Human Resources

Chapter 14 Vocabulary
Geordan Hurley

1. Unfair Labor Practices (ULPs)- Specific employer and union illegal

practices that deny employees there rights and benefits under federal labor
law.
2. Labor Relations Process- A logical sequence of five events: (1) Workers
desire collective representation, (2) The union begins its organizing
campaign, (3) the NLRB representation process begins, (4) collective
negations lead to a contract, and (5) the contract is administered.
3. Union Shop- A provision of the labor agreement that requires employees to
join the union as a requirement for their employment.
4. Authorization Card- A statement signed by an employee authorizing a
union to act as a representative of the employee for purposes of collective
bargaining.
5. Bargaining Unit- A group of two or more employees who share common
employment interests and conditions and may reasonably be grouped
together for purposes of collective bargaining.
6. Exclusive Representation- The legal right and responsibility of the union to
represent all bargaining unit members regardless of whether the employees
join the union or not.
7. Craft Unions- Unions that represent skilled craft workers.
8. Industrial Unions- Unions that represent all workers—skilled, semi-skilled,
unskilled—employed along industry lines.
9. Employee Associations- Labor organizations that represent various groups
of professional and white collar employees in labor management relations.
10.Union Steward- An employee who as a nonpaid union official represents the
interests of members in their relations with management.
11.Business Unionism- A term applied to the goals of U.S. labor organizations,
which collectively bargain for improvements in wages, hours, job security,
and working conditions.
12.Collective Bargaining Process- The process of negotiating a labor
agreement, including the use of economic pressures by both parties.
13.Bargaining Zone- An area in which the union and the employer are willing
to concede when bargaining.
14.Interest Based Bargaining- Problem solving bargaining based on a win-win
philosophy and the development of appositive long-term relationship.
15.Bargaining Power- The power of labor and management to achieve their
goals through economic, social, or political influence.
16.Arbitrator- A third-party neutral who resolves a labor dispute by issuing a
final decision in the disagreement.
17.Grievance Procedure- A formal procedure that provides for the union to
represent members and nonmembers in processing a grievance.
 Human Resources
Chapter 14 Vocabulary
Geordan Hurley

18.Rights Arbitration- Arbitration over interpretation of the meaning of

contract terms or employee work grievances.
19.Fair Representation Doctrine- A doctrine under which unions have a legal
obligation to assist both members and nonmembers in labor relations
matters.
20.