IT SKILLS

AIM To equip Probationary officers with the necessary Information Technology Skills to undertake training requirements during CTP. To provide an insight about the increasing role of IT in governance. LEARNING OUTCOMES After studying this course, the probationary officers will be able to:1. Learn Effective by use of Microsoft Word 2007, Excel 2007, & Power Point 2007. 2. Make effective use of internet for research and public sector management. 3. Apply knowledge of IT to improve service delivery to public through e-governance initiatives. COURSE OUTLINE Topic 1.1 Module 1: 1.2 Microsoft Office 1.3 Module 2: Public Sector Use of I.T. 2.1 2.2 Microsoft Power Point Email and Internet Case Studies about strategic use of governance. IT in Microsoft Excel Microsoft Word Description

Reference Material Manual of Microsoft Office 2007 Course handouts

PROFESSIONAL AND SOCIAL ETIQUETTE

AIM To acquaint the probationary officers with the conventional rules of social behaviour and professional conduct To enable the probationary officers to carry themselves professionally, as well groomed, dignified and disciplined officers LEARNING OUTCOMES After participating in this course, the probationary officers should be able to:1. Understand components of professional conduct 2. Appreciate the importance of discipline, regularity, punctuality and time management in professional behaviour. 3. Understand what constitutes formal dress for male and female officers and learn how to dress up for different occasions and at different times of the day. 4. Comprehend various components of formal dining through participation in practice sessions. 5. Understand the norm of behavior to be observed while interacting with peers, juniors and seniors of both sexes at individual and group level. 6. Refresh their knowledge of the basic manners and rules of personal hygiene. COURSE OUTLINE Topic 1.1 Module 1: Components of Professionals Conduct 1.2 1.3 2.1 2.2 2.3 2.4 3.1 3.2 Description Discipline (regularity, punctuality, organizing work) Conduct (behaviour with juniors, peers, seniors, public, females, teamwork) Other attributes required at work place (diligence, perseverance, honesty, fairplay) Basic manners and personal hygiene Dress code Table manners Formal dining Professional ethics Introduction to occupational groups, job requirements, challenges, contribution of various occupational groups to governance, social uplift and economy. Work ethics

Module 2: Social Etiquette

Module 3: Extension Lectures 3.3

Reference Material Hand book of professional and social etiquette

Note : Grading of this course will be reflected in marks awarded by the Director CTP and Additional Director(s) Programme.

COMMUNICATION SKILLS & ENGLISH LANGUAGE DEVELOPMENT

AIM To develop public speaking and presentation skills of the participants, enabling them to communicate effectively in their work environment LEARNING OUTCOMES On completion of this course, the participants should be able to ; 1. Understand communication process and its dimensions 2. Understand the importance of effective communication at the work place 3. Organize their thoughts in a logical sequence and deliver a good speech, presentation. 4. Organize, participate and head a meeting COURSE OUTLINE Topic 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 2.1 2.2 3.1 3.2 3.3 Description Communication Theory and Professional Practice Profile of an Effective Communicator Organizational Communication Oral Communication Non-Verbal Communication Visual Presentation/ Making Slides Oral Presentation Skills Conducting Effective Meetings Writing and Vocabulary Language and Grammar Book Review Public Speaking (debates) Current Issue Presentations

Module 1: COMMUNICATIONS

Module 2: ENGLISH LANGUAGE SKILLS Module 3: CO-CURRICULAR ACTIVITIES

Reference Material Communicating as Professionals by Terry Mohan (2004, Nelson) Communication for Business by Shirley Taylor (2005, 4th edition, Pearson) Business & Administrative Communication by Kitty O. Locker (1998, International Edition, McGraw Hill)

QUANTITATIVE TOOLS FOR DECISION MAKING

AIM To improve your ability to make transparent and effective decisions. To gain an in-depth comprehension and appreciation of quantitative analysis. To identify organizational situations amenable to iterative quantitative analysis. To harness the power of computerized solution techniques and thoroughly understand their results. To evaluate the assumptions underlying models and their subsequent limitations in organizational decision making. LEARNING OUTCOMES Upon successful completion of this course, the probationary officers will be able to:1. Choose the appropriate quantitative method for decision making, wherever required to address a given problem. 2. Use the tools of quantitative analysis both with and without the required software. 3. Solve quantitative problems by utilizing the decision-making techniques taught in the course. 4. Use a linear regression model on a given research question. 5. Interpret results obtained using a statistical package. COURSE OUTLINE Topic Description 1.1 Even Swaps: A Rational Method For Making Trade-Offs 1.2 Exercises on Tradeoffs and Conflicting Objectives 1.3 How People Make Decisions Involving Multiple Objectives 1.4 Introduction to Probability 1.5 Decision Trees 1.6 Descriptive Statistics 1.7 Charts and Graphs 1.8 Confidence Intervals 1.9 Hypothesis Test 1.10 Correlation and Regression 1.11 Use of SPSS

