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Abstract
Data trafc demand is growing rapidly as operators are struggling to overcome declining margins and rising capital costs in their mobile broadband strategies. The telecom industry is talking about ofoad as a solution but it can take many forms, leaving many operators unsure of which path to take. The business case for Wi-Fi is evolving, and not just for data ofoad but also voice and messaging, offering an opportunity for the deeper integration of Wi-Fi with the operators service portfolio. One of the many concerns of Wi-Fi deployment points to the end goal of integrating both the existing and Wi-Fi architecture with minimal changes. When mobile devices connect to networks, user and end point authentication play critical roles in preventing misuse, abuse and attack. This paper will provide a deep-dive into the ramications of Wi-Fi authentication and security, with the study of carrier class Wi-Fi challenges faced by operators in terms of scalability and exibility of the solution, service quality, terminal readiness and the desired success in Wi-Fi deployments. It marks a reversal of attitude once held by carriers, which undermined the open design and previously chose to deliver their services through their own tightly controlled networks. By embracing Wi-Fi, they are now seeing their data ofoad strategy to pragmatic use on their networks by diverting trafc to this alternative route. Wi-Fi access also gives the carriers new revenue streams, and draws in consumers who are increasingly searching for local wireless hotspots.
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Contents
Overview Converging Multiple Access Technology Challenges to Building a Carrier Class Wi-Fi Experience Security Authentication Roaming Integrating the Mobile Core - Provisioning, Policy Control and Billing Delivering the Right Wi-Fi Experience Greenpacket Wi-Fi Offloading Solutions Smart Data Ofoad Seamless Data Ofoad Dynamic Data Ofoad Wi-Fi Adoption Intensifies Interest in Offloading Conclusion Wi-Fi Your Network to More Bandwith! References 11 13 14 15 08 06 01 03
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Overview - 01
Overview
Wi-Fi has undoubtedly established itself as a genuine wireless access technology capable of delivering a cellular experience. The business model for Wi-Fi has changed from merely a home Internet gateway alternative to an essential part of the operators bigger network data strategy. The rise of the smartphones resulted in consumers needing connectivity and in turn driving the need for bigger bandwidth through the Wi-Fi marketplace, as Wi-Fi is recognized as the de-facto technology for the average smartphone user. According to a Gartner report, the smartphone sales are expected to surpass 1 billion units by 2015, when they will account for 50% of the total mobile device market. The smartphone behaviors are markedly different from the previous generation of handsets. It is acknowledged that as devices become more complex, so does the behavior of the trafc mix. The trafc mix now contains greater consumption of high bandwidth experience for videos and content, which 3G as a delivery mechanism falls short. When spectrum runs short, service degrades sharply; calls get dropped and data speeds slow down. Wi-Fi ofoading is an opportunity for operators to reduce 3G trafc load and at the same time, overcoming the growing pressure from OTT players like Skype and Google to avoid revenue erosion. Wi-Fi remains very much publicized on the operators agenda. There is clear desire to integrate the technology more closely with cellular, both in terms of ease of use through network discovery, authentication and log-on, and at the core-network level. Despite these challenges, the adoption of Wi-Fi ofoading will not decelerate as the next generation connectivity in LTE will drive further the end users need for high performance wireless connectivity; Wi-Fi will be more relevant in the 4G era than it was for 3G. Moreover, the growth in cloud-based services will only further drive and unlock the potential of the big data.
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Several Tier 1 operators are already embracing the Wi-Fi in large scale deployments in the likes of China Mobile and KDDI in Japan to ofoad peak data trafc from cellular networks and support the delivery of new content and value-added services. The standardization bodies of Wireless Broadband Alliance (WBA) and Wi-Fi-Alliance is encouraging development of Wi-Fi standards that addresses the future of Wi-Fi roaming through Next Generation Hotspot (NGH) and Hotspot 2.0, including ofoad architectures. With standards work improving and gaining greater acceptance through successful trials, the entire value chain of vendors, device manufacturers and developers will stand to benet from a larger marketplace.
