CHAPTER 1 INTRODUCTION WELFARE MEANING AND DEFINITION Welfare means faring or doing well.

. It is a comprehensive term, and refers to the physical, mental and emotional well-being of an individual. Further, the term welfare is a relative and from country to country. Labor welfare, also referred to as betterment work for employees, relates to taking care of the well being of workers by employers, trade unions, and governmental and nongovernmental agencies. It is difficult to define the term labor welfare precisely because of the relativity of the concept. Reported the Royal Commission on Labor. Labor welfare is a term which must necessarily be elastic, bearing a somewhat different interpretation in one country from another, according to the different social customs, the degree of industrialization and educational level of the workers. However, the ILO as its Asian Regional Conference, defined labor welfare as a term which is understood to include such services, facilities and amenities as may be established in or in the vicinity of undertakings to enable the persons employed in them to perform their work in and high morale. Labour welfare has two aspects-negative and positive. On the negative side, labour welfare is concerned with counteracting the baneful effects of the large-scale industrial system of production-especially capitalistic, so far as India is concerned-on the personal/family, and social life of the worker. On its positive side, it deals with the provision of opportunities for the worker and his/her family for a good life as understood in its most comprehensive sense.

TYPES OF WELFARE ACTIVITIES The meaning of labor welfare may be made clearer by listing the activities and facilities which are referred to as welfare measures. A comprehensive list of welfare activities is given by Moorthy in his monumental work on labor welfare. He divides welfare measures into two broad groups, namely: 1. 2. Welfare measures inside the work place; and Welfare measures outside the workplace.

Each group includes several activities. I. Welfare Measures inside the Work Place (i) Conditions of the Work Environment. a) Neighborhood safety and cleanliness; attention to approaches. b) Housekeeping; unkeeping of premisescompound wall, lawns, gardens, and so forth, egress and ingress, passages and doors; white-washing of walls and floor maintenance. c) Workshop (room) sanitation and cleanliness; temperature, humidity, ventilation, lighting, elimination of dust, smoke, fumes, gases. d) Control of effluents. e) Convenience and comfort during work, that is, operatives posture, seating arrangements. f) Distribution of work hours and provision for rest hours, meal times and breaks. g) Workmens safety measures, that is, maintenance of machines and tools, fencing of machines, providing guards, helmets, aprons, goggles, and first-aid equipment. h) Supply of necessary beverages, and pills and tablets, that is, salt tablets, milk, and soda. (i) Notice boards; posters, slogans information or communication.

(ii) Conveniences a) Urinals and lavatories, wash basins, bathrooms, provision for spittoons; waste disposal. b) Provision of drinking water; water coolers. c) Canteen services: fun meal, mobile canteen. d) Management of workers cloak rooms, rest room, reading room and library. (iii) Workers Health Services Factory health centre; dispensary, ambulance, emergency aid, medical examination for workers; health education, health research; family planning services. (iv) Women and Child Welfare Antenatal and postnatal care, maternity aid, crche and child care; womens general education; separate services for women workers, that is, lunch rooms, urinals, restrooms, womens; recreation(indoor); family planning services. (v) Workers Recreation Indoor games; strenuous games to be avoided during intervals of work. (vi) Employment follow-up progress of the operative in his/her work; his/her adjustment problems with regard to machines and workload, supervisors and colleagues; industrial counseling. (vii) Economic Services Co-operatives, loans, financial grants; thrift and saving schemes; budget knowledge; unemployment insurance, health insurance, employment bureau, profit-sharing and bonus schemes; transport services; provident fund, gratuity and pension; rewards and incentives; workmens compensation for injury; family assistance in times of need. (viii) Labor Management Participation

a)

Formation and working of various committees, that is, works committee,

safety committee, canteen committee; consultation in welfare area, in production area, in the area of administration, in the area of public relations. b) c) Workmens arbitration council. Research bureau.

(ix) Workers Education reading room, library, circulating library, visual education; literary classes adult education, social education; daily news review; factory news bulletin; cooperation with workers in education services. II. WELFARE MEASURES OUTSIDE THE WORK PLACE i) rooms. ii) iii) iv) v) vi) vii) viii) ix) x) Water, sanitation, waste disposal. Roads, lighting, parks, recreation, playgrounds. Schools: nursery, primary, secondary and high school. Markets, co-operatives, consumer and credit societies. Banking facilities. Transport. Communication: post, telegraph and telephone. Health and medical services: dispensary, emergency ward, out-patient and in-patient care, family visiting; family planning. Recreation: games; clubs; craft centers; cultural programmes, that is, music clubs; interest and hobby circles; festival celebrations; study circles; reading room and library; open air theatre; swimming pool; athletics, gymnasia. xi) xii) Watch and ward; security. Community leadership development: council of elders; committee of representatives; administration of community services and problems; child, youth and womens clubs. Housing: bachelors quarters; family residences according to types and

Welfare facilities may also be categorized as (a) intra-mural and (b) extra-mural. Intra-mural Facilities Intra-mural activities consist of facilities provided within the factories and include medical facilities, compensation for accidents, provision of crches and canteens, supply of drinking water, washing and bathing facilities, provision of safety measures, activities relating to improving conditions of employment, and the like. Extra-mutual Facilities Extra-mural activities cover the services and facilities provided outside the factory such as housing accommodation, indoor and outdoor recreational facilities, amusement and sports, educational facilities for adults and children, and the like. It may be stated that the welfare activities may be provided by the employer, the government non government organizations and the trade unions. While, what employers provide will be stated later, the activities undertaken by other agencies are mentioned here. Welfare Facilities by the Government With a view to making it mandatory for employers, to provide certain welfare facilities for their employees, the Government of India has enacted several laws from time to time. These laws are the Factories Act 1948; The Mines Act, 1952; The Plantation Labor Act, 1951; The beedi and Cigar, Workers (Conditions of Employment) Act, 1966; and The contract Labor (Regulation and Abolition) Act, 1970. Another significant step taken by Central government has been to constitute welfare funds for the benefit of the employees. These funds have been established in coal, mica, iron-ore, limestone, and dolomite mines. The welfare activities covered by these funds include housing, medical educational and recreational facilities for employees and their dependents.

Welfare Activities by the Trade Unions Labour unions have contributed their share for the betterment of the employees. Mention may be made here of the Textile Labour Association of Ahmedabad and the Railway mens Union and the Mazdoor Sabha of kanpur, which have rendered invaluable services in the field of labour welfare. The welfare activities of the Textile Labour Association, Ahmedabad, are worth noting. The Association runs: 1. Twenty-five cultural and social centers. 2. Schools for workers children, reading rooms, libraries, gymnasia. 3. Dispensaries and maternity homes. 4. A Co-operative bank, with which a number of housing societies, consumers societies and credit societies are affiliated. 5. Office offering legal help to members. 6. Training programmes in the principles and practices of trade unionism. 7. A bi-weekly, the Mazdoor Sandesh. Welfare Work by voluntary Agencies Many voluntary social-service agencies have been doing useful labour- welfare work. Mention may be made of the Bombay Social Service League, the Seva Sadan Society, the Maternity and Infant Welfare Association, the YMCA, the Depressed Classes Mission Society and the Womens Institute of Bengal. The welfare activities of this organization of recreation and sports for the working class. Statutory and Non-statutory Welfare Activities Welfare activities may also be classified into (i) Statutory and (ii) Non-statutory provisions. Statutory Provisions These are mandated by the Factories Act, 1948; The Mines Act, 1952; The Plantation Labour Act, 1951, and some other Acts. Of all these, the Factories Act is more significant.

The Factories Act The Act was first conceived in 1881 when legislation was enacted to protect children and to provide health and safety measures. Later, hours of work were sought to be regulated and were, therefore, incorporated in the Act in 1911. The Act was amended and enlarged in 1934 following the recommendations of the Royal Commission of Labour. A more comprehensive legislation to regulate working conditions replaced the Act in 1948. The welfare amenities provided under the Act are given below: a) b) c) d) e) f) workers (S.47) g) h) Crche, if employing more than 30 women (S.48) Welfare officer, if employing 500 or more workers (S.49). Washing facilities (S.42) Facilities for storing and dry clothing (S.43) Sitting facilities for occasional rest for workers who are obliged to First aid boxes or cupboards-one for every 150workers and Canteens if employing more than 250 workers (S.46) Shelters, rest rooms and lunch rooms, if employing over 150

work standing (S.44) ambulance facility, if there are more than 500 workers (S.45)

Non-Statutory Benefits Non-statutory benefits, also called voluntary benefits, include loans for house building, education of children, leave travel concession, fair price shops, and loans for purchasing conveyance and a host of the other facilities.

