreboot(1M) on the logical switch you intend to reboot. Are you sure you want to reboot the active CP [y/n]? y SW0:admin> SW0:admin> hashow Local CP (Slot 6, CP1) : Standby, Healthy Remote CP (Slot 5, CP0) : Active HA Enabled, Heartbeat Up SW0:admin>

Figure 3-7 5. 6. 7.

Logging into Switch 0 from a Serial Console, then Failing Over

Enter the version command to record the version of the active CP card. Enter the hadisable command from the active CP card to prevent failover or communication between the CP cards during the replacement. From the serial console for the healthy (and active) CP card, back up the current configuration for logical Switch 0 (see Figure 3-8 on page 3-18): a. Enter the configupload command. The configupload command uploads the switch configuration to a specified FTP server.

Note: b.

Enter the requested information at the prompts.

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8.

Log into logical Switch 1 and back up the current configuration for Switch 1 (see Figure 3-8 on page 3-18): a. b. c. d. From the serial console for the healthy CP card, enter the login command. Log in as admin and enter 1 to log into Switch 1. Enter the configupload command. Enter the requested information at the prompts.
SW0:admin> configupload Server Name or IP Address [host]: 123.456.78.90 User Name [None]: user File Name [config.txt]: config.txt Password: xxxxxx upload complete SW0:admin> SW0:admin> login cp0 login: admin Password: xxxxxx Enter Switch Number to Login <0 or 1>: 1 SW1:admin> SW1:admin> configupload Server Name or IP Address [host]: 123.456.78.90 User Name [None]: user File Name [config.txt]: config.txt Password: xxxxxx upload complete SW1:admin>

Figure 3-8

Backing Up the Configuration for Logical Switch 0 and Switch 1

Removing a CP Card
To remove a CP card, follow these steps: Caution: Wear a grounded ESD strap when handling a CP card. A grounding connection is available on the chassis above the power connectors (see Figure 3-4 on page 3-14). Hold CP cards by the edges of the metal pans, not by the ejector handles. To allow the current configuration to be copied to the new CP card, a new CP card must be installed while the other CP card is still operating.

1.

Disconnect all cables:

Modem cable from modem serial port Serial cable from terminal serial port Ethernet cable from ethernet port

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2.

Notify the switch of a hot swap request by pushing the yellow button on each ejector all the way in and clicking the black handles slightly open. Wait for the Power LED to turn off. Do not remove the CP card until the Power LED has turned off.

Caution: 3.

Lever both ejector handles open to approximately 45 degrees and pull the CP card out of the chassis. Do not force the ejector handles open. If they do not open easily, verify that the yellow buttons are pressed all the way in.

Caution:

Installing a CP Card
To install a new CP card in the slot, follow these steps: Caution: DO NOT FORCE THE INSTALLATION. If the CP card does not slide in easily, ensure it is correctly oriented and aligned in the card guides before continuing (see Figure 3-3 on page 3-12).

1. 2. 3. 4.

Open the ejector handles to approximately 45 degrees, then orient the CP card so that the handles are towards you, and the flat metal side is on the left. Align the flat metal side of the CP card inside the lower and upper card guides in the slot as shown in Figure 3-3 on page 3-12, then slide the CP card into the slot until it is firmly seated. Close the ejectors by pressing the black handles in toward the CP card until they click. Verify that the Power LED is green (may require a few seconds). If not, ensure the CP card has power, is firmly seated, and the ejectors are in the locked position. Connect the modem, serial, and ethernet cables as required to the new CP card. Caution: Do not route cables in front of the exhaust vent (located at the top on the port side of the chassis).

5.

Verifying Operation of the New CP Card


1. Verify that boot and POST are complete on the new CP card (a minimum of 3 minutes), and the CP cards have achieved failover redundancy. a. Wait until the Status LEDs on both CP cards are not lit. Note: If Fabric OS v4.0.2 or later firmware is installed on both CP cards, the Status LED on the active CP card displays yellow until the active CP card is fully operational, and the Status LED on the standby CP card displays yellow until the CP cards have achieved failover redundancy.

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b.

From the serial console for the active CP card (should still be the CP card that was not replaced), enter the hashow command, and verify that the command output includes HA Enabled Heartbeat Up and HA-state in sync. Note: If not, POST is not complete or the CP cards have not yet achieved redundancy (as shown in Figure 3-9). Wait a minute or two and re-enter the command, until you can verify that redundancy has been achieved.

SW1:admin> haShow Local CP (Slot 5, CP0) : Active Remote CP (Slot 6, CP1) : Standby, Healthy HA enabled, Heartbeat Up, HA State not in sync SW1:admin>

Figure 3-9

Sample Output for the hashow Command Before Redundancy is Achieved If hashow command indicates any errors after redundancy is achieved, contact the switch supplier.

Note:

2.

Enter the slotshow command. The command output should show the new CP card as enabled (see Figure 3-10).
SW1:admin> slotShow Slot Blade Type ID Status --------------------------------1 SW BLADE 2 ENABLED 2 SW BLADE 2 ENABLED 3 SW BLADE 2 ENABLED 4 SW BLADE 2 ENABLED 5 CP BLADE 1 ENABLED 6 CP BLADE 1 ENABLED 7 SW BLADE 2 ENABLED 8 SW BLADE 2 ENABLED 9 SW BLADE 2 ENABLED 10 SW BLADE 2 ENABLED SW1:admin>

Figure 3-10 Sample Output for the slotshow Command

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3.

Determine the version (see Figure 3-11):

For any firmware version, you can enter the version command. For Fabric OS v4.0.0c and later firmware, the firmwareshow command is available.
SW1:admin> version Kernel: 2.4.2 Fabric OS: v4.0.0 Made on: Fri Feb 1 23:02:08 2002 Flash: Fri Feb 1 18:03:35 2002 BootProm: 3.1.13b SW1:admin> SW1:admin> firmwareshow Local CP (Slot 5, CP0): Active Primary partition: v4.0.2 Secondary Partition: v4.0.2 Remote CP (Slot 6, CP1): Standby Primary partition: v4.0.2 Secondary Partition: v4.0.2 SW1:admin>

Figure 3-11 Sample Output for the version and firmwareshow Commands 4. If the firmware versions on the replacement card does not match the active CP card, bring the replacement card to the same firmware level as the active card. Check with the switch supplier for supported versions. a. Download the firmware, using either of the following command options (see Figure 3-12 on page 3-22):

Enter firmwaredownload to download the firmware to both CP cards at the same time. Enter all requested information and choose the reboot option. If the switch is running Fabric OS v4.0.2, a message displays warning you that this command causes the active CP card to reset. If this message displays, enter y to continue. Enter the firmwaredownload -s command to download the firmware to only one of the CP cards. Enter all requested information and choose the reboot option.

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For more information about the firmwaredownload command, refer to the Fabric OS Reference.
SW1:admin> firmwaredownload Server Name or IP Address: 123.456.78.90 User Name: user File Name: /v4.0.2/release.plist Password: xxxxxx Full Install (Otherwise upgrade only) [Y]: Do Auto-Commit after Reboot [Y]: Reboot system after download [N]: y Start to install packages...... dir ################################################## terminfo ################################################## <some output not shown> glibc ################################################## sin ################################################## Write kernel image into flash. file verification SUCCEEDED Firmwaredownload completes successfully. SW1:admin>

Figure 3-12 Sample Output for the firmwaredownload Command 5. Verify the reboot is complete and the CP cards have achieved failover redundancy. a. b. Wait until the Status LEDs on both CP cards are not lit. Enter the hashow command, and verify that the command output includes HA Enabled Heartbeat Up. If not, wait a minute and reenter the command, until you have verified that redundancy is achieved.

6. 7. 8.

Enter the version or firmwareshow command to verify the firmware version has been updated (see Figure 3-11 on page 3-21). Create a serial connection to the new CP card (instructions provided in step 1 on page 3-15). Log into the new CP card as Admin, entering 0 to log into logical Switch 0 (see Figure 3-13).
Fabric OS (cp1) cp1 Console Login: admin Password: Enter Switch Number to Login <0 or 1>: 0 SW0:admin>

Figure 3-13 Sample Output for Logging into Switch 0 from a Serial Console 9. From the serial console for the new CP card, enter the hafailover command to fail the active CP card over to the new CP card.

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10. Verify that the configuration has successfully propagated to the new CP card by checking any configuration parameters for which you have specified non-default values. To do this, enter the configshow command followed by a text string (in quotes) that relates to the parameter. For example, configshow fabric. This limits the command output to entries that contain that text string (see Figure 3-14). Note: Entering the configshow command without a filter prints out approximately 1000 lines. For more information about this command refer to the Fabric OS Reference.