Overview - 02
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Security
As the number of web-enabled device i.e. likes of smartphones and tablets continue to grow, the focus of security is equally important on the device, network as well as the data traversing both secured and unsecured Wi-Fi networks. The emerging trend of universally accessing data, independent from the device that is carried, calls for stricter control. The credibility of tunneling data through unsecured WLAN is challenging to enforce restrictions onto data streams and content when accessing Wi-Fi hotspot. The use of encryption protocols such as AES in WPA2 and IKEv2 is another way to ensure the data packets are sufciently encrypted over 802.1x networks to give the same level of security that is expected of Wi-Fi as in cellular.
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Roaming between networks is complicated such that the roamed network has no access to the encryption keys used to authenticate the user. The emulation of roaming ability through the use of Extensible Authentication Protocol (EAP), ideally SIM-based is supported in Wi-Fi devices these days. Other issues pertaining to accounting is unclear and how much operators should charge each other for access.
Authentication
In the user authentication and device authentication process, it is important that the integration of SIM-based authentication is compliant to 3GPP and 3GPP2 standards. With the adoption of at-IP architecture and EPC packet core, the primary SIM authentication method suggest seamless Wi-Fi access can be achieved with minimal infrastructure and core network integration. The placement of intelligent agents on the device can help operators combine advanced policy control mechanism to execute Wi-Fi ofoad in managed manner to t the business needs of the operators. EAP-SIM is used extensively in WLAN as a basis for negotiating solid authentication as most smartphones readily supports it. Which variant of the EAP authentication is used for what network is purely dependent on the operators. Implementation of a standards based approach to Wi-Fi network identication, authentication and service provisioning is essential to accelerating and promoting the use of the Wi-Fi among consumers. Making the 3G/4G to Wi-Fi handover seamless to the end-user through EAP-based methods (the more popular and readily supported EAP-SIM and EAP-AKA) will provide a viable data-ofoad solution for operators, while standardizing deployment for Wi-Fi operators and device manufacturers. It will also make integration into mobile operators cellular networks far easier and more cost effective.
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Roaming
Inter Wi-Fi roaming is one aspect that is still in the early stages of standardization towards a harmonized and seamless roaming experience. A large scale deployment of Wi-Fi can complement cellular roaming and bring roaming charges down signicantly to the end-user. The impact of Wi-Fi ofoad is widening, and the way operators integrate Wi-Fi within their networks is changing. Some operators lacking their own Wi-Fi hotspot infrastructure and has plans to do so soon, can establish partnerships with Wi-Fi access aggregators like Boingo and iPass. Those that already have Wi-Fi ofoad in place and sufcient investments can continue to expand the locations where they offer Wi-Fi access and extend the network of partners to provide domestic and international roaming.
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Convergence
Simplify the Wi-Fi ofoading experience by ensuring that they can provide an enriched experience regardless of the network, device and environment. The end goal of marrying Wi-Fi ofoad together with 3G/4G technology can bring new growth and injecting value to the operators business proposition, be it new Wi-Fi access revenues or richer content delivery.
Integration
Automatic and network agnostic approach (3G-Wi-Fi) to synchronize user credentials in the process to integrate multiple elements of subscriber provisioning, device and subscriber authentication that is integrated to the operators core network (authenticated through 3GPP compliant AAA) and coupled to the policy infrastructure; push prole, updates over the air, policy control management to add intelligence on ofoad decisions.
Regulatory Compliance
Operators look for a standardized long term solution that handles data mobility and growth regardless of application and network type. In an environment of rising cyber crime, operators need to enforce vigilance over cellular and WLAN networks; assess the aspects of subscriber data condentiality & integrity, authentication, access control and attacks while implementing integrated Wi-Fi access. The vulnerability of Wi-Fi ofoad is apparent in the case of direct Internet Wi-Fi that is provided over free hotspots (i.e. shopping malls, cafes) as a value-add to the subscriber. In such circumstance, operators need to notify the subscriber before ofoading automatically giving the user a choice. Operator can maintain visibility and control over Wi-Fi through EAP-based authentication.
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Greenpackets Seamless Data Ofoad is a client-based solution that aims to deliver a simplied and cost-effective ofoad method across multiple access networks. It is based on the Data Ofoad Platform. The Seamless Data Ofoad client can transparently ofoad 3G - Wi-Fi and continue to push operator services and manage data trafc effectively. Seamless Data Ofoad, through Inter-working WLAN (iWLAN) takes trafc from the mobile operators radio access over Wi-Fi by tunneling through the PDG at the operators core network. This ts with mobile operators need to monetize services through the personalization of services and the application of policy management; something which cant be said of other Wi-Fi ofoad approaches in the market today.