CHAPTER 2 METHODOLOGY Literature survey, on assessment of employees attitude and satisfaction Generation of primary data: The primary data was collected mainly

towards welfare measures. through questionnaires which contain both open ended and close ended questions. Few interviews were also conducted with functional managers of BHEL to know about the company. Collection of secondary data: Secondary data was collected from BHEL annual report, company website (http:\\www.bhel.com), position report 2003, souvenir on Statutory requirements for industries, parliamentary standing committee report on labour and welfare. Method. Assumptions It is assumed that the sample respondent size taken for survey represents the whole participant universe. Limitations An attempt has been made to quantify the intangible thing (i.e., attitude and satisfaction) which is not easy. The study was conducted only at BHEL, Ramachandrapuram, and Hyderabad. The study was conducted at blocks 01, 01-Annexe, 02, 02-Annexe, 03, 03Annexe, 06, 06-Annexe, 51, 51-Annexe only. 8 The questionnaire consists of 20 questions among which 10 questions Sample size selected was 200 among which the sample size for Executives The statistical technique adopted for the analysis of the data is Simple Mean are open ended and 10 questions are close ended. is 50, Supervisors is 50 and workers are 100.

Time was the major constraint that limited the extent of study. Response of executives, supervisors and executives had to be obtained with some difficult since many were hesitant and not very conversant. The recommendations are only directional and indicative.

Objectives of study The main objectives of the study are To study the importance of statutory and non-statutory welfare activities in the company. To understand different programs pertaining to health, safety and welfare measures undertaken by the company.To assess the employees attitude and satisfaction towards the statutory and non-statutory welfare measures in the company. To suggest improvements for enhancing the effectiveness of the welfare programs. Scope of study The study aims at assessing the employees attitude and satisfaction towards statutory and non-statutory welfare activities which are being offered to the employees of BHEL, Ramachandrapuram, and Hyderabad. This study helps management to understand the extent to which welfare activities are effective in meeting their objectives. The study also helps the management to make necessary changes in their welfare programs

CHAPTER 3 INDUSTRY PROFILE

Bharat Heavy Electrical limited is the largest engineering and manufacturing enterprise in India in the energy-Related /infrastructure sector today. BHEL was established more than 40years ago when ushering in the indigenous Heavy Electrical Equipment industry in India, a dream which has been more than realized with a well -recognized track record of performance. It has been earning profits continuously since 1971-72 and achieved a sales turnover of Rs.7482.2 crores with a profit before tax of Rs.802.4 crores in 2002-2003. BHEL caters to caters to core sectors of the Indian Economy viz. Power Generation & Transmission, Industry, Transportation, Telecommunication, Renewable Energy, Defense, etc. The wide network of BHELs 14 manufacturing divisions, four Power Sector regional centers, eight service centers and 18 regional offices and a large number Of Project Sites spread all over India and abroad enables the company to promptly serve its customers and provide them with suitable products, systems and services-efficiently And at competitive prices. BHEL has already attained ISO 9000 and all the major Units/divisions of BHEL have been upgraded to the largest ISO 9000:2000 version quality Standard certification for quality management. BHEL has secured ISO14001 certification for environmental management systems and OHSAS 18001 certification for occupational health and safety management systems for its major units/divisions. The manufacturing units are located at Bangalore, Bhopal, Goindwa, Haridwar, Hyderabad, Jagdishpur, Jhansi, Ranipet, Rudrapur and Tirchhirapally. The service Centers are located at Bangalore, Baroda, Calcutta, Chandigarh, Secunderabad, and New Delhi, Nagpur and Varanasi. The Hyderabad unit of BHEL which is known as the Heavy Power equipment plant Was started in 1965 and is equipped to manufacture steam turbines, turbo generators, Compressors, oil rings, pumps, heat exchangers, bowl mills and circuit breakers for the power industries sectors.

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BHEL has Installed equipment for over 90,000 MW of power generation for Utilities,

Captive and Industrial users. Supplied over 2,25,000 MVA transformer capacity and other equipment operating

in Transmission & Distribution network up to 400KV (AC & DC). Supplied over 25,000 motors with Drive Control System to Power projects,

Petrochemicals, Refineries, Steel, Aluminum, Fertilizer, Cement plants, etc. Supplied Traction electrics and AC/DC locos to power over 12,000 kms Railway

network. Supplied over one million Valves to Power Plants and other Industries. BHELs operations are organized around three business sectors, namely Power, Industry including Transmission, Transportation, Telecommunication & Renewable Energy and Overseas Business. This enables BHEL to have a strong customer orientation, to be sensitive to his needs and respond quickly to the changes in the market. BHEL has joined the Global Compact of United Nations and has committed itself to support it and the set of core values enshrined in its tem principles. The Global Compact is a partnership between that United Nations, the business community, international Labour and NGOs. It provides a forum for them to work together and improve corporate practices through co-operation rather than confrontation. BHEL contributions towards Corporate Social Responsibility till date include adoption of villages, free medical camps/charitable dispensaries, schools for the underprivileged and handicapped children, ban on child labor, disaster/natural calamity aid, Employment for handicapped, Widow resettlement, Employment for Ex-serviceman, irrigation using treated sewage, pollution checking camps, plantation of millions of trees, energy saving and conservation of natural resources through environmental management.

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BHEL shares the growing concern on issues related to Environment and occupational Health & Safety (OHS), and is committed to protecting Environment in and around its own establishment, and to providing safe and healthy environment to all its employees. For fulfilling these obligations, a Health, Safety & Environment Policy has been formulated and implemented through management systems. Major Achievements of BHEL: Acquired certifications for Quality Management Systems (ISO 9001).

Environmental Management Systems (ISO 14001) and Occupational Health & Safety Management Systems (OHAS 18001). Installed equipment for over 90,000 MW of power generation. Supplied over 2,25,000 MVA transformer capacity and other equipment operating in Transmission & Distribution network up to 400KV (AC & DC). Supplied over 25,000 motors with Drive Control System to Power projects, Petrochemicals, Refineries, Steel, Aluminum, Fertilizer, Cement plants, etc. Supplied Traction electrics and AC/DC locos to power over 12,000 kms Railway Network. Supplied over one million Valves to Power Plants and other Industries.

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COMPANY PROFILE EVOLUTION AND GROWTH OF BHEL HYDERABAD UNIT The Hyderabad Unit of BHEL is located at Ramachandrapuram which is around 30 KM from the historic city of Charminar. Foundation Stone of the Plant was laid in 1959 and the production commenced in the year 1965. The unit was set up mainly to manufacture 60MW and 110MW Steam Turbo Generator sets for State Electricity Boards and also 12MW TG Sets. From this small beginning, the Ramachandrapuram Unit has been growing steadily in different phases of development and today it caters to a wide spectrum of business in Power, Industry, Transmission, Oil and Gas. It now boasts the largest number of products under a single roof as compared to any of the other BHEL Units. BHEL, Ramachandrapuram has been playing an active role for almost four decades in its promise of bringing power to the people. BHEL has responded to requirements of the nation with a comprehensive range of products. This has been achieved by superior technology which is supported by an integrated workforce of skilled professionals and an accent. On quality, excellence and efficiency. At BHEL Hyderabad, the art of Steam Turbine Building has been perfected over a quarter of a century by the absorption of leading technologies and building up of experience for catering to every possible application in the product range. Phase-I Phase-II - Project Implementation & Technology absorption (1959-70) - Diversification (1971-78)

Phase-III - Technology up gradation (1979-85) Phase-IV - Market orientation (1985 91) Phase-V -Adaptation to liberalization (1992-2002) Phase-VI -Modernization and Capacity enhancement (2003-2012)

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PRODUCT PROFILE BHEL manufactures over 180 products under 30 major product groups and caters to core sectors of the Indian Economy viz., Power Generation & Transmission, Industry, Transportation, Telecommunication, Renewable Energy, etc. The wide network of BHELs 14 manufacturing divisions, four Power Sector regional centers, over 100 project sites, eight service centers and 18 regional offices, enables the Company to promptly serve its customers and provide them with suitable products, systems and services efficiently and at competitive prices. The high level of quality & reliability of its products is due to the emphasis on design, engineering and manufacturing to international standards by acquiring and adapting some of the best technologies from leading companies in the world, together with technologies developed in its own R&D centers. BHELs vision is to become a world-class engineering enterprise, committed to enhancing stake holder value. The company is striving to give shape to its aspirations and fulfill the expectations of the country to become a global player. The greatest strength of BHEL is its highly skilled and committed 42,600 employees. Every employee is given an equal opportunity to develop himself and grow in his career. Continuous training and retraining, career planning, a positive work culture and participative style of management? All these have engendered development of a committed and motivated workforce setting new benchmarks in terms of productivity, quality and responsiveness. The product list is intended as a general guide and doesnt represent all of BHELs products and systems. Thermal power plant Gas based power plant Hydro power plant DG power plant Industrial sets Boilers Boiler Auxiliaries 14

Heat exchange and pressure vessels Pumps Power station control equipment Switch gears Bus ducts Transformers Insulators Capacitors Energy meters

INDUSTRIAL ELECTRICAL MACHINES Compressors Control gear Silicon rectifiers Thyritor equipment Power devices Transportation equipment Oil field equipment Castings and forgings Seamless steel tubes Non-conventional energy systems.