SW0:admin> configshow fabric fabric.domain:5 fabric.ops.BBCredit:16 fabric.ops.E_D_TOV:2000 fabric.ops.R_A_TOV:10000 fabric.ops.dataFieldSize:2112 fabric.ops.mode.fcpProbeDisable:0 fabric.ops.mode.isolate:0 fabric.ops.mode.longDistance:0 fabric.ops.mode.noClassF:0 fabric.ops.mode.tachyonCompat:0 fabric.ops.mode.unicastOnly:0 fabric.ops.mode.useCsCtl:0 fabric.ops.mode.vcEncode:0 <remaining output not shown> SW0:admin>

Figure 3-14 Sample Output for the configshow command with the fabric as filter 11. If the switch configuration does not appear to have replicated correctly, download the switch configurations that were backed up earlier (refer to step 7 and step 8 on page 3-18). Refer to Figure 3-15 on page 3-24 for a sample of the output for downloading the switch configurations. a. b. Enter the switchdisable command to disable the current logical switch (should still be Switch 1). Enter the configdownload command and enter the requested information. Note: If the switch is running Fabric OS v4.0.2, a message displays cautioning you about downloading the correct configuration file. If this message displays, enter y to continue.

c. d.

Once the configuration has been downloaded, enter the switchenable command. Log into Switch 0, then repeat step a - step c above.

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SW0:admin> switchdisable SW0:admin> configdownload Server Name or IP Address [host]: 123.456.78.90 User Name [None]: user File Name [config.txt]: config.txt Password: xxxxxx Committing configuration...done. download complete SW0:admin> SW0:admin> switchenable 10 9 8 7 6 5 4 3 2 1 fabric: Principal switch fabric: Domain 1 SW0:admin> login cp1 login: admin Password: Enter Switch Number to Login <0 or 1>: 1 SW1:admin> SW1:admin> switchdisable SW1:admin> configdownload Server Name or IP Address [host]: 123.456.78.90 User Name [None]: user File Name [config.txt]: config.txt Password: xxxxxx Committing configuration...done. download complete SW1:admin> switchenable 10 9 8 7 6 5 4 3 2 1 fabric: Principal switch fabric: Domain 1 SW1:admin>

Figure 3-15 Sample Output for Downloading Configuration to Both Logical Switches 12. Pack the old CP card in the packaging provided with the new card, and contact the switch supplier to determine the return procedure.

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Maintaining the SilkWorm 12000

Replacing a Power Supply


Use this procedure to remove and install a power supply. The SilkWorm 12000 can continue operating during the replacement if at least one power supply continues operating for every four port cards installed. A minimum of two power supplies are recommended. Note: You do not need to notify the SilkWorm 12000 of a hot swap request for a power supply. The power supply bays are isolated; power supply filler panels are not required to ensure correct air flow.

The left power connector provides power to the power supplies in slots #1 and #3, and the right power connector provides power to the power supplies in slots #2 and #4. The power connectors and the power supply slots are color-coded to identify which power connectors provide power to which power supply slots. See Figure 1-2 on page 1-3 for power supply location. For information about how to check the status of hardware components using command line interface, refer to the Fabric OS Procedures Guide. Caution: To protect against AC failure, a minimum of one power supply in slot #1 or slot #3 and one in slot #2 or #4 is recommended. If only two power supplies are installed and they are both installed in slots corresponding to the same power cable, unplugging a single power cable will power down the entire chassis. If adequate power is abruptly lost such as through removal of a power supply, the entire switch is powered down; the power off order designated by powerOffListSet is not followed. Disassembling any part of the power supply voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the power supply.

Time and Items Required


Time Required: Less than 5 minutes. Items required: None.

Procedure
1. Determine whether adequate power to keep the chassis operating will be available throughout the replacement. If adequate power will NOT be consistently available, shut down the switches gracefully as follows: a. b. c. d. Open a telnet session to the active CP card and log into Switch 1 as Admin. Enter the switchshutdown command. After the message Cleaning up kernel modules.....Done displays, repeat step a through step c for Switch 0. Power off the chassis: Flip both AC power switches to the off position (the 0 on the switch).

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Maintaining the SilkWorm 12000

2.

Remove the current power supply from the chassis. See Figure 3-16 on page 3-26. a. b. Push the locking tab in toward the power supply, then pull the handle out and down and use the handle to pull the power supply out of the chassis. Support the power supply from underneath while removing it from the chassis.

3.

Install the new power supply. Caution: Do not force the installation of the power supply. If the part does not install easily, ensure it is properly oriented.

a. b. 4. 5.

Orient it so the handle is toward the front of the chassis and the LEDs are on the left, unlock the handle, then insert the power supply into the slot and push the handle up until it clicks. Verify the power supply is seated by pulling gently on the handle.

Verify the top LED on the power supply displays a steady green light. If it does not, ensure both power cables are plugged in and both AC switches are flipped to 1 (AC switch lights up green). If the chassis was powered down, flip both AC power switches to 1. The AC power switches light up green when power is being supplied, and the SilkWorm 12000 performs POST (power-on self-test) by default.
SilkWorm 12000 Chassis
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scale: .13865" = 1"


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Fig. 002

Figure 3-16 Power Supply Removal and Replacement

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Maintaining the SilkWorm 12000

Replacing a Blower Assembly


This procedure provides instructions for replacing a SilkWorm 12000 blower assembly. The SilkWorm 12000 requires a minimum of two operating blower assemblies, and can continue operating during the replacement only if the other two blower assemblies continue to operate. If more than one blower must be powered off, power off the SilkWorm 12000 to prevent overheating. Warning: The SilkWorm 12000 requires a minimum of two operating blower assemblies at all times. To ensure continuous adequate cooling, maintain three operating blower assemblies at all times except for the brief period when replacing a blower assembly. The port cards automatically shut down if the internal temperature range is exceeded.

Caution:

Disassembling any part of the blower assembly voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the blower assembly.

Time and Items Required


Time required: Less than 5 minutes. Item required: #2 straight screwdriver

Procedure
1. Before removing the blower assembly, verify the other two assemblies are functioning correctly. The blower assembly Power LED should be steady green and the Fault LEDs should not be lit (see Figure 3-17 on page 3-28 for LED locations). For information about how to check the status of hardware components using command line interface, refer to the Fabric OS Procedures Guide. Remove the blower assembly from the chassis. Caution: a. b. 3. Support the blower assembly from underneath while removing it from the chassis.

2.

Use the screwdriver to loosen the self-retaining screws at top and bottom of blower assembly. Push in the top of the handle, then pull out the lower part and pull the blower out of the chassis.

Install the new blower assembly in the chassis. Caution: Do not force the installation. If the blower assembly does not slide in easily, ensure it is properly oriented before continuing with the installation.

a. b. c. d.

Orient the blower assembly as shown in Figure 3-17 and slide into the chassis, pushing firmly to ensure it is seated. Verify that Power LED displays a green light; if not, ensure blower assembly is correctly seated. Push the top of the handle into the recess. Tighten the self-retaining screws to finger-tight.

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Maintaining the SilkWorm 12000

SilkWorm 12000 Chassis

1 2 3 4 5 6 7 8 9 10
pw r4 pw r3 pw r2 pw r1

Captive Screw (2x)

scale: 5/32" = 1"

Blower Assembly
Fig. 007

Figure 3-17

Non-port Side of SilkWorm 12000 (shown with one blower assembly uninstalled)

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Maintaining the SilkWorm 12000

Replacing the Cable Management Tray


This procedure provides instructions for replacing the cable management tray for the SilkWorm 12000. The SilkWorm 12000 can continue to operate during the installation. Caution: Do not use a power screwdriver on the cable management tray.

Time and Items Required


Time required: Less than 5 minutes. Item required: #2 Phillips screwdriver
scale:.13865" = 1"

SilkWorm 12000 Chassis


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Cable Management Tray Attaching Screw (2x) Ground Strap Connector


Fig. 026

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0-2

40

C VA

A 12

50

Figure 3-18 Cable Management Tray

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Maintaining the SilkWorm 12000

Procedure
1. Uninstall the current cable management tray, if still installed (see Figure 3-18 on page 3-29). a. b. c. 2. Pull any cables out of the tray. Unscrew the two screws holding the tray to the chassis (see Figure 3-18 on page 3-29 for location of screws) and save for reuse. Rotate the front of the tray down, then lift the back to disengage tabs on back from chassis.