Module 1:

Reference Material Decision Analysis for Management Judgment by Goodwin & Wright (3rd Edition, John Wiley & Sons, Ltd.) Statistics Essentials for Dummies by Deborah Ramsey (2010, Wiley)

GOVERNMENT & SOCIETY IN PAKISTAN

AIM To introduce the probationary officers to the institutional context of government functioning in Pakistan and familiarize them with the new paradigm of governance; and To acquaint the probationary officers with the structure and working of the government. LEARNING OUTCOMES After studying this course, the probationary officers will be able to:1. Explain salient features of the Constitution of Pakistan 2. Explain the concept of federalism under 1973 constitution, division of legislative& executive powers between federation & provinces; financial & economic management in federation. 3. Differentiate between different forms of government 4. Explain the separation of legislative, executive and judicial powers under 1973 constitution. 5. Understand the structure & role of judiciary envisaged under 1973 constitution. Topic Module 1: Pakistan Society and Culture COURSE OUTLINE Description 1.1 Socio-cultural roots. 1.2 Binding factors 1.3 Disintegrating factors 1.4 Managing cultural diversity 2.1 Constitution as social contract 2.2 Types of Constitution 2.3 Nature of the 1973 Constitution 2.4 Constitutional development: 1947 to date 2.5 Brief facts of important constitutional cases: MaulviTameez-ud-din case 1955, ZafarAli Shah Case, 2000 and the Supreme Court decision in PCO Judges Case 2009. 3.1 Parliamentary and Presidential system of governance; Parliamentary system as envisaged under the 1973 Constitution 3.2 Concept of separation of powers as a mechanism for accountability under both the systems; Separation of legislative, executive and judicial powers under the 1973 Constitution & confrontation between various organs of the state. 3.3 Case Study: 18th Amendment and the revival of parliamentary system of governance in

Module 2:

Constitution

Module 3: System of Governance

Pakistan. 4.1 Federation: unitary system and confederation; a success story of USA; a success story of UK; Federation in India and Pakistan: a comparative analysis 4.2 Federalism under the 1973 Constitution; Division of legislative and executive powers between federation and provinces before and after 18th Amendment; areas of common legislation after 18th Amendment; Federation and the abolition of concurrent legislative list. Is it enough? 4.3 Case study: Impact of the abolition of Federal Concurrent Legislative List on the Federation and Provinces. 5.1 Brief overview of the Fundamental Rights under 1973 Constitution; Difference between the Principles of Policy and Fundamental Rights; Constitutional mechanism for enforcement of the Principles of Policy and Fundamental Rights. 5.2 Reasonable restrictions on the Fundamental Rights; Rights covered under the Article -9: the right to life and liberty 5.3 Case Study: Responsibility of Civil Bureaucracy to citizen rights. 6.1 Financial and economic management in the Federation; Federal Consolidated Fund and Public Account; Role of the NFC, and NEC in economic and financial management; Audit and Accounts Function; Budget approval by National Assembly. Problems in enforcement of the Islamic provisions under 1973 Constitution; Role of the Council of Islamic Ideology and Shariat Court

Module 4: Federation

Module 5: Principles of Policy and Fundamental Rights

Module 6:

Economic and Financial Provisions

6.2

7.1 Judicial structures and Pakistan; Writ Jurisdiction

Module 7:

Structure and Role of Judiciary

of the High Courts under Article 199; 7.2 Jurisdiction of the Supreme Court under article 184(3); High Courts jurisdiction under Article 199 and the Supreme Courts jurisdiction under Article 184(3): a comparative analysis 7.3 Extent and limitation of judicial review; Judicial activism versus judicial restraint; A brief

comparison of judicial review in USA, India and Pakistan 7.4 Case Study: Civil Officers Promotion Case in BS22 Module 8:

Accountability and Good Governance

8.1

Module 9:

Extension Lectures/Workshops

Public Accounts Committee; Regulatory Bodies; Other Legal Instruments; Discretion 8.2 Case Study: SC Judgment in NRO Case. 9.1 Bureaucracy, politics & democracy 9.2 Women rights/Gender issues in governance 9.3 Peculiarities of Administration in AJK & GilgitBallistan. 9.4 Role of military in politics of Pakistan 9.5 Role of non state institutions in governance 9.6 Foreign policy of Pakistan 10.1 Country Study Tour 10.2 Military Attachment

