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Operations Manual
TABLE OF CONTENTS
Chapter 1: Overview................................................................................................................. 1
PowerView................................................................................................................................................................. 1 Navigation ............................................................................................................................................................. 1 Functions............................................................................................................................................................... 2
Navigation
Eight (8) PowerView Display menus allow you to perform functions and commands.
Description Provides power control commands, such as Load ON and Load OFF. Displays information regarding load, battery and power modules, voltage and electrical current. Allows the user to customize the UPS functionality. Allows monitoring of installed APC accessories, if they are present. Provides ability to log system events. Allows configuration of PowerView display settings. Provides detailed information useful in troubleshooting the system. Provides access to help information.
CHAPTER 1: OVERVIEW
Functions
PowerView includes an alphanumeric display, navigation keys, status indicators, and an audible alarm. The tables below describe the status indicators and how to navigate between PowerView menus.
Color Green
Status The UPS is supplying power to the load. It may be operating in any one of the following modes: On-Line, On-Battery, Command-Bypass, or Maintenance. A mains power failure has occurred, and the battery modules are supplying power to the load equipment. Power to the load is being supplied directly by the mains power source. The UPS is removed from the circuit. The UPS has detected an internal fault condition. An alarm message will appear on the PowerView display.
ON BATT
Yellow
BYPASS
Yellow
FAULT
Red
Navigation Keys Up
Name
Sound
Function
Moves the selection arrow upward. Moves the selection arrow downward. Exits the current screen and returns to the previous screen. Programming mode only: when pressed until a short beep (up to one second) occurs, it exits the programming mode.
Help Enter
Short beep Short beep Two short beeps One long beep
Opens context-sensitive help. Opens the selected menu item or setting. When pressed simultaneously for about 1 second, resets the PowerView RM interface. When pressed simultaneously for about 3 seconds, puts the interface in programming mode for installing new language program files.
ESC + ?
1. 2.
Turn ON AC utility power to the UPS. Perform this step if your configuration has loads. a) If load(s) are hardwired , ensure that each output circuit breaker in distribution panels are turned ON. If load(s) are plugged into the UPS , ensure that each UPS PDU output circuit breaker is turned ON. . .
or b)
3. 4. 5.
Turn ON the UPS input circuit breaker Turn ON the UPS System Enable switch After initialization, the Monitoring Screen appears, providing a concise view of key operating parameters. Chg Load Vin Vout Hz
Percentage of battery capacity available Percentage of power capacity used Input voltage Output Voltage Output Frequency Runtime expected based on battery capacity and connected load
Chg100%
Load 000% --------220 Vin 000 Vout 60Hz Runtime: 00hr 30min The factory default Monitoring screen is shown. Your actual screen may vary. After the PowerView has been inactive for 10 minutes (user settable), the display will revert to the Monitoring screen. >Control Status Setup Accessories Logging Display Diags Help 6.
Runtime
At the Monitoring screen, press any navigation key to open the Main Menu . This menu provides access to various submenus. To open a submenu, move the selection arrow to its item and press the ENTER key.
7.
1. 2. 3.
, and then
Accessories Help Graceful Turn Off Start Runtime Cal >Turn UPS Output On 4.
Scroll down and select the TURN UPS OUTPUT ON command. Confirm choice by selecting YES .
You will hear some clicking sounds and see message . In approximately 90 seconds, you will see message , and the green LOAD ON status indicator will be ON.
Confirm: Turn UPS ON CANCEL > YES, Turn UPS ON UPS HAS BEEN COMMANDED TO TURN LOAD POWER ON
1. 2. 3.
, and then
Accessories Help Graceful Turn Off Start Runtime Cal >Turn UPS Output Off 5. 4.
Scroll down and select the TURN UPS OUTPUT OFF command. Confirm choice by selecting YES .
You will hear some clicking sounds and see message . In approximately 90 seconds, you will see message , and the green LOAD ON status indicator will be OFF. The output is now OFF. To fully power down the UPS, turn OFF the System Enable switch, and open the input circuit breaker.
Confirm: Turn UPS OFF NO, ABORT > YES, Turn UPS OFF UPS HAS BEEN COMMANDED TO TURN LOAD POWER OFF
6.
is
is
turned ON.
Ensure that the System Enable switch turned ON. Use ESC to view to Main Menu select CONTROL.
, and then
Scroll down and select the UPS INTO BYPASS command. Confirm choice by selecting YES .
You will see message . In addition, the green LOAD ON and yellow BYPASS status indicators will be ON.