Install the new cable management tray. a. b. c. Orient tray as shown in Figure 3-18 and insert the two tabs on underside of tray into the two slots at the bottom of the AC panel, then rotate front of tray upward until it locks into place. Position and tighten the two screws saved from step 1b. Arrange the cables through or along the tray as required. Routing the power cables out each side of the chassis is recommended.

Note:

Replacing the Cable Management Guides


The cable guides can be used to organize the port cables into logical groups, such as according to port quads (sets of four neighboring ports). The cable guides are free-floating and do not attach to the chassis. The cable guides also serve to keep the cables evenly spaced and hold them away from the port card to prevent the cables from bending to less than the minimum bend radius.

Caution

Do not route the cables in front of the air exhaust vent (located at the top of the front of the chassis). The minimum bend radius for a 50-micron cable is 2 inches under full tensile load, and 1.2 inches with no tensile load. Tie wraps are not recommended for optical cables, because they are easily overtightened.

To use the cable management guides, orient the guides horizontally and insert the cables into the holes, using a separate hole for each cable.

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Maintaining the SilkWorm 12000

Cable Management Guide

scale: .50" = 1"

Fig. 029

Figure 3-19 Cable Management Guide

Replacing the Chassis Door


This procedure provides instructions for replacing the chassis door on the SilkWorm 12000. Note: The chassis door is required to ensure the SilkWorm 12000 meets EMI and other regulatory certifications.

Time and Items Required


Time required: Less than 5 minutes Items required: Chassis door

Procedure
1. Remove the current door from the chassis. See Figure 3-20 for the following steps. a. b. c. Open the door to a 90 degree angle. Push the lever on the spring-loaded pin on the upper hinge up and into the notch in the hinge. Push the lever on the spring-loaded pin on the lower hinge down and into the notch in the hinge, supporting the door to prevent it from falling.

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Maintaining the SilkWorm 12000

To Release
Door portion of upper hinge with pin in notch

To Lock
Door portion of upper hinge with pin out of notch (Pin released)

Chassis portion of upper hinge


Fig. 011

Figure 3-20 Door and Chassis Portion of Upper Door Hinge 2. Install the new door in the chassis. a. b. c. Ensure that the levers on the spring-loaded pins on both hinges are pushed into the notches. Align the spring-loaded pins with the chassis portion of the hinges. Release the pins by pushing the levers out of the notches.

Replacing the WWN Card


The WWN card is highly reliable. Before replacing the WWN card, verify the replacement is necessary. Instructions are provided with the replacement chassis. For versions of Fabric OS prior to v41.0, replacing the WWN card requires power cycling the SilkWorm 12000. Caution: If the WWN card does fail, do not remove it until the replacement card has been received. Follow the instructions provided with the new WWN card. Do not reboot the switch with a failed or missing WWN card.

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Verifying Necessity of Replacement


Ensure the current card is firmly seated when performing troubleshooting steps, and contact your support provider if you have any questions about whether the card should be replaced. Any of the following events may indicate that the card requires replacement: Visible mechanical damage to the WWN card Any of the Status LEDs on the WWN card do not reflect the actual status of the components Problems viewing or modifying the data stored on the WWN card (see Data Stored on the WWN Card, below) Error messages regarding WWN units #1 or #2 (see Messages That May Indicate WWN Card Failure, below)

Data Stored on the WWN Card


The following data is stored on the WWN card. Difficulty retrieving or modifying this data may indicate WWN card failure. Table 3-2 Data WWN values License keys Data about the chassis and WWN card Ethernet and fibre channel IP address information for the CP (control processor) cards History log information Names of logical switches Data Stored on the WWN Card Related Commands wwn, chassisshow licenseshow, licenseadd, licenseremove chassisshow ipaddrshow, ipaddrset historyshow, historylastshow switchname

Messages That May Indicate WWN Card Failure


If the error log or serial console display error messages indicating problems with WWN units #1 or #2, the WWN card may have failed. WWN units #1 and #2 correspond to information specific to the WWN card, and are displayed by the chassisshow command. Note: WWN units #1 and #2 do not correspond to the WWNs for logical switches 0 and 1. For more information about error messages, refer to the Diagnostics and System Error Message Reference.

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Maintaining the SilkWorm 12000

Table 3-3

Messages That May Indicate WWN Card Failure Sample Error Message 0x24c (fabos): Switch: 0, error EMI2C_TIMEOUT, 2, WWN 1 I2C timed out: state 0x4 0x24c (fabos): Switch: 0, Critical EMWWN_UNKNOWN, 1, Unknown WWN #2 is being faulted 0x24c (fabos): Switch: 0, Error EMWWN_ABSENT, 2, WWN #1 not present 0x24c (fabos): Switch: 0, Error EMHIL_FAIL, 2, HIL Error: hilSetFruHistory failed, rc=-3 for SLOT 3

Type of Message WWN unit #1 or #2 fails its FRU (field replaceable unit) header access WWN unit #1 or #2 is being faulted

WWN unit #1 or #2 is not present or is not accessible Writing to the FRU history log (hilSetFruHistory) has failed

Replacing the Chassis


The SilkWorm 12000 chassis is highly reliable. Before replacing the chassis, verify the replacement is necessary. Instructions are provided with the replacement chassis. Replacing the chassis requires powering off the SilkWorm 12000, disconnecting all cables, and gaining root access to the SilkWorm 12000. Caution: Disassembling any part of the chassis voids the part warranty and regulatory certifications. There are no user-serviceable parts inside the chassis. Follow the backup instructions provided with the new chassis.

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Verifying Necessity of Replacement


Before replacing the chassis, verify the replacement is necessary. Ensure the components are firmly seated when troubleshooting, and contact your support provider if you have any questions about whether the chassis should be replaced. Any of the following events may indicate that the chassis requires replacement: Visible mechanical damage to the chassis, including damage to sheet metal or card guides that prevents correct installation of a component Bent or damaged connectors on the main backplane (the surface inside the chassis to which CP cards and port cards connect) or on the blower backplane (the surface to which the blower assemblies connect) One or more SilkWorm 12000 components (such as a power supply, blower assembly, port card, CP card, or WWN card) do not function properly even after the component is replaced An AC power switch shuts off automatically even though all power supplies are removed from the chassis The psshow or fanshow commands continue to show a faulty component even though the component has been replaced The slotshow command continues to show a faulty CP card or port card even though the card has been replaced

Replacing the 14U Rack Kit


The 14U Rack Kit can be used to install the SilkWorm 12000 in a 19-inch wide EIA (Electronics Industry Association) rack. It is compatible with both round and square-holed rails. Instructions are provided with the kit.

Replacing the Mid-mount Rack Kit


The Mid-mount Rack Kit can be used to install the SilkWorm 12000 in a Telco (telecommunications) rack. It is compatible with rack rails that are either 3 inches or 5 inches wide. Instructions are provided with the kit.

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Maintaining the SilkWorm 12000

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SilkWorm 12000 Hardware Reference Manual

Appendix

Product Specifications

The SilkWorm 12000 is designed to operate in standard business environments, and meets all required regulatory specifications.

Overview
This appendix provides the following information:

SilkWorm 12000 Components on page A-2 Physical Dimensions on page A-2 SilkWorm 12000 and Component Weights on page A-3 Facility Requirements on page A-3 Power Specifications on page A-4 Power Cord Specifications on page A-4 Environmental Requirements on page A-7 General Specifications on page A-8 Data Transmission Ranges on page A-9 Port Card Specifications on page A-9 CP Card Specifications on page A-10 POST and Boot Specifications on page A-12 Regulatory Compliance Specifications on page A-13

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A-1

Product Specifications

SilkWorm 12000 Components


The SilkWorm 12000 consists of the following components:

A 14U chassis, designed to be mounted in a standard 19-inch rack. Up to three SilkWorm 12000 switches may be mounted in a standard 42U rack. Port cards in configurations of two, four, or eight cards per chassis, with: - 16 optical or copper ports per card, compatible with SFPs (small form factor pluggable media) Two CP cards, each with: - One modem serial port (labeled RS -232) with a DB-9 connector (full RS-232) - One terminal serial port (labeled 10101) with a DB-9 connector (RS-232 signal subset) - One IEEE compliant RJ-45 connector for use with a 10/100 Mbps ethernet connection - A real-time clock (RTC) with a 10-year battery Four power supplies with built-in fans. The power supplies plug into internal blind-mate connectors when installed in the chassis. Two AC power inlet connectors with AC power switches (power panel). Some chassis have a housing over the AC switches to prevent them from being accidentally powered off. A WWN card and bezel. There are two versions of the WWN card; one is attached to the chassis by screws and the other version is held on by the pressure applied by the bezel against the pad on the card face. Three blower assemblies for forced-air cooling that flows from the blower side of the chassis to the port side of the chassis. The fans provide adequate cooling for the maximum switch power rating of 102 Watts.