QUALITY POLICY BHEL is using the vehicle of Quality Management System, which are certified to ISO 9001:2000 series of Standards by Internationally acclaimed certifying agency, Corporate Quality and Unit Level Quality structure enables requisite planning, control and implementation of Company- wide Quality Policy and Objectives which are linked to the

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Companys Vision statement. Corporate Quality derives strength from direct reporting to Chairman and Managing Director of the Company. Other than traditional Quality functions, today the focus is on: Propagating Quality Management Systems and Total Quality Management. Formulating, implementing and monitoring, Improvement Plans with focus on Internal and external customer Satisfaction Investigations and preventive actions on Critical Quality Issues. Calibration and testing laboratories of BHEL are accredited under the National Accreditation Board for Calibration and Testing Laboratories (NABL) scheme of Laboratory Accreditation Conference and International Laboratory Accreditation Conference. As a result of its thrust on quality and technology, BHEL enjoys national and international recognition in the form of Product Certification by International Bodies and Plant Approvals by agencies like Lloyds Register of Shipping, U.K., Chief Controller of Explosives India, TUV Germany etc. In its movement towards Business Excellence and with the objective of achieving International level of Quality, BHEL has adopted European Foundation for Quality Management (EFQM) model for Business Excellence. Through this model and annual self-assessment exercise, BHEL is institutional continuous improvement in all its operations. VISION BHELs vision is to become a world-class engineering enterprise, committed to enhancing stakeholder value. The company is striving to give shape to its aspirations and fulfill the expectations of the country to become a global player. The greatest strength of BHEL is its highly skilled and committed 42,600 employees. Every employee is given an equal opportunity to develop himself and grow in his career. Continuous training and retraining, career planning, a positive work culture and participative style of management all these have engendered development of a committed and motivated workforce setting new benchmarks in terms of productivity, quality and responsiveness. 16

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MISSION To be the leading engineering enterprise providing quality products system and services in the fields of energy, transportation, industry, infrastructure and other potential areas. VALUES Meeting commitments made to external and internal customers. Respect for dignity and potential of individuals Loyalty and pride in the company Team playing Zeal to excel Integrity and fairness in all matters.

OBJECTIVES GROWTH To ensure a steady growth by enhancing the competitive edge of BHEL in existing business, new areas and international operation so as to fulfill National Expectations from BHEL. PROFITABILITY To provide a reasonable and adequate return on Capital employed, primarily through improvements in Operational efficiency, capacity Utilization and productivity and generate adequate internal resources to Finance the company growth. quality, performance and superior customer services. Confidence in providing increased value for this money through International Standards of product,

TECHNOLOGY 18

To achieve Technology excellence in operations by development of indigenous Technologies to and efficient absorption and adaptation of imported Technologies to suit Business needs and priorities and provide a competitive advantage of the company. IMAGE To fulfill the expectations which stock holders like Government as own employees, customers and the country at large from BHEL. INTERNATIONAL OPERATIONS BHEL has exported its equipment and services to over 50 countries. In Malaysia, BHEL has supplied 80% of Boilers besides several hydro sets and gas turbines. BHEL equipment is in operation in Matta, Saudi Arabia, Oman, Egypt, Libya, Greece, Bangladesh, Srilanka, Iraq, and Australia etc. BHEL exports turnkey power projects of Thermal, Hydro, Gas based types, substation projects Rehabilitation projects Rehabilitation project besides a wide variety of product like Insultors, values, Motors, traction generators and services for Renovation and Modernization and Operation Power Station. RESEARCH AND DEVELOPMENT (R & D) BHEL is one of the few companies world wide involved in Development of Integrated Gasification Combined Cycle (IGCC) Technology, which word uses in clean Coal Technology, BHEL R & D efforts have produced several new products. Some of the recent successful R & D products are Automated Storage Retrieval systems. Automated Guided Vehicles for Material Transportation, Automatic Robotic Welding systems. HUMAN RESOURCE AND DEVELOPMENT (HRD) The greatest strength of BHEL is its highly skilled and committed people. Every employee is given equal opportunity to develop himself and improve his position. Continuous training and retraining a positive work culture and participation style of management have led to the Development of a motivated work force and enhanced

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productivity and Quality. BHEL has been a pioneer in the area of Human Resource Development, being the first Public Sector Undertaking of its kind, in India to have setup an extensive HRD infrastructure as way back as the early sixties. Human Resource Development Centre (HRDC) of BHEL R.C.Puram, Hyderabad occupies a significant place not only among other HRDCs of BHEL but also as an important Training and Development centre in the twin cities of Hyderabad [Andhra Pradesh]. Since its inauguration (earlier known as Technical Training School) on 8th July 1963 by Sri K.Kamaraj, the then Chief Minister, Madras, todays HRDC, R C Puram, Hyderabad has come a long way, bagging the prestigious Golden Peacock National Training Award. We organize and conduct different kinds of Training and Development programs for our employees, customers, suppliers, and others. The spirit at our HRDC is continuous learning and the learning which move towards focused Individual and Organizational Growth. SHUNTING LOCOMOTIVES Shunting locomotives for localized internal transport facilities are used in railways, steel plants. Thermal power plants etc, the installed capacity is adequate to meet the domestic demand. BHEL among others is manufacturing such locomotives. BHEL was established in early 1950s is the largest engineering and manufacturing enterprise in India in the energy related infrastructure sector today. BHEL offers different product groups and caters to core sectors of Indian economy like power generation & transmission, industry, transportation, telecommunication, renewable energy etc. respond quickly to the changes in the market. The quality and reliability of its products is due to the emphasis on design, engineering and manufacturing to international standards by acquiring and adopting some of the best technologies developed in its own R & D centers. BHEL has acquired certifications to quality management systems-ISO 9000 environmental management system This enables BHEL to have a strong customer orientation to be sensitive to his needs and

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 ISO 14001, and occupational health and safety management systems (OHSAS) 18001 and has adopted the concepts of total quality management (TQM).

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CHAPTER 4 THEORITICAL REVIEW OF THE TOPIC WELFARE It is Endeavour of the BHEL Management to provide quality welfare measures and amenities to the employees and their families. The underlying philosophy being that workers will be motivated with greater loyalty and sincerity if needs such as housing, health care, education, recreation and other social security needs as detailed below are provided and implemented. STATUTORY WELFATE SCHEMES 1. Contributory Provident Fund/Pension 95/EDLI: Provident Fund contribution is recovered at the rate 12% on basis + DA and matching contribution is being paid by the Management. Most of the FPS members opted for Pension schemes 95. Non members of FPS are also opting to become members of the said scheme by paying arrears from the date the commencement of the pension scheme. A group insurance scheme in lieu of the statutory EDLI provides a uniform coverage of Rs 62,000 per employee which is more than the amount under the statutory is also being provided. 2. Gratuity: As per the payment of the Gratuity act, all employees are covered under this scheme. Gratuity is payable to employees on superannuation/ resignation/ death at the rate of 15 days wages for every completed year of service. Gratuity ceiling amount is Rs 3.5 lakhs. 3. Workman Compensation Act: Majority of employees of BHEL are covered under this Act. As and when the employees meet with an accident while on duty, during the course of employment their absence on this account is treated as disability leave and paid full wages for the first 90

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days of disability. Thereafter, half month wages are being paid for the disability period beyond 90 days. If any, permanent partial disability exist after the accident, the employee may be referred to the medical board for the assessment of percentage of loss of earning capacity, thereon, the compensation will be calculated and paid to the injured employees after deducting the half monthly wages under the Workmen Compensation Act. 4. Maternity Benefit Act: The women employees are entitled to avail of maternity leave as per provisions of our rules and the Maternity Benefit Act. 5. Canteen Services: Dining halls have been provided for the use of employees. Subsidized canteen facilities are extended to all employees in all shifts. Breakfast Menu BREAKFAST ITEMS IDLY UTAPPA UPMA PURI WITH CURRY NOS/WT 2/(100 gms) 1/(100 gms) 60 gms 3/(950 gms) STAFF CANTEEN 0.15 Np 0.15 Np 0.15 Np 0.15 Np WORKS CANTEEN 0.10 Np 0.10 Np 0.10 Np 0.10 Np

Source: Parliamentary standing committee report, BHEL, HYD. Snacks Menu SNACKS NOS/WT STAFF CANTEEN WORKS CANTEEN 0.10 Np 0.10 Np 0.10 Np 0.10 Np 0.10 Np 0.05 Np

SPECIAL VADA 1/(45 gms) GOL PAKODA 2/(50 gms) MASALA VADA 1(50 gms) MEDHU VADA 1/(50 gms) COFFEE 120 ml 0.15 Np TEA 120 ml 0.10 Np Source: Parliamentary standing committee report, BHEL, HYD. Lunch Menu LUNCH RICE, NOS/WT CURRY, 450 gms

STAFF CANTEEN 0.75 Np

WORKS CANTEEN 0.5. Np

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SAMBAR,

RASAM, 1.00 Re. 1.00 Re.