Operators are increasingly looking at using Wi-Fi for ofoad as part of their mobile broadband strategies. However, it risks losing visibility over trafc policies that were congured for the user once it routes through Wi-Fi. What is lacking is a way for the network to communicate to users (applications and/or websites they are using) a real-time or predicted measure of the networks congestion levels. Greenpackets Dynamic Data Ofoad client is compliant to the dened 3GPP Access Network Discovery and Selection Function (ANDSF), to enable dynamic network selection and switching based on various contextual ability such as cell location, device, peak hours and subscription plan. Operators can also opt to customize these policies based on application aware policy, device policy, subscriber policy and time-based policy to trigger data ofoad.
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The benets to consumers would be signicant, as consumers get Wi-Fi service mix with their cellular plan. It gives a high level of condence of attached Wi-Fi connectivity without searching SSID, input username and password at all times. The EAP authentication ensures seamless and secure credential validation and happens automatically. All of that authentication and connectivity is congured onto the device without user intervention. The initiative also opens the door for operators to extend the offering of any SIM-based services into an ofoad environment. Mobile operators are keen to make the SIM the secure element of mobile payment services, for example, and this project would allow transactions to be carried out without the need for cellular access. The evolution of legacy voice away from circuit switched towards at IP in LTE means it could extend voice implementation similar over Wi-Fi as well; allowing operators to offer carrier class voice service as well.
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Conclusion - 13
Conclusion
The concept of Wi-Fi is not just based on the premise of ofoad. Other opportunities arise from the building of a well-planned Wi-Fi access to generate new revenue streams. Mobile operators must catch-up or risk losing their mark on subscribers demand. In recent years, the rise of OTT providers like Google, Amazon and Netix has eclipsed market dominance by delivering a new and exciting user experience to engage the consumers. Operators are now aware of the importance of achieving efciency in intelligent solutions to create closer relationships with their customers. There are opportunities to use Wi-Fi as a customer acquisition tool as well as a churn reduction tool. Operators perceptions of Wi-Fi have changed from seeing the technology as a threat that was stealing trafc and revenue to a signicant opportunity for growing data services usage. The full integration of Wi-Fi with mobile networks is critical to an operators success. Not just for authentication and data but for all the services the end users currently receive on cellular networks as well as those they are likely to in the future, including billing, voice, messaging and roaming. A major milestone in the efforts to standardize global data roaming over Wi-Fi was announced by the Wireless Broadband Alliance (WBA) on the successful trial of NGH that included AT&T, BT, China Mobile, NTT DoCoMo and so forth in the week leading up to Mobile World Congress 2012 in Barcelona. The initiative was adopted on SIM-based environment as the secure element to deliver connectivity across networks. One of the key highlights central to operators is the strict requirements on making both device and user authentication to ensure integrity and security of the network is not compromised, when incorporating Wi-Fi as part of the mobile services strategy. Wi-Fi has transitioned from a useful unlicensed wireless option for ofoading excess mobile video trafc to an intelligent, managed network where subscribers can roam securely. According to a report by Strategy Analytics, the marketplace will expect to see increasing number of operators embrace Wi-Fi as part of their LTE network deployment strategy; and to incorporate it fully into their 3G and 4G trafc calculations and become a fully integrated part of small cell networking and HetNet design by 2015.
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Free Consultation If you would like a free consultation on how you can leverage Wi-Fi ofoading for an improved network performance and experience, feel free to contact us at marketing.gp@greenpacket.com. Kindly quote the reference code, SWP1211-E when you contact us.
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References - 15
References
1. Wi-Fi Hotspots will be Small Cells in Mobile Broadband Networks by 2015 by Sue Rudd and Phil Kendall, Strategy Analytics 2. Analysis Mason The Case for Wi-Fi Ofoad by Terry Norman 3. Wireless Broadband Alliance (WBA) Industry Report 2011, Global Developments in Public Wi-Fi
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