Illustrations are provided in Chapter 2, Operating the SilkWorm 12000.

Physical Dimensions
The dimensions of the SilkWorm 12000 are listed in the following table. Table A-1 Dimension Height Depth Depth with Door Width Physical Specifications Value < 14U (61.2 cm; 24.11 inches) 70.9 cm (27.9 inches) 72.9 cm (28.7 inches) 43.7 cm (17.2 inches)

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SilkWorm 12000 Hardware Reference Manual

Product Specifications

SilkWorm 12000 and Component Weights


The weight of a fully loaded SilkWorm 12000, as well as the weights of individual components, are listed in the following table. Table A-2 Component Fully Loaded Chassis Empty Chassis Door Blower Assembly Power Supply WWN Bezel CP Card Port Card Card Filler Panel Cable Management Tray Component Weights Value Approx. 250.0 pounds (114 kg) 104.0 pounds (47.1 kg) 7.6 pounds (3.4 kg) 8.8 pounds (4 kg) 7.0 pounds (3.2 kg) 0.6 pounds (0.27 kg) 5.6 pounds (2.5 kg) 8.6 pounds (3.9 kg) 3.2 pounds (1.6 kg) 0.6 pounds (0.27 kg)

Facility Requirements
The facility where the SilkWorm 12000 is in use must meet the following requirements to provide for correct operation:

Power requirements for a physical inlet: - Input Power Requirements: 200-240 VAC, 12A, 50-60 Hz - Recommended Power Connector: IEC 320, EN60320 C19-Angled, 16A/250VAC Adequate supply circuit, line fusing, and wire size, as specified by the electrical rating on the chassis nameplate. An air flow of at least 350 cubic feet per minute, available in the immediate vicinity of the SilkWorm 12000. The power specifications listed in Table A-3 on page A-4. The environmental specifications listed in Table 0-1 on page A-7. The electrical interference must be less than the levels stated in the standards listed in Table A-5, under Immunity (on page A-8). If the SilkWorm 12000 will be installed in an EIA rack: - Ensure that all equipment installed in the rack has a reliable branch circuit ground connection, and does not rely on a connection to a branch circuit, such as a power strip. - Ensure that the rack is balanced and mechanically secured to ensure stability in the event of an earthquake. - Verify that the additional equipment does not exceed the racks weight limits.

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A-3

Product Specifications

Power Specifications
Warning: To remove all power from the SilkWorm 12000, you must disconnect both power cables.

The power supplies are universal and capable of functioning worldwide without using voltage jumpers or switches. They meet IEC 61000-4-5 surge voltage requirements and are auto-ranging in terms of accommodating input voltages and line frequencies. Each power supply has its own built-in fan for cooling, pushing the air toward the port side of the chassis. The power specifications listed in Table A-3 are calculated for fully loaded systems with four power supplies. A fully loaded system has eight 16-port cards, two CP cards, and three blower assemblies. . Table A-3 Power Specifications Value IEC 320, EN60320, C20, 16A/250VAC 1 KW 200 - 240 VAC, single phase 50 - 60 Hz Active power factor correction per IEC1000-3-2 64 ports: maximum of 1080 Watts, 3690 BTU/hr 128 ports: maximum of 1960 Watts, 6700 BTU/hr 40 Amps Peak, 1/2 cycle Thermal circuit breaker 2.74 in. wide, 4.86 in. high, 13.50 in. long

Specification Power receptacle Total power available from each power supply Input voltage Input line frequency Harmonic distortion Heat output (BTU rating) Maximum inrush current per power cord Input line protection Power supply dimensions

Power Cord Specifications


The type of SilkWorm 12000 power cord provided with the chassis depends on the country of use. To order a power cord, contact the switch supplier. For all types of power cords, the end that connects to the SilkWorm 12000 chassis has an IEC 60320/ C19 cable connector. The power connector on the SW12000 chassis is an IEC 60320/C20.

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SilkWorm 12000 Hardware Reference Manual

Product Specifications

Table A-4 lists the power cords specifications for different countries. Table A-4 International Power Cord Lista Receptacle Style NEMA L6-20 North America CEE-7/7 Continental Europe BS-1363 UK AS 3112 Australia / New Zealand IEC-60309 230 VAC, 16A

Argentina Australia Austria Bahrain Belgium Brazil Chile China, Peoples Rep. Czech, Rep. of Denmark Egypt England Finland France Germany Greece Hong Kong Hungary India Indonesia Ireland, Rep. of (S.) Israel Italy Japan Korea, South Malaysia Mexico X Alternate X X X X X X X X X X X X X X X

X X X X X X

X X X Recommended

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Product Specifications

Table A-4 International Power Cord Lista Receptacle Style NEMA L6-20 North America CEE-7/7 Continental Europe BS-1363 UK AS 3112 Australia / New Zealand IEC-60309 230 VAC, 16A

Monaco Netherlands New Zealand No. Ireland Norway Poland Portugal Puerto Rico Russia Saudi Arabia Scotland Singapore South Africa Spain Sweden Switzerland Taiwan Turkey United Arab Emirate United Kingdom / Ireland United States Venezuela Yugoslavia a. X X X X

X X X X X X X

X X X X X X X X

X X X X

X Regulatory compliance may not be complete for some countries listed. See Regulatory Compliance Specifications on page A-13.

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SilkWorm 12000 Hardware Reference Manual

Product Specifications

Environmental Requirements
The following table lists the environmental operating ranges for the SilkWorm 12000. The requirements for non-operating conditions are also provided for acceptable storage and transportation environments. Table 0-1 Condition Ambient Temperature Humidity
a

Environmental Requirements Acceptable Range During Operation 0 to 40 Celsius outside switch (50 to 104 Farenheit) 20% to 85% RH non-condensing, at 40 Celsius, with maximum gradient of 10% per hour Up to 3 km (10,000 ft.) above sea level 4G, 11MS duration, half-sine wave 5G, 0-3 kHz at 1.0 octave/minute 350 cu. ft./min. (0.00059 cu. meter/hr) 64 ports: 3690 BTU/hr 128 ports: 6700 BTU/hr Acceptable Range During NonOperation -25 to +70 Celsius outside switch (-13 to 158 Farenheit) 10% to 85% RH non-condensing, at 70 Celsius 0 to 12 km (40,000 ft.) above sea level 20G, 11MS duration, sq. wave 10G, 0-5 kHz at 1.0 octave/min. None required. Not applicable

Altitude Shock Vibration Air flow Heat Dissipation

Note:

The 0 - 40 Celsius range applies to the ambient air temperature at the air intake vents on the nonport side of the switch. The temperature inside the switch can be up to 75 Celsius during switch operation. If the internal temperature range exceeds the operating ranges of the components, the LEDs, error messages, and Fabric Watch alerts will indicate a problem. Enter the tempshow or Fabric Watch commands to view temperature status.

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Product Specifications

General Specifications
The SilkWorm 12000 is compliant with United States and International safety and EMC (Electromagnetic Compatibility) standards. The following table lists the general specifications for the SilkWorm 12000. Table A-5 General Specifications Description F_Port, FL_Port, and E_Port Emissions An operating SilkWorm 12000 conforms to the emissions requirements specified by the following regulations: FCC Rules & Regulations, Part 15 subpart B, Class A CISPR22 Class A EN55022 Class A VCCI Class A ITE AS/NZS 3548 Class A CNS13438 Class A ICES-003 Class A Immunity System architecture System processor ANSI fibre channel protocol Modes of operation Fabric initialization FC-IP (IP over fibre channel) Aggregate I/O bandwidth Port to port latency Routing capacity IEC 61000-4-2 Severity Level 3 for Electrostatic Discharge IEC 61000-4-3 Severity Level 3 for Radiated Fields IEC 61000-4-4 Severity Level 3 for Fast Transients IEC 61000-4-5 Severity Level 3 for Surge Voltage IEC 61000-4-6 Conducted Emissions IEC 61000-4-11 Voltage Variations

Specification Configurable port types EMC (electromagnetic compatibility)

Non-blocking shared-memory IBM Power PC 405GP, 200 MHz CPU FC-PH (Fibre Channel Physical and Signalling Interface standard) Fibre Channel Class 2, Class 3, and Class F Complies with FC-SW 5.0 Complies with FC-IP 2.3 of the FCA profile Per port: 4 Gbit/sec, running at 2 Gbit/sec, full duplex Per port card: 64 Gbit/sec, all 16 ports at 2 Gbit/sec, full duplex Less than 2 microseconds with no contention (destination port is free) A minimum aggregate routing capacity of four million frames per second is provided for Class 2, Class 3, and Class F frames in a 64port switch.