>UPS into Bypass Do Self Test Simulate Power Fail Graceful Reboot Confirm: UPS into Bypass NO, ABORT > YES, UPS into Bypass
is
.
turned ON.
Turn ON the maintenance bypass switch
Language Setting
The factory default language of the user interface is English. You can change the language by downloading new firmware into the PowerView. French, German, Italian, and Spanish are available on the enclosed CD. Illustrations are representative. Your configuration may be different from the models shown in this procedure. To change the user interface language, perform the following steps.
1. 2.
and gently pull forward and then up to remove the door. and display from the frame.
5.
Attach the RJ-45 connector to the port on the rear of the PowerView. Connect the female DB-9 connector of the programming cable to a serial port on the computer. Attach the UPS cable to the female RJ-45 connector on the programming cable.
6.
Locate the language program file to be downloaded into the UPS. Each language program file appears on the CD under the folder of its language (franois, espaol, etc.) with a .bin extension. Program files for additional language support or code updates may be available on the APC Web site. Place the PowerView in programming mode by pressing simultaneously the three keys on the right (ESCAPE, HELP, and ENTER) for about three seconds, until the PowerView emits a long beep. The LCD will display the Programming screen. To leave the Programming screen before starting a file transfer (step 6), press ESC until it beeps (about one second).
7.
8.
Start HyperTerminal or another terminal emulation program on the computer. Set the communication parameters to 8 bits, no parity, no flow control, 1 stop bit, and 19,200 bps. After establishing a connection, use the Xmodem protocol to transfer the language program file from the CD or your download folder to PowerView. When the file transfer is complete, the PowerView will reset itself and display the Startup screen in the new language.
9.
If the file transfer fails, PowerView will reset itself. Retry the file transfer by repeating steps 6 and7.
10. Quit the terminal session. 11. Disconnect the programming cable on the RJ-45 port on the PowerView. 12. Connect the UPS cable to the RJ-45 port on the PowerView 13. Install the display bracket to the rear of the PowerView by securing the two screws to the display. 14. With two hands, grip the display and gently snap the tabs onto the frame. 15. .Secure the PowerView display by tightening the two screws to the UPS frame.
Accessories Menu
The Accessories menu allows you to monitor APC accessories if they are installed. Note that the PowerView must be connected to the computer interface port at the back of the UPS frame in order to monitor internal accessories.
Control Menu
Use the Control menu and its submenus to control how power flows to and from the UPS. Menu Item Turn UPS Output On/Off Do Self Test Function Controls the delivery of output power to connected equipment.
Initiates a system of self-testing and diagnostics. An error message is displayed when a problem is detected. Simulates a power failure/return to test servers recognition of failure event.
Initiates a signal for the server to shutdown. After user-defined Low-Battery Duration plus Shutdown Delay, the output power is switched off for the duration of the userdefined Return Delay. Then the output power is switched on again. See SetupShutdown to set these time delays. PowerChute software must be used on the server for it to be properly shutdown.
Initiates a signal for the server to shut down. After the user-defined Low-Battery Duration plus Shutdown Delay, the output power is switched off. Use the SetupShutdown menu to set these times. PowerChute software must be used on the server for it to be properly shutdown.
Calculates an accurate battery runtime measurement. Delivers load output power from battery source. Discharges battery to 25% of capacity. Battery capacity must be at 100% to execute this test. Controls the bypass function. When in the bypass mode, power is delivered directly from utility source to load equipment.
Password
Sets a password.
Timeout
Invalidate
Puts password into effect. Prevents unauthorized changes to the UPS configuration. Displays PowerView model number, serial number, date of manufacture, and revision information. Sets audible alarm (beeper) criteria. Not used with the UPS. Power Failure, Power Failure +30 seconds, Low Battery, or Never Off, Low(default), Medium, or High
Information
Beeper At UPS
At Display
Volume
Click
Sets sound when pressing display buttons. Sets LCD screen contrast. Customizes the information displayed on the Startup screen.
On(default), Off
Contrast
Config
10
Displays detailed power module status and information. Displays detailed battery module status and information.
Help Menu
To access PowerView online help screens, press the SCROLL UP and SCROLL DOWN keys simultaneously to access context sensitive help.
Logging Menu
The Logging menu lets you customize the UPS log. Menu Item Function Logs the most recent 64 events. Point to an entry and press the ENTER key for more information on that event. Records the total number of transfers to battery, low battery, faults, and on-battery runtime events. Allows different types of events to be included or excluded from the log. Event types include Power Events, UPS Controls, UPS Faults, and User Activity. On (default), Off
View Log
View Statistics
Configure Logging
Power Events UPS Control UPS Faults User Activity Measure UPS Events
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Status Menu
The Status menu displays information regarding load, battery and power modules, voltage, and electrical current. Menu Item Vin Vout Iout % load assuming no redundancy % load allowing for n+ redundancy Function Displays input voltage(s), output voltage(s), and output current information.