Module 10: Co-Curricular Activities

Reference Material Constitution of the Islamic Republic of Pakistan Constitutional & Political History of Pakistan by Hamid A. Khan (2005, Oxford) A Concise History of Pakistan by M. R.Kazimi (2009, Oxford) New Perspective on Pakistan by Mr. SaeedShafqat (2008,Oxford ) Federalism and ethnic conflict regulation in India and Pakistan (2007) Pakistan A Dream Gone Sour by Roedad Khan (1997, Oxford)

PERSONNEL & OFFICE MANAGEMENT IN GOVERNMENT

AIM To develop probationers understanding of relevant rules, regulations and procedures that govern its day to day functioning. To impart the skills required for administering a government office efficiently, and effectively. LEARNING OUTCOMES Apply provisions of Civil Service laws and Rules to practical situations. Understand allocation and transaction of business in various organs and institutions of the Federal Government and their inter-relationship Understand the distribution of work and disposal of business in the Federal Secretariat Gain proficiency in drafting out (a) good notes for supervisory officers; (b) different forms of office communication; and (c) summaries for the President, Prime Minister and the Cabinet Acquire skills to conduct effective meetings in government set up Gain understanding of general principles of budgeting & purchase procedure. Course Outline Topic 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2.1 Description Civil Servants Act 1973 & linkage with rules Civil Servants (Appointments, Promotion and Transfer) Rules Government Servants Conduct Rules, 1964. Government Servants (E & D) Rules, 1973 (Departmental Disciplinary Action against Government Servants, Enquiry Procedures). Roles of Competent Authority and Enquiry Officer Revised Leave Rules 1980: Casual and other kinds of leave. Occupational Groups & Activities (Probation, Training & Seniority) Rules, 1990 Rules of Business - A constitutional necessity, source and exercise of authority, purpose and scope of application, significance and structure of rules. Administrative structure of government (Allocation of Business (Schedule I & II), Creation and Organization of Ministries & Divisions, Transaction of Business, Individual and Collective Responsibility, Orders & Instruments, Agreements & Contracts). Consultation among Divisions, Why & How, Secretaries Committee Cases and the procedure of cases to be submitted to the President, Prime Minister,

1. 2. 3. 4. 5. 6.

Module 1:

Civil Services Laws and Rules

Module 2:

2.2

Rules of Business and Secretariat Instructions

2.3 2.4

2.5 2.6

2.7 2.8 2.9 2.10 2.11

Cabinet and the manner of cabinets working, Schedule IV,V-A,V-B, VI. Legislation: Official, Non Official bills. Relations of Legislature with the Government and Parliamentary Controls over the Government i.e. Budgetary Controls, Motions, Questions, Resolutions etc. Secretariat Instructions: Source and Exercise of Authority for these Instructions, Purpose, Scope Application, Status and Importance Distribution of Work Disposal of Business. Office Procedure Examination of Cases on Files, Noting on Files, Objectives of Noting, Advantages of Noting, Good Noting, Bad Noting. Drafting: Fundamentals of Drafting, Ensuring Correctness, Forms of Office Communications viz. Official Letters, Letters to Non-official Bodies, D.O Letters, Memorandum etc. Summaries for the Prime Minister, President and Cabinet Inspections of Subordinate Offices Regarding Compliance with Rules, Use of Government Property, Security, Discipline, Cash & Accounts, Receipt & Dispatch and File Management etc.(Note: To be Reinforced through Field Work) Meetings: Why, Mandatory and Procedural, Holding of Meetings: Agenda/ Working Paper, Notice, Minutes, Circulation of Minutes, Followup Action, Briefs for Superior Authorities Court Cases: Para wise comments. Budgetary Process Purchase procedure Performance Evaluation

2.12

2.13 2.14

2.15

2.16 Module 3: Extension Lectures 3.1 3.2 3.3

Reference Material Rules of Business 1973 Secretariat Instructions Manual of Federal Civil Service Laws by Zahid Ali

PUBLIC SECTOR MANAGEMENT

AIM To introduce the Probationary officers to the basic concepts of public administration and to develop their understanding of various factors on which organizational performance depends.

To enhance the analytical, decision making, negotiation & management skills required to play a
leadership role at the tactical level.