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SilkWorm 12000 Hardware Reference Manual

Product Specifications

Data Transmission Ranges


Table A-6 provides the data transmission ranges for different cable types and port speeds. Table A-6 Port Speed 1 Gbit/sec 1 Gbit/sec 1 Gbit/sec 2 Gbit/sec 2 Gbit/sec 2 Gbit/sec Laser Data Transmission Ranges Cable Size (microns) 50 62.5 9 50 62.5 9 Short Wavelength 1,640 feet (500 meters) 984 feet (300 meters) N/A 984 feet (300 meters) 492 feet (150 meters) N/A Long Wavelength N/A N/A 6.2 miles (10 km) N/A N/A 10 km (6.2 miles) without an Extended Fabrics license; 50 to 100 km with an Extended Fabrics license.

Port Card Specifications


Port card specifications only include specifications for the fibre channel ports.

Fibre Channel Port Specifications


The fibre channel ports in the SilkWorm 12000 support full duplex link speeds at 2.125 or 1.0625 Gbit/ sec inbound and outbound, automatically negotiating to the highest common speed of all devices connected to the port. Each port has a SerDes (serializer/de-serializer) which accepts 10-bit wide parallel data and serializes it into a high-speed serial stream. The parallel data is expected to be 8B/ 10B encoded data or equivalent. The ports are compatible with optical SWL (short wave-length: 780-850 nm) and optical LWL (long wave-length: 1270-1350 nm) SFPs (small form factor pluggable media) and SFP-compatible cables. The strength of the signal is determined by the type of SFP in use. The ports are universal and self-configuring, and are capable of becoming F_Ports (fabric ports), FL_Ports (fabric loop enabled), or E_Ports (expansion ports). The ports meet all required safety standards. For a listing of these standards, see Regulatory Compliance Specifications on page A-13.

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Product Specifications

CP Card Specifications
CP card specifications include:

Memory Specifications on page A-10 Battery Specifications on page A-10 Terminal Serial Port Specifications on page A-10 Modem Serial Port Specifications on page A-11

Memory Specifications
Each CP card has the following memory:

Main memory: 256 MB SDRAM (32 Bits wide) Flash memory: - User flash: 16MB of 16-bit wide memory, stored in two 8MB banks - Compact flash: 256MB, partitioned in two 128MB sections Boot flash: 512K bytes of 8-bit for system boot

The centralized memory maximizes the overall switch throughput by guaranteeing full transmit and receive bandwidth to all fibre channel ports at all times.

Battery Specifications
The CP card has a lithium carbon-monoflouride coin cell battery type Rayovac BR1225,

specification 3.0 volt, 50 mAh.


Warning: Do not attempt to replace the real time clock (RTC) battery on the CP card. There is danger of explosion if the battery is incorrectly replaced or disposed of. Contact the SilkWorm 12000 supplier if the real time clock begins to lose time.

Terminal Serial Port Specifications


Each CP card provides a three wire Terminal Serial Port (labeled 10101) that has a DB-9 male connector and an RS-232 signal subset (see Figure 2-2 on page 2-10 for location of port). Note: To provide dust and ESD protection, keep the cover on the serial port whenever the port is not in use. The terminal serial port is intended primarily for use during the initial setting of the IP address and for service purposes.

The Terminal Serial Port can be used to connect to a computer workstation or terminal without connecting to the fabric. The terminal device should be configured to 9600 baud, 8 data bits, no parity, 1 stop bit, with no flow control.

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SilkWorm 12000 Hardware Reference Manual

Product Specifications

A 10 ft. (3.0 m) serial cable is provided with the switch; it can be converted from a DB-9 serial cable to an RJ-45-style serial cable by removing the adapter on the end of the cable. The Terminal Serial Port requires a straight through serial cable with a female 9-pin subminiature-D connector. Use the pinouts listed in the following table. Table A-7 PIN 1 2 3 4 5 6 7 8 9 Terminal Serial Port Pinouts Description ---Transmit Data Receive Data ---Logic Ground ------------Signal ---TxData RxData ---GND -------------

Modem Serial Port Specifications


Each CP card has a Modem Serial Port (labeled RS-232) with a fully RS-232 compliant DB-9 connector (see Figure 2-2 on page 2-10 for location of port). Note: For dust and ESD (electrostatic discharge) protection, keep the cover on the serial port whenever the port is not in use.

The modem port can be used for attaching a modem to each CP card. The SilkWorm 12000 detects modems only during the power-on or reboot sequences, and automatically initializes them for operation. If modems are connected to an operating switch, a power on/off cycle, reboot, or fast reboot is required in order to detect the modem(s). If both modems are connected to the telephone line by a Y cable, the active CP card answers on the first ring; if the active CP card fails to answer, the standby CP card answers on the 7th ring. The pinouts for the modem serial port are shown in Table A-8. Table A-8 PIN 1 2 3 4 5 Modem Serial Port Pinouts Description Data Carrier Detect Receive Data Transmit Data Data Term Ready Logic Ground Signal DCD RxData TxData DTR GND

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Product Specifications

Table A-8 PIN 6 7 8 9

Modem Serial Port Pinouts (Continued) Description Data Set Ready Request to Send Clear to Send Ring Indicator

Signal DSR RTS CTS RI

POST and Boot Specifications


The SilkWorm 12000 performs POST by default each time the chassis is powered on (cold boot) or the SilkWorm 12000 is rebooted or reset. The SilkWorm 12000 can be rebooted using the switchreboot, reboot, or fastboot commands. The fastboot command reboots the switches without running POST. If the active CP card is rebooted, it fails over to the other CP card.

POST
The success/fail results of the diagnostic tests that run during POST can be monitored through LED activity, the error log, or a command-line interface. POST requires a minimum of three minutes to complete (time may vary depending on devices connected to SilkWorm 12000). POST includes the following steps: 1. 2. 3. 4. Preliminary POST diagnostics are run. Operating system is initialized. Hardware is initialized. Diagnostic tests are run on several functions, including circuitry, port functionality, ability to send and receive frames, all aspects of memory, parity, statistics counters, and serialization.

Boot
Boot completes in a minimum of three minutes if POST is run. In addition to POST, boot includes the following steps after POST is complete: 1. 2. 3. 4. 5. 6. Universal port configuration is performed. Links are initialized. Fabric is analyzed. If any ports are connected to other switches, the switch participates in a fabric configuration. The switch obtains a domain ID and assigns port addresses. Unicast routing tables are constructed. Normal port operation is enabled.

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SilkWorm 12000 Hardware Reference Manual

Product Specifications

Regulatory Compliance Specifications


Regulatory compliance specifications includes the following:

FCC Warning (USA only) on page A-13 VCCI Statement on page A-14 CE Statement on page A-14 Canadian Requirements on page A-14 Laser Compliance on page A-15 RTC Battery on page A-15 Electrical Safety on page A-15 Regulatory Certifications on page A-16

FCC Warning (USA only)


This equipment has been tested and complies with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the users own expense.

Korean RRL EMC Statement

Taiwanese BSMI EMC Statement

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A-13

Product Specifications

VCCI Statement
This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

CE Statement
Warning: This is a class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.

The standards compliance label on the SilkWorm 12000 contains the CE mark, which indicates that this system conforms to the provisions of the following European Council directives, laws, and standards:

Electromagnetic Compatibility (EMC) Directive 89/336/EEC and the Complementary Directives 92/31/EEC and 93/68/EEC. Low Voltage Directive (LVD) 73/23/EEC and the Complementary Directive 93/68/EEC. EN50082-2/EN55024:1998 (European Immunity Requirements) - EN61000-3-2 - EN61000-3-3

Canadian Requirements
This class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations, ICES-003. Cet appareil numerique de la classe A respecte toutee les exigences du Regiements sur le material brouilleur du Canada, NMB-003.

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SilkWorm 12000 Hardware Reference Manual

Product Specifications

Laser Compliance
This equipment contains class 1 laser products, and complies with FDA Radiation Performance Standards, 21 CFR Subchapter J and the international laser safety standard IEC 825-2. Caution: Use only optical transceivers that are qualified by the switch provider and comply with the FDA Class 1 radiation performance requirements defined in 21CFR Subchapter J, and with IEC 825-1. Optical products which do not comply with these standards may emit light that is hazardous to the eyes.