Compares the current load to the total capacity of all power modules.
Compares the current load to the total capacity of all power modules except the power modules that are set aside by the Fault Tolerance alarm threshold. For example, if there are four power modules installed, and the fault tolerance alarm threshold is set to 1, this percentage of load uses only 3 power modules for the calculation. See Setup-Alarms to set the redundancy level. Displays the measured input and output frequencies.
Frequencies Battery Status Screen Power Module Status Screen Alarm Thresholds Status Screen Miscellaneous Status Screen
Displays the user-defined alarm settings. See Setup-Alarms to set these alarm thresholds. Displays the summary result Self Test, Last System Transfer, Operating Mode, and status of Intelligence and redundant intelligence modules.
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Shutdown
Shutdown Delay
0, 20(default), 60, 120, 240, 480, 720, or 960 seconds 0(default), 20, 60, 120, 240, 480, 720, or 960 seconds 0(default), 15, 25, 35, 50, 60, 75, or 90 seconds
Return Delay
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Load
Runtime
0:0(default),5m, 10m, 15m, 30m, 45m,1h, 2h, 3h, 4h, 5h, 6h, 7h, or 8h Go to Bypass or Drop Load
Bypass
In the unlikely event that both the UPS fails and the input voltage or line frequency is outside of normal range, this option lets you choose to go into Bypass mode or drop the load. Select the configuration that you wish to move UPS data into or out of, and t hen select the direction that you wish to move the data. Note: Copying data between different voltage versions may not yield optimum results; in particular, the output voltage selection should be reviewed by the user. Copying between different product lines may leave some parameters in the target UPS set to factory defaults, especially when copying from a product with less capability to one with more capability.
Copy
Options include: Configuration Number, from UPS to Display, and from Display to UPS. Copy command definition found in Powerview manual, 990-0142, page 11.
Remaining user-defined settings. The UPS can automatically test itself at this user-specified interval. At Power On, 7 days, 14 days(default) , or Disabled
UPS ID
Assigns an eight-character text string to a system. Sets output voltage. Selection depends upon system configuration. US/JAPAN: 200V, 208V, 240V INTERNATIONAL: 220V, 230V, 240V
Output
Vout Reporting
Auto
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Meaning At least one power module has been added or removed from the UPS since the last time the Pwr ON command was issued. At least one battery module has been added or removed from the UPS since the last time the Pwr ON command was issued. There is no redundant intelligence module installed and working.
Proceed with the startup or abort the startup and install anew IM. Note: Without two functioning IMs, there is no redundancy in the event of an IM failure.
The battery capacity of the UPS is less than the user specified minimum battery capacity required to turn on the load.
Option 1: Abort the startup and allow batteries to recharge. Option 2: Continue startup, with less than minimum battery capacity. Option 1: Improve the frequency of the incoming voltage. Option 2: Widen the range of the acceptable incoming frequency with the PowerView. (Startup>Setup>OuputFreq) Option 3: Proceed with startup. Normal bypass is not available and system may start on battery power.
The input frequency to the UPS is outside the configured range. The output frequency will not synchronize with the input frequency. Normal bypass is not available. The system will start on-battery.
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CHAPTER 4: MESSAGES
PowerView Message Start-Up (continued) AC adequate for UPS but not for bypass.
Meaning
Corrective Action
The UPS will function on-line with the input voltage, but in the event that bypass is required, the input voltage is not adequate to power the load equipment.
Option 1: Improve the incoming voltage. Option 2: Proceed with startup. Normal bypass is not available. Option 1: Abort startup until acceptable input voltage is present. Option 2: Proceed with startup. Battery will be discharged.
Input voltage is not adequate to start the UPS. If startup proceeds, the UPS will function from battery.
General Status
# of batteries increased. # of batteries decreased. # of Pwr Modules increased. Intelligence Module inserted. Intelligence Module removed. Redundant Intelligence Module inserted. Redundant Intelligence Module removed. # of External Battery Cabinets increased.
At least one battery module has been added to the system. At least one battery has been removed from the system. At least one power module has been added from the system. An intelligence module has been installed in the lower IM slot. An intelligence module has been removed in the lower IM slot An intelligence module has been installed in the upper IM slot.
At least one external battery cabinet has been connected to the frame. At least one external battery cabinet has been disconnected from the UPS.