CHUTNEY AND CURD LUNCH WITH 350 gms + 2 CHAPATHI CHAPATHIS

Source: Parliamentary standing committee report, BHEL, HYD. 6. AP WELFARE FUND ACT: All the unionized category of employees are eligible to become members of the Fund by contributing Rs.2 per annum and the Management pays Rs.5 per annum per employee and the total amount realized is paid to the welfare Commissioner. On receipt of applications from the members the fund is released for the following items. Spectacles Scholarships Tricycles Artificial limbs Financial assistance for prolonged diseases and Funeral assistance NON- STATUTORY WELFARE AMENITIES 1. Death relief fund: All the employees are covered under this voluntary scheme. Contribution of one rupee is paid on becoming member of the fund. Further, in the case of death of a member, Rs.3 will be recovered from the salary of all the members and paid to the spouse of the deceased. At present Rs.17, 500 per death are being paid. 2. Staff Benefit Fund: Employees in the non-executive class are entitled to become members in the scheme on payment of Rs.3 per annum and matching contribution is being paid by the Management. purposes: Under the scheme, the assistance is being extended for the following

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Sickness, natural calamity, scholarships for meritorious students of employees children. Funeral assistance in case of death of a family member. 3. Group Insurance: All regular employees of BHEL are covered under this scheme and the premium amount is being paid by the company to the Life Insurance Corporation of India. Employees are categorized into four categories and the benefit under the scheme shall be extended in the case of death of an employee. CATEGORY GROUP INSURANCE Rs. Non-Supervisory (A1 to A6 and B1 to B6) 10,000/Supervisory and Equivalent grades (A7/ B7 to A11/ B11 20,000/and S1 to S3 and JE) Executives (E1 to E4 Equivalent grades S4 to S7) E5 and above 4. Group saving Linked Insurance Scheme: Each member (employee) shall contribute the saving part and the employer contributes the risk portion. The total amount of contribution from the employer and the employee is paid to LIC, Hyderabad. The members have been divided into four categories, which are given below. CATEGORY SAVINGS RISK RS/PM 5.00 10.00 20.00 40.00 ASSURED AMOUNT IN RS/PM Non-Supervisory 8.50 Supervisory and 17.00 Equivalent grades E1 to E4 Equivalent 34.00 grades E5 and above 68.00 CASE OF DEATH Rs. 10,000+savings + int 20,000+savings + int 400,000+savings + int 80,000+savings + int 35,000/50,000/-

Source: Parliamentary standing committee report, BHEL, HYD. 5. Paternity Leave Benefit:

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Paternity Leave Benefit is extended to Male employees for a period of 15 days twice in the service. 6. Payroll Saving Scheme: As per the directives of Finance Ministry, Govt. of India, the Pay roll saving Development Forum was formed in BHEL consisting of Management Representatives and Recognized Union representatives. NSO and DSO co-ordinate the forum activities for enrolling employees as members in pay roll Saving Development forum. Special drives are being conducted for enrolling the members in BHEL. The BHEL, PRS forum stood first in savings from Medak dist. 7. Workers Education: Under the ministry of labour, GOI with the help of Centre Board of Workers Education/Regional workers education centre, Hyderabad. We are providing training for worker Teachers, Leadership Devpt. Programme and unit Level Classes to enable them to equip themselves about the Labour Laws, and duties and responsibilities. Details of training programmes/facilities are given hereunder. WORKER TEACHER TRAINING While they are in training, their absence is treated as on duty and TA/DA is paid as per rules. Duration: Three months full time, during the training one local education visit. At the end of training of 15 days, industrial tour is allowed and TA&DA is paid as per rules. The entire period is treated as on duty. So far 591 employees were trained including 21 LEADERSHIP DEVPT. TRAINING women employees. Duration: One month full time. During the training one industrial visit is permitted. At the end of training, 10days industrial tour to Delhi by second class ticket and DA as per entitlement. So for 771 employees underwent training including 50 women. 26

FULL TIME UNIT LEVEL CLASSES

Duration: Two weeks full time. Classes are conducted at HRD center. During the training one local education tour. At the end of training, one week industrial tour to Bangalore, Goa, Mumbai and back. Rs. 300 is paid as tour assistance. workforces have been covered. So far 64%

8. SUBSIDISED TRANSPORT: Employees attending duties from surrounding areas and Twin cities are being provided special hired buses arranged by APSRTC in all shifts on subsidized rates. Rs.50 is being recovered from the employee. Approximately 600 employees are availing this facility 18 buses are operated from twin cities and surrounding villages everyday. 9. Leave Travel Concession: Leave travel concession can be availed to native town or any place up to 1500 Kms for employee and family once in two years. 10. Plant performance payment: The employees are eligible for plant performance payment unto a maximum 13.8% of salary (basic+DA not exceeding Rs.4000/-). 11. Community Centre: Welfare/Recreation facilities for the employees and their family members as below in community centers.

INDOOR GAMES OUTDOOR GAMES

a) Shuttle courts, b) Carom, c) Bridge, d) Table Tennis, e) Gymnasium a) Foot Ball, b) Hockey, c) Volley Ball, d)Basked Ball, e) Lawn Tennis, f) Skating Ground and g) Swimming Pool etc. 27

Each member employee contributes Rs.5/- per month and matching contribution of Rs.5/is given by the Management. Further, specific grants for specific functions and sports events are also allocated by the management. In addition to the above, Library and reading room have been provided. Fortnightly films are screened for the benefit of employees and their families free of cost in the open/indoor auditorium. Ambedkar Stadium has been built for the benefit of residents for the Township where National functions i.e., Republic Day and Independence Day celebrations are held. 12. C0-OPERATIVE CREDIT SOCIETY: In order to save the employees from the clutches of money lenders/financial companies, management has helped in opening Employees Co-operative Credit Society under the Cooperative Societies Act. As on today, about 5500 employees have enrolled as members and they are enjoying the benefits of taking general loan of Rs.1,00,000/- at normal interest. Further, the saving habit is inculcated in members by deducting monthly contribution towards thrift deposits thereby getting more interest/dividend thereon. Employees are paid higher rate of interest on fixed deposits. Besides the above, some salient and prominent Welfare amenities in the Factory and Township are shown here with: (A)WORK RELATED AMENITIES New year gift to every employee. Provision of uniform, Sweaters and shoes to employees. Health care at First Aid centers and OHS inside the Factory.

(B) TOWNSHIP AMENITIES: 1. EDUCATIONAL FACILITIES:

28

There are five schools in the Township providing education up to HSC. There is one co-educational Jr.College and one Degree college for women. There is well equipped modern library for the benefit of the students. Special care school for the mentally retarded (LWC) Professionally run Kinder Garden School managed by LWC.

2. A full-fledged Community Centre is in existence for sports and cultural activities. Provision of specialized play grounds for Hockey, track and field events, Volley ball and Basket ball, Lawn Tennis, Table Tennis, Swimming Pool, Both Community centre and International Club are also equipped with modern fitness centers. 3. Shopping Centers at various sectors of the township.