RTC Battery
Warning: Do not attempt to replace the RTC battery on the CP card. There is danger of explosion if the battery is incorrectly replaced or disposed of. Contact the switch supplier if the real time clock begins to lose time.

Electrical Safety
Warning: To reduce the risk of electric shock, disconnect both power cords before servicing. This switch may have more than one power cord.

Warning:

Connect the power cable only to a grounded outlet. Apparaten skall an slutas till jordat nattutag.

Warning:

Norway only: This product is designed for an IT power system with phase-to-phase voltage of 230V. After operation of the protective device, the equipment is still under voltage if it is connected to an IT power system.

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Product Specifications

Regulatory Certifications
The SilkWorm 12000 is certified for the safety and EMC (electromagnetic compatibility) specifications listed in Table A-9. Table A-9 Country Canada SilkWorm 12000 Regulatory Certifications Safety Specification CSA 22.2 No. 60950 Third Ed. EMC Specification ICES-003 Class A

United States UL 60950 Third Ed., Info. Tech. Equip. FCC Part 15, Subpart B, (CFR title 47) Class A Japan International Norway European Union IEC 60950+A1+A2+A3+A4+A11 IEC 60950+A1+A2+A3+A4+A11 IEC 60950+A1+A2+A3+A4+A11 (NEMKO CB Report) 89/336/EEC EN 60950:92 +A1:93+A2:93+A3:95+A4:96+A11:97 EN 55022:1998 Class A 73/23/EEC EN 55024 (Immunity) EN 61000-4-2 Severity Level 3 for Electrostatic Discharge EN 61000-4-3 Severity Level 3 for Radiated Fields EN 61000-4-4 Severity Level 3 for Electrical Fast Transients EN 61000-4-5 Severity Level 3 for Surge Voltage EN 61000-4-6 Conducted Emissions EN 61000-4-11 Line Interruption VCCI V-3/2000.04, Class A CISPR22 Class A

(Austria, Belgium, TUV (Germany only) Denmark, EN60825-1:1994/A11, -2 Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, United Kingdom) Australia and New Zealand Korea Taiwan

AS/NZS 3548:1995 Class A (radio interference) RRL Certification Korean Radio Wave Law BSMI Certification CNS 13438

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SilkWorm 12000 Hardware Reference Manual

Appendix

Troubleshooting and Diagnostics

The SilkWorm 12000 includes a number of diagnostic aids to assist with troubleshooting, including LED indicators on the hardware, commands that display current status, diagnostic tests for hardware and software, and error messages. In addition, a number of managing and monitoring features are available for purchase, including Fabric Manager, Web Tools, Fabric Watch, and Performance Monitoring. If the SilkWorm 12000 does not behave as expected, the following steps can be taken to diagnose the problem:

Check the LEDs and refer to the LED tables in Interpreting LEDs On the Port Card on page 2-5 for interpretation and recommended actions. Review the results of the last POST (power-on self-test) run by the SilkWorm 12000 (see Interpreting POST Results on page 2-21). Review the error logs (refer to the Diagnostic and System Error Message Reference and the Fabric OS Procedures Guide for more information). Enter the sensorshow command to determine the status of the hardware components. Run diagnostic tests (see Diagnostic Tests on page B-5). Reboot the relevant logical switch or power the entire chassis off and on.

If the problem is still unresolved after these steps, contact your support provider. The information required by your support provider in order to provide assistance is listed under How to Get Technical Support in the preface.

Overview
This appendix provides the following information:

Troubleshooting the SilkWorm 12000 on page B-2 Diagnostic Tests on page B-5

For information about troubleshooting the entire fabric, refer to the Fabric OS Procedures Guide.

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Troubleshooting and Diagnostics

Troubleshooting the SilkWorm 12000


Table 2-1 provides a list of issues, possible causes, and recommended actions. Table 2-1 Issue Entire chassis powers off automatically. Several or all components are not operating. Serial connection is faulty or serial port logs have incorrect or missing information. Troubleshooting the SilkWorm 12000 Possible Causes Inadequate power supplies to support the installed components. Recommended Actions Add the required number of power supplies. A minimum of two are required to power a completely loaded chassis.

One or both power cables may not be connected to a live source. One or both AC power switches may be off. Serial cable not connected correctly. Terminal emulator application parameters are not set correctly. Serial port may be incompatible (only RS232 is supported) Pins on the serial cable or serial port may be damaged.

Ensure that both power cables are connected to live outlets. Ensure both AC power switches are on (AC switches light up green when on). Ensure cable is firmly connected to workstation computer and to switch. Ensure the terminal emulator application is configured as follows: 9600 bits per second, 8 databits, no parity, 1 stop bit, no flow control. Ensure switch is connected to an RS-232 port. RS-423 serial ports may experience difficulties due to corner-case incompatibilities of the standards. Remove the cable and inspect the pins on the cable and in the serial port. Do not reinstall if the pins on either component have any visible damage, as this could damage the pins on the other component. Replace components as required. Reboot the CP card(s) to which the modem(s) are connected. Ensure modem cables are connected to the ports labeled RS232 (the serial ports intended for terminal use are labeled 10101). Verify modems are configured as specified in the SilkWorm 12000 QuickStart Guide. Remove the cable and inspect the pins on the cable and in the port. Do not reinstall if the pins on either component have any visible damage, as this could damage the pins on the other component. Replace components as required.

Modems are not detected by switch.

Modems were connected after switch was powered on. Modems are connected to the wrong ports on the CP cards. Modems are not correctly configured. Pins on the modem cable or modem port may be damaged.

Ethernet link speed is different than expected or a link cannot be established.

There may be a conflict with the ethernet link speed negotiation set up by the network.

Specify the ethernet link speed by entering the ifmodeset command. For more information about ethernet connectivity to the SilkWorm 12000, refer to the LAN guidelines provided through the Brocade Partner website.

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Troubleshooting and Diagnostics

Table 2-1 Issue

Troubleshooting the SilkWorm 12000 (Continued) Possible Causes Recommended Actions

Configuration data is inaccurate or cannot be accessed.

Chassis was powered off then on while WWN card was uninstalled or failed. One or both logical switches were rebooted while WWN card was uninstalled or failed.

Install an operational WWN card and power system off and on again. Same as above.

IP address or domain ID conflict during initial set up. LEDs on one or more components are changing rapidly or do not indicate a healthy state.

One or both logical switches were connected to the fabric before being configured.

Configure switches as described in SilkWorm 12000 QuickStart Guide and the Fabric OS Procedures Guide.

Switch may be booting or running POST. Beaconing may be on for an entire logical switch or for individual components. Individual components may have failed. Pins on the components may be damaged.

Verify that boot and POST are complete. The SilkWorm 12000 requires a minimum of three minutes after power-on to complete POST. Determine whether beaconing is on by entering the switchshow command and determine whether switch beaconing or blade beaconing are on. Refer to the LED tables in Interpreting LEDs On the Port Card on page 2-5 for interpretation and recommended actions. Remove component from chassis and inspect pins on component and inside chassis. Do not reinstall if pins on either component are visibly damaged, as this could damage pins on other component. Replace parts as required. Ensure switch has power and component is firmly seated. If problem continues, run the sensorshow command to determine component status (see Environmental Status and Maintenance Commands on page 3-2). If component is a CP card or port card, enter the slotshow command to determine status. Replace component as necessary. Check application for memory leaks. Ensure serial port activity remains below.....? Ensure ethernet traffic remains below.....? Enter sensorshow command (see Environmental Status and Maintenance Commands on page 3-2) to check internal temperature. If components are overheating, shut down port cards as necessary to return the temperature to operating range.

None of the LEDs on an individual component are lit.

Component may not be seated correctly. Component may have failed.

CP cards are failing over frequently.

A third-party application has a memory leak Excessive serial port activity


CP card is attached to an ethernet with high traffic loads Chassis is overheated.

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Troubleshooting and Diagnostics

Table 2-1 Issue

Troubleshooting the SilkWorm 12000 (Continued) Possible Causes Recommended Actions

One or more port cards have either shut down or failed POST as indicated by the error log.

Port cards may be overheated. Port card may be faulty. Pins on the card or on the backplane (inside the slot) may be damaged.