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CHAPTER 4: MESSAGES
Meaning
Corrective Action
Power module redundancy loss occurred and was restored. Either additional modules have been installed or the load has been reduced. The load exceeded the load alarm threshold. The situation has been corrected because either the load decreased or the threshold was increased. The system runtime dropped below the configured minimum runtime and was restored. Either additional battery modules were installed, the existing battery modules were recharged, the load was reduced, or the threshold was raised.
Module Failure
Bad Battery Module. Bad Power Module. Intelligence Module is installed and failed. Redundant Intelligence Module is installed and failed.
A battery module failed and requires replacement. A power module failed and requires replacement. The intelligence module in the lower IM slot has failed.
Threshold Alarm
The load has exceeded the user specified load alarm threshold.
Option 1: Reduce the load. Option 2: Use the PowerView interface to raise the alarm threshold. Option 1: If possible, install additional power modules. Option 2: Decrease the load. Option 3: Disable the redundancy alarm by setting redundancy to zero. (Startup>Setup>Alarms> Redundancy>Zero)
The UPS no longer detects redundant power modules. Either power module(s) failed or the load increased.
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CHAPTER 4: MESSAGES
Meaning
Corrective Action
Actual power module redundancy has fallen below the user specified redundancy alarm threshold. Either power module(s) failed or the load has increased.
Option 1: If possible, install additional power modules. Option 2: Decrease the load. Option 3: Use the PowerView to decrease the redundancy alarm threshold. (Startup>Setup>Alarms> Redundancy) Option 1: Allow the battery modules to recharge. Option 2: If possible, increase the number of battery modules. Option 3: Decrease the load. Option 4: Use the PowerView to decrease the minimum runtime alarm threshold. (Startup>Setup>Alarms> Runtime)
The predicted runtime is lower than the user specified for the minimum runtime alarm threshold. Either the battery capacity has decreased or the load increased.
Bypass
The frequency and/or voltage are out of acceptable range for bypass. This message occurs when the UPS is online and indicates that the bypass mode may not be available if required. The system may start on-battery.
Option 1: Decrease the sensitivity to input frequency. (Startup>Setup>OutputFreq) Option 2: Correct input voltage to provide acceptable voltage and/or frequency. Call your contract service provider or APC Technical Support.
Bypass contactor stuck in bypass position. Bypass contactor stuck in on-line position. UPS in bypass due to internal fault. UPS in bypass due to overload.
The UPS has transferred to bypass mode because a fault has occurred.
The load exceeded the system power capacity. The UPS has switched to bypass mode.
Option 1: Decrease the load. Option 2: If possible, add power modules to the system. No corrective action necessary.
The UPS is in bypass because the maintenance bypass switch is in the On position.
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CHAPTER 4: MESSAGES
Meaning
Corrective Action
The UPS is in the on-battery mode. The battery modules are being discharged.
No corrective action is necessary. Note: Runtime is limited in duration. Prepare to shutdown the UPS and the load equipment, or restore incoming voltage. Refer to module replacement procedure. Call your contract service provider or APC Technical Support.
One or more battery modules are in need of replacement. A fault occurred in a power module. The UPS Fault message always occurs when there is a bad power module failure message. The UPS has shutdown because an overload occurred and bypass is not available.
Option 1: Reduce the load to eliminate overload. Option 2: If possible, add power modules to eliminate overload. Option 3: Replace failed power modules to eliminate overload. Note: If bypass is not available because of a power failure, wait for power to be restored. If there is a utility problem, have it corrected.
Load Shutdown from Bypass. Input Freq/Volts outside limits. Fault, Battery Charger Failure. Fault, Bypass Relay Malfunction.
The UPS shut the load down while it was on bypass, because the input power went out of acceptable range. The battery charger in one or more power module(s) failed. The bypass relay has malfunctioned.
Refer to module replacement procedure. Call your contract service provider or APC Technical Support. Replace overheated module. Refer to module replacement procedure.
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CHAPTER 4: MESSAGES
PowerView Message General Fault (continued) Input circuit breaker tripped open.
Meaning
Corrective Action
The input circuit breaker on the UPS tripped open. Input voltage is disconnected to the UPS.
Option 1: If this occurs in conjunction with an overload condition, decrease the load and reset the breaker. Option 2: If no overload condition exists, reset breaker. If it trips open again, call your contract service provider or APC Technical Support.
Call your contract service provider or APC Technical Support. Replace the intelligence module. Refer to module replacement procedure.
The intelligence module in the lower IM slot has failed or is not installed. The intelligence module in the upper IM slot is managing all activity. The communications between the MIM and at least one other module failed.
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