4. Adequate land has been allotted wherein temples, Gurudwara, Masjid and Churches have been constructed, 5. SCST Welfare Association has been specially allotted land for the construction of Ambedkar Bhavan. The SC/ST Association has also been allotted office accommodation for organizing their activities. 6. Tree Plantation Schemes have been taken up to ensure better ecological balance in and around Township. Around 2.6 lakhs of trees have been planted so far. FACTORIES ACT 1948: Historical Background Industrialization started in India in the later half of the 19th century. In the initial period, there were no legal provisions for protection from moving machinery and there was complete, absence of any laws for relieving the hardship of the workers in industry. The first attempt to regulate working conditions in factories was made in the year 1881 when legislation was enacted to protect children by fixing minimum age limit for entry in a factory for work. The law also put a limit on hours of work and initiated a process fro providing measures for health and safety. That was the first Factories Act, 29

1881. This act was replaced by a new act for further improving working conditions and limiting working hours in 1911. This act in turn was replaced by a new Act in 1934 for implementing the recommendations of the Royal Commission on Labour Thereafter, in the year 1948; a comprehensive Factories Act was passed to meet some of the aspirations of the workers aroused after independence. This Act of 1948 along with various amendments, which came later, is now in force in the country. The Act along with rules framed for implementation gives us complete factory legislation. i) Objective of the Act: It aims at regulating conditions in factories

and lays down basic minimum requirements for ensuring the Safety, Health and Welfare of factory workers. ii) Scope and Coverage: It is a central legislation. It extends to the

whole of India and is applicable to all factories including Government factories using power and employing 10 or more workers or not using power but employing 20 or more workers on any day of the preceding 12months. It covers all workers, whether employed directly or through contractors. iii) Meaning of Factory: Factory has been defined under section

2(m) of the Factories at, 1948. The term Factory under this Act, means all premises, including precincts and land as well, where a manufacturing process is carried on with or without the aid of power and employing workers as stated in (ii)above. The term Factory does not include a mine under the Mines Act, railway running shed, kitchen using power and cinema film exhibiting ground. iv) Along with the meaning of Factory two other definitions must be

clarified. They cover (a) Manufacturing Process and (b) Worker. a) Manufacturing Process: The words used in Section 2 such as Making,

altering, repairing, ornamenting, finishing, packing, oiling, washing, cleaning, breaking up, demolishing or otherwise treating, or its use, sale, transport, delivery or disposal or pumping oil, water or sewerage, etc are so wide that they comprehend every possible process or adaptation. 30

No definite or precise test can be prescribed for determining whether a particular process is a manufacturing process. Each case has to be judged on its facts with due regard to the nature of the processes involved, the end result achieved and the prevailing business and commercial notions of the people. To constitute a manufacturing process, there must be transformation. If a product undergoes some cleaning, treatment or adoption for the purpose of sale or export, it must be said that it is a manufacturing process. b) a. b. Worker means a person employed; in any Manufacturing Process. In cleaning any of the machinery or premises used for

manufacturing process. In any kind of work incidental to or connected with the manufacturing process of the subject of manufacturing process. c. Such a person may be employed directly or by or through any agency (including a contractor). It is immaterial whether such person is employed with or without the knowledge of the principal: employer or with or without wages. No definite or precise test can be prescribed for determining whether a particular process is a manufacturing process. Each case has to be judged on its facts with due regard to the nature of the processes involved, the end result achieved and the prevailing business and commercial notions of the people. To constitute a manufacturing process, there must be transformation. If a product undergoes some cleaning, treatment or adoption for the purpose of sale or export, it must be said that it is a manufacturing process. HEALTH Section 11: Cleanliness

31

Every factory shall be kept clean and free from effluvia arising from any drain, privy or other nuisance and in particular. a) Accumulations of dirt and refuse shall be removed daily by sweeping or by any other effective method from the floors and benches or work rooms and from stair cases and passages, and disposed of in a suitable manner. b) c) The floor of every works room shall be cleaned at least once in Effective means of drainage shall be provided and maintained. every week by washing, using disinfectant, where ever necessary.

Section 12: Disposal of wastes and effluents Effective arrangements shall be made in every factory for the treatment of wastes and effluents due to the manufacturing process carried on there in, so as to render them innocuous and for their disposal. The state government may make rules prescribing the arrangements to be made under sub-section (1) or requiring that the arrangements made in accordance with sub-section (1) shall be approved by such authority as may be prescribed.

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Prevention and control of pollution Section 12(2) empowered the state government to make rules regarding effective arrangements for the treatment of wastes and effluents rule 17 of the rules laid down arrangement for disposal or wastes and effluents. Section 13. Ventilation and Temperature Effective and suitable provisions shall be made in every factory for securing and maintaining in every work room. (a)Adequate ventilation by the circulation of fresh air and (b)Such a temperature as will secure to workers their in reasonable conditions of comfort and prevent injury to health and in particular. Section 14: Dust and Fume Effective measures shall be taken to prevent inhalation and accumulation in any work room. If any exhaust appliance is necessary for this purpose, it shall be installed as near as possible to the point of origin of the dust, fume or other impurity and fuels point shall be enclosed as far as possible. Internal combustion engine shall be operated in every room, effective measures have been taken to prevent such accumulation of fumes there from as are likely to be injurious to workers employed in the room. Section 15: Artificial humidification In respect of all factories in which the humidity, if the air is artificiality increased, the state govt. may make rules: a) b) of the air. c) Directing prescribed tests for determining the humidity of the air to be correctl carried out and recorded. Prescribing standards of humidification. Regulating the methods used for artificially increasing the humidity

33

d)

Prescribing methods to be adopted for securing adequate ventilation

and cooling of the air in the work rooms. Section 16: Over crowding 1) 2) No room in any factory shall be overcrowded to an extent injurious to the Without prejudice to the generality of sub-section(1) these shall be in every health of the workers employed therein. work room of a factory in existence on the date of the commencement of this Act at least [9.9 Cubic meters] and of a factory built after the commencement of this Act atleast [1402 Cubic Meters] of space for every worker employed therein and for the purposes if this subsection no account shall taken of any space which is more than [4.2mts] above the level of the floor of the room. Section 17: Lighting 1) In every part of a factory where workers are working or passing there shall be provided and maintained sufficient and suitable lighting natural or artificial or both. 2) In every factory all glazed windows and sky light used for the lighting of the work rooms shall be kept clean or both the inner and outer surface and so far a compliance with the provisions of any rules made sub-section (3) of Sec. 13 will allow, free from obstruction. 3) In every factory effective provision shall, so far as is practicable, be made for the prevention of a. b. Glare, either directly from a source of light or by reflection from a smooth The information of shadows to such an extent as to cause eye strain or the or polished surface. risk of accident to any worker. Section 18: Drinking Water 1. In every factory effective arrangements shall be made to provide and maintain at suitable points conveniently situated for all workers employed there in a sufficient supply of wholesome drinking water. 2. All such points shall be lightly marked drinking water in a language understood by a majority of the workers employed in the factory, and no 34

such point shall within be situated [six-meters of any washing place, urinals, latrine, spittoon, open drain carrying sullage or effluent or any other source of contamination] unless a shorter distance is approved in writing by the chief inspector. 3. In every factory wherein more than two hundred and fifty workers are ordinarily employed provision shall be made for cooling of drinking water during hot weather by effective means and for distribution thereof. Section 19: Latrines and Urinals 1) (1)In every factory sufficient latrine and urinal accommodation of prescribed types shall be provided conveniently situated and accessible to workers at all times while they are at the factory. a) for male and female workers. b) 2) a) types. b) The floors add internal walls, up to a height of [Ninety Cm] pf the latrines and urinals and the sanitary blocks shall be laid in glazed tiles or otherwise finished to provide a smooth polished impervious surface. Section (20): Spittoons In every factory there shall be provided a sufficient number of spittoons in convenient place and they shall be maintained in a clean and hygienic condition. All such accommodation shall be maintained in a In every factory where in more than two hundred and fifty All latrine and urinal accommodation shall be of prescribed sanitary clean and sanitary condition at all times. workers are ordinarily employed. Separate enclosed accommodation shall be provided

35

SAFETY Section 21: Fencing of Machinery i) ii) iii) lathe; and iv) Unless they are in such position or of such construction as to be safe to every person employed in the factory as they would be if they were securely fenced, the following namely: a) b) c) every part of an electric generator, a motor or rotary converter. By every part of transmission machinery; and Every dangerous part of any other machinery shall be securely fenced by Every moving past of a prime mover and every flywheel connected The headrace and tailrace of every water wheel and water turbine. Any part of a stock bar which projects beyond the head stock of a to a prime mover, whether the prime mover or flywheel in the engine house or not.

safeguards of substantial construction while the parts of the machinery they are fencing are in motion or in use. Section 22: Work on or near machinery in motion 1) Where in any factory it becomes necessary to examine any part of machinery referred to in section 21, while the machinery is in motion or a result of such examination, to carry out. a. b. In a case referred to in clause (1) of the provision to sub In case refused to in clause(ii) of the provision aforesaid, any section(1) of section 21, lubrication or other adjusting operation; or mounting or shipping of belts or lubrication or other adjusting operation, while the machinery is in motion, such examination or operation shall be made or carried out only by a specially trained adult male worker wearing tight fitting clothing (which shall be supplied by the occupied) Whose name has been recorded in the register prescribed in this behalf and who has been furnished with a certificate of his appointment and while he is so engaged such worker shall not handle about a moving pulley.