Enter the sensorshow command (see Environmental Status and Maintenance Commands on page 3-2) to check the internal temperature readings. If components are overheating, shut down port cards as necessary to return the temperature readings to the operating ranges. Enter the slotshow command to determine status. For more information enter the diagdisablepost then the slotpoweron [slot number] command. Resolve the source of the problem or replace the card as required. Remove card from chassis and inspect pins on card and on backplane inside slot. Do not reinstall if pins on either component are visibly damaged, as this could damage pins on other component. Replace components as required. Ensure component is receiving power (power LED should be lit) and component is firmly seated. Remove component from chassis and inspect pins on card and inside chassis. Do not reinstall if pins on either component are visibly damaged, as this could damage pins on other component. Replace parts as required. Enter the sensorshow command to determine component status (see Environmental Status and Maintenance Commands on page 3-2). If component is a CP card or port card, enter the slotshow command to determine status. Replace component as necessary

An individual component is not operating as expected.

Component may not have power or may not be firmly seated. Pins on the component or the backplane may be damaged. The component may have failed.

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Troubleshooting and Diagnostics

Diagnostic Tests
Diagnostic tests are automatically run during POST to check the status of the switch. Any error messages generated during POST are sent to the error logs and to the serial console, if connected. Diagnostic tests can also be run manually to test and troubleshoot the hardware and the firmware, including internal connections and circuitry, transceivers, and port cables. However, diagnostic tests are generally intended for use by support personnel. Note: Diagnostic error messages do not necessarily indicate that the switch requires maintenance.

Each diagnostic test can be implemented by entering the related command through a telnet or serial session. For a list of diagnostic tests and commands, refer to the Fabric OS Procedures Guide. All diagnostic tests are run at link speeds of both 1 and 2 Gbit/sec, and may temporarily lock the transmit and receive speeds to a specific speed. Some diagnostic tests require interconnecting the ports to each other or using loopback plugs. If ports are interconnected, the media (cables and transceivers) at each end of the connection must be of the same type. For example, short wavelength media must be connected to short wavelength media, and likewise with long wavelength media and copper media. For more information about diagnostic tests and how to run them, refer to the Fabric OS Procedures Guide and the Fabric OS Reference. For information about diagnostic error messages, refer to the Diagnostic and System Error Message Reference.

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Troubleshooting and Diagnostics

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SilkWorm 12000 Hardware Reference Manual

Appendix

Setting Up and Installing Modems

Each CP card in the SilkWorm 12000 contains a modem serial port for connection to a Hayescompatible modem. The modem serial ports are wired as standard DTE ports and have the same command, log in capabilities, and operational behavior as the terminal serial ports. However, asynchronous informational messages and other unsolicited text are not sent to the modem ports. No additional software is required to use modems with the SilkWorm 12000. Note: The Silkworm 12000 detects modems only during power-on, reboot, or a CP card failover sequence. Setting up the modems before powering on the SilkWorm 12000 is recommended. For increased security, any active modem sessions are automatically disconnected if the modem cable is disconnected. For optimal security, disconnect the modem cable when it is not in use.

Overview
This appendix provides the following information:

Location of Components Connecting Modems to the SilkWorm 12000 Setting Up a Remote Modem System Verifying the Modem Connection

High Availability
High availability of the modem connection can be ensured by connecting a separate modem to each CP card, and then connecting both modems to a shared telephone line, as shown in Figure 3-1. This ensures an available telephone connection to the active CP card even if a failover occurs; however, it is necessary to log back in after a failover. When both CP cards are connected to a shared telephone line, callers are automatically dialed into the active CP card, which answers on the first ring. If the active CP card cannot answer for any reason, the standby CP card answers on the seventh ring and allows login to proceed. Note: If a modem connection is set up, connecting a modem to each CP card is recommended.

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Setting Up and Installing Modems

Location of Components
Figure 3-1 illustrates the location of the modem serial ports and the supported set up.

RJ-11 "Y" Adapter

Optional Handset

Modem (2 shown)

Analog Telco Line

Note: Modem power connections


DB-25M to DB-9F Modem Cable (1 per CP Card)
1 2 3 4 5 6 7 8 9

not shown

10

Modem Port on CP Card (1 per CP Card; RS-232 port interface) Terminal Port on CP Card (1 per CP Card; 10101 port interface)

POWER SUPPLY 4
! ! ! ! ! ! ! !

RS - 232

RS - 232

d
!

IOIOI

IOIOI

c
!

a 11 d 10 c 9 b 8 a

a 11 d 10 c 9 b 8 a

a 11 d 10 c 9 b 8 a

a 11 d 10 c
Link Link 10/100 Mb/s

a 11 d 10 c
10/100 Mb/s

a 11 d 10 c 9 b 8 a

POWER SUPPLY 3

9 b 8 a

9 b 8 a

d
!

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a

a 3 d 2 c 1 b 0 a
!

POWER SUPPLY 2

scale: 1/8" = 1"

POWER SUPPLY 1 & 3

POWER SUPPLY 2 & 4

POWER SUPPLY 1

200-240 VAC 12A 50-60 Hz

200-240 VAC 12A 50-60 Hz

Fig. 015

Figure 3-1

SilkWorm 12000 With Two Modems Connected

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SilkWorm 12000 Hardware Reference Manual

Setting Up and Installing Modems

Connecting Modems to the SilkWorm 12000


Note: Setting up the modems before powering on the SilkWorm 12000 and connecting it to the fabric is recommended.

The following items are required to set up two modems to work with the SilkWorm 12000:

Two Hayes-compatible modems, such as the Zoom/Modem V.92 EXT Model 3049 Two standard modem cables, DB25 (male) to DB9 (female) One RJ-11 Y adapter for standard telco wiring or equivalent circuitry (3 total connections) One analog telephone line Powering off the SilkWorm 12000 before connecting cables to the modem ports is recommended.

Caution:

To connect modems to the SilkWorm 12000: 1. 2. Optional: Power off the SilkWorm 12000. Set up the two modem units and corresponding power connections. Note: 3. 4. 5. 6. 7. 8. Do not power on the modems until all cables are attached.

Connect the modem cables to the modems and to the SilkWorm 12000 RS-232 modem ports, as shown in Figure 3-1. Connect the telephone line inputs on the modems to the RJ-11 Y connector. This effectively places both modems on a single telephone line. Optional: Connect a telephone handset to one of the phone connections on the modems, as shown in Figure 3-1. Connect the Y adapter to an appropriate analog telephone line, and document the dial-in number for later use. Power on the modems and verify that the Modem Ready indicator illuminates on both units. Power on the SilkWorm 12000, or reboot if it was not powered off during the previous steps. This allows the SilkWorm 12000 to recognize the modems.

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Setting Up and Installing Modems

Setting Up a Remote Modem System


After the modems are connected, you can use a telco system to dial-in to the modems and verify that they answer and dialogue as expected. If a dial-out modem facility is not available, you can use a terminal emulation program on a computer workstation (or laptop) that has an attached modem. This procedure is only required if a dial-out modem facility is not already available for testing the SilkWorm 12000 modem connections.

Analog Telco

Remote Modem DB-25M to DB-9F Modem Cable

Ordinary PC or Laptop running Hyperterminal

Fig. 016

Figure 3-2

Remote Modem Setup

To set up the optional remote modem: 1. 2. Connect the remote modem to the workstation, as shown in Figure 3-2. Disable any serial communication programs running on the workstation (such as a synchronization program for a PDA).

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SilkWorm 12000 Hardware Reference Manual

Setting Up and Installing Modems

3.

Launch the terminal emulator application and configure as described below.

For Windows 95, 98, 2000, ME or NT, or TERM in a Unix environment, enter the following parameters: Parameter Value Port Speed (bits per second) 115200 * Data Protocol Standard EC Compression Enabled Flow control Hardware Databits 8 Parity None Stop bits 1 Modulation Standard * Port usually defaults to highest speed supported by modem, then may negotiate for slower speed.

4.

For most UNIX systems, enter the following string at the prompt: tip /dev/ttyb -9600

Follow the modem manufacturers instructions for setting up and verifying modem operation.

Verifying the Modem Connection


This section provides information about how to verify that the modems are correctly connected. Note: This procedure requires either a telco system to dial-in to the modems or a terminal emulation program on a laptop or workstation that has an attached modem. The instructions for setting up a remote modem with a terminal emulation program is provided under Setting-Up a Remote Modem.

To verify the modem connection: 1. 2. Verify that both modem cables are firmly connected. Power-on the modems, if not already on. Note: The modems must be powered on and operational before the SilkWorm 12000 is powered on, to allow the SilkWorm 12000 to detect the modems during boot.

3. 4.

