Professional Documents
Culture Documents
Ruchika Desai
20 Grove Avenue, Pinner, Middlesex HA5 5NU, UNITED KINGDOM Cellular: +44 7881 828 783 Residence: +44 20 8357 0373 Email: desai.ruchika@yahoo.in
PERSONAL DETAILS
DATE OF BIRTH: 05 March, 1979 NATIONALITY: Indian MARITAL STATUS: Married PASSPORT NUMBER: G5306770
UK VISA STATUS: Dependent HSMP WP Holder. Reference No. 215185. UK ENTRY CLEARANCE: Valid from 17 October, 2007 through 17 October, 2009
SKILLS PROFILE
Highly motivated and focused marketing professional Wide-ranging experience in, and deep knowledge of, fast moving consumer goods (FMCG) Adept at interacting with various management levels within and outside of the organisation Skilled communicator with excellent command over written and spoken English Ability to work under pressure and deliver within tight timelines Ready learner ever willing to adapt to new functions and workplaces Successful management of large teams at a National Level
EXPERIENCE SUMMARY Over seven years of core marketing activities for FMCGs in the Indian market:
FMCG product development , brand management and launch execution Managing ATL and BTL promotions, communication strategy, PR and advertising campaigns Strategic management of category, development of new products and portfolio management
Driving and managing Corporate PR and MIS development across organisations Brand management in Oral Care, Skin Care, Over-The-Counter products and Beverages Supervising creative, research, public relations, media buying and Below-The-Line advertising agencies Thorough knowledge of media touch points (Above-The-Line) and trade related (below the line) activities to generate sales Working knowledge of legal maters pertaining to Trademarks , Registration and Intellectual Property Rights (IPR) for brands
The Bisleri product range includes: Packaged Drinking water - Bisleri with added minerals Natural Mineral water Bisleri Mountain water Bisleri Mountain water from the Himalayas Flavoured water Soda (sparkling water) Tonic water
As the head of the Marketing for all products in the Company, I report directly to the Chairman and Managing Director. I am responsible for all brand management initiatives and activities for all existing and upcoming lines of business I lead the effort to define the long-term strategic direction for the Company, including ideating, developing and monitoring new projects and initiatives with R&D, product-packaging development, product launches and objective generation for various researches and analyse the findings and plough the learning back into the organisation. I am responsible for category segmentation and portfolio management, creation of brand positioning platforms and generation of effective communications plans for ATL and BTL communications. I supervise market research agencies to study consumer behaviour, retailer buyer dynamics, primary & secondary product movement, monitor satisfaction levels of all customers & consumers. Development of satisfaction index at all levels & monitor projects to improve the same. I supervise all external agencies advertising (creative & media) and public relations agencies to increase top of mind recall and enhance product look and image. I help the Sales department in devising strategic trade initiatives and trade related activities, special trade level schemes and promotions to suit the market dynamics - profitability and incremental market share. The Management Information System was redesigned to suit better information flow. Budgets, cash flow planning and working capital requirement was modified to meet promotional needs of the product category keeping organizational business objectives and constraints in mind. I jointly work with the CMD for all legal matters pertaining to our brands and have actively managed second line PR for the company. Corporate Social Responsibility (CSR) initiatives were drawn for next 10 years and the project was managed by me and the CMD. Have implemented some FIRSTs (home delivery systems of 20 ltr, FAT dealers as retailers and blue to the green change, developed the milestone hexagonal bottle in PET, surrogate advertising) in the history of water in India and have contributed actively to advertising in a way which redefined water as a category.
Bisleri Fizzy Soda Bisleri Tonic Water Bisleri mountain water from the Himalayas
At Elder, I worked extensively on analysing and identifying consumer need gaps created by a booming economy and developing products to fill gaps .Preparation, implementation and execution of marketing plan, communication strategy to deliver business objectives through close working with the sales department. Budgeting for finance & production. Required MIS for management, liaison with R&D, legal & statutory departments & all external agencies & suppliers.
Brand Management for existing product categories ORAL CARE - AM/PM range of mouthwash and toothbrush Confectionery SOLO range of throat lozenges FLYER range of hard boiled candies OTC Pain Management Tiger Range of Products (Tiger Balm, Tiger Muscle Rub and Tiger Oil) Products Launched Aloe Vera range of cosmetics: Shampoo, Face wash, Moisturizer, Sunscreen and AllNight cream. Blistex (Lip Care products) Biorga (High end cosmetics) Fair One Fairness cream (in collaboration with Shahnaz Husain) Fair One for Men
and
implemented
the
Internet
marketing
model
for
gifting
through
Managed licensing for Barbie to category extensions like accessories, clothing, school merchandise and The Barbie Club India. Led activation and promotion campaigns for Barbie, Hot Wheels and Fisher-Price in the organised retail. Developed Point-Of-Sales (merchandising) material, catalogues, manuals and other marketing collaterals.
EDUCATION
I have been conferred a Masters Degree in Business Administration from the ICFAI Business School, Mumbai. My core specialisation was Marketing and Information Technology with additional electives in Finance and Economics. I hold a graduate B.Sc. degree in Biology from the Bundelkhand University, India. This is the equivalent of a normal three-year B.Sc. degree from a comparable UK University. I was the university top scorer for all the three years.
REFERENCES
Ms. Chavi Topa Category manager , Mattel India Ltd. topachha@mattelindia.com Mr.Himanshu Thakkar Executive Director, Beehive Communications himashu@beehivecommunications.com Mr.Puneet Jagasia Managing Partner Red Lion, Ambience Publicis punit.jagasia@publicisindia.com Mr.Ramesh Chauhan rjchauhan@bisleri.co.in CMD, Bisleri International