36

Section 23: Employment of young persons on dangerous machine 1. No young person (shall be required or allowed to work) at any machine to which this section applies, unless he has been fully instructed as to the dangers arising in connection with the machine and the precautions to observed and a. he machine; or b. Is under adequate supervision by a person who has a thorough knowledge and experience of the machine. Section 24: Striking gear and devices for cutting of power 1. a) In every factory Suitable striking gear or other efficient mechanical appliance shall be provided and maintained and used to move driving belts to from fast and loose pulleys which form part of the transmission machinery, and such gear or appliances shall be constructed, placed and maintained as to prevent the belt from creeping back on to the fast pulley. b) Driving belts when not in use shall not be allowed to rest or side upon shafting in motion. 2. maintained in every works room. Section 26: Casing of New Machinery 1. In all machinery driver by power and installed in any factory after the commencement of this act a) danger. Every set screw, bold or key on any revolving shaft, spindle, wheel or pinion shall be so sunk encased or otherwise effectively guarded so as so prevent In every factory suitable devices for Has received sufficient training in work at

cutting of power in emergencies from running machinery shall be provided and

37

Section 27: Prohibition of employment of women and children near cotton openers No women and child shall be employed in any part of a factory for pressing cotton in which a cotton opener is at work. Provided that if at the feed-end a cotton-opener is in a room separated from the delivery end by a partition extending to the roof or to such height as the inspector may in any particular case specify in writing, women and children may be employed on the said of the partition where the feed-end situated. Section 28: Hoist and lifts In every factory every hoist and lift shall be i) strength. ii) Properly maintained, and shall be thoroughly examined by a competent person at least once in every period of six months, and a register shall be kept containing the prescribed particulars of every such examination. Section 29: Lifting machines, chains, ropes and lifting tackles. In any factory the following provisions shall be complies with in respect of every lifting machine (other than a hoist and lit) and every chain, rope and lifting tackle for the purpose of raising or lowering persons, goods materials. a) i) ii) iii) All parts including the working gear, whether fixed or movable, of Of good construction, sound material and adequate strength and free from Properly maintained; and Thoroughly examined by a competent person at least once in every period every lifting machine and every chain, rope or lifting tackles shall be. defects, of good mechanical construction, sound material and adequate

of twelve months, or at such intervals as the chief inspector may specify in writing and register shall be kept containing the prescribed particulars of every examination. Section 31: Pressure Plant

38

If in any factory any plant or machinery or any part these is operated at a pressure above atmospheric pressure; effective measure shall be taken to ensure that the safe working pressure of such plant or machinery or part is not exceeded. Section 32: Floors, Stairs and means of Access In every factory, all floors, steps, stairs, passages and gangway shall be of sound construction and properly maintained, [and shall be kept free from obstructions and substances likely to cause persons to slip] and where it is necessary to ensure safety, steps, stairs, passages and gangways shall be provided with substantial hand rails. Section 35: Protection of Eyes In respect of any such manufacturing process carried on in any factory as may be prescribed being a process which involves. a) b) a)Risk of injury to the eyes from particles or fragments through off Risk to eyes by season of exposure to excessive light, the state govt. in the course of the process or may be rules require that effective screens or suitable goggles shall be provided for the protection of person employed on or in the immediate vicinity of the process. Section 36: Precautions against dangerous Fumes, gases etc No person shall be required or allowed to enter any chamber tank, vat, pit, pipe, flue or other confined space in any factory in which any gas, fume, vapour or dust is likely to be present to such an extent as to involve risk to persons being overcome there by unless. It is provided with a manhole of adequate size or other effective means or egress or entering persons should wear suitable breathing apparatus and a belt securely attached to a rope the free end of which is bet by a person outside the confined space. Section 37: Precautions regarding the use of portable electric light In any factory no portable electric light or any other electric appliances of voltage exceeding four volts shall be permitted for use inside any chamber, tank, Vat, Pipe, flue or other confined spaces unless adequate safety devices are provided.

39

a)Safe means of escape for all persons in the event of fire and b) The necessary equipments and facilities for extinguishing fire. 2) Effective measures shall be taken to ensure that in every factory all the workers are familiar with the means of escape in case of fire and have been adequately trained in the routine to be followed in such case. Section 40: Maintenance of Buildings If it appears to the inspector that any building or part of a building in a factory is in such state of disrepair as likely to lead a conditions determinable to the health and welfare of the factors an order in writing specifying the measures in which his opinion should be taken and requiring the same to be carried out before such date as is specified in the order. Section 41: Safety Officers Safety officers are required to be appointed where one thousand or more workers are ordinarily employed or any manufacturing process or operation which involve any risk of bodily injury, poisoning or diseases or any other hazard. Section 42: Washing Facilities In every factory a) Adequate and suitable facilities for washing shall be provided and maintained for the use of the workers therein. b) Separate and adequately screened facilities shall be provided for the use of male and female workers. c) Such facilities shall be conveniently accessible and shall be kept clean. Section 43: Facilities for storing and drying clothing The state Govt. may, in respect of any factory or class or description of factories make rules requiring the provision there in of suitable places for keeping clothing not worm during working hours and for the drying of wet clothing.

40

Section 44: Facilities of sitting In every factory suitable arrangements for sitting shall be provided maintained so as to be readily accessible during all working hours first aid boxes or cupboards, equipped with the prescribed contents and the number of such boxes or cupboards to be provided and maintained shall not less than one for every one hundred and fifty workers ordinarily employed [at anyone time] in the factory. Each first aid box and cupboard shall be kept in the charge of a separate responsible person. Section 46: Canteens The state Govt. make rule requiring that in any specified factory where in more than two hundred and fifty workers are ordinarily employed a canteen or canteens shall be provided and mentioned by the occupier for the use of the workers. Without prejudice to the generality of the foregoing power, such rules may provide for a. b. c. which may be made therefore. d. The constitution of a managing committee for canteen and representation of the workers in the management of the canteen. Section 47: Shelters, rest rooms and lunch rooms 1) (1)In every factory where in more than one hundred and fifty workers are ordinarily employed, adequate and suitable shelters or rest rooms and a suitable lunch room, with provision for drinking water, where workers can eat meals brought by them, shall be provided and maintained for the use of the workers. Provided further that where a lunch room pristy no worker shall eat any food in the works room. 41 The date by which such canteen shall be provided. The standards are suspect of construction

accommodation furniture and other equipment of the canteen. The food stuffs to be served there in and the charges

2) maintained in cool and clean condition.

The shelter or rest rooms or lunch rooms to

be provided under subsection(2) shall be sufficiently lighted and ventilated and shall be

Section 48: Crches 1) In every factory where in more than [30 women] workers are ordinarily employed there shall be provided and maintained a suitable room or rooms for the use of children under the age of six years, of such women. 2) Such rooms shall provide adequate accommodation, shall be adequately lighted and ventilated, shall be maintained in a clean and sanitary condition and shall be under the charge of women trained in the case of children and infants. 3) The state government may make sales a. Prescribing the location and the standards in respects of construction, accommodation, furniture and other equipment of rooms, to be provided, under this section. b.Requiring the provision in any factory of face milk or refreshment or both for such children. c.Requiring that facilities shall be given in the factory for the mother or such children to feed them at the necessary intervals. Section 49: Welfare Officers 1) Welfare officers shall be employed if more than 500 workers are employed. 2) The state government may prescribe the duties, qualifications and conditions of service of officers employed under sub-section (1). FACTORY MEDICAL OFFICER RESPONSIBILITIES: 1. Medical Examination 2. Maintaining occupational health center 42

3. Maintaining ambulance van 4. Ensuring availability of health records to workers 5. Conformance to health policy of management 6. Recognize, evaluate and control work environmental factors 7. To establish support with personal of the shop floor 8. To have thorough knowledge of the process 9. To collaborate in job safety analysis. 10. To investigate cases on industrial disease controlled. 11. Participation in safety committee meetings and presenting health and safety performance of the workers. 12. Regular inspections and investigation of the working conditions to prevent occupational diseases. 13. Risk assessment for periodical assessment of the status on health and taking all remedial measures. 14. Creating awareness about health related issues and assisting HODs about the health and safety of the workers under them. SAFETY OFFICER RESPONSIBILITIES: 1.To advise & assist the factory management in the fulfillment of its obligations, statutory or otherwise, concerning preventive of personal injuries and maintaining a safe working environment. 2. To advise the concerned departments in the factory in planning & organizing measures necessary for the effective control of personal injuries. 3. To check and evaluate the effectiveness of the action taken or proposed to be taken to prevent personal injuries. 4. To advise on safety aspects in all job studies and to carry out detailed job safety studies of selected jobs. 5. To advise that purchasing & store departments in ensuring high quality and availability of persona protective equipments. 6. To provide advice on matters related to carrying out plant safety inspection.