Power-on the SilkWorm 12000, if not already on. Verify that both modems indicate they are ready by illuminating their Clear to Send (CS), Terminal Ready (TR), and Modem Ready (MR) indicators. If this does not occur, ensure that the modems are connected to a power source and are powered on, and check all modem cable connections. Verify that POST is complete on the SilkWorm 12000 (a minimum of 3 minutes). Dial-in to the telephone number assigned to the SilkWorm 12000, using a telco system to dial-in to the modems or the setup described in Setting-Up a Remote Modem. Observe the modem lamps: the Ring Indicator should flash briefly as the telephone rings. If the Ring Indicator does not flash on both units, recheck the incoming telephone lines to the modems.

5. 6. 7.

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Setting Up and Installing Modems

8.

Verify that after one ring, the modem associated with the active CP card (usually in slot 5), illuminates the Off Hook (OH) indicator on the modem, and a login prompt is presented to the remote client. Log into the switch from the remote client as Admin. The default password is password. Note: If the Off Hook lamp illuminates on the standby CP card modem, recheck the modem cable connection to the active CP card.

9.

10. Log out of the modem session. 11. Remove the telco connector from the active CP card modem, leaving the standby CP cards telco line connected to the Y connector (see Figure 3-1). Note: The modem session is automatically disconnected if the modem cable is detached while a session is active.

12. Dial-in to the telephone number assigned to the SilkWorm 12000, as described in Step 6. 13. Observe the modem lamps: the Ring Indicator should flash only on the modem connected to the standby CP card. 14. Verify that after seven rings, the Off Hook indicator on the standby CP card modem is illuminated. A login prompt is presented to the remote client, and a message confirms that the standby CP card is being logged into. You can now log in or disconnect the session as desired. 15. Reconnect the telco connector to the active CP card modem. The SilkWorm 12000 modems are now ready for use. Note: Advanced users can use the hafailover command to further evaluate the attached modems. The SilkWorm 12000 requires approximately 5 minutes after a failover or reboot to set up the modems.

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SilkWorm 12000 Hardware Reference Manual

A
aggregate bandwidth ANSI protocol A-8 ANSI protocol A-8 applications supported 1-5

A-8

B
bandwidth, aggregate

A-8

battery RTC A-15 specification A-10 blower assembly determining status 2-16 illustration 2-18, 3-28 LED table 2-17 LEDs, about 2-17 operating information 2-16 replacing 3-27 boot specifications A-12

C
cabinet requirements A-3 cable management tray illustration 3-29 replacing 3-30 cables management overview 2-20 Canadian regulations A-14 CE compliance A-14 certifications, regulatory

class laser product class A-15 supported FC classes A-8 CLI managing by 1-4 commands chassisshow 3-4 environmental information 3-2 errshow 3-5 fanshow 3-4 maintenance information 3-2 psshow 3-3 sensorshow 3-3 slotshow 3-5 tempshow 3-3 compliance Canadian regulations A-14 laser safety standards A-15 regulatory A-13 components Fabric Watch alarms for 2-1 maintenance of 3-1 of SilkWorm 12000 A-2 CP card battery A-10 determining status 2-9 illustration 2-10 LED table 2-11 LEDs, about 2-10 operating information 2-7 replacing 3-13 services controlled by 2-8 specifications A-10

D
diagnostic tests about B-5 LED indicators 2-2

A-16

chassis illustration, non-port side 1-3 illustration, port side 1-2 non-port side 1-3 port side 1-2 chassisshow command 3-4

SilkWorm 12000 Hardware Reference

-1

E
electrical safety

I
A-15 A-8
illustration blower assembly 2-18, 3-28 cable management tray 3-29 CP card 2-10 local modem setup C-2 port card 2-5 power cord retainer 2-15 power supply 2-13 power supply and filler panel 3-26 setting up a remote modem C-4 SilkWorm 12000, non-port side 1-3 SilkWorm 12000, port side 1-2 WWN card and bezel 2-19 immunity, electromagnetic A-8 installing modems C-1

electromagnetic immunity EMC specifications A-16 EMI rating

A-8

environmental commands 3-2 requirements A-7 error log, accessing 2-21 errshow command

3-5

ethernet port 2-8 speed A-2 European Council directives, compliance with

A-14

F
fabric initialization

A-8

L
laser compliance with standards A-15 product class A-15 latency A-8 LEDs blower assembly 2-17 colors 2-2 CP card 2-10 during diagnostic tests 2-2 during POST 2-2 interpreting 2-2 port card 2-5 power supply 2-13 table, CP card 2-11 table, port card 2-6 table, power supply 2-14 WWN card and bezel 2-21 link speed ethernet port A-2 link speeds fibre channel ports A-9 log, accessing 2-21

Fabric Manager managing by 1-4 Fabric Watch alarms 2-1 fanshow command 3-4

A-13 FC-IP compliance A-8


FCC compliance fibre channel classes supported A-8 link speeds A-9 port specifications A-9 Fibre Channel Association xi filler panel port card 3-5 power supply 3-25 FRUs Fabric Watch alarms maintenance 3-1

2-1

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SilkWorm 12000 Hardware Reference

M
maintenance FRUs 3-1 management server managing by 1-4 managing CLI 1-4 Fabric Manager 1-4 management server 1-4 out-of-band 1-4 SNMP 1-4 Web Tools 1-4 memory A-10 modem illustration of local setup C-2 illustration of remote setup C-4 installing C-1 not detected C-1 serial port C-1 setting up a remote modem C-4 setting up local modems C-3 verifying connection C-5 modem serial port pinouts A-11 RS-232 connector 2-8 specifications A-11 monitoring LEDs 2-2 options 1-5

P
pinouts modem serial port A-11 terminal serial port A-11 port configurable port types A-8 ethernet 2-8 ethernet port A-2 modem serial 2-8, C-1 optical A-9 SerDes A-9 terminal serial port specifications terminal serial port, about 2-8 port card determining status 2-4 filler panel 3-5 illustration 2-5 LED table 2-6 LEDs, about 2-5 operating information 2-3 POST error messages A-12 interpreting 2-21 LED indicators 2-2 specifications A-12 power powering chassis on/off 2-2 power cord retainer 2-15 power cord specifications

A-10

A-4

N
NVRAM

A-2

O
optical ports, specifications out-of-band support

A-9

1-4

power supply determining status 2-12 filler panel 3-25 illustration 2-13, 3-26 LED table 2-14 LEDs, about 2-13 operating information 2-12 replacing 3-25 specifications A-4 procedure replacing blower assembly 3-27 replacing cable management tray 3-30 replacing CP card 3-13 replacing power supply 3-25 setting up a remote modem C-4 setting up local modems C-3 verifying modem connection C-5 protocol, ANSI A-8 psshow command

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SilkWorm 12000 Hardware Reference

-3

R
rack requirements A-3 real-time clock A-2 regulatory compliance

A-13

requirements airflow A-3 electrical A-3 environmental A-3, A-7 facility A-3 rack A-3 shock and vibration A-7 temperature and humidity A-7 RJ-45 ethernet port A-2 routing capacity, specification A-8 RS-232 connector modem port 2-8 modem serial port A-11 terminal serial port 2-8, A-10 RTC battery A-2, A-10, A-15 NVRAM A-2

specifications boot A-12 CP card A-10 EMC A-16 general A-8 mechanical A-1 memory A-10 modem serial port A-11 optical ports A-9 POST A-12 power cord A-4 power supply A-4 regulatory A-13 safety A-16 terminal serial port A-10 speed ethernet link A-2 fibre channel link A-9 status blower assembly 2-16 CP card 2-9 port card 2-4 power supply 2-12 system architecture A-8 system processor

A-8

S
A-16 sensorshow command 3-3 SerDes A-9 serial port A-11 modem A-11 pinouts A-11 terminal A-10
safety specifications services controlled by CP Card 2-8 sessions, telnet, maximum

T
telnet maximum number of sessions 1-4 temperature requirements A-7 tempshow command 3-3 terminal serial port pinouts A-11 RS-232 connector 2-8 specifications A-10 troubleshooting general steps B-1 specific issues B-2

1-4

slots illustration 1-2 slotshow command 3-5 slotshow command 3-5 SNMP managing by

1-4

V
VCCI statement

A-14

-4

SilkWorm 12000 Hardware Reference

W
Web Tools managing by 1-4 weight components A-2 SilkWorm 12000 A-2 WWN bezel about 2-18, 2-20 WWN card information stored 2-18, 2-20 operating information 2-18, 2-20 WWN card and bezel illustration 2-19 LEDs, about 2-21

SilkWorm 12000 Hardware Reference

-5

-6

SilkWorm 12000 Hardware Reference

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