To

provide

probationers

with

the

fundamental

knowledge

and

skills

required

for

understanding/diagnosing and managing behavior in organizations. LEARNING OUTCOMES On completion of this course, the participants should be able to; 1. Identify personality types, values and motivational needs of employees. 2. Explain group structure and behavior and how to perform as a group 3. Comprehend leadership role of a manager and handling of conflict and negotiation 4. Explain raison d'etre of Public Sector, its organizational structures and evolution over the period 5. Understand importance of values, goals and reforms in the Public Sector 6. Understand Public Policy and changing role of bureaucracy 7. Gain comprehension of current social and public sector issues

COURSE OUTLINE
Topic Module 1: Organizational Behavior Module 2: Management Module 3: The Public Sector Module 4: Public Sector; Past and present Description Personality & Values Motivation Concepts Foundations of Group Behavior Leadership Conflict and Negotiation Committees, Teams and Group Decision Making Foundations of Organization Structure Organization Theory for the Public Sector Goals, Values and Ethics in Public Sector Case Study: Dilemma of A Bureaucrat The Changing Role of Public Administration Public Administration in a Century of Interdependence and Good Governance 4.3 Public Sector Modernisation and Governance 4.4 Personal Development and Reform & Change in 1.1 1.2 1.3 2.1 2.2 2.3 2.4 3.1 3.2 3.3 4.1 4.2

4.5 4.6 4.7 5.1 5.2 5.3 a. b. c. d. e. f. g. h. i.

Module 5: Public Policy

Module 6: Current policy issues in social sector

Public Organizations Public management reform in Malaysia The use of Performance Indicators in the Public Sector Integrity, Corruption and Ethics in Public Sector Policy Analysis The Policy Making Process Bureaucracy and Public Sector Policy Making Privatization Public Private Partnership Project Management Disaster Management Issues of higher education in Pakistan, including creation of job opportunities Housing for Poor (AshianavsKhuda Ki Basti) Restoration of Commissionerate System in Punjab Natioal heath policy and reform The Demographic challenge and our policy response

Reference Material Management A Global Perspective, Koontz (1997, 11th edition, Houghton Mifflin Company ) Essentials of Organizational Behavior, Robbins (2010, Pearson) Organization Theory and the Public Sector,Tom Christensen (2007, Routledge) Public Administration in Theory & Practice by Raymond W. Cox III, Susan J. Buck & Betty N. (1994, Brigham Young) The Changing Role of Public Administration World Public Sector Report 2005 United Nations OECD Policy Brief 2003, 2004 and 2005 Understanding Public Policy by Thomas R Dye (2009, 12th Edition, Pearson)

ECONOMICS & PUBLIC FINANCE

AIM To impart an understanding of the basic concepts & analytical tools of Economics. To examine the validity of some of the important economic theories in the perspective of current socio economic problems of Pakistan. To highlight the importance of money dimension of decision making. To introduce the probationary officers to the theory and practices of financial management LEARNING OUTCOMES After studying this course module, the probationary officers will be able to:-

1. Explain the concepts of economic reasoning, micro-economics, market structures and macroeconomics. 2. Understand the role of government in a market economy & fiscal functions of government 3. Be introduced to selected international economic issues and their effects on Pakistans economy and trade. 4. Understand the principles and practices of public economics and taxation. 5. Be sensitized to the rationale behind the policies of the government regarding privatization and poverty alleviation.

COURSE OUTLINE
Topic Module 1: Micro Economics 1.1 1.2 1.3 1.4 1.5 1.6 2.1 2.2 2.3 2.4 2.5 2.6 2.7 3.1 Module 3: 3.3 PUBLIC ECONOMICS & FINANCE 3.4 3.5 Description Introduction to Economics Demand and Supply Theory of Choice Cost curves Consumer and Producer Surplus Perfect Competition and Monopoly National Income Prices & Inflation Growth & Productivity Aggregate Demand, Aggregate Supply Money & Inflation Monetary Policy Fiscal Policy Public goods & externalities 3.2 Economics of taxation Development Economics Millennium Development Goals (MDG) Role of Multilateral donor agencies. Poverty

Module 2: Macroeconomics

3.6 3.7 3.8 3.10 3.11

Cost-benefit analysis Time Value of Money Benefit cost ratio 3.9 Payback period NPV & IRR Social cost benefit analysis

Reference Material Principles of Economics, Gregory Mankiw(2009, India Edition,Cengage) Issues in Pakistans Economy , Akbar S Zaidi, (2005, 2nd Edition, Oxford) Economic Survey of Pakistan, 2010-11 Economics of the Public Sector by Joseph Stiglitz (1999, 3rd Edition, Norton) Fundamentals of Financial Management by Brigham & Houston (2004,10th Edition, Cengage)