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7. To carry out plant safety inspection in order to observe the physical conditions of work and the work practice and procedures followed by the workers & to render services on measures to be adopted for removing unsafe physical condition and preventing unsafe actions by workers. 8. To render advice on matter related to reporting and investigation industrial accidents, dangerous occurrences & industrial diseases. 9. To promote setting up of safety committee and act as and adviser and catalyst to such committees. 10.To organize in association with the concerned department campaigns, competitions, contests and other objectives which will develop and maintain the interest of the workers in establishing and maintaining safe condition of work and procedures. 11. To design and conduct either independent or in collaboration with the training department suitable training and educational programmers for the prevention of personal injuries. WELFARE OFFICERS RESPONSIBILITIES: 1. To advise on the fulfillment by the concerned department of the factory management obligations statutory or otherwise concerning the application of the provisions of the inspector of factories, and the medical services concerning medical examination of employees health records, supervision of hazardous jobs, sick visiting and convalesces accident preventive and supervision of safety committee, systematic plant inspection, safety education, investigation of accidents, maternity benefits and workmens compensation. 2. To advise on fulfillment by the management and the concerned department of the factory of their obligations statutory or otherwise concerning regulation of working hours, maternity benefits, compensation for injuries and sickness & other welfare & social benefits measures.

44

3. 3.To advise and assist the management in the fulfillment of its obligation statutory or otherwise concerning prevention of personal injuries and maintain a safe work environment, in such factories where a safety officer is not required to be appointed under the enabling provisions under section 40-B. 4. To encourage provision of amenities such as canteens, shelters, crches, adequate latrine facilities, drinking water, sickness and benevolent schemes, payments, pension and superannuating funds, gratuity, payments, granting of loans & legal advice to workers. 5. To advise on prevention of welfare facilities such as housing facilities and sanitation and on individual persona problems and on the education of children. HEALTH, SAFETY, ENVIRONMENT IMPROVEMENT PROGRAMMES 1. Pollution prevention/ Resource conservation 2. Incident/ Accident reduction 3. Adoption of clean technologies/equipment modifications 4. Physical improvements. 5. Purchase of goods & services on the basis of HSE guidelines 6. HSE performance bench marking 7. Environmental accounting 8. Green belt development 9. Health Management programmes

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CHAPTER 5 ANALYSIS & INTERPRETATION 1. Company is taking due care of employees? Table:-1 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Highly Dissatisfied Dissatisfied Respondents 40 60 0 0 Percentage 40 60 0 0

SOURCE: Information collected through questionnaire. Graph: - 1

46

Employee care in BHEL

70 60 Grading 50 40 30 20 10 0 Highly satisfied Satisified Highly disDissatisfied satisfied Attributes No. of responses

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 60%, are satisfied with the care taken by the company whereas 40% of the respondents are highly satisfied.

2. Are you getting any benefits other than your salary? Table:-2 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Highly Dissatisfied Dissatisfied No. of Responses 36 64 0 0 Percentage 36 64 0 0

SOURCE: Information collected through questionnaire Graph: - 2

47

Benefits other than salary

70 60 Grading 50 40 30 20 10 0 Highly satisfied Satisified Highly disDissatisfied satisfied Attributes No. of responses

INTREPRETATION: From the above table it can be inferred that 36% of the respondents are highly satisfied with the extra benefits they are getting whereas 64% of the respondents are satisfied with the benefits.

3. Are you satisfied work environment? Table:-3 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Highly Dissatisfied Dissatisfied No. of Responses 50 50 0 0 Percentage 50 50 0 0

SOURCE: Information collected through questionnaire Graph:-3

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Work Environment
60 50 Grading 40 30 20 10 0 Highly satisfied Satisified Highly disDissatisfied satisfied Attributes No. of responses

INTREPRETAION: From the above table it can be inferred that 50% of the respondents are highly satisfied by the working environment and 50% of the respondents are satisfied by the working environment.

4. Do you move out of work place due to suffocation or other disturbance? Table: - 4 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Highly Dissatisfied Dissatisfied No. of Responses 30 58 10 2 Percentage 30 58 10 2

SOURCE: Information collected through questionnaire Graph: - 4

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Move out of work place due to disturbances

70 60 Grading 50 40 30 20 10 0 Highly satisfied Satisified Highly disDissatisfied satisfied Attributes No. of responses

Interpretation From the above table it can be interpreted that most of the respondents i.e. 58%, are satisfied with the disturbances moving out of work place by the company whereas 30% of the respondents are highly satisfied.

5. Effective and suitable arrangements have been taken to maintain sufficient and suitable ventilation, humidity, temperature and lightening facilities? Table: -5 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 5 90 5 0 Percentage 5 90 5 0

SOURCE: Information collected through questionnaire Graph: -5

50

Maintenance of ventilation, humidity and lightening facilities

100 Grading 80 60 40 20 0 Highly satisfied Satisified Dissatisfied Highly Dissatisfied No. of responses

Attributes

Interpretation From the above table it can be interpreted that most of the respondents i.e. 90%, are satisfied with the maintenance of ventilation, humidity and lightening facilities by the company whereas 5% of the respondents are highly satisfied and dis-satisfied.

6. Do you feel organization goals are achieved through employee welfare? Table: -6 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 75 25 0 0 Percentage 75 25 0 0

SOURCE: Information collected through questionnaire Graph: - 6

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Organization goals achieved through employee welfare

80 70 60 50 40 30 20 10 0 Highly satisfied Satisified DisHighly Dissatisfied satisfied

Grading

No. of responses

Attributes

Interpretation From the above table it can be interpreted that most of the respondents i.e. 75%, are highly satisfied with the organization goals achieved through employee welfare by the company whereas 25% of the respondents are satisfied.

7. Is the hygienic conditions maintained in an around the canteen and work place areas? Table: - 7 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 43 53 4 0 Percentage 43 53 4 0

SOURCE: Information collected through questionnaire 52

Graph: - 7

Hygenic conditions maintained in canteen and at work place

60 50 Grading 40 30 20 10 0 Highly satisfied Satisified DisHighly Dissatisfied satisfied No. of responses

Attributes

Interpretation From the above table it can be interpreted that most of the respondents i.e. 53%, are satisfied with the hygienic conditions maintained in canteen and at work place through employee welfare by the company whereas 43% of the respondents are satisfied and 4% are dissatisfied.

8. Are the sitting arrangements within the plant and canteen satisfactory? Table: - 8 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 10 80 10 0 Percentage 10 80 10 0

SOURCE: Information collected through questionnaire 53

Graph: - 8

Sitting arrangement within plant and canteen

100 80 Gradings 60 40 20 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 80%, are satisfied with the sitting arrangements within plant and canteen provided by the company whereas 10% of the respondents are highly satisfied and dis-satisfied.

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9. Drinking water facilities provided? Table: - 9 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 0 90 10 0 Percentage 0 90 10 0

SOURCE: Information collected through questionnaire Graph: - 9

Drinking water facility provided

100 80 Gradings 60 40 20 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 90%, are satisfied with the drinking water facility provided by the company whereas 10% of the respondents are dis-satisfied.

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10. Does the company provide regular medical examination for the workers? Table:-10 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 40 30 20 10 Percentage 40 30 20 10

SOURCE: Information collected through questionnaire Graph: - 10

Regular medical examination for the workers provided by the company

50 Gradings 40 30 20 10 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 60%, are satisfied with the care taken by the company whereas 40% of the respondents are highly satisfied.

56

11. Are the workers satisfied with the medical treatment at health care centre provided by the company? Table: -11 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 54 28 10 8 Percentage 54 28 10 8

SOURCE: Information collected through questionnaire Graph:- 11

Medical treatment at health centre

60 50 Gradings 40 30 20 10 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 60%, are satisfied with the care taken by the company whereas 40% of the respondents are highly satisfied.

57

12. Health education, preventive health care family planning services are provided by the company? Table: - 12 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 60 33 7 0 Percentage 60 33 7 0

SOURCE: Information collected through questionnaire Graph: -12

Health education, preventive health care, family planning services

70 60 50 40 30 20 10 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied

Gradings

No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 60%, are highly satisfied with the health education, preventive health care, family planning services are provided by the company whereas 33% of the respondents are satisfied and 7% are dissatisfied.

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13. Factory health centre ambulance and emergency aid are provided by the company? Table: - 13 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 45 55 0 0 Percentage 45 55 0 0

SOURCE: Information collected through questionnaire Graph:-13

Factory health centre ambulance and emergency aid are provided by the co.
60 50 40 30 20 10 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied

Gradings

No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 55%, are satisfied with the factory health centre ambulance and emergency aid are provided by the company whereas 45% of the respondents are highly satisfied.

