Professional Documents
Culture Documents
TTQS
(SWOT)
Kaplan & Norton
(BSC)
10
11
12
//
1.
4.
3.
2.
13
(//
)
14
15
16
1
2
3
4
17
XX
XXIT
XX
18
19
20
21
22
()
(Corporate Values)
Integrity()
Customer Orientation()
Innovation()
Commitment()
23
()
XX
TRUE
T Team, Trust, Technical
R Reliability, Responsibility,
Respect, Research
U Unit, Unique
E Effect, Efficiency, Enthusiasm
24
25
26
27
28
29
30
IC//
31
32
33
34
(
/SWOT)
Porter (1980)
35
36
(1)
(2)
(3)
(4)
(5)
37
1.
(1)
(2)
(3)(economics of scale)
(4)
(5)
(6)
38
2.
(1)
(2)
(3)
(3)
39
3. (bargaining
power of suppliers)
(1)
(2)
(3)
(4)
(5)
(6)
40
4.
(bargaining power of buyers)
(1)
(2)
(3)
(4)
(5)
41
5. (substitute
products)
(1)
(2)
(3)
42
ANDREW GROVE
(complementors)
Intel Andrew S. Grove(1996)
Porter(1980)
()
43
44
(BCG
MATRIX)
45
46
.(question marks)
BU
47
.(stars)
48
.(cash cow)
(1)
(2)
49
.(dogs)
(1)
(2)
50
51
52
53
54
SWOT
55
56
(/)
Kaplan
Kaplan
57
(
)
58
(//)
59
60
61
()
62
?
?
?
?
63
64
&
65
.
.
66
67
68
69
70
(Break-Even
Time)
71
72
73
(Enablers)
74
75
76
77
78
(/
)
79
80
(
)/
81
82
Gap
83
84
1.
(1)
--
--
--
--
85
(2)
--
--
--
86
(3)
--
--
--
--
--
87
2.
88
89
OJT()
()
(40HR)
(16HR)
ISO9002
()
()
()
MTP(42HR)
(12HR)
(16HR)
(16HR)
()
TWI(26HR)
ISO
(85HR)
(18HR)
(18HR)
ISO9000
()
KYT()
()
DCS(3HR)
3T(18HR)
ISO
90
91
---
92
HR
L4
GAP
()
()
L3
L2
()
L1
93
94
95
96
()
() Workshop
8~10
()
()
97
()
()
()
()
BSCKPI
98
(value innovation)
99
100
101
strategy canvas)
1.
2.
3.
4.
5.
6.
102
(four
actions frame work)
strategy canvas
103
104
105
106
107
108
109
()
()()
110
(
)
111
112
113
ISO10015
ISO(International Organization for
Standardization)199912ISO10015
---
ISO176()3
()
25ISO(
)
51(49)
114