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14. Are you satisfied with the loans and advances provided by them? Table: - 14 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 63 34 3 0 Percentage 63 34 3 0

SOURCE: Information collected through questionnaire Graph: -14

loans and advances provided by the company

70 60 50 40 30 20 10 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied

Gradings

No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 63%, are highly satisfied with the loans and advance provided by the company whereas 34% of the respondents are highly satisfied and 3% are dis-satisfied.

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15. A recreational facility arranged by the company is satisfactory? Table: - 15 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 50 40 10 0 Percentage 50 40 10 0

SOURCE: Information collected through questionnaire Graph: - 15

Recreational facility arranged by company

60 50 Gradings 40 30 20 10 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 50%, are highly satisfied with the care taken by the company whereas 40% of the respondents are satisfied and 10% are dis-satisfied.

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16. Are you satisfied with the transport facilities provided by the company? Table: - 16 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 50 50 0 0 Percentage 50 50 0 0

SOURCE: Information collected through questionnaire Graph: - 16

Tansport facility provided by company

60 50 Gradings 40 30 20 10 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 50%, are satisfied with the transport facilities provided by the company whereas 50% of the respondents are highly satisfied.

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17. Are you satisfied with the social security measures? Table: - 17 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 12 78 10 0 Percentage 12 78 10 0

SOURCE: Information collected through questionnaire Graph: - 17

Social security measures

100 80 Gradings 60 40 20 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 78%, are satisfied with the social security measures taken by the company whereas 12% of the respondents are highly satisfied and 10% are dis-satisfied.

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18. The death relief fund provided to the spouse of the deceased is sufficient? Table: - 18 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 10 74 16 0 Percentage 10 74 16 0

SOURCE: Information collected through questionnaire Graph:- 18

Death relief fund provided to the spouse of the deceased is sufficent

80 Gradings 60 40 20 0 Highly Satisfied Satisfied Dissatisfied Highly dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 74% are satisfied with the death relief fund provided to the spouse of the deceased is sufficient by the company whereas 40% of the respondents are highly satisfied. 19. Are you satisfied with the group insurance provided by the company?

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Table: - 19 S. No. 1. 2. 3. 04. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 55 45 0 0 Percentage 55 45 0 0

SOURCE: Information collected through questionnaire Graph: - 19

Group insurance provided by the company

60 50 Gradings 40 30 20 10 0 Highly Satisfied Satisfied Highly Dissatisfied Dissatisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 55%, are satisfied with the group insurance provided by the company whereas 45% of the respondents are highly satisfied.

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20. Are you satisfied with the group insurance provided by the company?3 Table: - 20 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Dissatisfied Highly Dissatisfied No. of Responses 15 80 0 5 Percentage 15 80 0 5

SOURCE: Information collected through questionnaire Graph: - 20

Education provided by schools in township

90 80 70 60 50 40 30 20 10 0 Highly satisfied Satisified DisHighly Dissatisfied satisfied

Grading

No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 80%, are satisfied with education provided by schools in township by the company whereas 15% of the respondents are highly satisfied and 5% are highly dis-satisfied.

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21. Companys daily canteen menu? Table: - 21 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Highly Dissatisfied Dissatisfied No. of Responses 33 60 5 2 Percentage 33 60 5 2

SOURCE: Information collected through questionnaire Graph: - 21

Daily canteen Menu

70 60 Grading 50 40 30 20 10 0 Highly satisfied Satisified DisHighly Dissatisfied satisfied No. of responses

Attributes

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 60%, are satisfied with the daily canteen menu by the company whereas 33% of the respondents are highly satisfied, 5% are dis-satisfied and 2% are highly dis-satisfied.

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22. Safety related announcements made when needed? Table:-22 S. No. 1. 2. 3. 4. Options Highly Satisfied Satisfied Highly Dissatisfied Dissatisfied No. of Responses 15 70 10 5 Percentage 15 70 10 5

SOURCE: Information collected through questionnaire Graph: - 22

Safety related announcements made

80 70 60 50 40 30 20 10 0 Highly satisfied Satisified Highly disDissatisfied satisfied Attributes

Grading

No. of responses

INTERPRETATION: From the above table it can be interpreted that most of the respondents i.e. 70%, are satisfied with the safety related announcements made by the company whereas 15% of the respondents are highly satisfied, 10% of them are highly dis-satisfied and 5% are dissatisfied.

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CHAPTER 6 SUMMARY AND SUGGESTIONS Findings of the study The survey conducted shows that majority of the employees are contended with the measures that are implemented for securing and maintaining health and safety of the employees in the company. The employees surveyed were also satisfied with the provision of quality protective equipments, drinking water facilities and maintenance of urinals and latrines. The survey findings exposed that more than 50% of employees surveyed were satisfied with the health care facilities. The employees surveyed were very much satisfied with the benefits like Leave travel concession and subsidized transport facilities. Most of the employees surveyed were fully satisfied with the welfare and recreational facilities. Most of the employees surveyed agree that their suggestions had been exercised and suitable instructions have been given for handling machines. Some of the employees surveyed denied that the township facilities and the quality of education are not up to the expectations.

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 More than half percent of the employees surveyed were not satisfied with the canteen services and they wish to improve the quality of the food even though the canteen rates are increased.

SUGGESTIONS The training and instructions provided to the employees on occupational health and safety aspects should be enhanced. The quality of education should be improved and better educational amenities are to be provided. To enhance the provision for rest rooms and lunch rooms with clean ambience. To improve quality in the maintenance of township by providing efficient services. The enhancement in the quality of food in the canteen is the need of the hour. Plant safety inspection is essentially needed for the safety of the employees.

CONCLUSION 70

The result of the study focuses on how effective human relations play a pivotal role in the growth of an organization in achieving the objectives efficiently as they are considered as the most valuable asset for any organization. In this organization the employees were contended with the statutory and non-statutory welfare activities provided. Based on this a survey was conducted through questionnaire to assess the attitude and satisfactory level of employees towards statutory and non-statutory welfare activities. The feedback on this subject matter when evaluated threw light on the level of satisfaction of employees of the company is more than average and maintained according to the industrial specifications. The need of the hour for the management is to reevaluate and take up early, effective and efficient measures to enhance the quality in welfare measures. The harmonious human relations and industrial relations maintained in BHEL are the ultimate outcomes of the facilities provided by the organization to its employees which stand high at par when compared to other industrial establishments located around it.

CHAPTER 7

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BIBLOGRAPHY

S.No

Books

Author

1.

Human Resource and Personnel Management

K. Ashwathappa

2.

Human Resource Management And Industrial Relations

P.Subba Rao

3. 4.

Dynamics of industrial relation Factories Act 1948

CB Mammoria V.J.Rao

WEBSITES: www.bhel.com www.nsc.org

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QUESTIONNAIRE EMPLOYEE WELFARE Respected Madam/Sir I VENNELA.P pursing MBA from RRS COLLEGE OF ENGINEERING AND TECHNOLOGY doing project work in HRM entitled EMPLOYEES WELFARE as a part of partial fulfillment of my course. I would here by kindly request to cooperate with me by answering the questionnaire and assure that the data provided will be used for the project only. Pleas tick the appropriate option. Grade: Department: Sl. No.
01 02 03 04 05 Company is taking due care of employees? Are you getting any benefit other than your salary/ Are you satisfied work environment? Do you move out of work place due to suffocation or other disturbances? Effective and suitable arrangements have been taken to maintain sufficient and suitable humidity, 06 07 08 09 10 11 ventilation, temperature and lightening facilities? Do you feel that organization goals are achieved through employee welfare? Is the hygienic conditions maintained in an around the canteen and work place area? Are the sitting arrangements within the plant and canteen satisfactory? Drinking water facilities provided? Does the company provide regular

Age:

STATEMENT

Highly Satisfied

Satisfied

Dissatisfied

Highly Dissatisfied

medical

examination for the workers? Are the workers satisfied with the medical treatment at health care centre provided by the

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12 13 14 15 16 17 18 19 20 21 22

company? Health education, preventive health care, family planning services are provided by the company? Factory health center ambulance and emergency aid are provided by the company? Are you satisfied with the loans and advances provided by them? A recreational facility arranged by the company is satisfactory? Are you satisfied with the transport facilities provided by the company? Are you satisfied with the social security measures? The death relief fund provided to the spouse of the deceased is sufficient? Are you satisfied with the group insurance provided by the company? Are you satisfied with the quality of education provided by the schools in township? Companys daily canteen menu? Safely related announcements made when needed?

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